For a long time, I was taking my car to the dealer but gradually learned that I could not trust them. My brother-in-law recommended that I consider Douglaston Auto Care. He noted that they were friendly and honest. He was correct. The first time I went, it was shortly after working with the dealer---I was hearing a strange sound and had just paid the dealer an exorbitant amount of money for repairs on my brakes (which I had been noting for several visits and the dealer and they kept saying nothing was wrong until it got so bad that it became an expensive job). I brought my car to Douglaston Auto Care and the sound was coming from my positioning of the rubber mat on the floor against the brake and gas. Another mechanic would have seen that as opportunity to take advantage. Not at Douglaston---they are honorable. They told me the truth. I have been going there ever since and will never return to my dealer. They are always truthful and explain in detail what has to be done. Their work is also impeccable. I give them my highest recommendation. read more

My family and I have been going to Douglaston Auto for years, and we couldn't be happier with their service. They are honest, trustworthy, and always make sure my car is safe to drive before I leave.They take the time to explain what work needs to be done and why, which gives me the opportunity to decide what I want to take care of. I've never felt pressured into unnecessary repairs, and I really appreciate that. Andy, the owner, is great--honest, accommodating, and genuinely cares about his customers. It's hard to find a shop you can trust these days, and I'm glad we found Douglaston Auto. Highly recommend them! read more

Came here during a holiday weekend. Since I had to get a tow truck for my car since it wasn't starting. But they were able to get me in that same day. I got in around 12-1pm. They called me around 3ish and let me know they finally got to my car and found out the issue. And they door dashed the part that was needed for the car. They did mention if they can't finish I won't be able to get the car back until Monday. Was a weekend and after that was a holiday. But to my luck they were able to finish right before they closed so that I was able to get my car back the same day instead of waiting another day since they'll be closed the next day. They were able to find the issue why my car wasn't starting. read more

Zero rate !! BAD SERVICE !!! Tell me 5 min, let me wait half an hour, then the owner told me he totally forget me !! After 10 min told me he can't do the inspection because the tint windows . NYS law 70% light through will be ok Garbage repair . WOREST SERVICE EVER read more

The night before Thanksgiving Day, at 6:06, I pulled into Douglaston Auto Care to get a door light fixed. It would not turn off and because it was Thanksgiving the next day with all car shops closed, I was worried about draining my battery on the ride home to NYC, overnight and through the next day. They had closed at 6 pm. Andy, and the other technicians were clearly packing up when I arrived. Andy saw my silent resignation and worry on my face. His kindness and willingness to take the problem on after the shop was closed changed Everything! He diagnosed the problem and worked for the next 20 minutes, giving it a temporary fix, explaining what he was doing and what parts I needed to make the permanent fix. He threw me a life preserver as my life raft was slowly deflating. Thank you Andy. You made my holiday weekend. I will pass your kindness forward. Thank you! read more

Honestly among the best. Very honest and fair prices. Charges like half of what dealerships because he's not trying to scam you. Went in for my brakes and my muffler/catalytic converter. read more

the son of the boss seems to be taking over the busines, but he is not a great guy nice to customers. They may suggest unnecessary fixes which costs a couple times higher, and they charge credit card fee without notifying the customers. read more

Andy and and Andrew are the best I broke down on the cross Island Parkway was able to get to their front door and had a brand new transmission installed by them. Great people honest and do quality work. Tremendous job top notch guys. Thank you again Kevin from Stonybrook. read more

Douglaston Auto Care - My car by their front door - Auto Repair Near Me - Queens, New York

Came here today to pick up a friend who was getting his brakes/rotors looked at. I've heard good things about this place from a couple of friends. I happened to need an inspection for my E450. I usually take my car to the dealer for service. My friend said ask Andy (he's the owner I believe) how long would it take and he said he can do it right away. My car was done in like 20 mins. Excellent service. I also noticed that he works on all types of cars from old to newer luxury cars (to me that's a good sign) I also inquired about other things that I want to get done just to see where his pricing levels were at. His prices were reasonable and if not better. I live in the neighborhood and it's good to know there's a good, honest mechanic. I will definitely recommend this place to ppl moving forward. read more

Douglaston Auto Care - Auto Repair Near Me - Queens, New York

See all

Bad service. They should provide their customers with an honest time frame. They kept telling me a few minutes, but I ended up waiting for 45 minutes, and they didn't even start the job yet. read more

Andy, the owner, is honest, straightforward, courteous, and friendly. He is highly knowledgeable and professional. His staff reflect these qualities as well. I trust him to deliver on my auto maintenance and repair with fair pricing and timeliness. read more

