Love Chuck's AC! Customer service is top notch and they do great work. About a year and a half…read moreago, our HVAC unit was having some serious issues. Another company said we needed to replace it altogether, which would have cost us thousands of dollars. Chuck's came and gave it a thorough clean, and then even showed us how to do some regular maintenance on it ourselves. Been working great ever since! Everyone at Chuck's is incredibly kind and we love supporting family owned businesses. I high recommend!

I was told by the other guy (Fox) that I had to replace my entire air conditioning. Matt (from…read moreChuck's) came out and he ha me up and running in an hour! These guys are great. I'd recommend them anytime

we have been engaging Cavalier Cooling services in more than a year at our properties. James…read moreValdovino the owner, provided us the best solution to replace a complete HVAC unit. he helped us to get the best value from the manufacture warranty! thanks

It's so nice to find a good company that responds to your call. My AC wasn't working so I called…read morethem after receiving several recommendations. They called back the same day and came out the next. Jacob checked the system out and found a clogged drainage hose. He repaired it and explained everything with a video so I could understand. He changed my air filters voluntarily. Jacob was polite, efficient and a pleasure to work with. I highly recommend his services.

Unable to effectively troubleshoot an issue with our DIY Mr Cool mini-split system and misdiagnosed…read morethe cause. This cost me around $350 with no results. Since my unit was under warranty, it also caused Mr Cool to send out $2,500 worth of equipment that they probably didn't need to replace. After I called another HVAC company out, we determined it was a straightforward leak after pressure test, and the other company fixed the problem. DETAILS: When I put the board into diagnostic mode it gave us a low pressure code. I told this to the Handsome Brothers tech, but turnaround time to troubleshoot was a full day due to slow response from Mr Cool. He said he got a board to equipment comms error when he followed their procedures, so he wrote up that the board was bad. This didn't make a lot of sense to me, so I went back and checked. The board/comms error code is the secondary error you get after the initial pressure error. (Low pressure causes the system to stop due to safety, then goes into board/comms error mode.) Tech probably did not actually start diagnostic mode after system reset, but I wasn't there to see what he tried. I called him over the phone and asked if he did a pressure check. He did not. I asked him to come back. He said he would later, but never called back. Based on this misdiagnosis, Mr Cool sent an entire outdoor replacement unit; however, I called another company out since I don't have a license to handle R-410a refrigerant recharge. They have worked on mini-splits before and were familiar with the Mr Cool brand. The other company's tech ran the same on-board diagnostics, verified that it was a low pressure code, and verified that the board comms error happens later as a side effect. To verify the root cause of the low pressure code symptom, he ran a pressure check and found that the leak was on the bottom fitting. Rain had gotten trapped in the covering, pulled down the copper fitting. He repaired the leak, secured/sealed/mounted the lines to prevent that problem from happening again, and recharged the system. The only reason this is a 2-star review rather than 1 is because Mr Cool's tech support is indeed hard to get hold of, not responsive unless you are a squeaky wheel (presumably due to pandemic and other things). But he should not have dismissed the problem as "bad board" after I told him about the low pressure error. I'm not an HVAC tech but I can look things up online, especially when it comes to basic things such as putting equipment into diagnostic mode. I mentioned the low pressure error 3 times and he never followed up when I asked for a pressure check. Had he done so he may have found and fixed the leak, I would have spent less money and time on this problem, and he would have been able to avoid a 2-star review.

I cannot even put into words, my appreciation for Handsome Brothers. We bought our house with a…read morecrappy HVAC system. Every year, we had to have it serviced, Freon recharged, compressor replaced etc. we just couldn't afford to have it replaced, especially knowing we would have to replace all the ductwork as well. We probably had 6 different HVAC companies out here over the five years, but Mitchell from Handsome Brothers stuck out. When we were finally ready to pull the trigger on a new system, we got quotes from five companies. We kept trying to remember the name of Mitchell's company because he really seemed the most straight forward and trustworthy of anyone else we had dealt with. Finally, my Wife started looking through two years of checkbooks and found the check we made out to Handsome Brothers for a service call. I called, and Mitchell came out the same day. Unlike the other companies who sent techs and salespeople out with a flashlight to inspect our ductwork configuration, Mitchell, unafraid to get dirty, dove under the house to personally inspect everything. His quote was just over HALF of the most expensive quote! Of course, there were unforeseen problems and the job took longer than expected. Unlike any other contractor we've dealt with, (been remodeling for five years) we were not charged any extra! Handsome Brothers is the most respectful, accommodating and hardworking group of gentlemen we have EVER experienced. I wish there were more like them. I would HIGHLY recommend them to EVERYONE. I'd say don't even go through the hassle and time waste of "auditioning" other companies. Call Handsome Brothers with confidence and be done!

Last summer we had an issue where build up in our AC drip line caused the safety switch to turn off…read morethe AC unit. Ed helped us out that day and I felt his price was incredibly reasonable. He was kind and walked me through this issues so I could take care of it if it ever happened again. Fast forward to today, same issue occurred. I thought I remembered how to do fix it, but called Ed for confirmation. Sure enough he called me right back, confirmed the process, and I was back up and running right away. I appreciate Ed helping me out over the phone instead of making up some reason to have to come out and charge me. I HIGHLY recommend Ed with AirWerks!

I contacted AirWerks this morning due to our AC unit not running. I received a response within…read moreminutes. The service call was performed an hour or two later. The service was great. The price for the repair was fantastic. I highly recommend AirWerks for HVAC repairs. I hope that I don't need them again soon, but if so, they will be who I use.

John is a true professional. He has great integrity, knows all about his business, is prompt and…read morestrives to please customers. I would highly recommend him over anyone else in this field. James f.

John's a treasure. Knowledgeable and honest. Been using John for over 20 years. Highly recommended!read more

From my experience, Jeremy Timmons at Timmons Plumbing Co, is a skillful, professional plumber with…read morefair pricing. I greatly appreciated his detailed follow up to my questions and concerns.

Jeremy Timmons fit me in quickly and called before coming. He fixed my garbage disposal in 5…read moreminutes and was in and out. He was polite and efficient and now he's in my contacts!

Just to say.. o was new to this austin and had just purchased a older house.. in manor texas.. and…read morewanted to update this a/c unit .. I was surprised on his fast response to the problem I was having with this old a/c.. it was better to replace the whole unit . And not piece mill it.. so.. after thinking about it.. I agreed to the cost of replacement of the old unit.. and signed the contract. He came back and saved me another 300.00 dollars. . He is the a/c person I will always call and refer him to my friends in need of a DAMM good person.. and very good fast work.. thanks Edger..

Edgar squeezed us in last minute during their busy schedule. He was prompt, kind and took care of…read moreour AC without trying to upsell us on anything. I'll definitely be calling again to schedule future maintenance.

Highly recommend this company. Whether it's a new install or an issue after hours, they can be…read morecounted on to be prompt, knowledgeable, reliable and courteous. Local folks who have your back. They support the music community too. Give them a call for your AC/Heating needs!

I cannot recommend this Company highly enough. Eddie helped me over the phone a few years ago when…read moreI was dealing with a Co. that was not being honest with me. so when I needed my unit serviced I called Barton Creek. Shea just left after servicing and cleaning up my unit. Great guys, great service and an honest co. you can trust!! thanks, Donna