Absolute worst. I drove through work the past couple days with clear roads and these drivers can't drive with snow on the side a bunch of liberal lazy asses read more

Literally, the driver has been in my area since 9 AM and it is now 7:05 and it says that they tried to deliver my package at 6:45, but it was a controlled access which it is not. It's a duplex with a fence around it. You just have to lift up the handle and push the gate open and they also claimed that my dogs were in the yard when my dogs have been inside all day and I've had my front door open all day and not a single person has come by my house to deliver my package and it has my shoes for work and I have to be to work at 9 PM. And all they can tell me it'll be delivered again tomorrow how's it gonna be delivered again when they never attempted to deliver in the first place! read more

FedEx Ship Center - The "controlled access" smh - Shipping Centers Near Me - Nashville, Tennessee

Contrary to to the lower rated reviews of this location, I have had nothing but a positive experience here. They are straightforward and very helpful here. Unlike the Athens Way location (see my other fedex review), this location has always accommodated my needs like all the other locations I have visited in the USA. If I need a label, they are happy to provide me one. This location should be the model location for all the other shipping centers in Nashville. No complaints here. I usually stay at the Loews Vanderbilt and am totally fine with making the drive to this part of town to make sure my packages are shipped with no BS from the employees. read more

I have had more problems out of this business than I have had assistance. They have lost my packages, refused to ship them because of I information thst was clearly put on there but missed. It is a nightmare to my life, and I would rather never use them, but am forced to by the company I work for. Ship your stuff USPS. I have more faitH in them these days than this conglomerate. read more

One of the worst experiences I have had in using Fedex for over6 years. Barbara M is aggressive and has no understanding of customer experience. FedEx loses 2 boxes send 2-day air and they blame us for crushed and destroyed contents. read more

Contracted with FedEx for Priority Overnight delivery. Paid overnight rate. There was a delivery delay. Shipper advised that the letter missed the truck. FedEx suspended their Money-Back Guarantee adjustment due to the Terms and Conditions due to the Coronavirus. Small amount of money involved but summarily cancelling the credit due to their non-performance is not acceptable. Terrible customer service. read more

They have no regard for people's time. Their drivers are lazy to the point of not actually delivering packages...and when they do, it's a package for someone on a completely different street. FEDEX SUCKS. Also, their customer service is trash unless of course you're into getting the automated run-around and never getting any answers. read more

I never expected this! I received a package that was not for me. It was sent to the wrong address. I tried to call 1-800 goFedEx. I was then sent to the automated response, I tried desperately to get a representative to no avail I did this for about 25 minutes. It kept asking for a tracking number but the package had seven different numbers. The numbers I entered were obviously not the tracking number, by the time I tried the other number, the Automated AI replied please try your call another time. It would not allow me to get to a representative!! I had to call one of their stores to have them try to put me through to someone live and then the connection was horrible, I had to keep asking her to repeat herself. This is absolutely pathetic for such a large business. By now my blood pressure is very high. Whatever engineering group designed your automated AI needs to go back to the drawing board. read more

Will never go there again pulled up front it was about 7:30 on 5/12/17 when I walked in the door I ask the guy how he was doing and the first thing out of his mouth was did you just pull in my handicap parking spot ,not appreciate I was there to pu medication that was not left at my home and had my wife with me that is very disabled this employee need to understand that he was out of line and in the wrong and be aware of what is going on before speaking out read more

Definitely the most useless FedEx branch I've ever worked with. If you ship and it comes FedEx, assume these guys won't get you your package in a reasonable window. read more

This is the best FedEx location in Nashville. Audrey and Janice are super fast and efficient. But please don't go here because they have enough business already! Go to a FedEx Office location and leave this one for people in a hurry! read more

I needed to drop off a large very awkward package that I had already bought the Fedex shipping label for online. Seeing this location was the most handy for me while going home from work, I pulled in and parked in the handicap space----I have severe knee arthritis and was having an extremely painful day trying to walk (yes, I have a placard). Only to see that the entry door was up about 6-7 stairs, or I could take the zigzag ramp---which was my plan. I was wrangling the large box out of my car's back seat, got it up on my shoulder, when I hear a lady start yelling "wait, Ma'am, hold on, wait". I couldn't even see her at this point. Turned around and there is the Fedex lady coming out, telling me she will come get the pkg for me! She took it in, while I walked slowly up the steps. When I walked in the door, she had my receipt already for me. I was literally only inside about 1 minute. Don't know her name, but she had red hair and wore glasses. Whoever you are---YOU SAVED MY DAY! THANK YOU SO VERY MUCH! This was the best customer service I've experienced in a very long time. Fedex Lady, you rock! read more