We drove to Emerald Technologies from Standish Hickey campground to use their high speed Internet…read more We normally steer free of video by games when camping but I made an exception for my son's "golden" birthday and the Nintendo Switch special anniversary download of Rocket League's limited time release of the White Fennec car. We came into the store tucked away in the shopping center near Rays grocery and were warmly greeted by Garth. I explained the situation and he understood our "mission" and was really helpful. He even enlisted Kai the in-house Nintendo expert to help us figure out why we couldn't get the item in the RL item store. Kai spent the afternoon completing the Nintendo update to test the issue and he gave us his number so we could call back in the afternoon to see if his test worked and it did. We returned the next day to follow their instructions. All details aside, we were successful! The Emerald Technologies team was awesome, knowledgeable, courteous and friendly. I appreciated their efforts to help me with my limited knowledge of Nintendo.

Emerald Tech is FANTASTIC! I have been going to there for years and every employee I have…read moreencountered has been wonderful. The service is fast and the prices are affordable. I highly recommend Emerald Tech!

So grateful to have found this gem of a place while traveling. My laptop keyboard was…read moremalfunctioning and I couldn't log in. They worked quickly to get a diagnostic and give me options, including mailing the laptop back to me at home once repaired. I chose to take it home, with the advice to back it up before repair. They even gave me an external keyboard, no charge, to help me log in so I can do my back up. Truly above and beyond! Friendly, helpful, and kind. Reasonable pricing. Highly recommend.

Completely unprofessional service as I was told two PC's were dead and to upgrade to newer…read moremachines? I retrieved my dead PC's and fixed both myself for 0 dollars while I was quoted over 2K by Marcus? Avoid this place like the Plague if you value your wallet! This shop operates on a text-only basis and will ghost you if given the opportunity! McKinleyville deserves better as this NOT the option to choose and the fake reviews justify this statement although I'm sure this Review will be buried somewhere as the real truth hurts! UPDATE (Oct 20, 2026): Predictably, the owner rushed to post a polished reply here within minutes to protect their public image. Yet, the moment I reached out privately to discuss the matter as they "welcomed" me to do, they completely ghosted. They care about the public theater of Yelp, not actual customer service. This pattern of ghosting paying customers while chasing $2,000 upsells will ultimately be the undoing of this business. Avoid at all costs!

Robert is an absolute gem. We collaborated remotely from Los Angeles to fix some technical issues…read morefor my elderly mother-in-law; he not only tackled the problem but went above and beyond. I can't recommend Advanced Tech Solutions enough for anything tech-related in Humboldt County. Many thanks again!

Excellent service! Highly recommend. I've unfortunately broken two Apple devices in the last 1.5…read moreyears and each time this business owner has stepped up and saved the day. I've had a broken iPhone screen, AND a broken Apple ipad charger port that needed to be fixed. I'm so thankful for this affordable, fast, friendly and knowledgeable service offered here at this location. Prices can't be beat. Thank you for all the help, much appreciated!

This company deserves a five star, by far. My review is well over due. I LOVE this internet…read morecompany. I live in where is considered a 'black out' location for internet service. No company would even explore my location due to the work and complications of our mountainous terrain. My inquiry for internet was taken seriously and they sent a top notch person here to scope the location. They bent over backwards with the 'how we can help', 'what we can do' and 'what we need to do to accomplish this'. My business was valued and I have been using this company for over a year. HAPPILY. This is a 'get what you pay for' company and their continued service shines through making the value for my dollar appreciated. Because of my location I have had a couple of issues come up and am always taken care of promptly and somehow, magically, they do it the same day. I am always successful trying to reach someone and if they have to call you back...then they do! A few of my neighbors have been able to get internet too. Helping a few families be able to continue to work from home. If I ever have to move, I would do anything to bring my service with me as their support spoils me. I could never go back to a company like Comcast if I lived in town again. Thanks Netlink 101 Team. Your truly the best and you helped keep me employed through the pandemic. Forever grateful.

Local folks who care and are always there to help. Often they talk me through what ever issue I am…read morehaving. When the problem is still not resolved, they send their highly qualified tech out to my home and fix my problem ASAP.

It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more

I dropped off my iPhone for 1 hour and its broken screen was fixed. No muss, no fuss. Rather…read morepricey but did a great job! Side note: they also support HSU's (local university) student run newspaper. This store invests in its community so that's also a plus. Screen replace was 130$ for an Iphone 5c

Eric is knowledgeable, pays attention to customer needs and he'll find a way out of your tech…read moredilemma!

I wanted to take a moment to personally compliment NMS and your employee that helped in our Fortuna…read morebranch yesterday. We had a complete office furniture install/rearrange yesterday. The NMS employee that was sent down to deal with our electronics, Dana I believe his name is, was AWESOME! Patient, calm, kind, positive attitude, extremely professional, did his job and was a PURE pleasure to work with. We completely and totally appreciated him. He also went ABOVE and beyond his job. He made sure I had enough plug-in's, he set my phone up, my calculator and when it wasn't the way I wanted it he moved it around. He even made sure my apple phone charger would work in the USB port. Serious and sincere kudos to him. He made NMS proud yesterday. I would NEVER contact another company for my IT needs. NMS is amazing. Kristi Imperiale Escrow Officer Humboldt Title Company Fortuna Branch

From the owner: As a full-service, award-winning Managed Security Service Provider (MSSP), we provide solutions in…read morethe areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. With 24/7 IT support, fast response times, and remote capabilities, we are always available to help our clients with their technology and cybersecurity needs. Valeo Networks delivers best-of-breed technology and cost-effective managed IT services that fit seamlessly into your processes and budget. Not only do we provide a full team of certified IT experts, but we also give our clients access to powerful, enterprise-grade technology solutions that keep their core infrastructure secure, streamlined, and running efficiently. Most importantly, our people-focused approach makes it easy to do business with us. We collaborate closely with each of our customers to understand their goals and help them work smarter, not harder. We do the heavy lifting to develop and execute IT solutions and simplified tools that make our clients' lives easier. Whether it's a large project or a small task, our helpful, friendly team members go above and beyond to provide our clients with excellent customer service and reliable support--every time.

I had the pleasure to have met a few representatives from this company while they were doing a…read morecomplete camera installation in our apt complex. I was lucky to been able to see the beginning and finish of their project. Having some camera installation background myself I was completely amazed with their work and what they had completed at our apt complex. The apt manage allowed me to see the finished product on their security monitors and everything looked great! Manager also mentioned they were extremely affordable compared to the other bids they have received. Thought I'd share this for those seeking a security system.

From the owner: newTeck Solutions has been doing business since 2005. Technology is our passion and we are…read morededicated to our customers. newTeck Solutions has experience in retail, finance, data centers, gas stations builds, manufacturing, transportation and commercial building riser closets. newTeck Solutions offers turnkey solutions! We can offer our clients design, project implementation, network support, network engineering, and product support. Our Project Managers are skilled at listening to you; our customer, learning your needs and working with you to save you time and money on your projects.