Long story. Had lots of hail in the spring. Martin along with other contractors in area doing free…read moreinspections. Martin and one other contractor say roof needs replacing. Martin offers to be here to walk through insurance adjuster inspection. Insurance shows up -- no Martin. Martin calls says totally our fault, sorry. Ok, I let it go. Insurance says roof is in great shape. I call insurance insurance says have your contractor contact us. I call Martin. Martin says we need letter you'll get from insurance. I send letter. Martin says we'll contact insurance via email and copy you. I never see this email. I call. They never return call. I text. They never return text. Kinda made me wonder about not being here when insurance did inspection. Maybe letting it go was not the right choice. I've been ghosted. I'd be very wary of dealing with these people.

Emma Conn with Martin Exteriors was amazing. She took the time to explain the process for new…read morevertical final siding. The materials are quality; we love the color; and the prices are competitive. The crew was professional and did a great job cleaning up after the job was complete. Very pleased and highly recommend. 5 stars!

Had some siding cone loose and start blowing around in the wind. Spoke to other contractors and…read morethey quoted me somewhere around $700. Thankfully, Preston was able to come by the soonest, and had the siding reattached on minutes for a fraction of the cost. Not to mention he was a pure delight the entire time. So friendly. Completely professional. His number is now saved in my phone.

Had severe hail damage that required roof and siding. They were very professional and the house…read morelooks awesome when they finished

We were very pleased with Derrick and his crew at Pulse Exterior's collaborative process for fixing…read moreup our 1950s crumbling asphalt shingle garage. Derrick listened to what we were trying to do, made suggestions and offered the reasoning for the suggestions. He was exceedingly enthusiastic about the whole project. He offered ideas for materials which allowed for customization and he didn't oversell us on any aspect of the project. His crew followed through and he made sure everything was finished to a high standard.

My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but…read morethis year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse.

Geezalou. OK, they came out and fixed siding after I gave them a bad review. I updated my review…read more More siding has since fallen off. And my cousin's house, for whom they did $60,000 work for siding and roof, has had siding fall off as well. They did a nice job on my windows though.

Had several windows replaced with the intentions of replacing a sliding window with a double hung…read morein my upstairs bedroom so I could put a window airconditioner in. I was not informed the double hungs would only open 11 1/2 inches. I bought a portable onem but the window kit does not work in the window either. I have called a few time to see if it's possible to replace one window that would open to fit a window air conditioner, but never received a call back from this company.

Mike was exceptional, he was honest, fair, & forthright, his team was that way as well…read more It was refreshing to talk with contractor that isn't trying to rip you off. If you are in the need for exterior work done on your home or business, don't hesitate to call Mike. After everything was completed our yard was spotless! Excellent job

Mike is a phenomenal salesman and business owner. He quotes fast, yet will take time to thoroughly…read moreexplain his products and services. I had 12 windows replaced at my house. His work and products are higher quality than the other 3 quotes I received, and his price was higher, but I went with Mike because of his great reviews and his custom windows. I've found paying for quality typically saves money in the long run. He's been in business for close to 30 years, guarantees his work, backs it with warranties, and cares about his customers and his reviews.

You don't need to bother calling anyone else, just call Randy. We wasted a year dealing with a…read moredifferent contractor, wish we would have called Randy first. He communicates regularly to keep you in the loop, knows how to work with insurance companies and the quality of work is FIVE STAR.

Customer Service has gone WAY downhill over the past several months beginning in late 2019…read more Receptionist is the rudest person ever and the owner Randy's demeanor has changed dramatically. I don't know how they stay in business with this receptionist. She chases work away, as evidenced by other reviews here. Sorry to say that I WOULD NOT recommend them any longer. Don't give your money to people who act as if they are doing you a favor by taking it!

Boss team was so helpful, Brandon, Eddie and Jon were able to replace our windows in the peaks of…read moreour home and side with vinyl shake siding giving our home such charm. We were so pleased with the quality work and professionalism they provided we will definitely recommend them and will consider them for any future projects.

Jonathan D. repaired my daughter's wind damage, he was very polite and explained damage and repair…read more Would definitely recommend.

I don't know about you, but if I have to pay just shy of $14,000 in mid May of 2025 to tear off…read moreand replace my roof, I want the best qualified roofer who knows he has to reattach the gutters during a roof tear off. I also want my roof to be inspected by the city as required by state law upon completion of the job, and I expect to get the inspection certificate that the job passed. In addition, I expect the business to be respectful when concerns are raised by the homeowner, like the corner where new roofing does not meet up with the dormer, or metal debris in gutters. This business, instead, informed me DURING A PHONE CALL WITH HIS ENTIRE TEAM PRESENT ON THE CALL they have installed roofs in Rockford for 15 F...ing years and NOT ONCE had a roof inspection. I advised him that actually this was my THIRD ROOF IN 30 years on this house ,and each time a city inspector showed up and left the inspection at my front door or handed it me if I was home. When I called the city about their claim, the city told me only the roofer could call for an inspection. Within 30 minutes later after I had just come in from hand watering newly planted shrubs beside my driveway for 2 hours,I found a roofing inspection taped to my garage door...not to my house, where the roof job was ACTUALLY done. Finally, after I involved my city council member, the owner sent someone out and discovered that the debris in my gutter was actually the fittings that were never reattached to my gutters. Apparently the CITY INSPECTOR MISSED THAT. So I had unattached gutters! How do you not reattached gutters? And how is it that a true city inspector who inspected your new roof on your HOUSE leave an inspection for house roof on your garage? You decide, does this company sound like it deserves your business? Not this homeowner.

We contacted Bufalo to get a quote for putting a roof over our deck. They have done work several…read moretimes in the past on our home with zero issues. Chip came out to our home and looked at everything,took photographs and said that he would be contacting us in about 3 days to schedule a sit down to go over the quote and all we heard were crickets. Called 2 weeks after his visit and was told by their answering service that he would get back to me. Three days later from calling, I receive an email from Chip apologizing and asking me to be patient as they are still working on our quote. Another full week goes by and March is now at the halfway point. My partner calls Chip directly at the number on his business card. Chip claims to my partner that he has called and emailed my contact information numerous times and received zero response from me and that what we have asked for is an "unusual request" and that they cannot give us a quote or do the work until Fall of 2023!!! Bufalo wasted our time and they lied. I refuse to do business with people who lie to my partner about anything concerning me. The only reason they got one star is because its the only way that I could post.

Using Yelp, I found JL Contractor Services. Jack promptly messaged back and scheduled an…read moreappointment to review our roof for the two areas that had leaks - in the the living room, and the sun porch. He got up on the roof to do the initial visual inspection, and determined what would be needed. He was very thorough in his explanation and what the estimated cost would be. Once we decided to move forward with JL Contractor Services he sent the agreement, and was able to schedule his crew for a week later - during winter! He was able to look ahead and find a day where the weather allowed for the work to be done. His workers were there on time, courteous and did a very thorough job on both the front and the back - the work was completed in a day as stated. I will plan to use JL Contractor Services again, when the need arises.

We were in desperate circumstances: a large piece of metal fascia had been torn by wind from the…read moresiding on our house. It was banging against our house over and over like a deafening drum. In 30° weather, the very next day, Jack got his crew out to fix it, and the siding looks like it's brand-new. Years ago he repaired our roof, after taking photos so we could see exactly what needed to be fixed. They offer high-quality work at very competitive prices.