Recently traveled from a warm climate location to Anchorage, Alaska for a vacation with the family…read more We didn't know exactly what we needed for cold weather being that the vacation was in the peak of winter. Dave and Michelle answered all questions and provided answers for me to understand pricing and what I needed. The process was super easy. The price was fair. I'm happy with the service that I was provided and the customer service. I would recommend this business for any cold weather gear rental needed when traveling to Anchorage or Fairbanks. Thanks Dave and Michelle.

Dave and Michelle were super helpful and provide great gear and service during our trip. I love the…read moreadded concierge service at our hotel making it less stressful to pickup and Dropoff gear. Will definitely use them again on our next Alaska adventure.

Nice people. Excellent equipment. Items needed were on…read moresale. The price - while not Costco style were very reasonable.

I haven't been in here in years and what a nice surprise going in after their remodel is completely…read moredone... which has been for a while. We stopped in because we were both on the hunt for work boots and Carhartt's. Upon entry, an awesome table with fishing paraphernalia, which was great to see since I've been tying flies to get prepped for the season. No fly tying supplies, but plenty of quality gear in the store! The staff was super nice and quick to offer assistance! We were browsing but the moment we were in the footwear section, there was someone there to assist with sizes. Excellent selection of workwear for women, plenty of Carhartt's and Dovetail clothes with sizes from 0-24 that I was able to see. A helpful gentleman mentioned that if my size wasn't on the rack, they'd be happy to check a small supply in the back and also their downtown store. That's was great to know, since I forgot about the downtown location. They have a couple of dressing rooms for trying on items prior to purchase. Although we didn't find boots for my husband, I did pick up some Dovetail work pants and overalls that are not only functional, but attractive too. Everyday clothes men's, women & children...blue collar work clothing, high vis, sportsman wear, boots & shoes and a nice selection of fishing gear to boot! They offer a rewards program, birthday coupons and veteran's discount to boot! Big Ray's is definitely worth a stop!

I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

I always love Cabela's and I find the experience at all of their locations to be fairly consistent…read more this was no different and it's definitely cool to shop at Cabela's in AK. If you are a fan then there's not a lot I can say that will give you new information, but that's not a bad thing. We needed to grab a jacket for my wife because, even though it was the middle of summer, we have lived in Las Vegas for several years now and AK summer is about the smae as the dead of winter in our new hometown. We were able to find her a jacket in the bargain cave to wear for our week there and probably won't wear much ever again. this made us grateful for the bargain cave price. The employees were very friendly and helpful and the whole asthetic was awesome, as always.

We come to Cabela's, on occasion, for camping/fishing gear and gift cards. This visit, we needed…read moresnow pants for our son. After purchasing the incorrect size in industrial snow pants from AIH, (and spending a fortune), I was happy we decided to try Cabela's. We arrived right at 10am opening. There were rack's of traditional bib snow pants, in the middle of the store, easily visible from the front entrance. We dove straight in looking for the size we needed. Two members of their customer service team or (item recovery team), rushed out to assist us. I appreciated it, because I didn't want to look thru several racks if I didn't need to. However, I am always able to see the underlying reasons of things. Cabela's definitely doesn't want people browsing/window shopping

Amazing! Service, selection and value. This is quality gear…read more No joke. If you need gear this is the place to go. Jason and Rick were so helpful outfitting my son for a NOLS Patagonia trip. We literally couldn't have done it without them! Thank you, AMH!

Our family has gone to AMH for years. We have always had great service, but this week Laura knocked…read moreit out of the park. She was kind and helpful in a situation where I felt like I could've been judged. She didn't overwhelm me with facts or talk too quickly about specifics I needed to hear...she just listened really well to me. She got me rental skis that were perfect, even though at the time I thought they wouldn't be wide enough, and I ended up buying exactly the pair that she had recommended. As an older and not incredibly knowledgeable skier, I appreciated the way Laura listened and responded to me.

Barney's Sport Chalet is a must shop for the avid hunter! They recently had an insanely good sale…read morethroughout the store and we went in specifically for it! The guys working there were all so kind and helpful as we looked through everything, asked a few questions and my son also tried on a few different boots. While we were there a gal came in looking for winter gear for someone else and while she didn't really know what she was looking for, he mentioned 'our gear is more for sitting still and staying warm' and I thought that was pretty spot on. As avid hunters know, there tends to be a lot of sitting there while looking for game. I interjected to help a girl out and sent her to check out Big Rays after chatting about what she needed. Anywho, this place is great for exactly that... High end quality gear to keep you both warm and dry when the weather is absolute crap or the fall season is turning.

Friendly, knowledgeable, all the best gear you'll need for the serious…read morecamper/mountaineer/hunter/backpacker. Very satisfied with their service.

Excellent quality and selection. Knowledgeable staff. They have quality brands and good selection…read morefor both men and women. There is a good shoe selection as well. This is not a big box discount store. Go here for quality and service!

This little shop has quite a bit going for them, good customer service, beautiful store inside, and…read morea good selection of higher end poles and reels as well as some gear and clothing. When the big chain stores are out of what you need for lures these folks often still have them in stock. They even have a trade in program where you can get credit for the store for some of your old fishing poles. They have been around for ages and I always feel good supporting smaller local businesses when I stop in here.

so i'm a 40+-year REI member, but in recent years have drifted toward Backcountry (better web…read moreservices) and local outfitters. REI Anchorage is in its third location since I started shopping here in the '80s. This one is way large. special shout out to the ski rental shop, and honorable mention to Marcus for taking the time to chat with us about what we needed, where the trails were good - etc. Rented two days for nice cc skiing at Kincaid, equipment was in great condition. ended up buying a pair of boots after great assistance with trying them on (though one does have to make oneself visible - the staffing is a little lean imo). all a way of saying, i am glad REI continues to be a great resource in my hometown. recommend you shop here.

No longer in stands by its 100% satisfaction guaranteed return policy. I went to return boots…read moretoday, they didn't have my size in the store so an REI employee told me to order a size 11 and a size 10.5 online, which I did. Today, two weeks later I went to return the size 11 boots that don't fit., that have never been worn outside, and was told that I've been banned from returns. I didn't receive any emails about this, I searched my email and my spam and deleted folders, nor did I receive any snail mail. I've been a member since 2008 and have spent over $40,000 at REI over the years, I guess that doesn't count for anything. For outdoor gear, I recommend shopping local and going to AMH. (Alaska, mountaineering and hiking.) Update: now every time I buy something from REI a manager has to come up and tell me about what a bad consumer I am before I'm allowed to buy something from them.

A bouquet that flies OR A bouquet that dies…read more Thanks to the guys that helped me pick out some streamers, nymphs and dry flies for my husbands birthday. Also helped tailor to my Washington rivers :) Better than flowers I would guess.

I stopped here before flying out to Aniak, staff was completely friendly and helpful, filled a box…read moreof recommended flies for me. This is a fly fishing shop with everything you need and expert advice.