Excellent customer service. Friendly staff. Delicious Good food. They also have $5 specials that are offered every day. Perfect option for a lunch read more

Cafeteria style--Not even close--yeah I know Im 5 miles from the border of Mexico but I needed some Italian!! The sauce was terrible--the pasta terrible--the meatballs inedible! Even the salad dressing in the envelope was terrible. What was I thinking. read more

Fazoli's - Horrid - Pizza Near Me - Pharr, Texas

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Do not recommend. Ordered online through drive thru, did not got the pizza I order and only 2 slices out of 4 that I paid for, nor did I get the cheesecake that I also paid for and the order of breadsticks were also not in my order. Do not spend your money or time here. I wasted my money, never again will I come here. read more

Food is served warm and fresh Wish they served more than 4 meatballs for the large plate. Chicken was not dry at which I was very impressed with. Breadsticks are super soft!! Service was very quick! Me and my hubby had our plates less than 15 minutes. read more

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Fazoli's is a fast food Italian place. It is 1 of 5 clustered restaurants by Jackson Rd and Express way 83. The other restaurant choices are Chic Fil A, Canes, Freddy's, and Bar B Cuties. Of those 5 choices, Fazoli's would be my 5th choice to go to where 1 would be my priority. That's not to say that the food tastes bad. It just means that surrounded by the other choices, it pales in comparison. The pizza is average, if slightly bland in taste. The breadsticks were too salty for my taste. The real winner here was the ultimate pasta sampler. I was able to taste 4 of their pastas (fettuccini Alfredo, spaghetti with 1 meatball, lasagna, and penne pasta) one one plate. This solves the problem of, "I want to try them all but I don't know what to order." If you come here, this ultimate sampler is the place to start. Unlimited bread is also available with any order when you dine in, but we were given more than enough to start. The tables were clean, the service was great, and the atmosphere is good enough to enjoy with friends. I just wish the food was better tasting to make me keep coming more often. read more

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Good place. Purchased the family meal. Great amount of food for a reasonable price. Highly recommended!

Great food service was quick. The drive thru made it easy. Everything was efficient and the food was tasty. The packaging kept the food warm

I've been so excited for this place to open as I've never experienced an Italian fast food business. Also, very excited that it brings something totally new and unique to the area as most everything around is a burger joint. Today was my 2nd visit via drive-thru as it just opened 3 days ago & the inside has been really packed. The wait time has been kinda long but, I'm giving them the benefit of the doubt because it's been so busy & it's so new to everyone that people can't decide what to get. So far, the customer service has been really friendly & I have enjoyed the food. Now listen, I'm not saying it's gourmet or out of this world but, it's definitely a nice break from your typical fast food at half the cost of a regular Italian place. The flavors are good and the servings are generous for the price. The pasta is cooked right, the sauces are pretty good, the bread is soft, pizza kinda reminds me of Little Caesars, the Italian lemon ice drink is good when it's slushy (but once it melts tastes like margarita mix), the side salads have been my only disappointment thus far. I'll be back to try more and hopefully dine-in for the full experience. read more

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The food is utterly amazing! I loved every bite. The service was quiet fast and i Was pleasantly surprised. The best part about this restaurant is that it is VERY CHEAP. I would come here again and now has earned the title of my favorite Italian place here. read more

Fazoli's - i got the Cesar salad and the spaghetti with meatballs. - Pizza Near Me - Pharr, Texas

There is a reason why business is dropping off at Fazoli's. And that is that it is a very poor value. It costs more than other fast food options but does not deliver the quality of a pasta restaurant where you can can get a better quality meal and service for just a few dollars more. It falls into a weird place in that it isn't particularly cheaper for a family to eat here, but doesn't deliver the experience of a casual dining restaurant which costs just about the same. read more

