Came here during a holiday weekend. Since I had to get a tow truck for my car since it wasn't starting. But they were able to get me in that same day. I got in around 12-1pm. They called me around 3ish and let me know they finally got to my car and found out the issue. And they door dashed the part that was needed for the car. They did mention if they can't finish I won't be able to get the car back until Monday. Since that day was a Sunday. I've been coming back every time when I have an issue to them. Highly recommend them if you are around the area. Good price and good work. They do get busy so make sure to block out some time. read more

I've been coming to ET Auto for years with any auto repairs. The owner, Will, is honest, knowledgeable, and easy to work with. Prices are fair and reasonable - they don't jack things up like some other places. The turnaround time is also great; I've never had to wait too long to get my car back. Definitely a reliable spot in Flushing if you need auto work done! read more

Excellent service. No BS, the guys there are efficient. Reasonable prices. Highly recommend!

i went to get a diagnosis on my engine light with intention of fixing my car here. I was in a slight rush as my inspection was coming up that month. the first time i visit i drop my car off at 9am, wait around for 1.5h, then i call Will for a follow-up. He said he's getting to it soon. He then calls me back in 10 mins saying that there's no way to diagnose my car today since he has to reset my error codes first. He says come back in a week to get it checked. I'm back in a week and this time he calls me with the diagnosis: he says I need a thermostat and purge valve replacement, costing me $445. Considering this is a big chunk of money, I ask for the break down to understand what I'm paying for. He says the thermostat is $180 and purge valve is around $50, remaining is labor. I do a quick search on the spot and realize I can get the parts online significantly cheaper, so I ask him if i could bring my own parts instead. He says it'll be the same price and refuses to elaborate on the issue and fix. When i pick up my car i ask if i can double check the part name with him and he says "i'm not doing that this is just too much" while waving me away. i understand that it's frustrating he couldn't earn extra money off me from selling parts, but i've brought my own parts to previous mechanics before and didn't realize this was an issue. I bring the car in to my family mechanic a couple days later (it's a far trek which is why I tried ET instead) and they replaced my purge valve within 10 minutes (i brought my own part). Said nothing else wrong with the engine and passed my inspection. Costed me $30 for labor. Can't help to feel scammed and disrespected by Will. read more

My family has been coming here for so many years! They're super reliable and honest people. They tell you exactly what you need or don't need. They get the job done and are priced very fairly. I refer my friends to them as well. read more

I've been dealing with a jerking issue with my car for a while and went to another shop that kept me going back and forth without solving anything. They guessed at parts, stalled for days, and I never felt confident in their diagnosis. Then I brought my car to Will, and within one minute of looking at it, he identified the actual problem, a cracked air intake hose. Not only that, he explained everything clearly, showed me exactly where the issue was, and recommended cleaning the throttle body while the hose was off. It made total sense, and I appreciated how straightforward and honest he was. Will saved me time, money, and a lot of stress. You can tell he actually knows cars and cares about doing the job right the first time. If you're tired of shops that guess and waste your time, go to Will. This is the kind of mechanic you want in your corner. Highly recommend! read more

How many mechanics does it take to service a car? Been here since yesterday.. it seems like they only favor their "people"... 4 hours and counting read more

Will and the ET Auto team came highly recommended by circles of car enthusiasts, and I'm glad I took their advice. When my battered and stolen BMW was recovered, they repaired the car back to OEM condition, fixing body and trim damage and replacing steering, suspension components, and restoring all four wheels. Not one detail was left untouched. Will really is as honest as they come and their prices are super-reasonable. I really like how all of their auto services are under one roof and am glad I don't have to make multiple trips elsewhere, even if I'm in need of the occasional car wash or minor polish (although you should prioritize coming to them with your mechanical and body needs; the wash and polishing is an added bonus). I can't recommend them highly enough! read more

The only shop i trust doing work to my car. Andy and Will are great. I always hit up Andy for help and he always delivers with no hesitation. He's done all the body work on my cars. Great dude and great shop! read more

I have been sending my cars to ET auto for repair and maintenance since 2021. Not only good services and fair prices, Will is also trust-worthy. He actually did some free services and consultation. Just send your cars to him, he will take care of them for you. Highly recommended!!! James read more

I've only had pleasant experiences here, and so I always come back. I always deal with Will. They're very honest and do quality work.

