Recent repair here through Geico. John was communicative, responsive and easy to work with. They did great work on the car and returned it mini detailed as part of the service which was a pleasant surprise. Hoping to never repeat because it means I had another accident lol, but if I do, John will be my first call! read more

Alfredo and the owner are awesome! I recently had my car repaired and had to come back twice for some minor mistakes. I was upset that I had to come back but their ownership and professionalism towards fixing the issues was very top notch. No complaints or arguing back with me. They just did what was right. I would definitely recommend this auto body shop! Daniel read more

I brought in a shadow matte gray Kia, I brought it in to get repaired after an accident and I picked it up with a shiny new bumper (The bumper should be matte too). Even after I told them that it looks weird and that it shouldn't look glossy 4 business days plus a weekend ago. It kinda seems like they didn't try to fix the issue. Instead they just made the front fender shin I also came back with a new scratch on the right side, I asked them about it, They claimed it was hard to tell( basically denying it was there). I needed the car back so I could care less. Very upsetting tho :( Overall everything seems good so far just cosmetic issues, if something breaks I'll give this an update. Insurance covered the cost of the repairs and I only had to cover the deductible. Unfortunately they would not get my business again for this particular vehicle due to it being a special paint. But I would definitely go back to them if I had a nice and shiny car. I'm confident that they would get the job done. read more

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I had to get my car fixed a while back through insurance and came to Federal Auto Body since they are an authorized partner of Geico. You can get set up with a rental car easily and drop off the rental with Federal Auto Body when you pick up your car and they'll take care of everything for you. The staff here is great and the transactions are smooth sailing. John (the owner) is absolutely amazing. He's very knowledgeable, extremely friendly and helpful. He appraises the damage on your car and patiently explains everything to you, which helps you make an informed decision. If there are any issues that comes up, you can count on him to resolve it. As for the work itself, I had them fix the bumper and related electrical and paint work. Everything looked flawless back then and still does now, which is many months later. Overall, I highly recommend this auto shop, especially if you're a Geico policyholder. read more

Alfredo and the rest of the team are all top notch professionals. They repaired the body damage to car making it look like nothing ever happened. Efficient, timely and on point. Thanks to all for getting me back in my ride. Sincerely, Leslie Biscardi read more

I had to get body work done to my car after it was hit while parked. I had used Federal on another occasion and was very happy with the work that they did, so I brought my car to them again. The customer service from the moment you walk in the door is amazing. John was the gentleman I dealt with and he was great. Explained the process to me and got me a ride to the car rental agency. When I went to pick up the car upon completion, I was extremely happy with the quality of the work that the team did on my car. Couple great results with the fact that they are a GEICO authorized shop made all the paperwork easy. I can say this enough. If you need repair work done on your car, use Federal. You will be very happy that you did read more

Yes when people start to talk in Yelp how you guys rubbing peoples money for your low quality job, and then you guys immediately becoming too smart with a lot of excuses! like you do care of people! Don't do face like you do care of people with those prices! I'm not talking about Mercedes. I would not trust you those kind of car to fix it, you would ask more money then that car costs, for your low quality service I know you already! You don't even know what you been done! and I'm living in New York! read more

Had a Geico claim here recently for a side swipe incident. I was apprehensive because I have heard horror stories of GEICO partnered shops cutting corners and completing shoddy repairs. After checking out the reviews online and exploring the facility in person, I decided to give it a shot. Boy, am I glad that I did. Took about two and a half weeks (vs 2 weeks that they quoted me), but I had a loaner that was easily set up through shop. Their staff here are super friendly and the service I received rivaled or surpassed that of various Lexus dealers that I am accustomed to. Most importantly, the job was done perfectly. My 3 stage paint was matched properly, and body dents were pulled out to factory specs. I was hard pressed to find evidence of overspray or paint inconsistency, even under a flashlight. The wheels were refinished fantastically and the vehicle realigned. Pretty sure they washed the car and detailed the interior I am a stickler for detail, and I regularly wash and clean my vehicles with clay bars, random orbital polishers, and various paint sealants. As such, I have a pretty good eye for spotting poor repair paint jobs . These guys met my expectations and then some. Wouldn't hesitate to come back read more

I have a brand new Mazda MX-5 (RF), only 4 weeks old, and another driver hit my passenger side front fender--cosmetic damage. The paint is called machine grey. I was concerned that the paint blend wouldn't match -- this was because some years ago I had gone to a different autobody shop to have the bumper repaired and you could see the different color in the sunlight. Federal Autobody repaired the damage--you would never know there was cosmetic damage! The paint match is perfect (in the sun, in the shade etc.) I could not be happier with the results I got. read more

They fixed my car perfectly and even charged less than the original quote. They were nice and professional.

