Lets start with the pluses: Nice looking atmosphere well decorated with the "trendy garage door style look".
Went in at 6 pm on a Thursday night for dinner. Was seated within a reasonable about of time. They had an acoustical guitarist playing in the lobby.
So far so good.
It seems as though every chair was different, so "garage sale chic", but only a few had cushions, so if your looking for comfortable seating this isn't the place. Most seats were simply wood, including the wood bench where I was seated at.
I was helped after about five minutes. Not too long, but nothing exceptional. I ordered a glass of Pinot Noir ($13) and a humas plate ($12) for starters. Retail price for a bottle of babcock ritas is $19. I was surprised to be served the red wine in a cheap water glass 1/4 filled, see pic below. More "garage sale chic".
In looking at the menu, down at the bottom they said they add a 3% surcharge due to their support of minimum wage. I really didn't understand what they were trying to say other than they were going to charge me more. Did that mean their staff was better paid and therefor tipping should be different? It wasn't like the prices were low. I didn't understand it nor did I appreciate it. I'm happy when people get paid well, but build that into the price, there should not be a surcharge for it.
The waiters and waitresses were young 20 somethings and while nice, they were not professionals. By that I mean they could not discuss how a dish was prepared or recommend a wine beyond the usual "most people order." There was no dress code for staff, and while there was nothing bad about their dress, there was zero that was professional.
I ordered the Harissa Chicken ($18). I dine out allot, and I've never seen this before: it was served in a too small iron skillet, with the potatoes on the bottom, with whole pieces of chicken on top smothered in greek yogurt. The food rose above the level of the skillet. It looked silly, and I wish I had taken a pic of it. If you wanted to take the fat and skin off the chicken, you ended up spilling your food onto the table. If you wanted to have a bite of potato you had to try to move the chicken aside and fork a piece. I ended up with potato, chicken and yogurt on my table top. If they served the skillet on top of a plate, it would have made a little more sense. The customer next to me had ordered the same thing and didn't eat it, I understood why after I attempted to eat mine.
The hummus was sweet, which is unusual, so while other may like it, I'm just not a fan of sweets so I would not order it again.
The little bit of chicken and potatoes I was able to eat before giving up on trying to eat it was okay. Not bad, nothing exceptional.
The very, very worst part of the experience was the acoustics of the place. The floor is concrete (again, garage chic), the ceiling is smooth, and every sound bounces and seems amplified. The servers and guests had to either speak very loudly or shout to be head. Even to speak with my wife we had to lean across the table and raise our voice.
I'm not exaggerating. The problem that night may have been compounded by the music, because everyone had to talk over that, but he was in the lobby - the acoustics are that bad. It wasn't unusual to hear people 5 tables away having to shout to be heard.
If you need to use the restroom, you have to grab keys attached to placards and exit the restaurant. Great, just what I want to handle, placards that have been used by everyone coming back from the bathroom. yuk.
The bill was $64.47, see pic below. I was very surprised to see them suggesting a tip of 20% and 25% for non-professional level of service that are apparently paid more already?
Maybe its is just me, but when I dine I like to be in a place where I can converse with the guests at the table and be served by a professional.
This felt like dining in a neighbor's garage with their kids playing waitress - complete with concrete floors, actual garage doors and wine served in water glasses. read more