I just want to say thanks for all thier help. I habe gone in many times with some project and they…read morehave knowledgeable and very helpful staff. One time an employee even cut a pipe for me! They have gone way beyond the average customer service! Thanks a lot!

​I want to support my local hardware store, but shopping here has become an exhausting and…read moreuncomfortable experience. On my last visit, I was approached by over 15 different employees constantly asking if I needed help and hovering while I browsed. There's a fine line between attentive customer service and making paying customers feel like suspects being tailed around the store. Let people browse in peace without treating them like shoplifters.

What a gorgeous store this is! It has everything a farmer, rancher, and country bumpkin would ever…read morewant! Hardware, clothing, nursery supplies and more! They have a beautiful selection of clothing, including Ariat brand. The nursery had a great little selection of coastal plants along with David Austin Roses. I splurged and purchased an obscure Helleborus Snowfever plant. It is a variegated variety of "Christmas Rose" (NOT a true rose). I enjoyed talking to an older gentleman (about my age) who works there. We talked about fishing, coastal life (since I lived in Mendocino for 16 yrs), and this gem of a store. I highly recommend a stop here. It is on the right hand side just entering town while coming in from the North going South! I really love this store and can not say enough good about it!

Pierson's is outstanding for answering my questions about how to do it myself, what supplies I…read moreneed, and one lady expert there is exceptional. Pierson's has had everything I need right here in town. They care about our community as I have seen through the years. Years ago, I was treated rudely at Shaffer's Ace in Henderson Center by older men rather consistently. Since then, I refused to ever go there again, even though it was a block away from our house. Pierson's was like night and day, in their customer service. We live further away from Pierson's now, but it is still worth the easy drive during the week between 2 and 3 p.m. and we know the back roads. If time allows, I love meandering around in the garden area after I buy my supplies. One lovely afternoon, I even got to pet the garden cat sleeping up on an empty flower crate out back. Years ago, maybe 2004, I took my plans, measurements, and idea to build a cat door in a window. In the lumber department out back, they found me some scrap wood. Then I got the proper brackets inside the main building. In there, a nice gentlemen helped me figure out what bracket I needed AND he used his electric screwdriver to attach the brackets to the wood for me. Wish I got their names to tell the manager how much I appreciated their help. Never will I forget those guys going the extra mile for me, inexperienced in these things just having an idea. My measurements were correct and between the Pierson's lumber out back and bracket, screws, and nail area in front, they literally helped me build a cat door/window. It went under a window that opened upward and worked very well, with a table to jump on to get up and down for short excursions, then home to eat as I battened down the hatches. Many years later, that precious little mouser cat crossed the Rainbow bridge. She is buried under that beautiful flowering tree right outside where her cat window used to be.

Lovely and well stocked nursery. Very clean store. Very helpful staff. Easy access off 101.read more

I had to return a gas lawn mower, and the staff was super friendly and helpful even though I had a…read morebig return. Tyler helped us pick out a new mower & we really like the one he recommended. I don't usually shop corporate, but this store has really nice people!!

I continue to go here now that my dog is almost three and I still absolutely adore them. The…read moreemployees and manager remember us and make a big fuss about seeing him. Which is may seem silly to some, but seriously makes me feel so welcome. Also, they even remember what we get and do! We use their bath room (which for $10 is a STEAL) and they always go "Oh time for a bath!?", when we walk in and tell us if it is busy or not. And I have massive very hairy dog and they always make sure we have enough towels and act like we are nothing to clean up after. Which I know isn't true, he is part malamute so hair is everywhere! They don't even blink an eye at it. I seriously adore this store and their workers!

These guys have the best prices in the county on almost every item. Tucked in out of the way,…read moreworking for the people not for the man. And their webpage has the best options for accessibility I've ever seen...for vision impairments, color blindness, dyslexia, about 10 options in all. That's the level of care we all could use a little more of.

The staff are so unhelpful. Today reminded me why I only go here as a last resort. The woman at…read morethe front desk is brash and condescending. She has no patience for any questions and her sarcastic tone is unprofessional. I won't go back.

Ok so I just love harbor freight. But I avoid this place like the plague. It's in a dirty old run…read moredown strip mall that has more druggies than customers. The parking lot is disgusting, the exterior is dirty, the interior is ok, the staff is decent, but this dangerous area of the worst town in the county is why I still pay three times more at terrible ace hardware. I even wrote the company and asked if they would put one in eureka at the old Kmart. They just ignored me and said to go on their website. Oh well. Losing money but hey who cares

Cheap Tools. Imported goods - mostly from China. This Store, located in the West End Shopping…read morecenter - sits in the far right facing corner of the complex and is open early 7 days a week. Not much to say - good or bad about the store. The employees are forever changing, and most times its a self service type of shopping. There are only a few people working in this location that I have seen more than once over the years. This business definitely serves a purpose in the community, a place to acquire cheap tools and supplies. Most items even have a guarantee, as well you can purchase an extended warranty on higher priced power tools and components. They have everything from from painting equipment and drywall supplies, to generators and solar panels, from air compressors to impact tools. Chances are, if its a tool or supply item - you will find it in Harbor Freight for less. 00095

Full service Garden Center and hardware whats not to like? Everything for your indoor/outdoor,…read morelandscape and gardening needs! Full service hardware and some lumber. Dont forget Dog n Cat food! Came in here on a rather cold and blustery day, greeted with a smile and the heater was cranked up. Offered help, but was kindly left to browse around. And Browse i did. Great selection, and here in the heart of Rio Dell who would have thought. Easy access to the 101 is a real plus. But what i noticed the most was the smell.. eggs sugar, flower, syrup...yep... waffles.. and i cant wait to try em. Turns out this is the home of Wildwood Waffles, and things couldnt smell any better to be honest. Simply put, hats off to the guys and gals at root101, well done! I hope to be back soon!

Unfortunately during the height of COVID and prior to vaccines this business had decided to not…read morewear or require masks for the protection of their customers and employees. Also refused to do so when personally asked. I understand this mattered more so a couple years ago, but their chosen ignorance should be known when choosing to give them your business. This review won't matter to some, but it does to many.

Good selection and great local service here. We appreciate that they make keys well. Open every dayread more

I continue to be put off by the relaxed attitude regarding the protection of staff and customers…read moreagainst COVID-19. The pandemic is not over. Please follow the masking regulations issued by public health authorities, and also encourage your staff to get vaccinated since they work with the public.

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.