I've done two projects with 916 Floors, a big tile installation and a big wool carpet installation…read more They did a great job on both. They were very good about scheduling, followup after install. I will definitely use them again if another project comes up.

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Best Flooring Experience Ever - California Carpets & Design Center Deserves 10 Stars!…read more I wish I could give more than 5 stars because California Carpets & Design Center in Rocklin truly went above and beyond for us. From start to finish, this was hands-down the best home-improvement experience we've ever had. Our house was built in 1977 and still had the original carpets (yes, the same shag-tastic, 40+ year-old carpets the previous owner installed in the early 80s). It was desperately dated and in need of a total refresh. As we moved to the area from out of town, we didn't know anyone in the local flooring industry. All we knew was that we needed our floors completely replaced. California Carpets came recommended and using them was one of the best decisions we made. The owner personally spent hours with us, patiently showing options, explaining the pros and cons of different materials, helping us choose colors that would complement our new paint, and ultimately helping us find a gorgeous, high-quality laminate that looks like real hardwood but was surprisingly affordable. No pressure, no upselling... just honest, expert guidance. The installation crew was phenomenal: professional, meticulous, and genuinely careful in our home. They treated it like it was their own house. When everything was done, the transformation was jaw-dropping--our 1977 time capsule now feels modern, bright, and completely updated. A few very minor things came up after installation (nothing major, just tiny tweaks you only notice once you live with it), and when I called, they were back out within days--no hassle, no extra charge, and zero attitude. They genuinely wanted us to be 100% thrilled, and now we are. If you're looking for beautiful flooring, fair pricing, incredible customer service, and a local business that still believes in doing things the right way, go with California Carpets & Design Center in Rocklin. The owner and her team are absolute gems, and we couldn't be happier with our "new" home. Thank you for making a stressful project so easy and, frankly, enjoyable! I recommend them without reservation!

We recently bought a house and needed to replace the flooring due to pet stains and age. Pam helped…read moreus pick our LVP and carpet from their extensive showroom and worked with us on an install date around demo. They were flexible, extremely responsive and great to work with.

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

Triixie at S&G was very helpful and gave a fair quote for some vinyl flooring that I was looking to…read moredo. S$G kept their appointments, were on time and responded quickly to any questions that I had. They also price match which was a bonus. Highly recommend.

A Magic Carpet Ride indeed. With an assortment of hand woven rugs originating from Persia,…read moreAfghanistan and other countries, this shop decorated their store with rugs hung like tapestries and covering the floors. Truly a delight to the eyes to behold the array of colors, textures and styles. The owners Kathleen and Michael are friendly, approachable and very knowledgeable about their products- from the history and materials to technique. I particularly loved the nomadic rugs- simpler design but extensive in technique. There are even rugs that have designs of women with hands on their hips to symbolize empowerment of women. Love that! Depending on your budget, rugs range as low as $150 to upwards of 2000+. Of course I fell in love with a nomadic rug I can't afford, but I can absolutely appreciate. Kathleen gave my husband and I a tour of the merchandise, including two additional large back rooms. They also provide rug repair services. Fun fact- the backroom was part of JC Penny's once upon a time.

Super cool rugs, we came on a day they were closed so I only window shopped. I'm not sure of the…read moreprices but they had some really cool rugs.

This store has been my go to supply store, Mariam and Russ are fabulous. Thank you for assisting me…read morewith projects. Many thanks! Danny z

We are very happy with the service installation and quality of our flooring. We worked with Maryann…read moreand Russ choose our flooring. We had our entire first floor done including closets and stairs leading up to second floor. Over 2,000 square feet of new wood flooring. They performed the demo leveling the subfloor which required major work. Our floors feel more solid make no noise now when walking on them. They completed all work moving and replacing the furniture. Completed in7 working days. Very impressed and happy.

Anita helped us with all new cabinets for our kitchen renovation. She was creative and helpful with…read moredesign suggestions, easy to communicate with, and always made herself available to help. She continues to be available and helpful to us months later when we had a small issue with a roll up cabinet door. I trust Anita and highly recommend her and her company. Our cabinets are gorgeous and we couldn't be happier.

We moved up to Auburn from Southern California a few weeks ago. Due to the distance we had to do…read moreall of ordering, selections and planning for our floor through email and the phone. Edgar helped us tremendously! He had us go to a location close to us and pick a carpet and a vinyl. Then from his store he took those samples to our new home to help us narrow down a color selection. He took pictures and spoke to us on the phone dozens of times! Our experience was amazing and everything went very smoothly. Edgar's customer service went above and beyond and we are so happy with our new floors. Additionally, the installation guys were very good. They worked hard to get our job done on time and they really knew what they were doing. We are very happy with Carpet One and would highly recommend them!

We had about a dozen burns in our fairly new carpet in front of the hearth. Gave Dave a call at the…read morerecommendation of Abbey Flooring, where we bought the carpet. Dave cut from a remnant and filled each individual spot. When finished, the repairs were undetectable; the carpet looks like new. Very pleased with his work and his price was reasonable. Superb work.

Had the bedroom carpet stretched. Due the weather we had to reschedule. Dave was very…read moreaccommodating with the change. He arrived on time, very thorough explaining the process with some suggestions. Also very friendly. I would have him come to do the other bedrooms. Thank you Dave.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.