I had a great experience with Continental, the job went very smoothly and the price was fair. The installers did a fantastic job. Very professional and timely. One of the installers in particular "Mauricio" was very kind and courteous. Thanks continental! read more

This is their actual name on google: Continental Carpet, Tile & Marble, Inc A simple small bathroom remodeling with then, no floor plan change, is dragging on into its SIXTH month, and after failing to push me to accept a remedy without showing convincing proof of proper waterproofing around the shower head arm behind the new tiles, they are now ghosting me.The project management was sporadic and inconsistent. Different people in the company contradicted one another, causing enormous delay, and they try to blame the customer for not knowing every detail of every aspect of the bathroom remodeling. They will tell you that you should take time off of work DURING the duration of the whole thing. They advertise aggressively, touting their "40 years in business ", but if you question their work quality or work ethics, they will gleefully point out the illegal fine print on the contract that their charming saleswoman gets you to sign, that you "agree not to publish negative public reviews". Why is it illegal you ask? Check online. Florida laws prohibit this kind of customer suppression. Now you know why there is a huge difference between their raving GOOGLE reviews, versus the very grim Yelp reviews. read more

This is my second time redoing my house and wow I can't believe how smooth the process was. This time I dealt with Ann Marie and she was amazing! The selection of materials are endless and it took no time to figure out what I needed. I am so happy and want to thank you all again for making my dreams come true. read more

Continental - Carpeting Near Me - Boca Raton, Florida

The problem with using this store for carpeting is that they send one man all by himself to do the installation. He works very hard; but moving all of the furniture, etc., really requires more than one man. My carpet ripples in numerous places which I think is a result of Continental sending only one installer. Very disappointing to spend so much money on a home improvement and have these results. read more

We were told our carpet would be installed the second week in January. We never heard from them to tell us the carpet was then back ordered. When carpet arrived the end of January it came in damaged. Two weeks later when it was installed, they ran out of carpet and could not finish the job. They had measured incorrectly. Needless to say it was nothing but aggravation! read more

Once again we decided to do some renovations to our home and went back to Contnental for the services. Annmarie, the designer is knowledgeable and professional in her field. She is extremely proficient and takes the time to listen to what exactly it is that we are looking for. Her attentiveness to details is a priority and shows in the outcome of the job that she completed for us. I would highly recommend them as they are very efficient and competent They deliver what they promise. Iam pleased with My kitchen backsplash and countertop redesign! She nailed it! read more

We love our new bathroom, style and functionality. Ann Marie is great to work with!

I hired this company to install a new Vinyl floor. The decorator picked out beautiful tile but that's where the good times ended. After they installed the floor, there were serious issues with the floor not being even close to level. It was like walking up and down a hill. The installer pretended not to be aware and put me in touch with the owner. The owner said it would cost more and I said fine. The problem is that I had to pay more for them to do the job right. When they quoted the job, all they had to say is there may be be additional charges if we have to level the floor. The sad part is they expected me take accept the floor the way they first installed it. read more

I'm very glad I decided to go ahead and have my bedrooms, hallway as well as stairs done with Continental. I was apprehensive of the inconvenience we would have to incur, because my husband is in treatment. Well they completed the bedrooms, with furniture removal and replaced all in 1 day! Thanks, Amanda for that! read more

Will never do business with them again. first, they only take cash or checks. they got you by the balls. we were promised a flooring we ordered only to be notified that the product was backordered. we had to go back and order something else which was promised to us last friday...well it was only available today. we had to have our contractor put off for the job he was supposed to do this past saturday. typical sales people...promise you the world, and can't deliver. now i may have to wait another week for my contractor to install my flooring. caveat emptor...they have lost a good customer. with that being said i had them do flooring several years ago and it was fine. that is why we went back, but after this... never again read more

Best remodeling company in south Florida hands down!! I did my homework and they are truly the best. We are so happy with our home. Thank you Continental! read more

Best merchandise in town!! My realtor recommended them to me and I couldn't be happier with how our kitchen looks! My husband is very picky and did his homework, they passed all our tests with flying colors!! Can't wait to have the do our second home. Thank you so much Continental! read more

This store is on the top of my list for the worst customer service ever. They don't respond if you have any issues. They don't call back when you leave a message & they look for ways to charge you extra for anything you buy there. Run don't walk away from this one. read more

Very unprofessional business. the owner is incredibly rude and only cares about profit. They invoiced me for a job and all of a sudden my bill tripled after it was completed. The laborers were lazy and procrastinated causing my labor costs to massively increase. I talked to the owner and he basically gave me a big middle finger right to my face and said it was normal Do not use this service read more

The worst experience! Read the contract carefully! They take a 50% deposit up front, then have you pay the subs directly UPON DELIVERY of cabinets, countertops, etc. So essentially you have paid 80% of the total by day 2 of your project. Then the games begin. No shows, extra charges and Continental waves the contract in your face. They have no control of their subs, they are independent contractors. Eddie the cabinet guy disappeared after his carpenter did a terrible installation marked by days of no show. Someone else had to finish. Matthew and Gail try to help but they have no control either. Extremely frustrating experience and at these prices should have been way better service. read more

