A Wed night approx 5:45, walked up to the counter after reviewing their menu board. Two employees working on pizzas, no acknowledgement, no "Welcome In"... no...what can we get started for you? I understand you're making orders for customers....better customer service is needed! The cashier was leaning with both elbows on the counter texting. We were charged for another pizza we did not order. I brought it to the cashier's attention and was refunded. A father and son sitting near us....pulled a hair out of their pizza. Our food tasted good overall. We will not return...too many restaurants elsewhere with better service. read more

Very unhappy with today"s visit i live down the street and come here often but after todays visit i wont be coming back. It appears they had a new guy working today that systematically destroyed mine and 2 other pizzas i purchased. I order the same pizza on every visit but this time i took 2 bites and threw entire pizza away. Way too much ingredients, sauce on and cheese on one side only and just overall very disappointed with my visit today please hire better staff or do a better job training them read more

A friend of mine and I went here last week for the first time and the entire experience was mediocre at best. The staff seemed overwhelmed. If they'd pick a spot and stick to it, things would probably move much more smoothly. The line took much longer than similar restaurants I've been to. We ordered the cauliflower crust with veggie toppings and a regular crust with pepperoni, black olives, and pineapple. When we ordered the cauliflower crust, the girl making the pizzas asked if we needed her to change out her gloves (which we didn't), but then we noticed that as the pizzas move down the line, all kinds of ingredients (meat/gluten/etc) come in contact with everyone else's gloves and then they use the same pizza cutter for all pizzas, so beware if you have any kind of food intolerance. Our pizzas didn't take very long to come out and seemed cooked thoroughly, however, they were not even warm by the time they got to our table for some reason. Each bite was good, but I found myself feeling like it would be so much better if it was even slightly warm. They would have been better had we had done takeout and reheated them at home. The pepperoni was the best tasting topping, but the cauliflower crust was decent also. Because the line was still a mess when we were done with our meal, I decided to order a small pizookie for take-out via the Yelp app. Again, when we sat down to eat it (still at the restaurant, maybe 1-2 minutes after getting it from the front counter), it was not really warm. The pan it was cooked in was bent all weird and it seems like the broiled it to toast the top of the cookie, but then underneath that the dough was basically still raw. We ended up not eating most of it because we were concerned about food poisoning (uncooked egg in the dough). With all the other quick pizza spots in the area, I doubt I'll feel a need to go back to this one. read more

I love this place but can y'all please change the shakers. Those red pepper flakes are super super old :-)

Best pizza joint in the west valley. Quick service. The pizza is a thin crust and the dough is made in house. Then you can pick your toppings. They also offer choices in gluten-free and cauliflower crust. If you like thin crust this is one of the best pizzas you will eat read more

I've been coming to this location since they have opened and love this place. Their gluten free pizza is amazing and a fantastic option for this of us that like to be both frugal and have to eat gluten free. The pizza is huge and usually lasts me 2-3 meals. Although the staff is mostly young, they are excellent pizza makers. I will continually be coming back and referring this place whenever I get the chance. Check it out guys, it's one of the best pizza places in town! read more

Fired Pie - Pizza Near Me - Glendale, Arizona

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Received an email confirmation that my order was being worked on at 8:32pm via Postmates/Uber eats. I messaged my driver with drink details since the app didn't prompt it and a few minutes later the driver messaged me at 8:50pm that she attempted to pick up my order and was told they didn't have my order and they were closing. I understand that a bunch of teenagers might work at this location and they don't care about their jobs so maybe remove the location from Postmates if they can't assume such a responsibility considering it appears this sort of thing keeps happening. Coming from an over tired mom who was looking for a break by ordering through Postmates. read more

This place has gone way downhill!! Not only was it Disgustingly filthy there were 5 employees doing nothing about it!! Poor service poor cleanliness poor poor poor! During Covid times they should be extra clean. I will never go back read more

The food is very good and the employees arw veey polite. Mason the GM was helpful and polite. Will definitely go back mext time i am at tanger outlets. read more

