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    Fired Clay Tile and Stoneworks

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    3 hours

    Response rate

    75%

    Services - Fired Clay Tile and Stoneworks

    Floor installation

    Tile installation or replacement

    Tile removal

    Fired Clay Tile and Stoneworks Photos

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    11 months ago

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    Emerald Tile and Stone

    Emerald Tile and Stone

    4.4
    (19 reviews)

    Emerald Tile did such an amazing job in refreshing our kitchen. Matt and his team provided…read moreexcellent customer service and flexibilitly in working with us to refresh the kitchen and update our new home. All of the changes and adjustments smoothly transitioned in the job and created a more ascetically comfortable home for us. The team made sure that everything was covered before removing tile, and they swept and mopped after completing the job. We appreciated the efforts to complete the job quickly on a short timeline and with great attention to detail making sure that everything was done perfectly.

    We had used Emerald Tile and Stone two times in the last four years. Both times they did a good…read morejob, but the communication between them and us left much more to be desired. Also we observed the communication internally between the different departments was very poor and at times non existent! This last experience we had will be the last time we will ever call on Emerald Tile and Stone. We called to make an appointment to have one of their representatives come out to survey and measure for new quartz kitchen countertops and backsplash. We had a 9:00am appointment which we were ready for, but this time they not only did not show up, they never bothered to call! I called their office and they just said the rep was out in the field. I guess they have a ton of projects and can completely ghost repeat customers without worrying about their reputation. Either way, there is no way we would refer this company to anyone! They have no concept of customer service.

    Fired Clay Tile and Stoneworks - flooring - Updated June 2026

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