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    Finnair

    3.0 (7 reviews)

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    4 hours ago

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    8 years ago

    They not delivered our baggage both site during international trip. Very annoying to proceed for lost baggage claim every time

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    9 years ago

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    Chicago O'Hare International Airport - My husband... oh dear....

    Chicago O'Hare International Airport

    3.0(4.4k reviews)
    1.1 mi

    Despite a lot of rude comments toward other people and the company I'm glad the airport got us…read morehome, yes I got frustrated at one point then found prayer an repentance an peace at the end. it was very late an even if some people were grumpy or over prideful even in the reviews I'm going to say thank the good Lord they eventually got us home and to all you out there looking down at everyone check your pride there is no good kind of pride and Judge not less be judged upon the same measure you use toward others because you cant love the Lord if you don't love your neighbor but I pray for those that were so cold to anyone that your hearts be soften an approach others in kindness in Jesus name Amen. Also thank you Ohare for getting us home safe Bless you and your staff.

    We weren't supposed to land at O'Hare but due to storms we were delayed to land at Houston and…read moremissed our connecting flight. In rebooking our best bet was to come into ORD. Our flight there was smooth and early!! Except as we waited for taxiing instructions, there was an ill passenger at the gate so we waited about 35 minutes until there was an available gate to go to. In the meantime we missed our connecting flight since we needed to claim our bags, go through customs and then recheck our bags. We politely asked united to find us any flight nearest to where we live. They were great and re rebooked us on an early flight the next day. I'm flying with a painful achy heel and assisted by my walker. I think this was the reason we were able to get discounted vouchers for a hotel! UNITED AIRLINES was very nice, helpful and considerate to us! The morning of our flight we headed to the airport, checked our carry-on, and was misinformed at one security check, then told to go through the wheelchair security check three only to be told to go back to security check one! We explained we were told not to go there but here, she nodded in disapproval but finally let us through. From that point on all was quick and smooth. Fun, fun, fun we got to play musical chairs between gates F 21 and 17 AND our flight was delayed again! We finally got our flight homebound!

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    Chicago O'Hare International Airport - Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Chicago O'Hare International Airport - Love this popcorn!

    Love this popcorn!

    Chicago O'Hare International Airport - American Airlines ticketing area

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    American Airlines ticketing area

    Spirit Airlines

    Spirit Airlines

    1.5(2.3k reviews)
    0.6 mi

    Screw all you their pilots saved our lives TWICE!! No joke!!…read moreKEEP SPIRIT FLYING!!!! They have amazing pilots and attendants They are crazy people who make fun of them Always complaining to make themselves known They gave no life Spirit NUMBER #1 in SAFETY!! Do the research so what if it not luxurious It is safe!!! SAVE SPIRIT PRESIDENT TRUMP!!!

    Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    JetBlue

    JetBlue

    3.1(68 reviews)
    0.8 mi

    Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

    These guys are genuinely ridiculous! I feel as a responsible adult I need to make sure the world is…read moreaware that this company is unethical and absolutely useless. First time using them they hung us out to dry giving us no options within 24 hours to even get home. We lost over $1000 and they didn't do a thing to help after making us suffer for 6 hours from 1:00 in the morning to now 7:30 in the morning because they probably have 2 total (incompetent) reps. If I could give negative stars or go on the news to make sure this is known, then I would.

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    JetBlue
    JetBlue
    JetBlue

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    United Airlines

    United Airlines

    1.3(17 reviews)
    14.6 miThe Loop

    5 stars for United Airlines…read more This is my favorite airline of all time to take anywhere honestly. The screens on the back of the seats are great, and it's so cool that you can watch TV/Movies and in flight navigation is very neat to follow the plan as you fly. I've never really had big delays/flight time changes/cancellations with them or customer service issues - so I'll always fly them if the price and time is the best.

    Do not ever fly with United airlines. I would give no stars if it was an option. Made me, my…read moredaughter, and her 9 month old baby run through Chicago airport (which was a 16 minute walk to the gate from which we got off) to meet our connecting flight to which ended boarding and left us and ten other people stranded there. When I called the representative rebooked me for a flight already boarding and me not knowing it was a twenty minute walk (for which we ran again) from the gate we were currently at so guessss what we missed that one too. My checked bag however made it to the first flight and was sent to Syracuse airport without me. After the second missed flight I was told that I had to wait for a flight in the morning. Hellllll nooo am I staying in Chicago and paying for a hotel to comeback to this shithole again in the morning. I was never, by any rep or agent, offered compensation to stay anywhere or food. We had not eaten or had a drink due to the running and trying to get home. So in a panic and in tears I went to American Airlines as my last hope. They were able to get me on their 8:30pm flight back to Syracuse. When I got to Syracuse I could not find my bag. Mentally and physically exhausted I made the drive home (1.5 hours) and was home at 1am. Now my bag supposedly made it to the airport before I did so they are saying American Airlines is responsible for any compensation because they were MY final carrier. They never touched my bag?! How does that make sense? I bought a ticket for American after my bag had already left on YOUR aircraft! Now they are trying to tell me I have to go back to the airport to get it and won't have it delivered to my house or nearby airport?! Crazy! They have no interest in making customers happy and no one was helpful or seemed like they cared. Never again United! Never again!

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    United Airlines
    United Airlines
    United Airlines - Screenshot chat

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    Screenshot chat

    United Airlines

    United Airlines

    1.4(33 reviews)
    5.3 mi

    TRAINING CENTER. NOT the page for the O'hare United gates or airline. Most of these reviews are all…read morecomplaints and not the appropriate page to begin with. I digress. Pretty spacious area with wifi and all the corporate amenities you can expect. Nice seating areas with local and national news on. Friendly receptionists and about a million meeting rooms of every size imaginable. Clean restrooms and ample outlets for charging any devices mid meeting. Training for flight ops, inflight, ramp, customer service and gate agents. As well as training courses moving forward with new products and platforms. BIG things are happening here. Some parking out front and around the nearby buildings. If you're here for a meeting or training they'll fill you in on Uber/Taxi/Lyft drop off and pick up specifics. Otherwise it's United and United partners ONLY. Fly the Friendly Skies!

    Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again

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    United Airlines
    United Airlines

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    Finnair - airlines - Updated May 2026

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