I stopped in looking for shoes but my salesperson Jay was so great, when I didn't quite see what I was looking for, I left with a purse instead. Lol The service was really good and everyone was pleasant. The options were plenty. You can't ever really go wrong with Fendi tho. I love my new bag and the price wasn't too bad. I highly recommend. read more

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My husband and I went to the Fendi store in the Bellagio yesterday. It did not start out well. The man who worked there just looked at us standing at the velvet rope. He finally asked if we wanted to enter the store. My NY husband with his sense of humor said. 'No, we just want to stand here and watch'. The man looked confused, he had zero personality. We entered the store and he had no intention of helping us. Even though, I was carrying a fendi bag. Most sales ppl would think you were there to buy another one. I knew which one I wanted, but I wasn't giving thos guy a sale. (The situation gave me 'pretty woman' vibes) Sir, you know who you are. You are not an acceptable person to represent the amazing Fendi brand. (06/17/2025) If you want excellent service go to the Fendi store in the Cyrstal shops. The staff there is wonderful. read more

Fendi - My new fendi tote! She's a beaut!! - Women's Clothing Near Me - Las Vegas, Nevada

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This store is located inside of the Bellagio, and quite frustrating to find because it's a maze in there, but it's all good. So far, I've had the best customer service experience at Fendi on multiple occasions. I came in to the store to find out about what my options were to fix a defect on a bag that I had purchased in Milan. I was greeted and helped by Faviola, who seemed to have a lot of experience. I wasn't too hopeful and quite devastated for not having noticed this until I was back in the US. She took my bag in and was in communication to help make sure that I would be happy with my purchase. The frustrating part is that it took almost 3 months, and I was told that I can do an exchange since the defect was determined to be not salvageable. Faviola took her time to source my bag, and to find one in pristine condition. She sent me photos before hand and then had them ship it to the store. I went in to the store to pick it up, but got completely side swept by another bag, and was probably stuck there for almost 2 hours trying to figure out what to do. She brought out other colors and options for me and also had a wealth of knowledge on Fendi Bags. All of this help with so much patience and a smile on her face, with professionalism. The most incredible part is that she unfortunately wasn't going to be able to get any type of commission from this transaction due to it being an exchange, yet, she was kind and patient every step of the way. I didn't know this prior, but It turns out that Fendi is quite well known by a lot of influencers as having the best customer service experience, and that stands true with every encounter I've had both overseas as well as at this location. Also, I've seen the SA's being very nice to one another and actually helping each other out instead of giving off that toxic/competitive vibe. It wasn't until I was checking out of this store, that I recognized the first Fendi SA I had ever encountered who gave me a positive first impression of the brand, I have had some amazing experiences and am so lucky and thankful I got to have Faviola as the SA who helped me. Thank you!!!! read more

Came into the store looking for this exact ring and glad I found it. The store itself was really clean and well kept. It took a while for the sales lady to help me since she was with some lady who was taking a ridiculous amount of time picking things out. Once the lady left the security guard closed and locked the doors which made me feel safe because apparently people on the strip are wild... who would have thought haha. Overall it was a good experience and I love my ring!! read more

Fendi - One for me and one for my mom for watching my lil man - Women's Clothing Near Me - Las Vegas, Nevada

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Fantastic experience! Greeted and helped as soon as we entered the door. The store itself was well stocked, clean and very aesthetically pretty. We ended up buying a pair of men's sneakers and a baguette. Such high quality Yandi is an amazing SA. Recommend this location on the strip. read more

The amazing employee working over thanksgiving weekend (his name was Jason in my memory but im not sure sadly but he was the only sales employee) is a total gem! So friendly and kind, super helpful and not pushy at all. His sweetness made me want to buy something but store didn't carry my ring size. You were so sweet thanks so much wish you the best in your career read more

My wife and I was on vacation in Vegas and we stopped in to look around. We were greeted at the door by one man and welcomed again by the salesman. He was super polite and ready with the box of tissues! Lol. My wife saw a bracelet she liked and tried it on. I told him that she'd take it and then the tears came. We all had a laugh and he proceeded to get the paperwork together. He took us too a nice waiting area and we waited with the box of tissues, lol. Great experience and We'll be visiting again when in Las Vegas. Awesome customer service! read more

