My wife and I have used Walt's since 1973. As our family grew and we…read moreneeded new appliances or ones fixed, we always returned to them. They have always put honesty and integrity up front. I believe that's called "Customer service". They have fair prices and I trust them.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Sometimes you walk into a place that is so nice, you say to yourself, "this is the place". The…read moreJarrell Company is one of those place for me. I had been seeing this place for a long time and even visited some of the other stores in the same building, like Stacey's Furniture, Roma's Italian, and Pinch of Salt Bakery. Add another great business in this building, The Jarrell Company. They have a beautiful showroom that elegantly displaying their products and representing their manufacturers. Whether you are looking for lighting, bathtubs, sinks, ceiling fans, barbecue grills, pizza ovens, landscape lighting, or doing an entire bathroom or kitchen makeover, you owe it yourself to check these people out!

Being first time homeowners, the list of expenses are never ending, and can be very overwhelming…read more Mark s. was absolutely wonderful to work with. Our first time purchasing a fridge, he made it so easy and we saved so much! Without a doubt, he's giving you the best deal out there. The customer service was excellent. The Jarrell Company truly have an appliance for any budget. When our new LG French door, stainless counter depth refrigerator arrived, the gentlemen were extremely nice. Not a single ding or scratch on it, and runs very quietly. So happy with our experience and will recommend to all friends and family. We will definitely be back.

Always great service for sales & services. Competitive…read morepricing on tires & wiper blades. Have purchased 4 sets of tires over 8 year period. Keller Springs location next to Braum's.

I recently bought a refrigerator here. I could not have been more pleased. it was super reasonable…read morefridge that got delivered the same day that I bought it.This is a mom and Pop store. I really appreciate the way they treated me versus Lowes/Home Depot. I'm quite certain that if I would've bought a refrigerator from a big box store it would've been multiple days before they delivered it and who knows when they're coming. These guys called me 10 minutes before they came to notify me they were almost there. Excellent experience!

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Service: In store was fine. and yes, selection is massive…read more Bought an oven on a sunday in May. Was told it would be delivered that thursday. Never got the phone call the night before to give us delivery window. Contacted sales person and was told 'you're scheduled for June 1st" (not asking if this date was ok. It wasn't. Then were given June 8th as delivery date. No phone call night before, no contact june 8th as of 1pm. At 2 pm, email stating delivery would be june 9. then told 10:30-1:30 window. morning of the 9th, time change. Oven finally did arrive, the gentlemen that delivered and installed were professional and friendly. Installation was done in about 15 minutes.

God help you if you need to use the customer service window…read more Wednesday after Memorial Day. 11 windows and when I showed up... 1 person helping people. There are now 5 people, but 3 of them are all one window. The customers aren't acting unreasonable. But if I have to hear about the broken sofa one more time. Just regretting this entire experience. It's a $34.99 clock that needs to be exchanged. 60 minutes driving here and back.... Now approaching 30 minutes and still in line.

Super rude. Told them what size I needed twice, and they continued to try to get me to buy one…read morethat was too large Good Value --only if you want stuff that is floor models.

Not great prices . We found another place as it was way cheaper. Did not want to negotiateread more

As an engineer who loves to research purchases on my own, it's rare that I come across a store that…read moreI feel really adds value. In my first experience with factory builder stores, they did just that. Brett pointed me towards a vent hood for my range that I hadn't even considered. The product was superior to the other options I had been considering. Brett also connected me with excellent installers. I try to buy from people that help me out, but don't like to be ripped off either, so I checked prices elsewhere, including online. To my surprise, I found that FBS was selling it for $300 less than anywhere else! Upon ordering, the product arrived very quickly and I was promptly called to notify me of its arrival. When I picked it up a few days later, they all remembered me and quickly loaded it in my truck. Excellent price, service, and selection. FBS will be my go-to destination for kitchen appliances in the future! Note that they are open Saturday mornings too.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Wide variety of high-end kitchen appliances and gas BBQ grill setups…read more They were the only store in the metroplex that had a 30" 5 burner glass top island cooker! We needed it urgently our granite countertops were been cut and going to be installed in two days. We purchased it over the phone and they were ready to load it in my vehicle as soon as I arrived The box store said they could get one in a week - then after a week they said 60 - 90 days (who knows if it ever would have come in.

Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

Amen is great to work with. We bought 3 vanities/quartz tops. They have selection…read more I would recommend!

I brought a vanity w/countertop on 7/22/2025. It was bubble wrapped in plastic and covered up. Once…read morethe item was delivered; I found a crack in the countertop and the vanity with scratches on it. It may have been a returned item. I immediately called and texted the owner, but there has been no reply. I will file a complaint with the Atty General and the Better Business Bureau. I'm upset that the owner acts in bad faith.

Just bought a built-in Viking refrigerator from Marvin McNeil, and we couldn't be happier. Marvin…read moreshowed us all of the features of various models we were considering, explained differences and gave us bottom line advice that was very helpful. We will be back to pick up a new range soon! Go to Elite Appliance and ask for Marvin! He won't lead you astray.

Very helpful sales people, know their products and make the buying process painless Got a great…read moredeal on a Viking refrigerator and full service installation