The rep who gave me the quote, the technician, and the dispatcher were all friendly and…read moreprofessional. The rep did not try to use any high-pressure sales tactics and actually did the opposite, telling me that some of the fixes I thought I would need to my AC unit were unnecessary. The fixes I did choose he did not try to paint as urgent that I needed to pay for right away, but simply told me that IF the part eventually failed, it would be a bigger inconvenience for me to have replaced at the time. I would gladly do business with them again!

While I did not actually use Greg's heating and air for service, I wanted to leave him a review…read morebecause he responded to me personally at 8 PM at night with ideas on how to solve problems with my AC unit. It was only when I told him that I had already tried everything he recommended, that he suggested I call the office and schedule an appointment and he would come take a look at it himself. Talk about a unicorn in an industry that's known for screwing their customers over. Well done Greg and thanks for the help.

My new go-to HVAC company. I loyally used a different company for many years until they started…read moreprice gouging. JBG was extremely professional and did a great job. Quick turnaround. On time. They replaced my evaporator unit for 800$ less than the other company. Will be using them for all my future HVAC needs.

They do not service my area but they were extraordinarily friendly, punctual, and professional in…read moretheir Communications.

Needed new HVAC system. Airway installed new system promptly & when it wasn't cooling as it sould,…read more they also very prompt in coming out to check & locate the issue. Their employees all very courteous & available with any questions I had. I am very satisfied

Edwin had the fastest response to my AC emergency on Yelp and very prompt service and parts…read moreavailable! The other AC repair person said that the parts might not be available to them until Monday, and they scheduled for service to arrive Sunday. Their technicians do a great job of taking good care of the parts, drain line, and teaching homeowners what to look out for and essential AC maintenance. I appreciate the smaller repair companies that can respond quickly and do a great job repairing AC units without the cost of a larger company that has too many calls to answer they can't get to everyone that needs assistance. Highly recommended for service, knowledge and communication.

Ed has excellent knowledge, fast response time, price and diagnostic skill. He replaced my HVAC…read moreblower and capacitor within 24 hours and found the best value for dollar parts after testing the unit thoroughly.

The company was easy to work with on scheduling and quotes along with identifying rebates and…read morebundle discounts from Carrier. The installation was seamless. They loaded an incorrect unit on the truck that the technician/installer recognized after the demo of the existing unit and instead of ignoring and installing anyway (sometimes challenging for a homeowner to know the difference) he called the company and went back to pick up the right one and was still able to complete the installation within a normal timeframe. Erick was very methodical & quick, yet meticulous (& didn't rush or cut corners after losing an hour to pick up correct unit) and payed attention to the details and cleaned everything up afterwards. Louis did a great job on the outside unit, new "pad", electrical connections, etc. ps... they handle registering your product, rebates and arranging the city inspector, who by the way, said it was a great installation job and loves to see installations like that.

After Alamo installed a new AC system for me, I noticed that the outside unit was louder than I had…read moreexpected. Shortly after I called them, Chris Ellsberry and another staff member came to my house. They inspected all the work that was done and found that they could reduce the sound by adding some additional wiring outside. They were very customer oriented, spent hours at my home to ensure that the work was done properly, and they solved the problem. I cannot recommend enough, Alamo Austin AC. They stand by their work and are very responsive to their customers.

These guys are the best! We have an old AC unit that stopped cooling this week and it was miserable…read moreinside. Thank god we called because our tech Don was awesome! He was extremely professional, and repaired everything super fast. He even found a way to save us a bit of money on parts, which helped out a ton. We'll definitely be loyal customers going forward :)

I've been using this company to service my ac unit for a few years…read more They are very responsive and helpful. Also and most importantly their ac technicians are knowledgeable and professional.