Phenomenally Outstanding local Small business with a long history of terrific customer service. We…read moregreatly appreciate their line of amazing vacuums and sewing machines.

Beware! Be sure to take a picture of your product before you go into their store for repairs. We…read moreare convinced they swapped out our machine for an old beater they used at their air bnb. When my wife questioned them they physically tried to snatch the receipt right out of her hand. They tried to gaslight her with questions like, "Why would we do that?" and "What proof do you have?". They even admitted they know "most people don't even know what they bring in". These people claim to be Christians, but we think they're cut from the same cloth as Jimmy Swaggart and Jim Bakker--they just use religion to cover their misdeeds. They even profit from the sale of bibles in the store! When my wife complained, they banned her from the store! How convenient! Their "family run business" is more like the mob.

Terrible at parking, zero sense of urgency, awful company to utilize. Took them 3 hours just to…read moremove their oversized van out of my complex--making me late for work despite clearly seeing I needed them to move. I've been waiting so long in my car that I've been able to take the time to write this review for them. Don't use this company if you enjoy having good relationships with your neighbors--I'm livid.

Absolutely horrendous service, no follow-up, ruined kitchen cabinetry during install, does not used…read morelicensed electricians, 5 days with a range sitting in my living room because of their error and no apology or return calls to try to reschedule. Spoke with Donald and he placed the blame on the customer, its the customer's fault that the manufacturer of the appliance had changed the type of wiring, its the customer's fault and the installation department's fault that no one installed the appliance, it's someone else's fault that the installation guys cut into and ruined our cabinetry. Does not once acknowledge that as a representative and salesperson for Allen Peterson and the person with whom I have contact that it is his responsibility to make sure that the installation is proceeding as planned AND if it doesn't go according to plan, it is his job to rectify it. I've bought many appliances from A&P in the past and have had issues but have had salespeople remedy the situation. This is the first time that I've had a sales person take no responsibility. Atrocious. Never again.

I came in looking for an Apple genius after Apple gave me this store as an option to service my…read morecracked screen. This might be one of the only times I've ever had to walk around looking for someone to help me instead of the other way around. I meandered to the back where it said Geek Squad and asked about where I could find an Apple genius. The guy was untactful telling me that it was the car area. I don't know the ins and outs of Geek Squad and he just was t helpful. Then when I tracked down a guy near the Apple products he told me go to Geek Squad near the checkout. So I did that and told the Geek about my appointment. To which he told me they don't replace the screens there, don't even have parts for it and wasn't sure why Apple let me make an appointment to have it solved at this location. This guy was actually nice at least and gave me helpful information on where to go next.

I hate Best Buy but sometimes you need something from them and at times you need a no interest kind…read moreof deal for 12/24 months. Customer service sucks and NEVER get a warranty. They won't help you. I ended up canceling mine after being passed around phone calls for 3 hours. Just picked up an qled, kept telling me not to lay it flat blah blah. It was so annoying.telling the customer once is fine but more than that, over excessive. I already know it won't be returnable but it's fine at a short angle and a short travel time home in its ORIGINAL BOX. they literally have nothing else to do except remind people "it's not returnable if you lay it flat". Tv looks fine to me.....

I really miss our old Sears. Insert sad face here. Sears as a company was not great. But here in…read moreAlaska, it was really great, and when they closed it was a huge bummer. Sears Home & life is not a replacement since they only sell appliances. But they have everything you could possibly want, from toasters to microwaves to washers and convextion ovens across all price points. If you need something to outfit your kitchen or laundry room, they have it.

Wow. Walked in and a couple people were in the store. They got a price quote and left. I was…read more shopping for a dishwasher and oven. Not a hello, can I help you, NOTHING. I just walked out. I was in the store at least 15 min reading reviews. Horrible customer service. I've been in here before and same guy, same nothingness.

Always courteous and professional!! Takes care of my Kirby…read moreevery time! Recommend highly!

I took the plunge and spent an obscene amount of money on a Kirby vacuum. It is my Sherman Tank of…read moreVacuum. I was having a problem after a while - it wasn't picking up well. I brought it in to this store, and the fella ran it for a second, poked at it, then put on a new belt. Quick and easy! The charge was surprisingly low... the fella was a doll. Love my Kirby, and love my Kirby store! I also want to add that if you are looking for a Kirby, they have refurbished models at the store... wish I'd known THAT when I bought mine!!!

I've had them in the past. Very honest rise priced repair company. They call with the estimated…read moreprice for repair before doing any repairs. Super easy to work with.

Twice we were told a technician fixed the issue with our Breville Barista. Twice we brought it home…read moreand it still had the exact same problem.

Emmanuel is the very best. he always explains what he is doing and what I should be doing to keep…read moremy appliances working

Great experience. Paul and the gentleman helping were the best. Super quick and professional…read more I've had Reliable out a few times for different issues over the years and they're consistently great.

We were looking for a Ring outdoor camera, GEN 1 and had called several Home Depot's and other…read morestores and no one could help us EXCEPT JEREMY at the Home Depot on Tudor Road! not only did he help us find the correct camera, but he had the best helpful attitude! His peers gave him good words as well when we left the store. Couldn't say enough good things about him! Bonnie H. and Shelly D.

While trying to get in, I was a bit puzzled that the automatic door wasn't opening. I checked the…read moreother doors but they were exit only. Going back to the entrance I stepped closer to knock and the door opened. The sensor must be set for close proximity. After wandering around for awhile, I finally asked for help finding string. Isle 18 if you are looking. Self check was a breeze.

I just gotta shout out the customer service at the AIH Old Seward Location. I went in looking for a…read morepart for a STIHL Product and spoke with a gentleman at the counter who I believe was named Zeph. While the location didn't have the product, he directed me to the diamond location, which he was able to tell me had the correct part I needed. I go over to the diamond location and I speak with William at the counter who asks me for the part number of the product. I tell him what the product is and I show him on the STIHL Website, and he replies with " Sir, there's no way I can find your product if you don't know the part number" I show him the one given to me on the website, and he says "that doesn't help me". Respectfully, I offer to call the old Seward location to speak with the gentleman who directed me to the diamond location and see if he could tell me the part number. Immediately, Zeph picks up the phone and I explain the situation. I tell him that William can't find the product without knowing the part number. Zeff replies with "Na, He's just being lazy. He can find the product." Zeph from Old Seward then gives me the part number, and I share it with William to help me find the product. Shout out again for the customer service at the old Seward location coming in handy, even at the diamond location. Ha ha. I would encourage the diamond location to be a little bit more familiar with the product so that they're able to help customers who come in, not knowing the part number. I understand how the part identification system works, but it did feel like William was honestly just annoyed to serve a customer, and I did kindly express how I desired to give him my business and wanted to help serve him by helping him find the product, but simply didn't know the part number. All around I'm always very grateful for AIH and their good service.

Getting help here is impossible. I was looking at gas jugs…read more Employee there was too busy on his phone with personal call. Poor front desk girl is working her ass off trying to Check us out while all the guys laugh and walk around avoiding where us customers loiter. Heads need to roll. Don't make me the manager.... I'd keep her Fire all the guys. and I'd Instigate profit sharing so employees cared....