The staff was very rude about having to take our order 5 minutes before they closed. We just got in town from off the road and just picked the first thing that sounded great. They rushed our order and complained to us when handing us our food. read more

The quality of the ingredients for the sandwiches is extraordinary. Many selections for sides and deserts, I recommend the brownies. A wide selection of both fountain and bottled drinks. Always prompt friendly service and very reasonably priced. This is a regular stop for us when we want a hot sub sandwich read more

Firehouse as a franchise is great; however, I can't recommend this location. My order is frequently incorrect and the employees' boorish manners make Danielle Bregoli look like Kate Middleton read more

they were nice and efficient. And treat thier customers with the outmost standards. I wish y'all nothing but the best.

Online order time is a little off, but that is because they are so busy fulfilling orders which says a lot. The subs here are delicious! We love the Italian and enjoy building our own. The employees are friendly and we have never had an issue with our food both in store ordering and online through the app. read more

Somewhat disappointed in there Italian sub. They use to have the Kong's Hawaiian pulled pork sandwich, which I believe was the best sandwich I ever ate but they discontinued it. Friendly staff at this location but the sandwich lacked flavor. read more

Firehouse Subs - Italian Sub - Fast Food Near Me - Columbus, Georgia

Great sandwiches!! Highly recommend the Italian!! Service here is wonderful!! They always make my sandwiches with care and do a great job. The employees keep bringing me back!!!!! Also get the RHINO PERI PERI sauce they have....spicy but real good!!!! read more

Good tasty subs, Very good management, and all in all a good lunch spot. Can't say that about other sub places wink wink Jersey Mike's read more

Neighbor ordered a sub 3 weeks ago via Uber food delivery, for us to share for lunch. I have been meaning to write this review but was so grossed out I blew it off. The meat was exactly like the 2-ounce packs you get in the grocery store for a buck. You know the stuff -- "Buddig" meats like chipped beef etc. Or the thin-slices you can get at Wal-Mart for 4 bucks a pound in the packaged lunchmeat section, under the Wally World store brand name. The sub was WET ! And slimy ! Gross ! Half the thickness -- and ingredients -- you see in the ad pictures. read more

Amazing place for a great sub. The tuna is amazing. Love they help firefighters as my late father was one.

I highly recommend the New York Steamer with everything that comes on it. One of the better sandwiches I've had in awhile. The service was excellent and the employees were very friendly. read more

Firehouse Subs - Fast Food Near Me - Columbus, Georgia

I've eaten here several times and the service is always great and the food is awesome! Good job!

This was my very very first time in Firehouse and eating a sub from this establishment. The staff was very friendly and the food was surprisingly good(which I had tried their food earlier). I love the fountain drinks with a vast variety. read more

Love Firehouse and this location is still one of my favorites. However, new staff needs training in customer service. Person behind the counter acted like a sullen teen. No words of welcome or thanks and acted as if she was annoyed I was bothering her by placing an order. Out of character for this location. read more

We have eaten at this Firehouse Subs many times. Since the pandemic started, we now order To-Go and have never been disappointed. We always order individually prepared sandwiches. One child loves extra olives, one doesn't like onions or tomatoes, etc. My husband always wants extra lettuce and onions. I love their Hook and Ladder sandwich. My husband loves their Steak and Cheese. Our three children order various sandwiches and my youngest loves the Firehouse Chili. Our order is very complicated but we have (so far) gotten everything exactly as we ordered. I am happy that Firehouse Subs practices safe pandemic protocols. Since some people in our family have underlying health conditions, we feel safe ordering To-Go items knowing they use masks and gloves to prepare our food safely. read more

Went in today for a late lunch. They were hardly any customers there but the staff seem to be too busy talking. Nobody greeted me, after odering my sandwich, I sat and waited, and waited. Finally I asked if they had forgotten mine and the finally figured out that they had probably put mine in with someone else's order. I asked them to refund my money so I could get back to work and even that took a ridiculously long time. read more

