My understanding is this place is going to close soon to be remodeled…read more Before it does, I want to note several things. First, I am AMAZED at how focused on cleaning this place is. Every time I'm there the lifeguards are super busy cleaning. They even have a soap machine on wheels that goes through the locker room and thoroughly cleans everything. Second, they have a very modern pay system where cash OR card is available to pay. Third, the staff is very friendly and readily available to answer questions. Furthermore, they switch lifeguards regularly and have several staff on the clock at a time. To me, this means they have a alert and able bodied staff ready to take care of any swimmer that goes awry. Finally, don't forget: 1. Your lock for the locker room 2. A towel 3. To take your shoes off at the door 4. Flip flops to wear around the pool deck and locker room 5. To shower before you leave the locker room. (The lifeguards will tell you to go back and shower if you forget)

My family loves this pool. You can rent it for about $100 dollars for birthday parties, and also…read morecan get lessons there. The staff is great with kids. Would recommend to anyone.

Not a good time at this pool if you have active, energetic kids around preschool or Kindergarten…read moreage! Every 2 minutes the manager or lifeguards were calling me out because my boys were splashing too hard, not entering the pool in the right area, of course running and a bunch of other trivial stuff! I was constantly being monitored and being made to feel I wasn't doing my job as a parent! AND you have to be in the pool with them and pay for yourself; you can't just stay up in the bleachers and watch your kids! You can't even go to the restroom alone for one minute without being confronted for leaving your kids unattended! In past times, it was the lifeguards job to keep the kids in line at the pools, but instead they are relying on the parents to keep up with the kids at all times! And the place is old and falling apart! Chugiak pool is FAR better and friendlier staff!

Wasilla pool staff are excellent, friendly and helpful.read more

My experience in alaska I can tell you that ymca is one of the best gym in anchorage after few…read moremounths it's totally chage my personal perspective. And now after few mounths I love this gym already but still the schedule in the gym Monday to Friday is sucks but. I love the gym

COVID review and membership staff!…read more Came here during my stay in Anchorage and Steven B welcomed me with a run down of the gym. The first thing I noticed was the cleanliness of the gym. The second was the thoroughness of COVID rules and regulations. You are given your own spray bottle and towel to wipe down your equipment prior and after use. The layout is open with cardio room separated. They have a sauna, steam room and everything in between. The front desk staff is always courteous and welcome you with a smile (which is needed when you have no motivation). The membership staff were accommodating and do not pressure you what so ever. They allow you to enjoy their gym and leave you alone which is a breath of fresh air! Steven B. Was very professional and knowledgeable not only with all of their locations but their trainers as well. If you want amazing service and kind, courteous staff come to AK CLUB! Thanks again Steven B.

Not sure why the low rating ?!?!? This place is awesome. Kids are stationed here in AK and took…read moreus there for a few hours to swim. All the amenities were clean and useful. The grandkids love the pool. If you can call it that. It's more of a water park. The staff was friendly and helpful. The gym part of it looked well equipped. They also took us to a trampoline park which is part of the program. I would highly recommend this place for families with children.

This review for The Alaska Club for specifically for the East location…read more My doctor recommended I take the PREP Program which gives you an in-depth guide on how to get started on your weight loss and how to use the machines. It cost about a $1 a day for 60 days, then you decide if you want to stay with the club or not. I started in December 2019 until mid February 2020. You are guided by an RN who monitors you and a specialist at the gym who works on making you a plan and shows you how to use the machines. The PREP program is located in sections throughout all the Alaska club gyms around the state of Alaska. The main PREP program is located at the East location where you will need to attend for the first month at least twice a week. The program is really good and very helpful! I can't express how much this works and how much help you get. I wish I could remember the names but the RN and the Gym specialist were wonderful and were eager to see you succeed. Now, one complain I hate was my that this was doctor recommended and I had been monitored by my doctor for sometime. My blood pressure tends to read high on EVERYONE's machines. it's actually not that high, it is high but not to a point where this issue I am about to complain about irritated me. The RN was concerned, I told her that is was her machine. she said that if I can't get my blood pressure down that she doesn't feel comfortable with me exercising. My issue is that, before you take peoples money, maybe screen first for concerns. I basically had to get my doctor to tell her to leave me alone and I basically decided not to finish the program the second month at the East location. I understood her concern, but when you only have 60 days and you don't feel comfortable with me exercising and I already paid but my doctor was the one who cleared me, I see an issue with that. My suggestion is that before you take the money, maybe run the screening then is there is any issues have them taken care of then you can take their money. Anyways, I've recommended a ton of people to this program and hopefully they have decided to join or try it. Now, my second part of the review has to go to the the people who sign you up. You can see my review about South club, and I fully stick to that review. I first got information from Brandon who gave me details on cost, I needed to join the South club because I live on the South side of town. No pressure, no issues, no sales tactic or pressure with "this deal ends today" shit. I finally decided I was going to join the Summit club, I signed up with Steven, again there was no pressure, no issues, no sales tactic or pressure with "this deal ends today" shit. He helped me decide and compare prices and it was easy! There was another young black man who helped out as well but I forgot his name so you might have to check with Steven. This gym is awesome and I would actually prefer to have a membership here at this club. Your sales team is wonderful, you PREP program is great and helpful! It really sucks that I have to drive to this gym to have had to speak with sales but I drove to this location because I knew I wasn't going to get bullshit or sales. This is a big plus! I know people complain a lot about The Alaska Club, but if you have issues, I would just run to this club and see if they can't help you. I actually say if you are located near this club to actually go here lol. Thanks for being helpful! Melody