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It's fast Italian food. Great prices for family dinners, which we get To Go. It's always packaged appropriately for the drive home. The service is always friendly and food is good. Obviously, you can't compare to a high end swanky Italian restaurants somewhere else because this is like I said "Fast Italian Food" with a drive through lane. Not bad when you don't want to cook dinner for your hungry family and won't make you go broke. read more

What a great experience friendly staff and food was so delicious, Belinda was very helpful and knew exactly what to offer us. The bread sticks were fresh and soft and so tasty. Prices are very reasonable and affordable. Place was very clean and nice atmosphere. Highly recommend great food, came out hot and fast and fresh. Thank you Belinda for a great lunch experience. read more

I really like Fazoli's and have had it when we travel out of town but tonight was a really bad experience. I ordered my food at 6:59pm and I really think my ticket was either skipped or forgotten. Then, 25 minutes later my wife decided to go ask for my food and check what was delaying the order. So until then, I get my order but to my surprise, my ravioli has steaming sauce over it but is dead cold inside. So I'm a bit upset about it and take my food back to the ordering station and all I get is a "not so genuine" sorry and they offered to replace my meal... the only problem is my whole family is done eating their food and are about to leave. So my only option is to get my meal to go knowing it will be cold, AGAIN, by the time I eat it at home. I understand the staff has policies and protocols for situations like this one but i feel that if I was a manager, I would have gone a lot further to make my customer feel like coming back soon. Sorry for being honest as I write this very uncomfortable review but I feel we can do better. Make people feel appreciated as they come by our businesses. One positive remark about the restaurant is their HUGe improvement they've done on their breadsticks! A while back I wrote about some soggy breadsticks we ate at an out of town franchise and the ones I tried last night were totally different and improved...night and day....good job Fazoli's Team. That's why I raised my experience to a 2 Star . read more

Fazoli's - Pizza Near Me - Pharr, Texas

Unrateable! I give it 1/2 , perhaps change the name to AWFULZOLI's, .... RAGU canned spaghetti sauce taste better . The elementary school cafeteria serves better pasta dish. The hospital bland diet has better taste compared . We end up in this fast food restaurant, because we just wanted to try a new place for Friday dinner, and there were several food places around the area but we haven't been to Fazoli, it was the worst choice we made. Never will ever be back. read more

Bad decisions were made today, choosing this place to eat being one of them. I had never been to this chain, but my husband had been years before and didn't recommend it. I insisted on trying it out anyway and was extremely disappointed. The dishes look and taste like cheap microwaved meals. My husband and I left our food and walked out. This place is gross, gross, gross! The customer service was good, but we won't be visiting again. Save your money and go somewhere else. read more

Guess who was lazy to cook today! Randomly decided to try this place again and brought my brother along. Was quiet and pleasant and to my surprise the food I ordered was really good. I got the baked ziti and my bro got the primo submarino which he loved. Pizza slice was a lot better than before and service was friendly as usual. Only negative thing I can say is that they need to stay on top of cleaning the empty tables, as any restaurant should really. Had a funny moment where the waitress kept piling on the breadsticks cause she didn't know how many we wanted. Should have told her to keep them coming. I'll bring my dad here sometime I'm sure he'll love the breadsticks haha. read more

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Not good at all. Everything tastes like Lean Cuisine. The employees are not at all friendly. The air conditioner is stuck on high. Bread sticks are ok. Edit: I woke up at 1 a.m. and puked up all of my Fazoli's. No joke. read more

I was craving pizza and we couldn't decide where to go. We were headed to Costco and see the sign for Fazoli's so since we have never been there we decided to try it out. While we waited in line they offered us free breadsticks and first bite fell in love. We ordered the pepperoni pizza and the ultimate fettuccine Alfredo pasta. Food was ok. Staff was nice, food came out fast considering it was packed. They even have a drive thru. read more

Fazoli's - Pizza Near Me - Pharr, Texas

This place is fantastic if you're looking for something quick filling to eat. Great service and great food for the price. Definitely coming back again. The place is also very clean :) read more

