I've shopped here for the last two years and dealt with unhelpful employees, out of stocks, weird…read moreclosures and poor customer service because they are the only spot in town, but tonight took the cake. I pulled in at 5:20 (they close at 6). I needed to grab some bags of bark and a few plants. As I tried to walk in the garden department I was told it was closed. 40 minutes before the store? I grabbed a plant from the display out front and walked inside. 5 employees standing around chatting about being tired and can't wait to get off work. I asked for 4 bags of bark. Cashier said "sorry. Soils are kept in the lumber yard and it's closed now." I asked how late they were open, he said 6. I asked what time they close the lumber yard and he shrugged and said he didn't know. I asked another employee holding down a counter if he could go grab me 4 bags. He said no, it was closed. Bunch of lazy lazy lazy people. Hope the owner knows they have staff who turn customers away 40 minutes before closing. When I got to my car it was 5:29. 31 minutes before closing and you can't get anything that anyone has to help with. Sad for a small town that boasts community and friendliness. Won't stop here again.

Love this store! Great customer service and well organized and clean store. Would recommend if…read moreyou're ever in the area

What a gorgeous store this is! It has everything a farmer, rancher, and country bumpkin would ever…read morewant! Hardware, clothing, nursery supplies and more! They have a beautiful selection of clothing, including Ariat brand. The nursery had a great little selection of coastal plants along with David Austin Roses. I splurged and purchased an obscure Helleborus Snowfever plant. It is a variegated variety of "Christmas Rose" (NOT a true rose). I enjoyed talking to an older gentleman (about my age) who works there. We talked about fishing, coastal life (since I lived in Mendocino for 16 yrs), and this gem of a store. I highly recommend a stop here. It is on the right hand side just entering town while coming in from the North going South! I really love this store and can not say enough good about it!

The store has a spacious layout providing almost anything you need for a home project and…read morebeyond-but the garden area is what caught our attention. It's impressive and has a variety of features, including a large koi pond, diverse houseplant section, cactus and succulent greenhouse, tropical house, and a striking statue and fountain area, making it a delightful place to explore and relax. We found ourselves strolling through the garden before we focused on the gift we were searching for. The garden staff offered a welcoming atmosphere and a wide selection that would keep me-if I lived here-coming back frequently.

Great Selection and Local Charm Pierson Building Center…read moreoffers a wide variety of lumber, hardware, and garden supplies, plus unique items you won't find at big box stores. The staff is knowledgeable and friendly, and prices are fair for the quality. Unfortunately, they didn't have everything I needed this time, and I wish they carried more bulk packages in the hardware section--smaller hardware stores often have the 2-packs I was looking for. Still, it's a great place to shop locally and support a long-standing Eureka business.

I had to return a gas lawn mower, and the staff was super friendly and helpful even though I had a…read morebig return. Tyler helped us pick out a new mower & we really like the one he recommended. I don't usually shop corporate, but this store has really nice people!!

I continue to go here now that my dog is almost three and I still absolutely adore them. The…read moreemployees and manager remember us and make a big fuss about seeing him. Which is may seem silly to some, but seriously makes me feel so welcome. Also, they even remember what we get and do! We use their bath room (which for $10 is a STEAL) and they always go "Oh time for a bath!?", when we walk in and tell us if it is busy or not. And I have massive very hairy dog and they always make sure we have enough towels and act like we are nothing to clean up after. Which I know isn't true, he is part malamute so hair is everywhere! They don't even blink an eye at it. I seriously adore this store and their workers!

These guys have the best prices in the county on almost every item. Tucked in out of the way,…read moreworking for the people not for the man. And their webpage has the best options for accessibility I've ever seen...for vision impairments, color blindness, dyslexia, about 10 options in all. That's the level of care we all could use a little more of.

The staff are so unhelpful. Today reminded me why I only go here as a last resort. The woman at…read morethe front desk is brash and condescending. She has no patience for any questions and her sarcastic tone is unprofessional. I won't go back.

Ok so I just love harbor freight. But I avoid this place like the plague. It's in a dirty old run…read moredown strip mall that has more druggies than customers. The parking lot is disgusting, the exterior is dirty, the interior is ok, the staff is decent, but this dangerous area of the worst town in the county is why I still pay three times more at terrible ace hardware. I even wrote the company and asked if they would put one in eureka at the old Kmart. They just ignored me and said to go on their website. Oh well. Losing money but hey who cares

Got a few things for my backpacking trip. Everything worked great!! Supervisor lookin' like a snack…read moretoo

Full service Garden Center and hardware whats not to like? Everything for your indoor/outdoor,…read morelandscape and gardening needs! Full service hardware and some lumber. Dont forget Dog n Cat food! Came in here on a rather cold and blustery day, greeted with a smile and the heater was cranked up. Offered help, but was kindly left to browse around. And Browse i did. Great selection, and here in the heart of Rio Dell who would have thought. Easy access to the 101 is a real plus. But what i noticed the most was the smell.. eggs sugar, flower, syrup...yep... waffles.. and i cant wait to try em. Turns out this is the home of Wildwood Waffles, and things couldnt smell any better to be honest. Simply put, hats off to the guys and gals at root101, well done! I hope to be back soon!

Unfortunately during the height of COVID and prior to vaccines this business had decided to not…read morewear or require masks for the protection of their customers and employees. Also refused to do so when personally asked. I understand this mattered more so a couple years ago, but their chosen ignorance should be known when choosing to give them your business. This review won't matter to some, but it does to many.

Good selection and great local service here. We appreciate that they make keys well. Open every dayread more

I continue to be put off by the relaxed attitude regarding the protection of staff and customers…read moreagainst COVID-19. The pandemic is not over. Please follow the masking regulations issued by public health authorities, and also encourage your staff to get vaccinated since they work with the public.

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.