I popped my tire and was stranded in a parking lot. This Euro flooring employee saw me and came to…read morethe rescue. I believe his name was Max. He changed my tire, loaded everything in my car, and was very pleasant the entire time. Better service than Chick-fil-a!

Euro Flooring came in and saved the day. they were very professional. Im so happy with the flooring…read morevery solid and beautiful. Thanks guys. Fantastic job!

Very good pricing and value. Owner came to the home for the bid. Listen to what we wanted. The…read morecarpet for was able to help us select the correct pad. Click carpet had the complete project done with an a day and a half total project space right around 1200 ft.².

We have had 916 floors do two projects for us in the last few months. First they installed LVP…read morewhich turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

Very disappointed with the customer service at this location. After visiting about five times, we…read morefinally purchased over $7,000 in flooring. We then returned and spent another $4,000 on carpeting for just one room and a closet, spending over $11,000 here in total. Before our flooring purchase, Trixie told us that unused, unopened boxes could be returned with a 25% restocking fee. The store came to our home twice and measured our floors, yet we ended up with two extra unopened boxes. When we tried to return one, Trixie told us for the first time that there was a five-box minimum and pointed to the contract. That may be what the contract says, but it is NOT what she represented to us when we made the purchase. Customers should be able to rely on what a salesperson tells them. But also, she stated that they try to overestimate the quantity as a favor to their customers by a few boxes. Why weren't we told this beforehand and if so, why didn't the over estimate by at least 5 boxes so there's an opportunity to return unused boxes. Seems to me like a scam to require their customer to buy a few more boxes than needed to line their pockets. What is especially disappointing is the complete lack of customer appreciation after spending over $11,000 here. We were actually planning to return and replace the carpeting throughout our entire second floor. After being treated this way, we will absolutely take that business elsewhere. They were sweet as pie when they wanted our money, but the customer service changed once they had it. We will not be returning. Take your business elsewhere, where your money and your patronage will be treated with appreciation and respect. BTW, Floor & Decor does not charge a restocking fee and has no minimum box requirement return, and they're just down the street.

What a wonderful service they provide. They go above and beyond to give you 100 percent…read more I ordered a hardwood floor and it arrived on time and they delivered it at no cost. So happy that I used flooring USA.

"At $6.99 a square foot this maybe out of your price range. Porcelain tile is all we sell and it…read moreis high end." Guess we are not welcome there because our money is not good enough. Being immediately judge by a salesperson is probably a poor choice. But the used fluorescent bulbs stacked in the corner and cans of Stag chili by your high end poorly lite porcelain tile doesn't really speak high end to me..... but what do I know because $6.99 is out of my price range.

Mike is a true professional. We could not be happier with our tile he installed in our kitchen. He…read morewas extremely helpful throughout the process and helping us understand the project. He also had to replace some drywall behind our sink that was in bad shape. He insisted on making sure the job was done right. He is very meticulous and detail oriented. He was very communicative during the process and completed the whole job in a timely fashion. We are certainly going to hire him back to do the tile in our bathrooms.

Mike has done two major bathroom renovations in our home, including a full upstairs bathroom gut…read moredown to the studs and subfloor, as well as our primary bathroom with a large custom-tile shower, frameless glass, and freestanding tub. The quality of his work speaks for itself. Mike is meticulous with his tile work and clearly takes a lot of pride in getting the details right. He's also a licensed general contractor, which made a real difference on projects this involved. He understands everything that needs to happen behind the finished surfaces, not just what you see at the end. He was dependable, straightforward, and genuinely easy to work with throughout both projects. When someone is working in your home for an extended period of time, that matters just as much as the finished product. We've trusted Mike with two substantial remodels and wouldn't hesitate to call him again. Great craftsman and a good guy. Absolutely recommend him.

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Carlos, the owner, and his installers were great. On time, no hassle, and beautiful install of wood…read morefloors. Great price too!

Had them install carpet for 2 bedrooms and a hallway. They showed up on time. They moved my…read morefurniture. Also we done in about 3 hours.My carpet looks amazing. This Company is amazing.

