Helpful, professional & courteous. Needed a part & was lead in right direction. Got part in prompt…read moretiming with professional & kind service.

Staff seemed unorganized, deflected attention, poor customer service. Beautiful showroom but…read morelack-luster energy.

A fantastic place to visit to view high end appliances. I was welcomed at the door and browsed…read morearound. Melissa joined me and we discussed the various models and features. She took notes and will share a quote with me and my builder. A very pleasant experience. Worth the drive if you're interested in seeing working models of appliances. Thank you!

Fuse is a cute little store with amazing customer service.... ask for Melissa she will do all the…read moreleg work and more to make your experience in buying a built in refrigerator a success. They carry all the top tier brands and we will go back to them for our next appliance

I'm a licensed architect and have been specifying and ordering appliances for over 30 years. My…read moreexperience with House of Appliances has been the worst I've had in my entire career. I did everything possible to avoid issues -- I confirmed timelines with my salesperson, Drew, to avoid a price increase and followed up with a call. Despite that, my quote increased. After some back and forth, they did honor the original price -- but the problems didn't stop there. Drew failed to place the order, even though I had submitted it and paid in full. That delay caused major availability issues, forcing me to purchase a more expensive microwave just to stay on schedule. When I needed to change one appliance, it took weeks just to get an updated proposal. I shared my install deadline well in advance, because I had out-of-town carpenters coming specifically to install the appliance panels. House of Appliances never got back to me in time, and I missed the window. Now I have to pay extra to get the panels installed later. To make matters worse, the refrigerator drawers and wine refrigerator arrived damaged. I was told they could be repaired -- but I paid full price, and I will not accept repaired appliances. These units are required for my Certificate of Occupancy and panel installation, and I still have no resolution. I even contacted a manager and have yet to receive any help. This kind of service is unacceptable.

Yesterday, my wife and I visited the House of Appliances in Delray to select new appliances for our…read morehome in Vermont. Unfortunately, when we explained the purpose of our visit, the salesperson, Drew Meltz, informed us that we could not purchase appliances in Florida and have them shipped to Vermont. Right. We asked if we could still browse their showroom. Drew immediately welcomed us and then proceeded to spend nearly an hour going over all the appliances we were looking for: ovens, dishwasher, refrigerator, etc. All the while knowing there would be no eventual sale. Drew Meltz is the best appliance salesperson we have ever met, hands down. He is supremely knowledgeable about his products, patient, cordial and a real pleasure to work with. And their store, is superior to any of the many other stores we have been visiting. Five enthusiastic stars for Drew and the House of Appliances. Steve and Evelene Lakis

I visited a few months ago and it was pretty bad. Most of the employees that day were very…read moreunprofessional, not very helpful and shockingly on their phones apparently while working - e.g., there was a guy who appeared to be on his phone 1/2 the time and putting items on the shelf the other 1/2. At the register, one of my items didn't have a scan code on it and the cashier said that I had to go back and find the correct code for it. It seems to me that one of the employees should assist with that. I complained to the manager and she 100% agreed with me. Update: I visited this HD location last week and it was greatly improved. One employee was very helpful and got a larger dolly cart for me to carry bags of heavy garden soil. Also, the cashier was a bit more engaged than I've experienced in the past. Prices have increased as of late March 2026 but I don't suppose that HD's fault.

I came here since I was missing screws for my bed frame. I had Don help me since Home Depot is very…read moreoverwhelming since they have so much. Don was wonderful and helped me find the exact screw I needed! I'll definitely come back and great customer service.

We called them for a refrigerator repair. We guessed a compressor problem and told them so. They…read moresaid compressors are the type of job they like. They asked for and was given the brand and model number of our refrigerator before they came out. They said they service our brand/model and said the visit would cost $149, to be applied to any repair. When the technician diagnosed the unit, he agreed it was the compressor. He gave us an estimate and collected his $149. We thought Appliance King was going to do the repair. But less than 5 minutes after they left, they called and said they do not service our brand/model. So, basically, they stole $149 and our time in bad faith.