Fendi - Women's Clothing Near Me - Las Vegas, Nevada

Customer service: 5 stars: came in 11.30.2020 or 11.29.2020 afternoon, was greeted by a friendly Asian gentleman and paired with a professional and lovely lady consultant. Price point: 3 stars: lol yes... im doing it because I came in to specifically buy one of the purses in the picture, a little over $2k was the price tag on it, cool no problem its FENDI :-) I liked the purse because of the window display. Come to find out the strap on the purse didnt come with the purse and was an additional $900. NO MA'AM! I'm not paying $900 for a jacquard strap. So that beauty stayed in the store regretfully. Cleanliness: 5 stars: its a luxury store in Vegas, you know its going to be high fahlooting lol Overall: fendi will see me again whenever I'm in a town they are in. Great job guys! Still giving you 5 stars even though I'm bitter about that strap stunt you pulled ;-) read more

Fendi - Women's Clothing Near Me - Las Vegas, Nevada

One of my dreams is to someday own a Fendi bag. Every time I'm in Vegas I stop here to admire all the gorgeousness, even though I don't think that will be happening anytime soon! When I visited the shop earlier this summer one of my friends was actually looking for a wallet, so it wasn't strictly window shopping. Yalu assisted us, and was the most charming, helpful, cutest shopgirl ever. She cheerfully brought out so many pieces to compare, and spent a long time with us, without being pushy. She put together some adorable combinations, and was all around a pleasure to work with. I would highly recommend her if you are ever shopping this location. read more

I don't pretend that I can afford $1200 shoes. (or even the $100+ infant sized Fendi shoes... what the heck - they're going to outgrow that anyway!!!) I was pretty much scared to even look at any of the things you could actually purchase in the store. The draw here is the amazingly large interpretation of the Trevi fountain located in the store. It's gigantic and wonderfully Vegas. Out front, there's an innovative video peephole display of various spliced scenes of Rome. Plus - they have a great replica of the Mouth of Truth - exactly like the scene in "Roman Holiday" with Audrey Hepburn and Gregory Peck. Luckily the salesman didn't mind us gawking at all of these cool things in his store. He even gave a little inside scoop of the Rome influenced decor and he helped us take some photos in front of the fountain. read more

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My wife Susan and I purchased a hand bag 1.14.19 it WAS to be shipped and received on Friday 01.18.19 at our home address,on Friday we called the Fendi @ crystals location the bag was not shipped after that they did ship it over night,When we received the bag it was in very poor condition both in workmanship and damage, We called and had it returned it and received a full refund . Ingrid the manager was very nice and helpful. read more

Fendi - Poor quality for $3980.00 - Women's Clothing Near Me - Las Vegas, Nevada

I've been eyeing a chef bag in here for the past year. I've walked in and attempted to purchase said bag for the past year. What has thwarted and stalled my attempts? Oh, I don't know... Maybe it's the lack of customer service. Do I need to beg for help? Do I need to walk in here with all high-end designers for you to think that I can actually afford a bag here? Are you CEO of Fendi and are so knowledgeable and equipped to throw stones my way? No, you, are a sales associate. So how about you get over here, take my money, and hand me my bag. Thank God Gucci is just next door, with smiles and laughs, so that I can get my purse-fixes every visit here. Such a shame Fendi. Such a shame. Oh, and this isn't just one or two visits. This has been EVERY visit for the past three-five weeks since last winter. The ONLY time I've been approached in here, is when I walked back in here after buying another Gucci bag to make sure that I truly didn't want to give such rude people my hard-earned money. I sure as day don't work my gluts off to have people make me feel like I don't deserve it. Pish-posh & lingonberries on that morning hash. read more

Service was great here and the man who helped us was super nice, he was great in convo and nice to look at :) My shoes that we purchased are nice and very original. They aren't too much or too flashy. Ended up picking a cologne up too read more