We highly recommend this company Mark and his crew did a fantastic job on both of our bathrooms…read more He pays close attention to details and gets it right. 5 stars for sure. The Potts Loomis Ca

We are very pleased with the great job Rocklin Kitchen and Bath and Guy Biggs Construction…read more did in remodeling our two bathrooms. Their very complete showroom made the design process easier and the construction process went very smoothly.

Andrey took no responsibility for his team's damage to our house, he lied about taking steps to…read moremake financial compensation that he agreed to in writing, and now he will not respond. The work took 2X as long and he did not do the work as he communicated and was a terrible communicator throughout the project. If you want more details, see below: Contracted West Coast Flooring (Andrey) to sand and refinish floors. Andrey advised they would remove and reinstall the toilets. We emptied the house. Work that was to take about 1 week ended up taking 2 weeks. We would randomly stop by during the sanding process and find no one there but we were assured they would finish on time. The workers clearly worked hard when they were there but it was apparent they were not dedicated to completing this job in one push. Because we were not living in the house anymore, we had flexibility on time. However, from the start, WE were the ones notifying Andrey that things were not at the stage where they should be given his timelines. Throughout the project, Andrey resisted communicating status, revised timelines, surfacing obstacles and preferred to hide the details of the work from us. There is definitely a cultural bias here toward appearing strong and masking the finer details that are germane and material to homeowners. As it turns out the workers decided to take a pedestal sink out of the bathroom as well as its toilet. We only learned later that they did NOT in fact remove the toilet in the back of the house and never told us this. After 2.5 weeks they completed the work in early October and the floors looked much improved. We did have them replace word for a transition between the kitchen and back porches which were floored in pine that they did in a rainforest wood with mahogany grain nothing like the clear pine of the floors on either side so it stuck out like a sore thumb in the center of the flow in the back half of the house. On the whole their floor work was worth what we paid. Their project management, communication and transparency were NOT. And if you can live with people like this, enjoy the product. But we had a plumbing problem from their work I will describe. When the floor refinishing was complete, we put the empty house on the market for 6 weeks. During this time no one lived there or used the toilets or sinks. We decided to rent the house out rather than fight a failing housing market. The tenants moved in 3 weeks later. By this time the work had been completed about 50 days before the tenants moved in. As soon as they did, they reported a pool of pool of water in the basement under the back toilet and the master bathroom sink was leaking all over the new floor. We called in a licensed plumber who charged $250 per hour the normal rate in California post-Covid for a professional, not a handyman. He found the toilet in the back had not been seated correctly. I asked the plumber to reseat that toilet and the main one as well as fix the leaking sink. As it turns out the main toilet's mounting bolts had been damaged when the flooring crew removed or replaced it. The plumber also found that the sink drain was cracked in 3 places and its pedestal was not mounted to the basin. This took 9 hours to fix, so about $2025. I raised this issue to Andrey and ONLY THEN did he inform me that they had decided not to take out the back toilet and not tell me....so that toilet's problem was not his fault. He admitted that the main toilet and sink were touched by his team so he would begrudgingly pay half the repair cost. He then began to argue that I should have called him to make the repairs (the people who caused the issue in the first place), and then belittled me for paying $250 for a plumber which he said "only lawyers make that much". Despite this, he agreed in writing over text to send me a check. One week later, no check. Surprise! I texted him and he said he would check and I had to remind him again to check. He then claimed he mailed a check. 10 days later no check. Surprise! I texted him and he won't respond. I consulted with a tax attorney who advised I submit to the IRS a 1099-NEC to advise the IRS of the work. I asked Andrey for an address to send a copy to him as required for this to and he again would not respond.

West Coast Flooring knocked it out of the park! Andre was very knowledgeable and explained the…read moreprocess necessary to install hardwood flooring to match existing in our 102 year old house. From the very beginning the installer, Paul, showed his skills. He kept us informed throughout the install. The stain he applied on the new wood was a perfect match. His craftsmanship was top notch. I highly recommend this team. Terry D