Let me start with this. As my family and I entered the business we were not greeted at all by the Ghetto staff. When they saw all 9 of us they muttered something under their breathe to each other which was rude, as if doing work was so hard. My brother just graduated basic training an was in his class A uniform and I'm a veteran and thought a fire house sub shop would be respectful and polite. The food was good however, but that's because it's a sandwich shop and it takes a lot to screw up a sandwich that has directions how to make it. I'd never go back there just because of the rude staff. read more

Stopped by on our way home from vacation. We've had Firehouse before so it should be the same. We were greet d with the typical, "Welcome to Firehouse" chant. Placed our order and then realized that the place wasn't really built for dine-in as it was extremely cramped. We didn't have much of a selection of seating for my family of four and our friends of five. Many of the tables were lacking a wipe of a rag. Food arrived promptly but had items we requested to be left off (tomatoes). After eating we visited the restrooms but before that I had to knock a cockroach off the doorknob before entering. Restroom seemed to be clean and didn't smell bad at all especially after the eye level, Glade room sprayer sprayed in my face while getting a paper towel. Thank goodness I wear glasses or I would have been in trouble. Other than the small issues, it was a pleasant, refreshing visit. The spray also lingered with us for the rest of the way home. At least it did for me. read more

I frequent this location often, and until recently was satisfied with the food and the service. Something seems to have happened in the past several months and they have disappointed me (and from the looks of other reviews, I am not the only one) a few times now. 1. I went a few months ago, and my bread (which I did not realize they were capable of screwing up) was overbaked and really dry. Yuck. It made me not want to eat it. If they weren't so crowded and I wasn't in such a hurry, I would have asked for a new sandwich. 2. I went a few weeks and called in my order so I could pick it up (I do not like waiting bc Firehouse does seem to be kind of on the slow side when it comes to preparing the food) when I got there. I was in a hurry, so this seemed like a good idea. Well, I got there 10-15 minutes later (they told me on the phone my order would be ready in 10-15 minutes) and not only was it not ready, they had not even begun to make it. Hello? A couple in front of me in line got their food before me. And that was after showing up and ordering it on the spot, NOT calling it in in advance. Great. When all was said and done, I ended up having to wait about 15 minutes for my food from the time I got there. So, I called in my order, and it was about 25 minutes from then that it was ready and I could leave. RIDICULOUS. They were NOT busy. And NO ONE apologized. So annoying. I used to love this place and knew I could depend on them to be quick and do things right. No more. We have another location in Columbus, and I will be going to that one the next time I want Firehouse. Really sad, because the Macon Road location is so convenient for me. However, definitely NOT worth the hassle and the sorry service. Hopefully they can get their act together soon. However, I am not sure I will ever return, and if I do, it will not be anytime soon! Boo, Macon Road Firehouse! read more

The food tastes great but they are way over priced for the amount of food they provide. I'll go here only if I'm not in the mood for anything else bc I like deals and I don't feel like I can get any here. read more

This place is awesome. The Hawaiian burger is soo delicious. Too bad it's only a summer item. The staff is super outgoing and proper. Good is delicious. read more

I just got a job in the area and pop over to the shop for the first time. They were very helpful and had patience when I ordered. They even walked my to go order over to me when it was ready! The place was clean and well organized for a firehouse subs. I will be a regular! read more

Great customer service! ! The cashier Brenda E. was amazing! She was funny, very personable and went above and beyond to help us when the team ran out. We will make this our regular stop whenever we're in town! read more

This place has incredibly SLOW service! If you need a place to fall asleep in while you wait for your food, come to this joint! Otherwise, go somewhere else. read more

Stars for food and beverage. Not certain what has happened at this location. Staff use to be friendly and helpful. I am physically challenged and they use to bring our order to the table. Last visit in August was a disappointment. The staff seemed bored and the restaurant was packed for lunch. The atmosphere had an air of depression. People were walking out in frustration of the slow service. If someone was sitting at the end corner, They would hand them their food. Guess not any more. They did fawn over a soldier and his family. The female was ridiculous in her flirting, right in front of his wife. Their son stated he was his daddy and he was married to his mommie. The restaurant needed to be policed.. That's a term for clean the floors, wipe out the seat, tables. If it weren't for the good food. I'd just go to Publix Deli. I hope that they raise the morale and soon. They used to be fast and friendly. it would be a shame if it closed. read more