I have had Appliance King on several occasions. They replaced my wash machine agitator at no charge…read morefor an expensive part even though I believe my wife broke it with something she threw in which should never had gone into a washing machine , or a cement mixer for that matter (enough said on that subject). Also, Joe the very seasoned tech is very knowledgeable and steered us in the right direction when he said not to repair our previous LG washer but to replace it with a Speed Queen. We then replaced the dryer with Speed Queen when it went. More than happy. Although some reviewers have complained about prices I feel that they are more than fair. People forget about the techs time on the road as well as servicing time for multiple visits and also the warranty. Good job, your Highness, and keep up the good work!

This company sent a person with only a phone, who called in to a tech, pushed some buttons at the…read moretop of the refrigerator and told me that I needed a new compressor for my non functioning freezer in my Subzero. The cost - $3500. I called another company and they sent a technician who opened up the upper panel, tested the equipment and told me that I had a burned out starter and my compressor was fine. After putting in the new starter, the freezer is working perfectly. The cost - $300. What a scam! Do not use this service.

From the owner: We are a family owned business and we know how important a properly functioning unit is. We use…read moreonly factory authorized parts and certified technicians so that we can remedy the issue promptly.

Terrible customer service Glauber the owner came out to our…read morehome to review our outdoor kitchen project in May. After at least 20 phone calls we still have not got an estimate. Beware this company is out of control!

From the owner: The King of BBQ, offers custom built out door kitchens and over 20 brands of outdoor kitchen…read moreappliances. A fully family owned and operated company, dedicated to creating your own oasis in your back yard.

Greg is fantastic! He's repaired multiple appliances for us over the years, always explaining…read moreeverything clearly and being super friendly. Fast, reliable, and knowledgeable--he's definitely the go-to person for appliance repairs. Highly recommend!

Excellent 5***** reliable service and completed the job fast! They arrived less than two hours…read moreafter calling. Freezer broke and I was stressing! Totally recommend Greg the owner. I've booked him to repair another refrigerator. Updating my review as they are amazing. My built in isn't working great and they were here in couple hours and follow up today.

The worst experience! I thought I was getting my dream…read morekitchen in my dream home but was greatly disappointed. The quality and installation were not what I expected and they refused to to make any follow up adjustments. Doors and drawers do not close correctly. Do not do business with this company! L.M. Delray Beach

Let's start by saying, I purchased a custom kitchen from Direct Cabinet Sales in December 2019,…read moredelivered to my home early March 2020 and DCS began to install. It was immediately discovered Norman changed the dimensions that he verified, and unfortunately most of the kitchen did not fit. Fast forward, after dozens and dozens of calls, emails, stopping by their location, material being reordered 3, 4, 5 times, all of which came incorrect. With time, the rabbit hole got deeper and deeper to the point, DCS was completely unresponsive. We are now approaching two (2) years since cabinets were ordered, my kitchen is not complete, and to boot, non-functional. No stove, no sink, fridge doesn't open and so on. Under no uncertain circumstances should you ever purchase a kitchen from DCS. I did my research only to find DCS has done this to dozens of customers who like myself, still without an unfinished kitchen. Go elsewhere, don't go to Direct Cabinet Sales!!!!

AMAZING!!!!! I…read morerecently had my Kitchen and Master Bath remodel done with Zimmerman Kitchen Design. Nicholas Kaess is the designer I worked with and I have to tell you I couldn't be happier with how everything came out. He took all of the design elements I wanted and was able to incorporate them into both spaces. He was also able to put together a great team of affiliate contractors that he deals with on a daily basis to handle my project from start to finish. He also designed a gorgeous TV Wall for me. I HIGHLY recommend Zimmerman Kitchen Design and Nicholas Kaess for your one stop shop for your home needs.

The team at Zimmerman is amazing. Great communication , hands on , high quality finishes and…read moreflawless installation . I highly recommend they made them. Thanks again.