I went to Cabela's today to return some rain gear. When I purchased this set there was a lifetime…read morewarranty, Garrett told me that policy changed a few years ago. He did request a manager to come talk to me and that was Kyle. These men were able to work with me on a solution and I upgraded my gear! I have to say these men were absolutely amazing with their customer service skills! Very kind and professional, this is definitely one reason to support this store! Thank you Kyle (manager) and Garret (front desk)

I always love Cabela's and I find the experience at all of their locations to be fairly consistent…read more this was no different and it's definitely cool to shop at Cabela's in AK. If you are a fan then there's not a lot I can say that will give you new information, but that's not a bad thing. We needed to grab a jacket for my wife because, even though it was the middle of summer, we have lived in Las Vegas for several years now and AK summer is about the smae as the dead of winter in our new hometown. We were able to find her a jacket in the bargain cave to wear for our week there and probably won't wear much ever again. this made us grateful for the bargain cave price. The employees were very friendly and helpful and the whole asthetic was awesome, as always.

Huh. What's not to like…read more There's a lot of one stop shop Save yourself a bunch of by making one stop right here Fairly knowledgeable adults instead of young kids who don't know what they're talking about It is a lot of proprietary stuff made in the orient If you tend to shop on Amazon, you might as well come here And actually feel and touch the stuff Even if you don't have something on your shopping list that you need It is a good idea come here and walk up and down every aisle To see what they have

I have to say....because of the poor customer service at Bass Pro Shop my halibut fishing charter…read moreis being cancelled for tomorrow. I received a call from the charter company that I was to go halibut fishing with on Friday in Ninilchik. The captain had to go to Bass Pro Shop in Anchorage to pick up a part or his motor but was certain we would still be good to go tomorrow. After picking up the part and returning to Ninilchik to replace the part it was discovered that the service tech had given the captain the wrong part. (7 hr round trip drive) The captain reached out to the parts dept and they said they had grabbed the wrong part off the shelf and had the right part. The captain then returned to Bass pro shop as they were going to leave the part in customer service for pick up. The captain arrived at Bass Pro Shop and the part was not left in customer service. (3 1/2 hr drive one way) Now the Charter for Friday had to be cancelled as he was going to have to pick the part up on Friday. This is very poor customer service. This is a VERY costly error. 10 1/2 hr trip.......no part, gas at $5 gallon loose a charter on top of it.......

Lots to choose from. Friendly and helpful staff. Beautiful clothes, easy to get to. Reasonable…read moreprices. Clean store

Pretty ouch have anything you need in all sporty name brands. Came in to pick up a pair of xtratuff…read moreboots and they had ample sizes and colors to choose from. Great store for all of your needs.

so i'm a 40+-year REI member, but in recent years have drifted toward Backcountry (better web…read moreservices) and local outfitters. REI Anchorage is in its third location since I started shopping here in the '80s. This one is way large. special shout out to the ski rental shop, and honorable mention to Marcus for taking the time to chat with us about what we needed, where the trails were good - etc. Rented two days for nice cc skiing at Kincaid, equipment was in great condition. ended up buying a pair of boots after great assistance with trying them on (though one does have to make oneself visible - the staffing is a little lean imo). all a way of saying, i am glad REI continues to be a great resource in my hometown. recommend you shop here.

I came in looking for a good backpack to take to Europe maybe 40 liters. Right as I walked through…read morethe door there was an AWFUL, STINKY smell. The smell was more in certain areas than others but it was so foul I had to get out of there. Otherwise they had an alright selection of backpacks just not exactly what I was looking for.

I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

I was given coins from my grandma and though I could take the time to research values online, it…read morewas a bit overwhelming. I am so appreciative of the owner going through my coins and showing me the very best to keep and giving me direction on what to look for in coins. He even provided me with sheathes to store the best ones in. When I'm ready to sell, I'll be going back.

Half of this shop is firearms the other half is coinage. I went there to turn in some of my…read morebrother's coins to help pay for his cremation. I learned a lot, they were very well informed on the coins I turned in and they even tested them for the silver and or gold content in front of me. If you need to get rid of some coins or buy some rare ones, this is a great place

Small, dark, cluttered, and claustrophobic, Gun Runners is stuffed full of a diverse and…read moreinteresting selection of used firearms. Looking for an offbeat gun they the box stores don't sell? Maybe check here. The staff seemed friendly enough with the obligatory conservative talk radio on in the background. Prices seem reasonable for Anchorage, which means higher than in the lower 48. Inventory seems to turn over quite a bit so stop in periodically to browse.

Of all the gun shops I visited in Anchorage, Gun Runners is the one most likely to get my business…read more 1. The owner, Roy, didnt' condescend to me because I'm a woman. 2. Since many of the guns they sell are used and on consignment, they have some of the best prices in town. Roy took the time to answer my questions, explain some things to me and didn't try to sell me girlie pink crap. I was also amazed at how many guns fit in this tiny, TINY store. There's so much stuff crammed in the store, you basically have to tell them what you're looking for or you'll never find it. They have a TON of rifles. I mean a TON. Like a lot of gun shops in town, they also accept trades, which is awesome And best of all, THEY HAVE AMMOI IN STOCK. I repeat, they have ammo in stock. Nobody in town has ammo these days, but Gun Runners does. Woooohooo! Finally, I like Gun Runners because it's LOCALLY owned and operated and very Alaskan-y.

I had some complicated needs for some specialty gear that I had left behind in my home state. B&J…read moreknew, understood and had every item I was looking for. Thankful for this store.

Me and my husband went today to get couple things for fishing and also to get my fishing license…read moreand the lady name Linda was so helpful and kind. She help get what I needed to get. This a great place to get stuff you need

A great American made high quality leather holster. Their customer service was also first class…read more Couldn't recommend enough

Let me start by saying the quality of the products is good but that's as far as it goes. Ordered a…read morerifle butt cuff and the suede under wrapping didn't fit right on the gun and it was too short. Gave them a 4 star review on their page due to fit of the product. It wasn't nasty or misleading review I simply stated that it was meant for thinner stocked rifles. Come to find out my review wasn't posted and upon a closer look I found out that they only post 5 star reviews on their page. That is a very sleazy way to do business. Now I have to have another piece of suede sewn onto the butt cuff so it tucks in and fits as it should. They get a one star from me for dishonesty!

5 out of 5! My husband and I stopped by here one morning just to look at inflatable kayaks for a…read morelazy lake float, but within 5 minutes of chatting with the owner, the whole thing changed from there! Michelle showed us an Instagram post from just 9 hours earlier and tipped us off about salmon fishing. She was incredibly knowledgeable and walked us through exactly what to do (I didn't totally follow but my husband did luckily). After already paying $$$$ for a guided fishing tour with no luck, we were honestly both excited and weren't sure if it's something we could do it on our own. But she was absolutely right!! We rented waders, fishing rods, and everything we needed right there, and followed her rod set up instruction and all the boys had an amazing time--ending up catching a large salmon (we could have caught more but we got to the river so late..) ! The rental process was easy and they had all the gear on hand. It was our first Alaskan trip and what could have been a pretty average trip turned into something unforgettable, thanks to Michelle and Dave. It ended up being an adrenaline-filled experience, and we'll definitely be coming back next year. Thank you Michelle and Dave!

We did a one way pickup from their Fairbanks location and dropped off in Anchorage. They were great…read morein explaining how to pick up and drop off the bear spray we rented. They also took the time to explain how to use the bear spray and gave us a general run down how to be safe in the wilderness.