Fazoli's - Pizza, meatball sub and spaghetti with meat sauce. - Pizza Near Me - Pharr, Texas

Great food awesome price breadsticks every time you eat & attentive you can get your own to go box w/o having to ask in the front really good pizza here read more

Fazoli's - Pizza Near Me - Pharr, Texas

I was invited by a family to join them. I had never been here but had heard people had gone and liked it. I arrived and there was no wait at the counter to order. I ordered the baked Ziti which was ok it just needed more taste was too saucy for my taste. My kids had chicken Alfredo by them leaving plenty on their plate seemed they were not to excited about eating it. Their side salads were good however. My friend had an Italian sub which they liked. His wife ordered spaghetti and meatballs which was good she said. Their son ordered a pizza that never arrived. They forget to submit the order. The manager was very attentive and came to resolve the problem. I need to try this place again to give an accurate review. I wasn't pleased but I'm hoping it was just a bad day for a weekend? read more

Had lunch here, dine in.Servers not wearing gloves, serving with bare hands after wiping fore sweat with bare hand.Very gross! Ruined my meal and appetite. Will not return.I ordered Ultimate fettuccine.They did not drain pasta so it was all water when I got to the bottom. Ask to talk to manager but no one showed up. read more

By far one of my FAVORITE fast food restaurant! You walk in and notice the cleanliness. Employees are VERY attentive. The food is very good. read more

I ordered my meal through GrubHub and requested that none of it have cheese because of a diary allergy. My food arrived quickly, but there was cheese on my salad and on the pasta, and they gave me ranch dressing instead of honey French. When I called the manager informed me I had to call GrubHub to fix it. If I ever go back it will be through the drive through so I can check my food then and there. If it's still wrong these 2 stars will go become 1. read more

Ordered through Grubhub (next time we will just go there ourselves if that). Breadsticks were ok, pasta was over cooked (could've just made our own at home), but as expected for the price and convenience. Missing 3 items to find 2 were canceled without explanation and one charged without being given. Refunded for missing item by Grubhub. Convenient when you're in a hurry and don't feel like cooking, but would've been great to be notified if an item(s) were canceled so they could be replaced. Overall 3.5 for convenience and being quick service take out. read more

I absolutely love this place. It's my to go place during my lunch break; it's fast, good, and cheap! Bella is always very kind and greets you with a big smile. The only thing is to bring some sort of light jacket because it's always freezing. read more

Went to this establishment 1:10/18 at 5:30pm. Our food was cold , but our plates were hot. They had no knifes . The cashier didn't explain the menu at all. He was confused. They weren't busy at all. Have eaten at Fazolis before but this experience will keep me from returning anytime soon. I asked for extra sauce to try to make my lasagna juicier , but it didn't. Barb Rawlings read more

First time being there and we really enjoyed it!!! Unbelievable breadsticks.. Marfelia help us a lot with the menu. We'll be back for sure:) read more

The taste reminds me of the canned Chef Boyardee products; as soon as food is served you are offered breadsticks; as of now I'm done with my meal stepping out and I never got to taste the breadsticks; Next time I'll just buy a couple of cans of the spaghetti and meatballs and eat at home. Cheers read more

Pretty good food and convienent for being a drive thru for Italian food. Enjoyed my visit. Good spaghetti read more

The taste of this pizza is excellent and the amount of waiting time is minimal. The prices are super cheap and the service is nice. I ordered the Lunch Special and I got one cheese pizza and the penne pasta (no sauce, don't ask) and they practically drown my pasta and my pizza in butter. read more

I am here on vacation and my friend took me here and I must say. The cashier didn't understand what my friend wanted and it got to the point that he just walked away and called his manager to let her handle the problem, which I thought was a bit rude because if you can't calm the customer or try to understand, than you shouldn't be working with customers. When they brought our food the lasagna we ordered was cool, which was disappointed I gave them a 3 rating because the bread rolls were nice and hot and buttered just right and tasted amazing. But I won't go there again read more

