WARNING. Emails regarding shipments from Ferguson Home are very misleading. I ordered a vanity over a week ago and the shipping company (R&L Carriers) texted me to setup up the date the product would be delivered (Thursday 02/025/26). Shortly thereafter I received an email from Ferguson Home with the subject "Important! How To Receive Your Freight Shipment From Ferguson Home". 1: Inspect the Package for Damage Make note of any damage to the package before you sign. 2. Inspect your items on the spot or immediately after the driver leaves. 3: Set Up A Return Within 2 Days If you discover damaged or missing items, take at least 3 pictures and set up a return immediately! Because it stated "...before you sign." I assumed I needed to be home when my vanity arrived. I think anyone with a half a brain would have assumed that. I took the day off from work to be here for the delivery and found out (on my own; no one called me or texted me or sent me an email) that it was delayed and would be arriving on Monday. No one told me that. Thank you Ferguson Home! I lost a vacation day because of you. I also found out that I do not need to sign for the package. I found that out from R&L Carrier. You need to learn how to manage customer expectations better. read more