The guys at ET always do an incredible job! Always honest and are never out to bang you! read more

HANDS DOWN BEST SHOP. Willie is working on my 2015 Range Rover Sport right now for body & some interior install things and is super nice to talk to, quick and on top of it. Will most definitely be coming back for all future work. read more

Best body repair service And oil change. Service was professional efficient and claimed thru insurance quickly. no nonsense run around excuses. They are well experienced professionals. I highly recommend ET auto Group. best wishes on your maintenance, repair or any mechanical goals. read more

Our family has been coming here for years. Service has been consistently good. Brought our avalon in at 9:30am and it was literally done within a few short hours for brakes and rotors ahead of schedule. Owner is a great guy and prices are fair. Highly recommend this place. read more

ET auto is awesome and Will is great. He took care of my car and made the entire process as easy as possible. My front right side of the car was damaged from an accident. Will guided us through the claims process and just made the entire process painless! In fact my car came out newer than it did going in. Some of the minor scratches that was fixable was done without us asking and they buffed My other headlight and made it look new again to match the new headlight that was damaged and the inside of my car was cleaned and vacuumed! My husband and I were so happy. ET auto is my go to spot! read more

Great business, quality service, unbeatable prices, nice people, efficient. Couldn't ask for more.

Highly recommend this shop. Great price and they work fast. Andy and Will provide great services and very professional.

I recommend this place to everyone because this place is trustworthy. I come all the way from New Jersey to Flushing for this reason. The only setback on this place is , they are very busy but they will get you out of there as soon as possible. read more

Will took care of the brakes on my E90 M3 in record time and at a great value. Would recommend to anyone in the area.

I almost do not want to write this review to share because ET auto group is a secret gem of all car maintenance shops. It is located in an industrial area 10 minutes walk from downtown Flushing. You need to call to make an appointment to go in because they service many cars in their garage at once. They close when they are on lunch break between 12-1:30pm. Andy did a great job coordinating to fix my car with zero issues when another car shop could not fix the same problem twice. Their prices are reasonable and they get the job done within a day. I have other friends who use ET and they have nothing but good things to say about this family owned business. read more

Quick repair, great service and fair prices. This will be my new go to spot for vehicular repairs

My dad recommended this place to get my car fixed. He has been coming here for a long time. The owner William is an awesome person who cares for his clients and workers. I would highly recommend this place. Double thumbs up. read more

I've been a customer of ET auto for 10 years and I always trust Will for his good work. But this time he really disappointed me. I got into a car accident in January 2022, and I towed my car to ET auto with no hesitation. Will worked with my insurance company and got the estimate of $12,000. He said my car would be repaired within 3 weeks. But instead of ordering parts from USA based stores, he ordered cheap parts from China and it took 5 months to ship to USA! I waited for 5 months and he kept telling me the parts are out of stock in USA, which I later found was a total lie. He just wanted to buy low priced parts from China and he doesn't care about delaying my car repair. I have no car for 5 months! When the parts finally arrived, he still kept delaying the repair because he was too busy. He kept telling me will do the job next week but every time I go there, my poor car was still parked on the street outside his shop, which caused me three parking tickets. After being delayed for 6 months, I have to change to another auto body shop. While the other body shop got all parts within a week, they found out the transmission was burned out because ET auto left my car outside in rain and snow with hood open for 6 months, which caused me another $8000 for transmission replacement! I don't know whether my insurance company will cover that repair, if not, I have to bring ET auto to court for the negligence. I don't know why ET auto do that terrible thing to me. No customer deserves to be treated like that! read more

Thought to pop in with my car to get a quote on a damage, after speaking with someone on the phone the other day and seemed nice. the man whom I believe is the owner, grudgingly and impatiently answered my question with a very poor attitude. The whole visit was literally a minute bc he talked unwillingly, brushing me off and shutting me down. He said can't fix my vehicle, and I'm glad he cannot bc I would rather someone else more worthy to make my money. read more

Been going here for about 10 years now. They're upfront about pricing and won't do unnecessary work. I trust them to take care of my car and they're customer service is solid. read more

Our car got a flat tire and Allstate went from 1 hour to 3 hour wait so after an hour we drove with a flat around the corner. They are life savers read more

They do amazing work I brought in my WRX for a stage 2 clutch swap. Will is great at what he does very responsive and communicative. Highly recommend them. I will be returning to them for all future work on my car read more

Nothing but high praise for William and his team at ET Auto for brining my car back to its original form. My car came back not only fixed on the body work but detailed inside and out. A job well done and worthy of its 5 star praise. Additionally the price was more the price was more than fair. I highly recommend them. read more

