Blanca was extremely helpful packaging my plaque for me. She went above and beyond cutting a custom…read moresized box to make a snag fit and packaged with care. She was respectful to everyone in the store and made sure everyone was served in a timely manner.

First of all, as a service member, on an island, I just want to point out that it's really hard to…read moreget off the base in the first place. I had to drive my car halfway off the base and then walk the rest of the way because it would've been an hour to get to town. Second of all, I want to point out that one of my officers, who is an extremely competent woman, was looked down on when she asked a question at this very location. I almost wrote a review for her alone, and then forgot about it. Then I happen to be opening up Escrow for a home and when I looked up places in Coronado that do money wiring, transfers, Postal Annex came up as one of the results. I quickly asked the woman with dark hair and glasses if they do wiring, and she rolled her eyes and said no. I laughed bashfully and said that was kind of rude. But inside, I wanted to yell at her so badly. In fact, I almost took a picture of her, but I don't want to ruin her full reputation. She may not have known about my hour trek just to get there and the four places that also didn't have money wiring where other people were polite about it, but she doesn't have to know that to have common decency. It is not right for any one in Customer Service to treat service members or anyone like they are stupid for asking a question. I really hope that whoever is in charge of these representatives can please sit down with these employees and tell them how to do Customer Service. I have worked in Customer Service since I was 16 and I would never treat anyone the way. The behavior was incredibly entitled for no reason and they ruin a lot of days for intelligent people new to the area, completely shutting down the art of curiosity and exploration. I would never attend this Postal Annex if my life depended on it anymore.

Super friendly staff who are always willing to help. Ezra is amazing…read more Always great service and incredibly fast every time!

This is THE BEST store ever!!!! Ezra is incredible and so detail oriented. The rest of the staff…read morecan be quiet but are kind and incredibly proficient. They manage many complaints for things out of their control with patience and excellent professionalism. I'm at this location every week and they are incredible. Most bad reviews are so old. Hopefully more locals/regulars will chime in on how amazing this location is, despite being so small and managing such a huge business load.

I had a frustrating experience at this FedEx Ship Center when trying to return an item using…read moreFashion Pass's prepaid shipping label. Despite the label already covering the shipping costs, I was unexpectedly charged an additional $5 for shipping. Additionally, I was informed about a $30 membership fee, which was not initially disclosed. This extra cost seemed unreasonable, leading me to believe this location is overpriced. For future shipping needs, I recommend considering the FedEx center on the other side of the island, as it may offer more transparent and fair pricing. UPDATE: The business owner is now threatening fraud for malicious intent!? WILD. I walked into the store yesterday before noon to drop off my package when the man at the desk said it'll be $5 to get a receipt with tracking for my package that was already paid for. I drop off these packages at least twice a month for the past 2 years and have never experienced this issue -- from authorized ship centers or FedEx. My review is not emotional; it's just factual. There are fees associated here that I have never seen at other businesses. I hope that my review allows others to understand what is happening before they go in. I understand your "business" but others should be aware of the costs. I went to Postal Annex down the street and had a much pleasant experience dropping off my package. They're also a authorized ship center.

Rip off. I go there to print one black and white piece of paper and they charge me $2.50. Postal…read moreAnnex is literally $.50 for the same thing. I know because I just did it there too. I explain this to the guy and he tells me if I owned a business I would understand. I tell him that I do own a business and I don't understand. It's like 1,000x markup. If I charged my clients 1,000x markup I wouldn't have any. He tells me $2 for the email and $.50 for the print. Ridiculous. What does an email cost? Nothing. What's one single sided piece of paper cost him? $.20, maybe. Last time I was there I spent hundreds+ shipping Christmas gifts to clients. Done that many times. That's never happening again, as I clearly overpaid.

I stopped into this quaint little post office to buy stamps to mail some cards. I was the second…read moreperson in line. Service was quick, and the staff were friendly.

postmaster is extremely rude. The carrier refused to deliver mail because we have a barking dog…read more Then because we have a gate. The same gate we have had for over 30 years. We have no dogs and never have had. Service has been off and on since July. Haven't received mail delivered in over a month. Tried calling. Absolutely no answer. We have had packages returned to sender as not picked up when we have never seen them delivered. We went into the PO to discuss with postmaster twice. Very rude and yelled at us and when we yelled back about his rude tone he said he was calling the police. We are super senior and in 30 years have never had an issue like this. He needs to be fired asap. refused to give us his name. still not getting our mail delivered.

