Its not often in one's life that you end up writing a review for a waste disposal service but when you find a great company like Evergreen Waste, why not? Sure, it's not a "glamorous" business but it is a necessity and even waste disposal places need to be reviewed so here's mine. There are a few choices in the Nolensville, TN area but for me Evergreen Waste is the best. We've used their services for close to a year now and have been very happy with their service. Their customer service is OUTSTANDING. When you contact them you'll talk to the owners of the business either Bayson or Shane. I would give Evergreen Waste the highest recommendation to any home owners in the Nolensville, TN area. If you are outside that area, give them a call and see if they service your area. Evergreen Waste is a winner at what they do on a consistent basis, which today is hard to find, no matter what type of business it is. NOTE: This is a U.S. Veteran owned business. Give our heroes the support to succeed as they protected our freedom and rights to live in the greatest Country in the world. read more

I have been using this company for about 12 months now. I've never had any issues until recently. Forbthe past 2 months I have had my garbage frequented missed. Its beyond frustrating. When contacting this company before I would communicate directly with the owner. Now I am directed to a customer service where help is limited. Ibdo not recommend this company and I am going toncancel their services. read more

Evergreen was great until UDP came along. Now it's an absolute joke. 3 weeks in a row they either didn't come at all or are 3 days late. They answer the phone "I'm so sorry we will send someone out" then nothing, call the next day, rinse and repeat. Use anyone else. read more

Evergreen has fantastic service! The drivers are professional, courteous and always go above and beyond. 100% recommend. Best trash company around! read more

Evergreen is very professional and takes pride in the work they provide for others! Always presents a big smile and keeps everyone informed of their service hours during the winter storms! read more

I have had a wonderful experience with Evergreen Waste. They have been extremely nice and accommodating. This is a great business that truly values their customers read more

I never thought in a million years that I would be leaving a review for a waste management company, but here we are. From the very beginning when I requested information about starting service, the communication was not only extremely friendly, but also very prompt. I don't think I ever waited more than 15 minutes for an email response, which was just astonishing to me. I have used many other waste management companies in the past, and none of them have felt this personable or like they really care about their customers. They really do have something special here! I was able to get my service started right away, and it has always been consistent. I was so impressed watching the guys unload our bins. They made sure to not leave any mess behind. I noticed a few things fell on the ground and they immediately picked them up and threw them in the truck. I used Waste Management (WM) before switching to evergreen, and they always left a mess behind and sometimes even left our trash bins laying on the ground. But most impressively, I was out of town when it was time to put the bins down to the curb so unfortunately, I missed the pick up this morning. I sent an email and made a quick call and was shocked by the response. They sent someone right back out to pick up my bins. First of all, if this happened with WM I would've never even received a callback, and I probably would've waited on hold for at least 20 to 30 minutes, based on my previous experience with them. And they definitely would've not come back out that same day. Secondly, I just want to say how grateful that I am to have found a company that actually cares about their customers. And on top of all that, the value is even better than what I was paying before with WM. I am truly impressed with this company. You can really tell that they all take pride in what they do and that's hard to find these days. I would definitely recommend them to anyone who is looking for a new waste management service! I would give them 10 out of 5 stars if I could. read more

Always communicative and friendly. Picked up with no issues. Would highly recommend if you need a trash service in Mt Juliet!!

You will not find a better trash service! Customer service is their number one priority. Beyond kind, and will go out of their way to make sure you receive the best trash service in TN. You will not "waste" your time with this company! (Pun intended) read more

It's Tuesday again and as I heard the garbage truck pulling away I panicked because I had forgotten... again! I ran out and rolled the can to the curb.. and as I did, the driver of the truck turned around and came back for it. This isn't the first time this has happened and as I told him, I really appreciated it, because finding someone who cares about doing a good job or going above and beyond is really rare. In a time where so many people seem to do the bare minimum, it's encouraging to see that there are companies like Evergreen who build high standards and live up to them. read more