I took my car there after an accident, when I picked it up i opened the trunk and it was wet, a few days later everything in there started to get fungus and started to smell, lifted the mat and it was flooded ,the spare tire was submerged in water, it had rained that weekend and many streets were flooded,did they leave my car outside with the trunk open? a few days after my ac broke now I'm having engine prob, I believe my car has water damage, they also drove my car 400 miles. read more

I am extremely pleased with the repairs done to my car. I was a little hesitant to use Geico's repair shop as I had used progressives once. I had many problems. That was definitely not the case with federal. The car hasn't looked this good since it was new, I would highly recommend this place to anyone. read more

I left an extra part in the trunk when I brought my car for repair but when I picked up the car the part was missing. When I contacted them they said " I will call you later ima ask my ****" Since they didn't call me back for a few days, I called them again. They said we threw it away along with other garbage. I was speechless. That part was $751 on eBay and $1100 from the dealer. I hung up and visited them to find out what happened. When I asked them why did you throw it away, instead of answering my question, one of the man on the desk asked me back where did you get that part? I should've tell him that it is non of your business but I didn't say that I didn't want to be rude. Instead I said you didn't even apologize me that you lost my part and asking me where I got my part from? And he said "I am apologizing you now, where did you get that part from and why did you have it in the trunk?" Rude, rude. He asked me "what do you want?" I said return my part back. And he said we get those part often. We will call you when we have one. I was hoping that they keep their promise, so I can still believe that was their honest mistake. I gave them benefit of doubt. It has been more than a year now. Who knows what happened to my $1100 part. May be ended up on someone's car, or May be in the trash as they said. The point is that people make mistakes, so I understand that if it was mistake the Federal Auto Body deserves to have a chance to make up their mistake. I gave them chances for so long but eventually they don't care. I usually don't leave one star. And they don't accept Credit Card. What is the reason? Business that doesn't accept credit card ?! read more

I took my car to Federal Auto Body after I got backed into and had damage on my front bumper. Kyle took care of everything for me and had the car ready even sooner than I had anticipated. The workmanship and service was first class and will definitely be recommending them to others in the future. read more

My father referred me here because he has used this auto body in the past as recommended by Geico. I tried them out myself and I couldn't be happier. John & Federal as a whole was an absolute pleasure to work with. He had a rental ready for me and everything was set up and organized in a timely manner. He kept me in the loop with knowing what was going on with my car & answered any questions or concerns I had. The paint job of my BMW bumper was flawless! I would recommend Federal to everyone needing to fix any collision damage! read more

I was referred to Federal Auto Body by GEICO after I had a car accident about a week ago. The extent of my damage was extremely minor, just some light scuffs on the right front bumper of my car. My car is only 3 years old and I figured it was better for me to fix it than let it sit and do nothing about it. Because I have collision coverage in my GEICO policy, they referred me to Federal Auto Body as a "preferred auto body shop." So on GEICO's word, I went to the shop on a Thursday morning at 8 AM. I was promised a GEICO adjuster would be there on sight to inspect the car. I show up on Thursday, the guy behind the counter (totally inanimate) goes outside to look at the car and assesses the damage. Makes no mention of the GEICO adjuster being there on sight. Doesn't even mention how much the repair will cost. I call GEICO later that day, to find out that there was no adjuster available there were a shortage of adjusters in NY State; they were down in TX and FL assessing vehicle damage as a result of Hurricane Harvey and Irma respectively. Okay, I understand that. Then, I find out the price...$1670 for two scratches and a supposed "caved in daylight running light." For the record, the daylight running light was just fine. They gave me this whole excuse about how that light part alone cost $750...whatever. Meanwhile, I have to pay a $1000 deductible and GEICO walks away only paying $670. I don't hear from them until Tuesday, September 19th, to tell me that on Wednesday, September 20th, the car was ready for pick-up and that they don't accept credit cards. SAY WHAT?!?! So you mean to tell me that an auto body shop that works with GEICO doesn't accept credit cards. And when asked about this the day of the pick-up, Mr. Warm and Fuzzy from day 1 said, "it's our shop's rules." But don't worry, I filed a formal complaint with GEICO and according to them, all autobody shops under their preferred list are REQUIRED to accept credit cards. Did the fix the bumper? Sure, but I would have rather paid $500 out of my own backpocket for that, because genuinely, the damage I had didn't even amount to the cost quoted. First and last time I'll be going to Federal Auto Body. If you want to go them, it's your choice. But to GEICO insureds, beware. read more