What separates Fired Pie from the other Chipotle-esque pizza joints is its use of highly fresh ingredients and my favorite part, the crispy crust. Let me dive into the crust first, because that is what will make your experience memorable. When you bite into the crust, it's like biting into a thin shell of fire roasted pizza dough. Combine that awesome crust and the fresh toppings of your choice and you got yourself an amazing pizza that was made within 10 minutes. Speaking of toppings, there is a range of options, from different meats and vegetables. If you are like me, I like my pizza mostly simple--2 vegetables and 2 meats and a sprinkle of garlic and basil to top it off. If you are hungry, you can easily finish 1 whole pizza. I'm reviewing just the pizza this first time and will provide updates as I try other items in the near future. *Grand Opening Review* read more

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We waited a whopping 1.5 hours four our freebie pizza. I honestly didn't think it would take that long, but halfway through, we just decided to wait it out. I'm not sure why the wait was so long either, maybe there are still some kinks to be worked out. When you enter, the line is on the left side. Basically you order what you want, just like Chipotle. Thy have many options to choose from. I also like the fact they have gluten free and vegan gluten free crust for $2 more. So as you go down the line, you are offered choices of toppings, you can add as much as you want without being charged extra. The one bad thing is that if you add so much, your pizza will be a stranger heavy and you have to roll it to eat it. The crust here is very decent. A thin crust pizza that I wish was a bit crispier. Since this was freebie pizza day, I will give it a pass. Hopefully, it'll be comparable to the pizza at Tanger Outlets. Overall, this is a much needed addition to this area. Ambiance and decor was very nice. Wishing you all the best, Fired Pie! read more

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We order through Door Dash and are very pleased with the quality and accuracy of our orders. My husband requires the GF version and he has never had any issues after eating, so we feel like they handle his order with care (not preparing on surface where flour products are used etc). Other pizza places leave him feeling ill for at least a full day. Not here! We also like the moderate prices and fresh ingredients. I order a customized veggie pizza and it hits the spot. It's enough food that I get lunch the following day! Winning! We have ordered at least a half dozen times and will return again. Keep up the great work! The care you take really matters to your customers. read more

Second time here. Took forever for a pick up. The ice machine did not work for drinks. The front is just overcrowded and no management per day to create order in the chaos. Food is good though. The process is painfully inept. read more

Fired Pie - Ugh - Pizza Near Me - Glendale, Arizona

Such a delicious customized pizza with vegan cheese and pesto sauce. Plus super friendly servers. Couldn't ask for more!

I want to like this place. Truly. But every time I come here I end up irritated. The quality of the food is fine- I actually enjoy the food. But the service is horrid. Today at straight-up noon I walked in to no line, ordered 2 salads and a pizza to go and 25 minutes later I'm still waiting on my pizza. How is this possible you ask? Because the girl assembling my salads and pizza decided to wait until after she had made the salads (and mixed them) for the people in line behind me before putting my pizza in the oven. I even asked her if I should just take my pizza home to cook it- don't think she found that humorous. This is not a one-off occurrence either, every time I'm here a similar situation occurs. Because of the value and proximity to my house I'll probably keep coming here, but if there were an alternative I'd never come back. Fred- I appreciate the offer of a free pizza, but I'd rather you guys get squared away. The food is (generally) good and a decent value. There appears to be a lack of sufficient training and I don't know that I've ever seen any kind of manager/supervisor. Not to mention the total absence of any sense of urgency. read more

Fired Pie - Plus this happened today. There's crispy and then there is this.., - Pizza Near Me - Glendale, Arizona

We were thinking about going here until I read the reviews. It sounds like their customer service sucks. That's why I love yelp. It just saved me some time and money read more

If I could leave no stars I would. I paid $7 for this Mac and cheese. What kind of service is that? You can clearly see the bottom of the bowl... I will never go here ever again.. and it didn't even taste that great. When I asked the girl that's all your putting she just stared at me and said yes... read more

Fired Pie - Pizza Near Me - Glendale, Arizona

Usually this place is really good, fast service nice employees , quality work on your pizza . But sundays not so much. Half the employees didn't know the menu, I asked for the Mediterranean and the one girl had to ask, and the other guy there, was rolling his eyes at her, she clearly was new. Poor thing. the quality of ingredients is good but the placement of the toppings was sloppy. The crew working just seemed all over the place. Idk like I said usually good maybe it was just a bad day to come in. ‍ read more

The location on 75th in Peoria has the best and most consistent food, best staff, we eat here multiple times every we trip when in the area.

