We purchased double entry doors from Mark and couldn't have had a better experience. He spent time…read morewith us and showed us several doors and their hardware selections. He answered all of our questions patiently and knowledgably. After we placed the order he came out immediately and measured to make sure the doors were a perfect fit. He kept us updated along the way and then coordinated the delivery perfectly timed for the installation. We have received many compliments on the doors and couldn't be happy. Sincerely, Larry M

The front greeter was friendly, and called over a GenZ dark haired guy. Who showed me the direction…read moreof the pulls then said with a snotty attitude "when you find out what you want, come over to the desk and I will order them, it will take at least 2 to 3 weeks." Then walked over to the back desk to chat with his coworker. He offered no additional assistance. I looked at the pulls myself with no help. I left and ordered the same ones at the store online. They came in 8 days via FedEx. I also told my carpenter about the situation and he said he even gets attitude. That if you don't have a designer with you that's what happens. Train your staff that if we go in there we can afford what you have. Drop the attitude.

Lowe's is a good store to shop in, it's clean with a great selection of everything from appliances,…read moreceiling fans and garden supplies. The staff knows their stuff, they always ask if you need anything and they often help with finding items. Customer service is good, if you need a return, the process is fast and easy as long as you bring a receipt. Prices are competitive and the selection is good, after all, Lowe's is a big store. If a handyman sends me there for supplies, I can always ask the guys in the store if I can't locate a #9 x 1-1/2 in deck screw. Kudos to these hard working and knowledgeable employees, if they don't know, they will look it up on their phones. Lowe's is in a good location and parking is easy. This is a low stress store to shop in, and I'll be back soon.

Absolutely, horrible experience in appliances. Rang up the…read morewrong refrigerator and dishwasher. Had to go from customer service back to appliances back to customer service and back to appliances in order to get a receipt for the exchanged two items. I left the store with 40 pages of paper as my receipt. Nightmare...

I can't say enough good things about GC flooring I am obsessed with how lovely they are! Mayra…read morehandled a complicated transaction with skill and ease. I was not even in the area. The installation was flawless and the product stellar. I highly highly recommend them!

When looking for a flooring supplier, it's difficult to know where to start. So many times we've…read morewalked into dusty, disorganized flooring stores filled with old sample styles, and employees who don't know the products and are not much help. That disaster ultimately ends with people who overpromise, way underdeliver and simply do not come through. No one needs any of that during a construction project... GC Flooring on the other hand is everything we could've asked for and more! Walking into their immaculate show room that was so organized, neat and full of the latest styles, was just what we were looking for. Mayra was nothing short of a lifesaver for the build-out of our home in Naples. Her style choices were always right on the money. Mayra got to know our goals, and knocked it out of the park. What an incredible design professional! With the patience of a saint she shared one expertly curated collection after another, with so many options, one nicer than the next. Mayra helped us pick the very coolest tile options for all of our bathrooms and the most kick-ass Legno Bastone wood flooring for for the rest of the house. When it came to the mission-critical phase of getting the quantities correct, Sharina worked extremely closely with us to make sure that all of our wants and needs were satisfied. She was always so eager to please when it came to the many changes we made along the way, without fail throughout the entire evolution of our project. Sharina was also eager to lend her very creative eye and expert sense of style when it came to the design choices we were deliberating on. We are so grateful for her help! When it came time to place our order and procure each selection, even in the midst of an epic supply chain crisis every piece of material was delivered early, which is unheard of in this environment. We cannot say enough about what a wonderful experience we had working with GC Flooring and how grateful we are to have had the opportunity to work with Mayra and Sharina! Two intelligent, progressive, design focused ladies who were both sweethearts to work with and nailed the execution on every phase of our project. Thank you GC Flooring! Don and Odette Scacco

We purchased all of our tile from ProSource of Naples. John R*** was very professional and polite…read moreas a salesman. The deliver time and actual delivery was exceptional, within days and no damaged tiles at all. We would recommend this company.