Previous went to another body shop around the same neighborhood but needed a second quote and this place was recommended by my brother after his friend recommended ET Auto to him. Went in and spoke with Will and he explained the entire process. Throughout the time my car was there, the customer service provided was great and any questions I had Will answered them. I can't thank them enough in how effortless they made the entire process, Will even took care of the paperwork. The quality of work was top notch and I had my car back within a few days in pristine condition with a list of everything that was worked on, replaced and etc. read more

Had my radiator, rotors and broken caliper fixed at a great rate. Will worked with me regarding logistics of drop off and pick up. Awesome place! read more

It's been a while since I've used Yelp but had to log back in just to write this review. Haven't been to this shop in a while because I got a new car but recently got into an accident and dropped by to get a quote. Will is still as friendly as ever and honest about the pricing. (He actually remembered my name and the car I had even though the last time I was there was 3 years ago.) The result was impressive and the shop went above and beyond in the quality they deliver. P.S. Tom is an amazing mechanic who worked on my old car a couple of times. read more

this mecanic shop is not a honest people, last week he change my new oxigen sensor Bosch on my 2009 bmw x5 for a used oxigen sensor and he change me 413 dollars the new oxigen sensor cost 145 and he change for labor 263 for 20 minutes work went I cach him he retur me 390 dollas and he told me is a new oxigen sensor but i pull the sensor he put me and wast a used sensor soo be careful with this people. read more

For years I've been lurking on Yelp and benefiting from reviews others have spent time to submit but I have yet to ever contribute one myself. Reasons being that I am busy and mostly too lazy. I had such a great experience with ET Auto and Will that it motivated me to finally write up a review. In some respects, I am apprehensive of posting, as I am afraid there will be an influx of business that would keep my turn times long. At the same time, I want them to flourish, as I do want them to continuously service my vehicles. They are communicative, punctual and knowledgeable. They are hard working and if any surprises arise, they are quick to address the issues. I'd go on to list specifics and more qualities but if you were to review my review, you'd probably say "lazy". Bottom line - ET Auto should be an option when you're clunking about trying to fix your jalopy. read more

I choose this repairing shop because of the high rating.But I think they over charged me. I have 2003 acura rsx, they charge me $830+tax for 4 brake rotors+4 brake pads+front left caliper+rear right caliper. I just checked those pieces on website. I could get all of pieces for less than $400! Because they did not use fancy rotor. For those regular rotors, it is around $40/each. I just do not understand why the labor is so expensive. My car situation is so bad, so i have to drop my car there．I just felt very unhappy about the price. If I am wrong please correct me. read more

Careful of the incompetence! The diagnosis of brake noise this one mechanic gave was claimed to be from "rust build-up while the van was idle." While driving the van the brake noise got worse! In the end, going to a dealership shop revealed that the brakes were actually broken! $1,400 broken to be exact! Yuck! read more

Super good customer service. I was recommended to get a quote from Will and he offered a great deal on body repair. I brought the car in on a Monday for a quote, left it the same day, and on the next Monday my car was ready for pick up. Super quote turnover and excellent job done by Will and his crew. I definitely will return for any other car related issues and would recommend people I know. read more

Professional, honest, and hard working people here. Came here for a car appraisal after an accident. Went to another shop in Astoria afterwards to get a second opinion, which was a bad idea since they broke one of my front lights, bringing up my estimate up by a couple hundred bucks. I came back here, and Will noticed the broken light. He offered to replace the light for free, since he knew it wasn't my doing. His estimate was also significantly less than the other place, so I saved a lot. He finished the repair in 2 days, which was sooner than what he had initially told me. He also offered to stay as late as necessary to in order for me to pick up my car, which I thought was super nice. I would recommend this place to anyone looking for a hassle free car repair experience. Accidents are always stressful - and the last thing you want to worry about is being ripped off by unethical people. read more

Pretty sure if I brought a corpse here Tommy would be able to bring it back from the dead. I probably should have sent my old '97 Nissan Altima out to pasture earlier than I did, but thanks to Tommy and his boys, they kept it running. To give you an idea of the state of the car, the last two months I had it I stopped by the shop 6 separate times to fix different issues. Essentially any work which could be done on my car was done here. Everything was well priced and the work was good. No complaints on my end. The line is short early in the morning when they open around 6:30am. I suggest dropping by then. Other than that, you can't go wrong. read more

This is my first stop when I need repairs done on my car. They have the best prices and do things in a timely manner. I believe they open at 6:30am Monday through Saturday and are closed on Sundays. Not much else to ask for in a mechanic.... PSA: always shop around to ensure you are indeed getting the best price! read more