I have been to other fired pie locations before and this particular location has been the sweetest experience of them all. Ashley the one making my pizza made sure I got exactly what I wanted and was super nice by explaining all of their different doughs and toppings that I can choose from. This visit has truly shown me how much customer service can effect your experience. Fantastic management, keep you the good work!! read more

Fired Pie - Custom pizza made on the fired pie dough - Pizza Near Me - Glendale, Arizona

I go to this location quite a bit and now the staff seems to have gotten better at having our pizza ready for pick up on time. A few weeks ago, I sat in the store for about 20 minutes waiting for my pick up order that said would be ready upon my arrival. Now, they seem to be on top of the orders. The gluten free pizza is delicious and we usually get enough toppings a regular pizza might have if we specify for "extra" in the instructions. Overall, a good restaurant. Sometimes the service lacks prompt and knowledgeable answers and the pizza is wrong, but again in the past week or so, the service has been better. read more

I wanted to update my review from my previous review, the manager did a great job allowing me to go back and I was served in a great manner and the pizza of course is delicious! I understand this location is till busy and they have many phone orders. With that we did get greeted and didn't have the long wait as previous experience. I do recommend fired pie! read more

Amazing food and service. Never had a bad experience at this establishment. The employees are always nice and welcoming. The ambiance is good, lots of families having a good time. Love this place. You have a life long customer. read more

My all time favorite pizza place! My husband and i have very different pizza styles, he's a BBQ man and I'm all about the pesto so Fired Pie is our go to. Today I stoped in for lunch and had the best experience with Stephanie . They built my pizza just the way I like it with pesto, artichoke and extra love. Thank you Stephanie! read more

A line 12 people deep and they are just making call in orders. We waited 10 minutes. Still not acknowledging people in line.

Really loved eating here! Aleks checked in on us several times and made sure we were having a great experience. The food here is awesome and everyone is kind. read more

I've been coming to this location for years now and it's great. Tonight the cashier gave me a pizza on the house and it made my day so much better so thankful there was a time when they made my pizza wrong just on accident and I called and they immediately made me a new one! Plus everyone is always nice in there. Keep it up read more

I really love Fired Pie. The pizzas are great, I can get exactly what I want and, well, I just love pizza. But, you know what I don't love? Disrespect We were there on a Saturday night. Everything was great until we get to the register to pay. That's when I see him, Douchy McDouchebag. How does he greet me? "How ya doin' my man?" My man? Excuuuuse me? Really? THAT's how you address your paying customers? I was polite and paid him...I even said thank you. Even still, this loser was able to get one more "my man" greeting out before I could escape. Of course, he didn't give me our cups for drinks so I unfortunately had to interact with him one more time. Thankfully he didn't have a chance to go all ghetto on me again. My advice to the manager: Train your people Monitor the interactions Re-adjust Repeat read more

I was hesitant to eat here today based on the latest reviews but my past experiences had been good. I should have listened to the newest reviews, we ordered online for pick up and the pizzas were burned and the toppings very sparse. I would have asked them to be remade but had to be back to work for a meeting and had no time to wait. I will not be return until reviews start to improve. read more

Fired Pie - Very little toppings and burned! They even forgot the cheese :( - Pizza Near Me - Glendale, Arizona

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The salad was wonderful, I just had a lil salad with mixed greens, tomato, pepperoncini and black olives with Italian dressing. Pizza with just a small amount of spicy sausage and veggies, tomato, bell pepper, mushrooms. It was very good, cheese was fresh, staff were all wonderful and courteous. But why did my daughter and I have upset stomachs this morning, what was with that sausage, should have had bacon like my grandson and son-in-law. Yes, I'd go back but I won't eat the sausage........or was it that crunchy salad, the guys didn't have that either. I've had the sausage before....hmmm. read more

Very poor service . The people who make pizza looks uninterested and lost . The toppings they added are very less and they burnt the pizza. This happened multiple times , so thought of leaving bad review. I stopped going there . read more

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Ordered from fired pie via door dash. Pizza was missing chicken. Only had 2 toppings. Mac and cheese was plain and they didn't give me the ranch I requested. First time trying and last time ever going. Sticking to Pieology read more

Very delicious; superb; yummy in thine stomach; quite the funky tasting pizza; circle dough is good more better than square; CHEESE.