Very disappointing experience with a staff at The Alaska Club East on October 15…read more Our group was playing on the designated pickleball side of the gym while people played basketball on the opposite side. Kezia, the Assistant Operations Manager, approached us and demanded that we take down our net because basketball was being played and there were too many people playing basketball, despite both groups using their respective sides of the gym. When we respectfully asked for clarification on the policy, she couldn't point to a specific rule prohibiting simultaneous use. Instead, she repeatedly insisted we comply because we're being told to do so, eventually mentioning that she was instructed by upper management. And at some point said, "if you don't take it down, I will". We're paying members who joined specifically for pickleball, having been told that open gym operates on a first-come, first-served basis. We have no issue following reasonable rules, but the lack of clear policies and the dismissive, confrontational treatment from someone in management are unacceptable. Very disappointing. Our issue isn't with following rules or sharing the gym. It's about being treated with basic courtesy and respect as paying members. It's especially frustrating that these issues arose after our membership cancellation window had passed. We genuinely enjoy the facilities, but the way we've been treated by Kezia has left us feeling unwelcome. We hope upper management takes these concerns seriously and ensures a more respectful, professional experience for all members.

I want to thank Chris and I really recommend his business to everyone…read more Chris was very responsive and very accommodating to our rental with quick delivery and pick up. We ended up drove to Mirror Lake one hour earlier than 1 PM our appointment time but Chris was accommodating and delivered I will 2 double kayaks around noon and pick them up one hour later. We had a great time there. We saw another customer who were waiting for their equipment to be pick up the same time. We highly recommend Chris for any of your equipment rentals With very reasonable prices and excellent customer service.

We just did not have the same experiences everybody else and I feel so bad. I wanted to paddle…read moreLake Eklutna and I contacted AK Paddlesports along with a few others. The price was right and the lady I talked to on the phone was really nice. We set up a time for our excursion. I was running a little bit late and let them know. They dropped off the kayaks at the drop off area. Which is about a quarter of a mile to the shoreline. These two 5'4" ladies had to attempt to drag the kayaks all the way down to the shoreline. The best part is the return., A family from Texas helped us get the kayaks to the pick up place. And the guy who met us to pick up the kayaks didn't offer to help, watched us the entire time and told our friends to load up the kayaks in the back of his truck. Customer service poor although everything else was awesome

Derek was an incredible guide on our night hike at Hatcher's Pass. The hike started at 8:00 pm and…read morewe went until around 11:30-12:00 pm. He had snacks, extra gear, hot water and made sure we were comfortable the whole way.

I rented snow shoes from True North for a last minute hike in early December. I was given this…read morereferral by our cabin owner, and I was blown away by the customer service. Not only did the owner deliver the snow shoes to my cabin, but he also threw in some complimentary bear spray because he could tell how nervous I was about encountering wildlife. When I wanted to add another pair of rentals for my husband the following day, he drove his van full of kids to meet me off the highway to deliver them with the threat of a big snow storm closing in fast. We were able to leave the rentals in our cabin upon checkout, and he picked them up for us. Incredible convenient. I can't recommend this company and the sweet owner enough!

We did the 10 day tour and it was amazing. We were so impressed with all of our excursions. We did…read morehorseback riding, Denali flight, Glacier hikes, whitewater rafting, ziplining and a helicopter ride to the top of a glacier with a dogsled ride. Jamie Smith was our guide for the week and he was awesome. He took such good care of us like we were family and even helped us get our son's some fishing in. He was so knowledgeable and really made the trip for us. We were all sad to leave him when it was time to say goodbye. We really had an adventure of a lifetime and would highly recommend Alaska Adventures Unlimited to our family and friends.

Rod was amazing! We did the Grand Discovery 10 day tour in June for our honeymoon and couldn't have…read moreasked for a better time. Not only did we have an amazing of adults, but Rod was a true gem. He is an Alaska HS sports legend, full of stories that you never get bored hearing. He taught us so much, was incredibly patient, funny, and 10/10. We have recommended AAU to many colleagues and friends and I hope we have a chance to make it back up there again.