Though, it was a few years ago, they did a wonderful job and at a very reasonable price. The fact…read morethat they are still in business tells me that they are still providing excellent service.

They only charge a fixed price no matter how long diagnosis takes, so that was very nice. It took…read moremy laptop about 8 hours to get diagnosed as basically nothing to be done about it so even tho I took his whole day I only paid $60.00 Oh and they sell thermal paste, thank god.

It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more

We drove to Emerald Technologies from Standish Hickey campground to use their high speed Internet…read more We normally steer free of video by games when camping but I made an exception for my son's "golden" birthday and the Nintendo Switch special anniversary download of Rocket League's limited time release of the White Fennec car. We came into the store tucked away in the shopping center near Rays grocery and were warmly greeted by Garth. I explained the situation and he understood our "mission" and was really helpful. He even enlisted Kai the in-house Nintendo expert to help us figure out why we couldn't get the item in the RL item store. Kai spent the afternoon completing the Nintendo update to test the issue and he gave us his number so we could call back in the afternoon to see if his test worked and it did. We returned the next day to follow their instructions. All details aside, we were successful! The Emerald Technologies team was awesome, knowledgeable, courteous and friendly. I appreciated their efforts to help me with my limited knowledge of Nintendo.

Emerald Tech is FANTASTIC! I have been going to there for years and every employee I have…read moreencountered has been wonderful. The service is fast and the prices are affordable. I highly recommend Emerald Tech!

Laptop Died...Yesterday I took my dead laptop to Renaissance Computing in Arcata. They are located…read moreat 1309 11th St. 707-822-7591 My laptop was an 11 year old Dell. Spencer was the person who helped me and I was totally happy with the service. In one day they were able to transfer everything from my old dead laptop onto a brand new laptop and now I'm back in business! I highly recommend Renaissance for all of your computer needs!

Have been using Renaissance internet for months. The Renaissance guy is really helpful and knows…read morehis stuff.

These guys were super friendly and helpful! Fixed my laptop and even threw in some extras &…read moreexplained how to keep viruses off the hard drive. Nice local business!

My husband bought a computer from Brian for my Christmas present. I am not sure if he had it…read morecustom built or if Brian had one that had the spec's I wanted already. He just had to give it to me early. I have to say that I am extremely happy with it. Brian did a fantastic job. I will be doing business with him from now on for all my computer needs.

I strongly agree with Melissa O. 's sentiment. I had THE WORST service experience I have ever had…read morein my life at R & D. The guy seemed fine on the first visit, but when I politely & calmly raised a concern he became enraged and any attempt to reason with him escalated his rage to saying he would call the cops if I didn't shut up. Background on me: I am one of the most easy to get along with people around and did not get even slightly rude with him. The experience left me wondering if I had met the guy on the worst day of his life when he was going through a mental breakdown from some awful personal tragedy, but after hearing others, that seems to be normal behavior for him. I rarely complain about service... I typically rave or shrug about it, but this was beyond the pale.

We have used R & D Computers for about 5 years. They have built machines for us and have been very…read morehelpful if there are any issues. Usually, it's operator error but Ritchie takes it in stride and gets us back on track. He has always gotten to our machines very quickly and we've had them back in no time. He is very skillful in finding the problem. I would recommend R & D for all computer issues.

Horrible company. Wasted $500.00 on a wireless bridge that barely worked for a week and died…read more They blamed me, said I plugged it in the wrong POE injector. This company is a scam. Chris, the owner and tech support person, seems to think his proverbial *hit doesn't smell. They ignored me for over a year, and then had the audacity to try and charge me for repairs. No, no, and triple no if you are considering buying anything from them.

These folks should be forced out of businesses. As for the product it isn't as advertised and the…read morecustomer service that goes along with it is the worst ever I've experienced in a long time. Chris, the President of the company is also the tech support person. Condescending beyond belief. Never let me speak, spoke over me to the point I just threw my hands up. I am a IT person who knows more than a bit about networking, routers, access points and such and I'm here to tell you this product isn't worth anything. I sent back equipment and the nightmare continues. I don't have the energy to haggle and fight with these people so I'm eating 300+, shipping and insurance to return 45+ rather than go down the rabbit hole. Buyer beware!

So grateful to have found this gem of a place while traveling. My laptop keyboard was…read moremalfunctioning and I couldn't log in. They worked quickly to get a diagnostic and give me options, including mailing the laptop back to me at home once repaired. I chose to take it home, with the advice to back it up before repair. They even gave me an external keyboard, no charge, to help me log in so I can do my back up. Truly above and beyond! Friendly, helpful, and kind. Reasonable pricing. Highly recommend.

Marcus really cares about his customers and knows his computers. He diagnosed my computer for free,…read morehad the parts in stock, and had it done a few hours later. A competitor in Eureka was going to change me 80$ and take days just for a diagnosis! I'm so glad I found this business!