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.

I came in here with my family to get our passports renewed. Nicole was extremely kind and helpful…read more She never seemed annoyed despite our endless questions and knew all the answers! We had a pleasant experience and will be returning.

Quick and easy got my passport renewed they have a little picture station and printer mailed it off…read morenow it's just waiting for my new passport

So helpful!!! They printed the label for free omg she saved the day!!! Thank you I highly…read morerecommend this UPS store they go above and beyond!!!

We stopped here on Saturday afternoon with some Amazon returns -- we were in the Midway District…read morewith other stops. First time here. There were three customers ahead of me and one very pleasant clerk. The queue moved quickly, and I was out in about eight minutes.

For years I rented a private mailbox at a Postal Annex location in Mission Valley where I was very…read moresatisfied. When the owner of that store notified me he was leaving, I decided to move my box to this UPS store in Point Loma. When I did, I assumed all stores like this were the same. That was the furthest from the truth. The guys here understand the importance of repeat business and do all they can to make that happen. Everyone receives a warm greeting and if you're a regular, they will often greet you by name. I know of a lot of businesses that offer excellent customer service, but there are only a few places I would put in that top-tier and this is one of them. This store is open seven days a week, including some holidays and has extended hours making it easier for those who have restricted schedules. In contrast, my last box was only available six days a week, during bankers hours, with shorter hours on Saturday and closed on Sunday. What a difference and a refreshing change. If you rent a box here, they offer email notification when a package is delivered. At my last location, I had to try and guess when it would arrive. They have a dedicated parking lot next to the store. It's small, but you can usually find parking and if it's full, you don't have to wait long for a spot to free up. A lot of people seem to mail packages through here and do Amazon returns. They always provide the best customer service and move people through quickly and efficiently. If you need help with anything, they are very patient. They also offer other services like notary, passport photos and shredding to name a few. The isn't just a store. The way these guys run it, it's a valuable asset to the community and the gold standard for representing the UPS Store brand. Keep up the world class work guys!

Absolutely 5 Stars!…read more After having such a rough experience at the USPS I was a little apprehensive about my time at UPS, but I was pleasantly surprised at my encounter. First and foremost there is dedicated parking in their lot so that was plus, then I only had to make a few short strides until I was in the facility. I was greeted right away and asked if I needed help carrying my items to the register, I am a strong independent woman so I lifted the box containing a vacuum on their counter. The UPS rep was so nice, scanned my return barcode, before ending the transaction he asked if I needed to anything additional like printing or tape and I didn't but it was nice of him to ask. He gave my receipt behind a coupon for my next transaction and was in and out within 5 minutes. Seriously the absolutely opposite of my USPS ordeal, they're really right when they say Trust In Brown.

I was there a few weeks ago and just like someone else mentioned, the person behind the desk…read morepointed at the little sign saying there's a $6 fee which should have been free! I printed out my own label and brought it in...Not really sure what the difference is between that location and others but it was a complete waste of my time and parking is an issue as well.

This UPS store is in the Omni Hotel- go up the escalators to the 4th floor…read more This location is merged into the business center. So it's very small and limited. I showed up at 9 am and no one was around. I waited for 17 mins before a nice man arrived. Feels like this location might be okay if you have time to wait.

Neighborhood office supply store. I came across a post for FREE planners that were scheduled to…read moreexpire. I'm not sure if it was the distance learning or teleworking....either way it was exactly what we needed to organize our "new normal". I couldn't resist an opportunity to visit a small business willing to give so freely during this pandemic. Prices are comparable to other supply giants. Reasonable selection, ample street parking, and outstanding customer service. What sets this business apart from the rest is the quality of service. From the moment you walk in you are greeted and treated like family. I was surprised at the selection of colored pens, markers, notepads, binders, envelopes, and graph paper. A hidden gem.

They are very responsible and efficient as well as having Matt a Hands-On owner. I needed a custom…read moreprint order of over a thousand envelopes and they had it done and under a week.