One of the best delivery services I have used. Being a Realtor we use couriers all the time. Zac with Dependable Delivery really went above and beyond to be sure we were taken care of on our visit to Nashville with much needed medical supplies. Appreciated their professionalism and follow through! read more

This company, BY FAR, exceeded my expectations. My first two (of many!) experiences were yesterday and today. Yesterday I had an order ready for curbside pickup, but couldn't go. I did an online search for courier services and decided to call. I spoke with Zach (sp?). He was super friendly and assured me that they could get the order delivered to me. Flawless delivery! Today, of all things, they picked up my puppy from Miss Kitty's daycare and delivered him home. When I checked Waze, it looked like it would take me double the normal time to get there and back home due to traffic. I've been working from home and still had lots to check off my list before shutting the computer down. I called and got Zach again. He assured me that they could get my sweet Oliver home safely. I was able to continue and finish work. Yay! This is a photo the driver sent me when he picked up my little babe. I totally, 100%, recommend this company. read more

Dependable Delivery - Couriers & Delivery Services Near Me - Hermitage, Tennessee

The owner of this establishment is THE RUDEST PERSON TO WALK THIS EARTH. Cussed me out and yelled at me for parking in front of his building- completely uncalled for. The approach was rude and unprofessional and sexist. There is a nice way to handle asking someone to move in front of your building. We went on a weekend where the sign on his business says only opened Monday-Friday! read more

I typically do not write reviews. This was the first time I used a courier service so I was unsure of how the experience would go. The representative who took my information was upbeat and professional. The driver arrived promptly and was courteous. My delivery arrived timely and I received email notification that the items were delivered. I will definitely use this company again. Thanks! read more

Great and reliable service! We called Dependable Delivery this morning in a pinch because we needed to get packages delivered to our customer and FedEx was closed because of snow and ice. Dependable Delivery pulled through and quickly picked up the packages from FedEx and delivered them to our customer. Highly recommend them!! read more

I had a Bowflex treadmill setup for delivery on March 3rd between 8-12 noon. They couldn't make their time slot but didn't call me until 1145 am to notify. After calling Ramon ( New Jersey dispatcher ) back he rescheduled my time slot for 12-4 PM. Guess what no delivery OR courtesy call until 745 PM from the driver telling me he was 45 minutes away! I also had the installation setup & paid which would've had 2 strangers in my house until 930-10 pm at night with wife and child. No way !!! Finally Ramon called apologizing (again) saying that Saturday I would be prioritized since the foul up on March 3rd! Guess what happened on March 6th .. no delivery nor call explaining! Finally after HOURS of being on hold I spoke with a Zachary (manager?) and he said he could guarantee me Monday. His point of contact was guess who .. a dispatcher named Ramon?? I told Zachary that at this point I don't trust this company in my house or assembling my treadmill. So this company might be great for others but I wouldn't recommend service like this for anyone. Sad I could NOT enjoy my Bowflex Treadmill that cost $2700 overall because of this unacceptable & unprofessional company! Pure pathetic!!! read more

One of the best local companies you're going to find to handle your important packages to be delivered on time the same day at a great rate. read more

Dependable Delivery - Couriers & Delivery Services Near Me - Hermitage, Tennessee

I live in Minneapolis, but my minor emergency was in Nashville. A set of documents I'd shipped went missing. I contacted FedEx Kinko's and had them re-printed. While that was in process, I went to Yelp to search for a courier/delivery service that I could hire to pick up these documents and deliver them. (I rely on Yelp for quality reviews and it's never let me down.) I liked what I read about Dependable Delivery so I made a call. After hanging up with them I felt confident that all was in good hands. Sure enough, within about a half hour I received an email confirming the package had been delivered...AND for a very reasonable cost. read more

Worst experience ever. Burned a whole day waiting for them to deliver a couch from Wayfair.com. No delivery, no call to tell me they weren't coming. Multiple calls placed to them resulted in being bounced from department to department. Evidently they "lost" a full sized couch in one afternoon! No one took ownership of the issue and though everyone I spoke with promised to call me back no one did. I will always check with online retailers to ensure the retailer I'm buying from DOES NOT use them!!! I only left one star rating because it won't let me leave a negative star rating. read more

We needed some documents delivered in Nashville, TN for an emergency situation. Based upon Yelp reviews we picked this service and we are very glad we did. Despite the last minute nature of the emergency - this company came through for us in a big way! They received, processed and delivered the documents in less than one hour and emailed us a proof of delivery within 45 minutes of receiving our information. Keeping their information for the future as we may need them again. Great company - thank you! read more

I work for a large cable network and we needed three packages picked up from one place and delivered to three separate locations during CMAFest traffic and craziness. I googled couriers and they came up and I watched the video and read all the reviews. I called and talked with David. He was quick and thorough while entering our order. This was Tuesday before the need on Saturday. He even had one of the drop off people already in his database so that made me feel good. I gave him my personal cell so they could call if they needed to. Our packages weren't ready when they arrived a little early and Jason the driver called me. We talked and he had to wait about ten minutes and then was off. I asked him to call me when he was done and he did. This was such a relief. I highly recommend them. Great job reasonable prices. Very friendly and eager to please. True Southern Work Ethic. read more

Kudos to Zack!! He was very professional and provided great customer service. Will definitely use this company again!

Do not use for food delivery ever. Do not provide heat and cool insulation methods, but also not require food companies to provide. Late, rude, unprofessional, inappropriate. Have not used this service for other products. read more

Our company in Chicago sent a package to a client's previous home address and we were able to track it down to redeliver it to the correct location. We called Dependable to receive fast and reasonably priced local courier services for a busy Friday afternoon. They were, as their name implies, very dependable. Long story - The package we sent them after was not in the place we were told it would be so they contacted me with the driver at the pick-up location looking for our package. We determined that the package wasn't available so they charged me for the wild goose chase (one way trip - our fault, not theirs) and they sent the driver on his/her way until we could locate the package. Dave, James, & Kevin (I think there was a Kevin) were super helpful over the next few days and when we finally tracked down the package in Hermitage, TN they were right on it. The driver arrived soon after our call to resume the local pick-up & delivery and took a photo to verify that this was the correct package. Dave sent the photo to me via email for verification - success! Dependable Delivery got the package across the city (Lewisburg) in the nick of time and we're very grateful for their patience and professionalism. Great job! We'll be using them for future work in the Nashville area when we need it. Craig S. Chicago, IL read more