My contractor sent me to ProSource in Naples, Fl. to pick out bathroom vanity cabinets. I needed…read morethem for two guest bathrooms that aren't used often. I had a tight window of time since we needed to travel to Boston for medical reasons in 3 weeks. The staff in Naples were very polite and found a solution in a nice cabinet that could be turned around in 7-10 days. I gave the info to my contractor who gave it to the Fort Myers ProSource rather than Naples . Fort Myers sat on the project. They blew my time frame. I never even got pricing. I walked away very frustrated but I remembered how helpful the Naples staff was so I went back there . Everyone was very apologetic and promised to give me pricing by the following day. It's been weeks now and I never heard from anyone. My project has now expanded into a high end remodel of my house. ProSource missed out on this larger project . Also, I cannot recommend that anyone waste their time with this outfit.

Great company I work for them, and they treat me well. Many beautiful stones, and you do not need…read morean appointment to come in.

Even though Hannah was so very cordial and helpful when I went in to choose the quartz something…read moremust have happened between purchase and install. That very day I noticed the end of the island top looked splotched. Payed little attention though, too many details to attend. Unfortunately those " splotches" did not go away and seemed to get a bit worse. The "middleman" came and took a look and declared that the quartz was defective. He'd have to get Stone Warehouse to take a look and address as that's where the purchase was made by my kitchen remodeling company. Crickets! This is a 9' plus island and well over 48" wide. The entire end of my lanai screen and railing had to be removed and a crane brought in to get it upstairs and in place. Payment was required in advance so I am literally at the mercy of people who either refuse to acknowledge the defect or refused to take the responsibility of checking the slab before it was cut. Either way I'm in a pickle and the kitchen remodeling company has long ago proven they deserve a 0 rating. I miss the days of responsible remodelers, responsible overseers and company owners who have both character and integrity. My crew has none of this!

Real Rock is a precision, customer based company. The salesman was very knowledgeable, the…read moretemplating and installation technician's were very professional and are true craftsman. I would highly recommend them.

went to 4 other companies ,liked real rock as soon as I walked in the door, Ed was great actually…read morehelped me save money. Not what I expected . I would recommend real rock

We went through an independent contractor who we were referred to for granite kitchen countertops…read more The contractor recommended UMI. I visited several times and eventually picked out a stone slab that I liked. The job was going to require two slabs though and the second one was behind the one I approved. I was told by the UMI salesperson and the contractor that the second slab was from the same lot so would look the same so my bad that i didn't require them to move the first one so I could see the other one. After the countertops were cut and installed, the one slab clearly had a problem. It has a brownish hue and when you looked at the beveled edge you could see that it was a surface issue probably in the finishing. I sent pics to both the contractor and UMI showing that something was wrong. I was told they can't guarantee that there are "minor differences" between stones because that is just the way natural stone is. Yea, but why does it look fine about 1/16th inch under the surface? I asked UMI to come examine and give me some thoughts on fixing. I was perfectly fine with paying for refinishing. I was told that I must go through my contractor and not UMI. They wouldn't even consider helping me until I told them I get no responses from the contractor after numerous attempts. Sorry, not our problem. Beware, UMI does not stand behind its products. If you do do business with them, be extremely careful and don't assume anything. If something is wrong or they sent the wrong slab, its on you.

After I purchased a oversized Pompeii quartz (man made stone) slab and an additional slab for a…read morematching backsplash, I was told they should match closely as long as they don't share a seam since they are man made and are made the same from slab to slab. When I got the slab/backsplash installed, they were not even close to matching despite being the same product. The salesman from UMI even came out to assess the situation and thought they were entirely 2 different products along with the back splash not coming close to matching his sample while the counter top matched perfectly. He was going to try to do a warranty to get the backsplash replaced. However, this was declined by UMI since our cabinet shop didn't order from the same lot. This is despite what the salesman and UMI told us that they are man made and again should match as long as they don't share the seam. While we like the island countertop, the back splash is no where near the same product. I find it unacceptable that UMI will not stand behind their product and lays blame on the consumer. This seems to be a trend with this company based on other reviews out there. Steer clear of buying from this company if you expect you quartz to match or if you expect them to stand behind their sub standard product. Btw. The photo added isn't affected by light or angle. It is 2 different products no matter what light/angle is used.

During our new construction we have purchased several products form White Cap, good inventory and…read morepolite staff.