Our realtor recommended Continental, and I couldn't be happier. Our new home looks absolutely gorgeous. They made a daunting task manageable while always maintaining a warm disposition and professionalism. It's rare to find good work done by good people. Let me pay it forward, by highly recommending them for any of your home projects. They take care of you. Thank you, Continental! read more

Many thanks to continental carpet and tile for a perfectly superb installation of the porcelain tile I purchased from them . My floors are stunning and so easy to maintain! I am so glad I contracted Continental to tile the floors throughout my home. Their installers are highly skilled and their installation exceeded my expectations! I would recommend them highly without any hesitation and look forward to engaging their services for future projects throughout my home. Thanks again Continental .... Love love my floors !!!! read more

I'm so glad I contracted Continental to install new carpeting and and a vinyl wood like flooring. It was a big job and admittedly I was a little nervous committing at first as I had received their postcard mailer advertisement. The owners son helped me pick my choices and I have been very happy with the quality! Mauricio led the installation team and was very polite, courteous, and amazing at his craft! I highly recommend asking for his install as he is very detail oriented. They were respectful of my furniture and cleaned up after the job! It has been one year since the installation of my flooring and it still looks fantastic. I had no issues with them upholding their promises on my request to restretch a few areas of the carpet today. For consistency they sent Mauricio back to do the job and he was just as terrific as before. read more

WORST EXPERIENCE -Run don't walk away from this store. I signed paperwork in Feb. 2019. In April I had to call them to see what the status was. They FINALLY started with the demolition in my kitchen on April 26th and here I sit May 22nd and I still do not have a finished kitchen, and let me add my kitchen is VERY small. NO ONE EVER calls you back you have to chase them. Problem after problem, excuse after excuse, and it's ALL a bunch of bull. I don't want to come right out and call anyone a liar but if the shoe fits..... I never write a review, nor do I always believe the ones I read but PLEASE TRUST and BELIEVE when I tell you this one is for real. I PROMISE you there has to be a better company than this. The ONLY reason I gave them one star is because I couldn't post my review without rating the company. If there were negative options that's what they would have gotten. read more

The worst Kitchen cabinet installer! Gave my deposit and had their cabinet "fabricator/installer" Bruno Rocha start on my kitchen and he has not come back to finish the job. They just subcontract the jobs and the manager has not even gotten back to me to discuss anything about my job. Now I'm out of my deposit and have had a half finished kitchen for 4 months and I keep getting the run around and I'm being avoided by the installer which is who I'm told to continue contacting. If these are the kind of people you want working on your home then good luck! read more

Hired them to do my kitchen this was beyond a nightmare! I have never experienced anything like this in my life. The customer service was abominable. The installation process was horrific. They have no communication skills what do ever only when they wanted money. Do not use their services. End result things do not line up in my kitchen. read more

I agree with the other reviewer: good selection but customer service falls well short and can be blamed on management. Carpet installers were good but showed up late. The decorator/manager no showed to a scheduled measurement appointment. Make sure everything discussed is written down on your contract or beware. They also only accept checks FYI. read more

We recently had a new carpet installed from Continental Carpet. The carpet is beautiful and the installation job done by Mauricio was perfect. He was a real detail person with all the cutting and fitting that was necessary. We are very pleased! read more

My parents had purchased their tile and had it installed by them. I went there to see if they still had any remaining tiles to replace one that were broken. Although it was many years ago, I was very surprised and off put by the alleged owner's attitude. I say alleged owner because in reading other reviews on other websites that mirror my experience - he I assume is actually the owner's son. He made no effort to see if there was anything he could do,and went immediately to say I had to redo the whole floor. He got very snotty very fast; for no reason. I had gone to many tile stores before we found the invoice for this place and generally everyone was nice and helpful trying to look for similar tile or contact people who might have this tile. Some even gave me samples at no cost/honor system. But this guy was a Real jerk. I will add reviews of those other places that one should definitely go to before this place. read more

We had a wonderful experience from the first moment that we walked into Continental Carpet and Tile. Everyone from the designer to the installers did a wonderful job. The job went very well. They were professional and timely. I would highly recommend Continental Carpet and Tile. read more

We had excellent service from the time we walked in and taken care of by Ann Marie to measuring to the great guys that installed the carpet. They moved the furniture and cleaned everything up . read more

Update from 2/26/2017 review: Upon posting the review, Continental Carpets contacted me to get the problem resolved. Happy to report all has been taken care of - Thank You. read more

Buyer beware! When things are not right, they did not make good. Worst experience we have had with any company. Big mistake to make advance payments. read more

STAY away from this company. They will tell you they will supervise and timely repair, rebuild and upgrade your house. What they will do is take three times as long as promised, the quality will be so bad that it will have be redone and then be of no assistance after they make a mess of everything..... read more