I have owned and sold quite a few Fendi Handbags over the years, but this is the first time I had a chance to actually visit a Fendi Store and it was an absolute DREAM! Unknowingly my Husband and I came in a few minutes before closing time but were immediately helped and greeted by the Manager and had the best customer service experience of our lives! He showed us around the store and let me try on one of their leather jackets which was obviously way too expensive for me, but it fit like a glove and I will never forget it. It was perfect! We got to talking to him while looking around the store and found that we are all from the same area of Northern California! Small world. I ended up seeing a bag there that I loved, but couldn't bring myself to pay full price for it. Even though we didn't end up buying anything and it was right at closing time, he treated us all the same and I had an experience that I will never forget. This was in the Summer of 2010 and I still think about it all the time. Fendi was my first favorite handbag designer and still is. I love their Zucca print fabric bags, they are timeless and go with everything! read more

looking for a italian bag that is not so common from lv and gucci, casual but elegant look..helped by a best friend and convinced to get the bag we eyed from the showcase was under pressure to get something before we ran out of time. The lady who helped us is a young beautiful and sweet vietnamese. Because of her patience and being nice to my daughter while we were deciding, captured me to definitely buy the bag...!!so there it is even if i know i am so fickled minded and always have a hard time deciding from too many choices. however fendi's collections in bags are very highly sophisticated and so limited and the policy is good for me to decide not to return and only exchange within 10 days!!!( forced me to really be satisfied with what i got, hoping this can apply with my mate selection too...hahaha the next day, my natural disatisfaction kicked in since we still have a day and new set of friends accomodated my schedule, i was back in the store to really decide what i like. The sales lady is again very accomodating and had signs of attitude even in the midst of this .Helped by another best friend for a final choice took us another 2 hours to decide..and the policy is either even exchange or upgrade so got another item and add more$$$ because they cant refund money. Hoping that what i selected with their helped could make me saisfied... still after a few minutes out in the door was thinking of upgrading again...the lady was very sweet again and no signs of stress but no can do, the style i like had to be called in for that night and I needed to come back the next day...unfortunately , I have a flight next early morning!!!! read more

welp i had walked into the fendi shop with a handful of questions regarding about karlito and the peekaboo bag for the mens spring fashion 2015. i finally got to see karlito in real person and it was a dream come true how fluffy and high quality it looks and it inside a case with name tag and signature. also i asked about the fendi backpack with the monster on with fur and the sale men answered my questions and gave me all the details. and was very patient with me. i wlll be back to get the karlito when my next pay check but this fendi store is amazing with the settings inside. read more

This Fendi is so much more fun to be in than the one in the Forum Shops. When I went in today, there was lots of construction and lo-and-behold it was for a installation that will go up Thursday May 12th. It's a collaboration of an architect and and artist (forgive me, I forgot the names) and it's happening from 2-8PM tomorrow. It will feature the craftmanship of Fendi- which would be a pleasure to see. Fendi is always a great store for shopping the essentials (so, handbags :D). The sales people were super chill here, and explained what all the chaos inside was about. The re-interpretation of the Trevi was cool, but not as awesome as the original! read more

A++ service at Fendi. Respectable and friendly salesperson. Will definitely come back

As a huge fan of Fendi, I was excited when I was in Vegas last week to check out their new boutique at City Center. Their shoes! And handbags! I die! And I walked into the store fully anticipating on spending lots money on Peekaboo + some shoes. But while the store itself is beautiful and exudes warmth, the sales associate working did not. She was an older woman in her 50's with blonde hair, and not only was I not greeted (my husband and I were the only two people in the store and I walked past her several times) but she then proceeded to stand in the middle of the store and openly follow and stare at me as I walked from room to room. As if, what...I was going to steal something? Apparently women in lace skirts carrying Chloe handbags and wearing Louboutin shoes (as I was wearing while in the store) are the usual suspects for thievery in Vegas. Ha! Who knew! Being a woman in her 30's that works hard for her money and likes to spend it even harder (and is married to a business owner who also works hard for his money!), I was beyond mortified by the whole experience. After looking around in the store for about 10 minutes which Hawk Eyes silently watching our every move, I left empty-handed sans Peekaboo and shoes. It was also my husband's first trip EVER into the store; he requested that we never go back. I have to agree with him--never again, and the entire experience has completely now turned me off from the brand. I am not a demanding shopper or customer by any means; I used to work retail when I was younger so I completely understand the gig! I get that luxury often equals snooty. I'm just asking for a simple "hello" and a smile, which isn't asking for much considering I was prepared to spend thousands that day in the boutique, and which I also received later on from the very friendly & fabulous sales associates at the Miu Miu boutique. If they can do it there what's up with you, Fendi? So guess who ended up getting all my money? Buh-bye Fendi. It's not me, it's you. read more