DO NOT USE THIS COMPANY AT ALL. They rip you off hang up the phone on you and leave your car outside they have been reported to the state bbb etc. If your looking for you car to be repaired do not go here!!! read more

Kyle and John are both great. I have used Federal twice in the last few years... The work is great, on time, they answer questions are are super nice. Rare to find such a great business but they are it. I would never think of going anywhere else. read more

I have used Federal Auto Body for the 3rd time. None of the accidents were my fault though. :) But that goodness I always have such a great experience with Federal Auto Body. Kyle and Johnny are great to work with. So helpful and pleasant to deal with. They always do a terrific job on car repairs. If you need an autobody shop this is the place to go! read more

So i got my car back from the body shop today 9/21. It did take a while to get it back as i had been on using a car rental for 16 days. I have to say the body work done to my car came back looking like brand new. Upon receiving my car, i took it for a test drive. I realized right away that my car was pulling to the right. The steering wheel was not dead center either. After my test drive at highway speeds, i brought back the car and i explained to john my driving experience. He seemed very concern and he assured me that the car's would be re-aligned and that tire rods would have to be order and replaced. I was asked to bring my car Friday so that the job could be performed by his technician. I came back friday to drop the car at 1pm, i had my car back by 530pm same day. Unfortunately at the time i got my car back i was not able to take it for a test drive at highway speed. So today Saturday, I took the car for a test drive and everything seems to be in order. The problem was corrected and the car is no longer pulling to the right. I only wish the entire process would have been done faster as most of the damage was mainly superficial to the body work of my car. read more

Federal Auto Body - My car looks amazing.. - Auto Repair Near Me - Flushing, New York

I have been to Federal Auto Body 4 times in which they have completed different jobs. Kyle was wonderful and helped me get my new seat covers installed. He also replaced my sideview mirror. Other places said I needed to change the entire mirror with camera and it would cost a lot of money, but Kyle said they could change just the mirror for me in 10 minutes and it continues to works perfectly. It was a great experience in which I know I am getting the best service. All of the workers were incredible!! read more

Decent prices, but very good professional work. Very busy place with a lot of customer work Aleya's happening. That's a plus for the store, but a minus for customers. read more

After an accident left the bumper hanging off my car, I took it to Federal Auto Body. While the repairs took some time due to supply chain issues, this shop kept me informed every step of the way. Everyone who works there is so nice, and when I got my car back it was absolutely perfect. You'd never know it had been wrecked. 10/10 would use them again (though I hope I don't have to) and I have recommended them to friends. read more

I had car accident, and my insurace is Geico. Since I need to estimate damage with Geico agent, i had to visit this place. At this point i did not have any plan to repair my car at here since this is not my place. However, after i met with my agent and employee at this place, i changed the mind to fix my car because they looks so professional and friendly. And result; Great!! they fixed my car in perfect in short time period. and they will by my place for now on read more

Federal Auto is the GREATEST!!!!!!!!! They are beyond just repairing your car and try to make their customers happy they actually concede in a BIG WAY!!!!!!!!! Just picked up my car and it is a 2009 Mustang convertible and it looks just like the day I drove it off the lot. The staff are GREAT!!!!!! They aim to Please and they do more than that. I have never been so happy with any service I have received from any business. Alex is the one that wrote me up but the whole staff in responsible for making every thing work seamless and get the job done with no worries to you. They take care of everything you just drop it off and pick up something that is 100% better then what you brought in. I love you Federal Auto. Wish I knew how to attach a photo as I want to show off my car to everyone. Thanks Linda L. read more

I've known about Federal Auto Body since I was in high school. Their storefront always looked first class, compared to other collision shops. So when I found out my insurer recommend Federal, it was a no-brainer decision. My first impression walking into their office is how they've comfortable they've made it for waiting customers. Free coffee and doughnuts and plenty of seats. I didn't have to wait long for someone to greet me and offered their assistance. Normally with Geico, you have to make an appointment with the collision shop. For some reason, Federal seem to be the only nearby shop that had a 2 day wait for an appointment. If they were a restaurant (for you Yelpers), you can bet that the food must be good if you have to wait for it. Unfortunately for me, I had a flight leaving the next day, so I took a chance and brought the car in anyway for an unscheduled visit hoping to drop off the car. Not only did they take me in, but the guys cut through my insurer's red tape. Two weeks later, my car was ready. The paint looked like it came from the factory, but there were a few items that needed correction. The guys were more than happy to fix some minor issues as I discovered them over the following week. Overall, I'd say the repair job has restored the car back to nearly its original showroom condition. Update (2 months later): I heard a squeek while driving, and I thought it was from the repairs. I dropped off the car at Federal, and they took a look. I came back a few hours later, and they found a loose item in the trunk (not from their repairs in the engine compartment). It was obviously not their fault, but they were gracious about it and did not charge for the diagnosis. Thumbs-up! read more

