I just ran into Ace Hardware this morning to get a pair of Costa sunglasses for my husband and was…read morewaited on by the most wonderful guy, Mike Mandell. Not only was he waiting on another customer, but he paused briefly to wait on me and then ran out to his car to get a custom pair of spectator cords to attach to the sunglasses, so my husband wouldn't lose them! Mike went above and beyond with great customer service. Much appreciated Mike will see you again soon for sure. Sharon Callahan

We have always gone to Sunshine Ace Hardware, never again! Do NOT buy replacement screens there!…read more Tomorrow will be my 6th trip to pick up the final screen! I pray this one is right! When dropping it off today, I was told it was basically my fault that the screens didn't fit?? Funny, I'm NOT the "screen tech". Never have been treated so rudely - today!

Knowledgeable sales staff. Helpful at providing good solutions to my repair projects…read more During COVID they were the first to provide measures to protect their employees from exposure. Must be a great place to work. They are my first stop to find what I need.

Very friendly and helpful staff at this Sunshine Ace Hardware location! Thank you so much!read more

Allen in the garden center is amazing! What a hard working, team player that takes pride in his…read morejob! What a great mentor to the younger generation, he is a true model employee! I purposely will schedule my garden purchases during the day for his effortless assistance! What a valuable asset!!!!!

Had a wonderful experience buying a washer and dryer here with one of the managers, Brooklyn. This…read morewas a truly phenomenal experience and I would highly recommend this store as the staff is always friendly, kind, and knowledgeable! Great price for a great appliance.

Fayard is an impressive little hardware store! They have packed just about everything you could…read moreneed into a modest store front location. If you live in--or near--Golden Gate Estates, it is very conveniently located As good as it gets, without the long distance trek to Home D or Lowes. I only wish they were open later. Save your receipt for any returns.

I will never buy another thing in this store , the employee ignored me the whole time I was there ,…read moreI asked where something was and no response , and to add to this they need to stop telling me what I need I can figure it out myself so now im going to Lowes or Home Depot.

Lowe's is a good store to shop in, it's clean with a great selection of everything from appliances,…read moreceiling fans and garden supplies. The staff knows their stuff, they always ask if you need anything and they often help with finding items. Customer service is good, if you need a return, the process is fast and easy as long as you bring a receipt. Prices are competitive and the selection is good, after all, Lowe's is a big store. If a handyman sends me there for supplies, I can always ask the guys in the store if I can't locate a #9 x 1-1/2 in deck screw. Kudos to these hard working and knowledgeable employees, if they don't know, they will look it up on their phones. Lowe's is in a good location and parking is easy. This is a low stress store to shop in, and I'll be back soon.

(2/5) Today I…read morepurchased a brand-new garbage disposal from Lowe's in North Naples for one of my customers. When I arrived at the job site and opened the box, I found old, dried food still inside the disposal. It was clearly a used item that had been returned and placed back on the shelf without being properly inspected. As a handyman, this meant I had to stop the job, pack everything back up, drive all the way to Lowe's, exchange the product, and then return to my customer's home. I lost approximately an hour of work because of a mistake that should never have happened. When I explained the situation to the service desk and asked if there was any way they could compensate me for the time I lost due to their error, one employee actually laughed and dismissed me with, "Have a nice day, sir." That response was far more disappointing than the original mistake. A manager eventually offered a 30% discount on a future purchase, which I appreciate, but it still doesn't change the fact that I lost valuable work time or that I was treated disrespectfully. Mistakes happen. Selling a returned item as new is one thing. Laughing at a customer who has been inconvenienced by your mistake is another. As someone who spends thousands of dollars each year on materials for my business, I expect better quality control and much better customer service. Going forward, I'll be taking my business elsewhere.

I would like to give a shout out to Andrew and Arolaine in the garden department! I had the best…read morewelcome coming in and Andrew was happy to assist me with loading 20 bags of stones and then loading it in my jeep and Arolaine was the sweetest cashier, even gave me a bottle of water. I was in and out in under 20 minutes! This has become my most favorite Home Depot hands down! I have been going in the garden center alot lately and love how meticulous it always is, unlike any other store! I'll be back again tomorrow, on to the next project!

Came in on a Sunday for a return and they happily took care of me right away. No long wait time and…read moreI was able to return my goods for there in store value. Morine helped me and we was wonderful!

Tonia and Pablo provided exceptional customer service. They helped me pickout a pressure washer,…read morethe correct attachments, and were a pleasure to work with. Hats off to them and the team .

Customer service and Knowledge is why I shop at Sunshine Ace Hardware and quality of products.read more

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

Professional service electric oven working great now.Highly recommend for price too. Very nice…read moreemployee and easy scheduling.