I have a special bond with my Chevy, it belonged to my Dad and needed a good auto shop to maintain it. Andy and his crew are the best. I've had tires changed, brakes installed, axel fixed, oil changes and inspections and each and every time they have been meticulous with their work and the prices are affordable. Thank you Andy for taking such good care of my car. read more

Been coming here for the past couple years while living in the area. My prius has over 200k miles and the owner (Andy) is to thank for keeping this thing alive. I've only had great interactions with him and his team. They are honest, hard working guys and are even willing to show & explain why a part needs to be replaced. Probably the best mechanic I've encountered. read more

Told me that I need to change my four tires to pass the inspection. I changed my tires two years ago and driven less than 8k miles. I was recommended to this place from my family member who works at aaa. Completely dishonest and will rip anyone off. You just lost a customer and probably many others read more

After weeks of trying to fix the car myself, I inadvertently blew out the electronics and had to tow my car in. Long story short, just bring them your problem and let the experts do the work. Really enjoyed the service received here and would highly recommend them to my friends and family. Andy and Dee- thanks for your honest service. I was going through a tough time when I brought the car to y'all but so thankful I was able to get the car back in time. I hope your surgery went well and good luck with your garage expansion! read more

This place is busy for a reason. Andy is a genuine car guy and doesn't drag you along for repair after repair. His prices are very reasonable and have never had an issues with his works over the past 2 years. read more

Not a good place When I questioned the diagnostic finding & the cost I was quoted Andy started yelling at me !How dare you etc etc So I said okay order the part. When home called my sister & when my brother in law heard he went crazy at the cost Andy quoted me so I called Andy with the info Joe gave me & again Andy went BALLISTIC! Said he didn't need my business Get awY & hung up on me! DON'T GO THERE NIGHTMARE! read more

The owner Andy, was quite accommodating, he fit me in on a busy Monday and was super friendly. I called ahead and he let me know that there might be a wait, which was fine. I waited bout 30 minutes and he took my car in, and and personally did my alignment. It took him about 15 minutes and I was in and out of there, quick. 5/5 will Definitely come back again. read more

Came here on a late Friday afternoon for a tire leak and an oil change. They took my car in immediately, found the nail in my tire and changed my oil all for a very reasonable rate. I'll be coming back here for sure. Thank you! read more

I was stuck with a flat tire. The tire was cut by a pothole. Andy managed to get me a new matching tire overnight. Not easy these days. He's a nice guy. read more

Andy's a champ. Good honest guy that knows cars and respects the customer despite all their antics.

Honest, trustworthy place! Totally comfortable leaving my car here in the care of Andy! Stand up guy! He was very accommodating, took the time out to service my car, explained what needed to be done. Fast yet efficient work. Thanks again! Will be back read more

Good service. Available when others were not! Decent prices. No price gouging ! Would definitely go back

The little girl behind the counter is so rude; I walked out. I initially called to ask a few questions and make an appointment and she had such a "whatever" attitude, as if I was annoying her by speaking. When I got there, I asked if I should leave my car running or turn off the engine, she looked at me and rolled her eyes and replied, "whatever.. I don't know how long you're going to wait." I said forget this and left. Never again. read more

Wonderful staff and experience!! I originally came in because I thought I had a problem with my muffler, but Andy said that there was nothing wrong with it and even brought me outside to show me. I was so relieved and, more importantly, appreciative of his honesty. I knew I needed an alignment, but before he said he'd do that, he test drove it around the block before confirming that. Stephanie(? Sorry about the spelling), the receptionist, is also very kind and sweet. We were given a remote to change the TV channel, which I found so cute haha. I'll definitely be back again. O:) Thank you so so much!! Just as a side note/tip: the place is on the smaller side, so parking your car might be an issue, but you can park your car in the golf parking lot across the street if you need. Customers go in and out relatively quickly too, so there isn't that much of a long wait. Cash is preferable to pay with and costs less! There's also free WiFi too, which is another bonus. :3 read more

As a woman it is very hard to find a good trustworthy mechanic. I cannot recommend Douglaston Auto Care enough. This has become my go to for all my automotive needs for years. Andy and his mechanics are always courteous, efficient, and friendly. They take tremendous pride in the quality of there work and I can always count on them to maintain, fix, or replace anything I come in for. They are very thorough and the prices are always reasonable. Andy is very knowledgeable and goes the extra mile every time. He takes the time out to explain what needs to be done and answers any questions I have about my car and repairs. They are always honest and they never try to add on unnecessary repairs this place is as good as it gets you will not be disappointed! read more