This was our second car we brought in, we were so satisfied with our Jeep Cherokee & knew we had to take our Santa Fe (silver) in. The color is a bit difficult to match but the guys matched it perfectly & did it within 4 days. They are very friendly & accommodating. I no longer live in the area but my husband & i will continue to use them in the future. read more

What an absolute gem. I will recommend Federal Auto Body to anyone I know. The service and the quality of work is fantastic! 5 stars for every aspect of this business. read more

I was recommended to Federal by my car insurance company to repair damage that was done to my vehicle by a parking company. The work that Federal did made my car look just as new as the day I bought it. They matched the paint perfectly and it looks like nothing happened. I also appreciate that they updated me on the progress of my repair and even had it done two days early. Thank you so much for the exquisite service consummate professionalism! read more

Federal Auto Body - Auto Repair Near Me - Flushing, New York

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I dropped my car off for repairs at my insurance companies recommendation. Unbeknownst to me, my car was ticketed on the street two days after dropping the car off. Why was my car on the street in Jamaica queens when it should have been in their possession securely at their flushing location. The least they could've done was A. Inform me of the occurrence B. pay the ticket. Instead I received a notice of non payment from the department of finance responsible for parking violations. This behavior is unprofessional and leaves a lot to be spoken about. Who knows what other shady business they engage in. read more

It as been more than a year since my son's new Acura ILX was restored to showroom condition after being involved in an accident. Honestly the car still looks even better than it did before the accident. I have recommended Federal to many of my friends and family and I normally am hesitant to put my credibility on the line in case they would be disappointed. No one has been . Some people read reviews and think that the shop plants their positive reviews themselves. I am 73 and I am a tough audience. This review above is a genuine recommendation. Thanks to John and the craftsmen who did an outstanding piece of work. read more

Kyle handled the damage to my car when a driver backed into me. It was his fault and the insurance company had trouble reaching him. In the end Kyke not only dud great work, he pushed the insurance company of the other driver to get everything approved and finished. read more

Federal did a great job with my car. My car got a nasty scratch and a dent, and their work made my car look like new. They were very communicative, I always knew the status of the repair and of negotiations with the auto insurance. They were also just really nice. I would definitely recommend. read more

They took care of me even when my insurance company could not be reached after an accident! Kyle walked me through the process and re-assured that they would be able to work things out with GEICO and arranged to have a rental car drop keys off when I arrived with my car. Knew what they were doing and fixed my car good as new with great customer service! read more

OMG I can Believe my car get fixed perfect and fest, Works is soooo nice, definitely will recommend to all my friends Thank you again Federal auto body read more

Alex at Federal Auto Body has always treated me well with outstanding customer service. I have taken my Mercedes and both my Porsche 911's to them and they've always provided excellent results. I highly recommend Federal Auto Body as their work is meticulous and service is excellent! read more

Brought my Toyota in yesterday to fix my bumper that was practically hanging off, the staff was not only courteous and professional but they returned my car when promised and did an amazing job! They are very reasonably priced. This will definitely be my go to place from now on! I highly recommend Federal Auto! read more

I noticed what looked like a key mark all along the hood of my car as well as the windshield. I wasn't entirely sure it was a key mark and didn't know if I wanted to go through insurance to get it fixed until I brought my car in for inspection and was told that I almost didn't pass because of the damage to the windshield. They said it definitely was a key job--so I called Geico. I brought the car to this place and a worker there immediately told me it wasn't a key mark and buffed it out. They could've taken me for a ride--just wanted to pass that along considering it's hard to come by honest auto body places. If I need work done, I would definitely go back. read more

Someone recommended this shop to me and I am very happy that they did! I highly recommend this shop and I am very happy with their work!!! My car looks brand new :) I keep getting compliments about how great my car looks. Their work is quality! read more

I had a great experience here. I brought my car in with pretty major front end damage and they did a really great job. Kyle and Joe made the whole process simple and as painless as possible. From handling the insurance end of it to answering any questions or concerns I had, they came through. I know I have high standards when it comes to fixing cars right and I can attest they do too. read more