The one star rating is specifically related to this facilities poor administration and financial…read moremismanagement. I visited in November 2024, and the poor communication and abject bedside manner by the doctor is irrelevant compared to the ensuing billing process. I received no bill in the mail, no phone call, email, or update on the MyChart app. After 13 months I received an email from a debt collector, including daily phone calls even on Christmas Eve. I had spoken to 4 people in the office multiple times, all of whom said I had a 0 balance. Despite this, repeated calls from the debt collector ensued. I have no late payments to any institution in almost 5 decades of life. But despite my best efforts to uncover a possible bill, only NMET had any record. All this for $99. The few workers that attempted to help me explained THEY were responsible for a poor and inefficient billing system. Sadly, UF's inability to manage their own system may become your problem. Beware and avoid patient care as they have demonstrated a lack of trust.

We changed our UHC insurance just so we could continue seeing Shawn Wells, bc she is caring and…read moreunderstanding. I love the fact that we don't seem to be rushed through, and she takes her time with us. I highly recommend her and UF Health Primary Care to anyone looking for excellent care.

The reason a patient has to often wait for the appointment is that Dr. Dobies is one of the…read morevanishing sort ! HE TAKE HIS TIME when necessary : An hour for my first visit. In a later visit he is the one to send me to an oncologist early enough, to I believe, save my life. My only regret is that the group he belongs to does not accept my health insurance anymore. But if a serious ailment comes to me, I will go to him and gladly pay for my own pocket . It amazes me me how we wait an hour without complaining to get sited at a restaurant; and that's WITH a reservation !

what a wonderful cardiologist and a super staff!!! dr…read more dobies....faina.....christie.....tracy----these individuals are so worthy of the praise that they receive!!!!! i am extremely thrilled and satisfied with the treatment that i receive!!!! i would not even consider going elsewhere for my treatment!!!!!! so very professional....so very compassionate......so very personable!!!!!

I come to see my GP Dr Jennifer Seda Ramirez. She takes her time to discuss my issues and takes…read morecare of prescriptions. The office staff checking in are quick and friendly.

The Best Dr., I have ever! She has a lot of great patience to communicate with me. I can read her…read morelip as well.

She replied very quickly as my mom was sick. However she is not accepting new patients. Be aware in…read morecase you are awaiting as a new patient.

I started seeing Dr. Bragg-Byrd about a month ago and have already had more positive experiences…read morewith her than with all of my previous physicians as an adult. The Direct Primary Care model has allowed me to reach out to her directly and receive responsive, compassionate care. She is kind and gentle with my kids and very warm and informative with my care. She met me at my car to bring me sample medication for an ongoing issue, no formal office visit required. She has been very responsive by phone and email and very patient during office visits. I was almost afraid to write this review in case because I value the personalized care so much that I don't want to attract a crowd!

Dr. Michaels is an excellent primary care physician. The office staff are friendly and caring.read more

I've been going to FM medical for the past four years... I'm very pleased with the care that I…read morereceive there. I like the doctors and the PA - they've all been fantastic and helped me out tremendously. I will say it's been more challenging lately a timely appointment... but I'm happy to have a good doctor there.

I am a retired pediatric critical care nurse for almost 40 years. I choose this as my family…read morepractice because the three practitioners are very caring, very diligent, and very knowledgeable. I also like that I don't make an appointment which may not end up being a good time for me with all my comorbidities. I just come anytime when they're open. I have never waited long but I tend to go closer to the evening. They take their last patient back at 7:00 p.m. Monday through Friday and at 4:00 p.m. Saturday/ Sunday. I highly recommend them. The three practitioners seem to get along well with each other and are very pleasant to be seen by. I'm happy to see any one of the three. Whenever I've had to have meds refilled that required a re-newed prescription. They get on top of it within that day... I've never had to call another time to re-ask. Even the intake assistants an office techs are very nice and thorough. Grateful they are so close to me!

Pathetically long wait--over 2.5 hours. Calling this an "urgent" care facility is a joke because…read morethere is no sense of urgency by anyone here. Go to the emergency room instead.

Dr. Felix Mitchell along with Ralph Priddy took the BEST CARE of me during my 3 months on home IV…read moreantibiotic infusions. they helped me go from an infection in my back preventing me from walking... Now, I'm up and walking around with just a cane because of a bad disc. They are Awesome!!!

They're not friendly in person perhaps overwhelmed. They try. The care is fine. Often hard to see…read moresomeone but again they try.

*Top quality care *Doctors & Staff knowledgeable & friendly…read more *Very little wait time *Very thorough *Highly recommend

I went to the office on us 1 in at. Augustine yesterday. I had an appointment to have steroid…read moreshots. i called them first...they have artificial intelligence answer the phone! you are not allowed to talk to a human!! it took me 20 minutes, I finally spoke with someone who confirmed my appointment, when I arrived there I was told to fill out forms I already did twice online! took 20 minutes of my time. they took me into the office and told me Sorry.....they couldn't do the procedure because the doctor was not there! I WAITED 45 MINUTES FOR. NOTHING. THEY WERE ALL LIKE. ROBOTS! HAD NO CARING OR EMPATHY , DIDNT CARE ABOUT WASTING MY TIME! I WOULD NEVER SUGGEST ANYONE EVER GO TO SE ORTHOPEDIST! THEY ARE AWFUL!