Honest. Andy shows you what needs to be repaired while it's on the lift. I need a visual. You don't have to know the inner workings of a car, he can explain. Andy speaks respectfully to women. He also understands that ppl are on a budget. When we got tires he priced about ten models before recommending one. Super quick turn around. Got me to work on time! read more

I came across Douglaston Auto Care by accident. While coming from NJ to Long Island for a funeral, I became an unwilling participant in the NY pot hole ate my tire community. They could not have been more helpful in fixing the tire, and getting me back onto the road and on my way. They expedited the repair, they did not gouge me in price, as a matter of fact, their charge was less than what Mercedes would have charged me. They couldn't have been more polite and helpful. Thank you. read more

Really pleased with my experience at DAC! I came in right before they opened on a Saturday and Andy was super friendly- helped me out right away after taking my information. I came in to get new wheels and tires put on my car which is a pretty straight forward process but as someone who is very particular about their car, I always pay close attention to everything. That being said, all the work was done flawlessly. Not a single mark on any of the wheels from mounting and balancing the tires, minimal amount of wheel weights used to balance the wheels (the fewer, the better), tires properly aligned on the wheels etc. In addition, the waiting area is kept very clean and tidy. You could also tell they get a LOT of return customers which is a good sign- I'll definitely be one of them. read more

These guys are awesome! Andy and his guys not only know what they're doing, they're fair, ethical and are what mechanics should be. I have a 75k diesel truck, and I trust these guys 100%. read more

Quick, courteous and super nice! We needed to get an inspection on a Sat as ours expired already and we're only free on the weekends. We called and they said to come in and we were in and out within 20min! And they helped us install our front plates! Would highly recommend! Only con is that it's ok northern so a little hard to pull out but there's a light you just have to wait for. read more

You want to get your daily driven work done? This is the place to be, whether its a Subaru or BMW. This place can fix it, upgrade parts and give great performance ideas. Don't get this place wrong for just a normal Auto Care shop, they can do performance work as well. Friendly to work with, understanding all customer needs and great prices. If you're looking for a shop close by to get your car worked on, this will be the place you're looking for so you won't need to travel miles away to get to further performance shops because they'll get the job done, if not even better. Thank you Douglaston Auto Care, for making my life that much easier. read more

Great and friendly place to get your car fixed. Guys are very knowledgeable and won't try to rip you off. Will continue to take my cars there. read more

This place has people who really define Quality Service. My car remote was not working, and no other place nearby that I could buy a battery. It was around 7pm, and pretty much everywhere is ready to close up. I ran to this place and talked with the guy in the front and explained my problem. He wasn't sure if he had batteries but he went to the back and checked. He found a replacement battery! He also told me to go try it out (real trust), even though I was far from them. I went and tried the remote and it didn't work, turned out it wasn't a battery problem. I went back to them to pay for the service but they said it was fine and it is probably a remote problem. I would recommend this place to anyone looking for real care for their car. This is not a place seeking to rob you of your money, just a place to get quality car repairs. read more

Not only is this place convenient, but the customer service is outstanding. Andy gets you in and out as fast as he can. I've had tires repaired by him, oil and filter changed, and inspections done at Douglaston Auto Care, and I've been pleased every time. He doesn't charge crazy labor costs for routine services or try to sell you things you don't need. The guys here are honest, and they will make sure you understand what is going on. I highly recommend this place. read more

Went to this place based on Google review showing 5-star rating. I soon found out why they have no yelp review and why this place is riff off. Be careful with some of the review sit producing fake reviews. I am filling a complaint with the DMV for this auto repair shop for SCAMMING ME. Buyers beware. you have been warned. I was wondering why there was no Yelp review of this place. read more

I ran my car to the ground pretty bad and when I needed help fixing it these guys made it happen. They did an amazing job from my tires on down and I am going to come back. Thanks Jermain! read more

Excellent customer service!!! Was recommended by my friend ! Don't know much about cars but they helped me understand

I've been to several mechanics, but Andy at Douglaston Auto Care is the best! He fixed my car in no time and was very professional. Highly recommend going there. Ask for Andy or Dee read more

Professional mechanics who get the job done. Best prices in town !!!! I recommend this shop to anyone who wants peace of mind when leaving there vehicle to get repairs done. I have been using Dee as my mechanic for several years now I take all my cars to him. He is honest and a hard worker I have complete trust In his work. I highly recommend him if you want the job done right !!!! read more