I'm from NY and was craving pizza! I was pleasantly surprised! It was great! I chose the cauliflower crust- and got the garlic oil spread with the fresh marinara and fresh mozzarella it was amazing! Tons of veggies and proteins as well! I loved it read more

Great food. Fast friendly service. The customer interaction could be polished a tad. I like that you can watch them make your pizza and they use fresh ingredients. read more

I always went to Fired Pie on I-17 & 101 shopping center, when this location opened I was thrilled! Unfortunately the first time I tried it, my pizza was borderline burnt. I went back today to give it another try...when I walked in, nobody said hello or acknowledged I was there. Not a single employee smiled or seemed to have any personality. My pizza was yet again, burnt. My two stars are because this place truly have potential to improve, but as of right now, I won't be back anytime soon. It might be good for this location to take notes from the I-17 & 101 location on customer service and correct pizza cooking. read more

Great pizza and great service! My go-to place, they're friendly and my order is always perfect. My pizza was amazing. Alyssa was super sweet, she made sure I was well taken care of. Happy to have such a great place close by home! read more

Fired Pie is a fairly new restaurant in Arrowhead. I was super excited for it to open. Initially it was impressive food was good and the surroundings were clean. Unfortunately the restaurant has been steadily declining. The food preparation area was a mess. As a customer I do not want to see my pizza or salad being prepared in an unsanitary area. They do not wipe up spills or pick up food on the food preparation bar. Today, I even saw gnats flying around the food area as they were making my pizza and salad. My pizza and salad quality was also terrible. I hope you see this review and make corrections. . Otherwise, I won't be back. Disappointed local customer read more

6 stars! Whats not to love about making your own, completely customizable pizza with unlimited toppings for 10 bucks with a drink??? My personal fave is a mix of bbq and buffalo sauce as the base with mozzarella, bacon, ham, chicken, and pineapple. Its bomb. And props to the owner. I spent some time talking to him one evening when i ran into him at this location. He and his partner have a great pizza business backround, and it shows. Theyve been super successful opening close to 20 locations in just a couple years. How someone could not like this place is beyond me. If you dont like fired pie, then you must not like pizza--in which case... why did you even come here? Oh, and they have salads. And theyre good too if youre into that thing. I mean, i ate one, and thats sayin somethin considering the only other salad i'll eat is olive gardens. (Is lettuce with pep, bacon, salami, croutons, and italian dressing a salad or green pizza?) The only down side to fired pie is that youve got to eat it while its hot. Since the dough is thin, it doesnt retain much heat. read more

It's hard to review a place like Fired Pie. This small locally owned pizza place delivers a fast alternative to fast food. A few things did not impress though. If this could be a 3.5 it would, but it's very close to getting that 4/5. Why Go There: The concept is trendy and in, many cities are embracing the "Chipotle" model of pizza. Fired Pie launched in Phoenix not long ago, they have a very affordable menu, custom pizzas and even pre-designed pizzas alike. They are fast and simple to order from. Why the 3/5 rating: This place like its other location near the University of Phoenix Stadium struggle with the same issue. Cleanliness, attention to its guests and overall experience. It's a shame since the food is great for a place to get a meal under $10 that is not your topical fast food. Sadly it resides with the managers and staff that work there taking care of the front of house. The pizza makers are young high school aged kids who seem to do well, but after you get your food, you cannot help but to stare at the trash on the floor, trays piling up by the trash, crumbs left on the tables by previous guests... we had to wipe down our own table in front of a few workers even. Sitting there for 45 mins with plenty of tables being turned over, we never saw the staff wipe down a table and chairs or sweep the mess. Overall: This is a fam friendly spot, though its attention to the guests after food is delivered lacks. It's great for a pick up order as it stands right now. Fired Pie needs to step up the fostering of its environment for people to feel like they are in a special dining establishment, with that price point and fresh ingredients, lines should be out the door and the dining room should be packed. read more