I'll start by saying I've worked in restaurants (serving, bar tending and hostessing) for 4 years. I've gone here probably 10 times or so, always during the week around 7pm after I get out of work. The place is always pretty busy, which is awesome for them and usually a good sign the place is good! Whenever I go though I have to prepare myself for the experience. Once seated and we have our food the place deserves 4-5 stars, but it's every moment leading up to that that brings its down to a 1 star. There's never a host (that I've been successfully able to see) and no sign that says "please wait to be seated" or "seat yourself". So my boyfriend and I usually try to sit at the bar to avoid messing up any seating rotation the servers may have. Trying to get a drink, menus, and / or food is like pulling teeth. Sometimes the bar tender is friendly, sometimes they aren't. The servers that take the high tops and tables around the bar are never friendly and act as if we are a nuisance to them. Last night was the first time I had gone on a weekend night and was the last straw when myself and 3 friends went in at 10:15, they close at 1am but we didn't know the kitchen closed at 11pm. Having been a server I knew this was cutting it close. We were given menus while waiting for a table to be cleared off and I told my friends to pick out what they want now before we sit so we can get our food (just a couple of apps) in right away. A group of people slid in before the table was cleaned and took our table. Not the restaurants fault, it happens, people are assholes sometimes. But another table was opening up, and I could see the host and a server talking and looking at us and looking that the people that had just taken our table. So I walked up and said "don't worry about it, if it's easier we can just take that table instead?" The server rolled her eyes at me and walked away and the host rudely said "well I'm going to have to clean it either way so" and walked away. I said after her "just trying to make it easier for you I'm sorry!" We sat, the host, server, and what I'm assuming was a manager all came over and helped clean the table while making rude comments at us such as "well are you going to pass me that cup down there" and "was is you that left this mess here?". Finally we got our food and drinks, never got asked if we wanted another round (at this point, no we didn't. We just wanted to leave even though we had planned on getting a couple rounds. After all, it's just now 11:30pm and they close at 1am). The food was very good as always and the drinks were good as well. Overall 2 stars for poor management and rude staff, but the food makes up for it. The bouncer last nights was also very nice and was more helpful than the hostess. If you're looking for good food I recommend this place, however, if you're looking for good service, don't waste your time. read more