PLEASE do not ignore this place! I survived off of Fazoli's in college because it has always been cheap and quick Italian food. The owner here has taken extra for the quality and it is amazing. Once you go here you will not want any other Italian. Pizza is really good too but I would stay towards the other items read more

The food was good and if the restaurant were more fine dining it would rate 5 stars. But it is fast food that tasted good in a cold stark minimal room. Also I did not get what I ordered but they were gracious about it and corrected the mistake promptly. I think I even got an extra delicious breadstick. Sure can't complain about the price. $20 for two with salads and drink breadsticks and main. The temperature in the dining area was cold cold cold and not conducive to relaxed dining. read more

This place only opened a few days ago so it was super packed but I left happy for the most part. Prices are excellent, very fair. Restaurant is inviting and cozy although the AC was a bit too cold even for me. Wait time was bad but every table was full so I can't fault them for that - as previously mentioned - they just opened. Pasta is well-served and quite good. Not Olive Garden good but good. Only thing I didn't like much were the breadsticks which were dripping butter (gross). All in all though - great. Glad we finally got a Fazoli's. I had seen them in San Antonio and always was curious. I'll be back. read more

Very good. Great prices. The bread sticks are wonderful. I am watching my calories but blew it. Next time I will try the salad. Lots of people. My slice of pizza was wonderful. I like that the portions were not huge. Just right. I will return. read more

Breadsticks are good, but kind of salty. I got the ultimate sampler and it was a lot of food for one. Pretty sure 2 could share it with both being full. Free unlimited breadsticks. Choice of salad or pizza slice, and drink with meal upgrade. Pizza was ok, kinda like a Cici's type pizza. Good middle ground between fine dining and fast food. Tables could be a little cleaner. read more

This place sucks. It has low quality food. The pasta tastes gross and store bought. The pizza tasted gross and too chewy. The cheese tasted gross and the pepperoni wasn't cooked well. Breadsticks taste cheap along with everything else. They have a lunch deal to attract customers with a shitty lunch. read more

After a little Christmas shopping wife and I decided to visit this location Monday evening December 7 . First time visit and soon to be one of many . Although our order was in incorrect , we decided to try their new dish 3 cheese crusted chicken bake . Good little dish . we were served chicken fettuccine. Well obviously the wife dug in before I informed her of the wrong dish . This is where our meal went from ok to great !!' Thanks to the truly professional and extremely attentive customer service we received by the assistant manager in charge named Nicole . Her polite and apologetic approach was appreciated but her attention to making things right was spot on ! In the midst of covid craziness , here you will find a caring and "we make it right attitude " . Great tasting food and breadsticks that are endlessly delicious . but the outstanding personal service and tremendously positive attitude from Nicole and the staff made it a truly pleasant dining experience. We will be back ... really soon !!! read more

Visited this place 20Nov2018 before we went home thinking I was going to have a great dinner with the family at home. Boy was I wrong... first off, the food had no flavor what so ever. Second, it looks like they hired a daycare with a full staff of young adults. We all know that young adults cut corners when there isn't a an older adult around to enforce the rules. Well anyways I get home and start eating my food and I make it 70% through my Chicken Carbonara when all of a sudden I felt a different texture in my throat besides the food. I immediately used my fingers to pull the food out of my mouth while I'm examining it when it falls back into the plate. It didn't take long before I ran into a long(and when I say long I mean at least 8 to 10 inches) hair. After i saw it i immediately ran over to my trashcan and gagged the rest of the food and human hair out of my mouth. I recall seeing 3 women working and NOBODY was wearing any type of hair net. FAZOLI... I don't know what your policy is on food safety or adulteration but you need to implement a standard that would put a stop to this for good. Because of that you have lost 6 regulars and maybe more for whomever reads this testimony that I have delivered tonight. FIX IT NOW read more

Fazoli's - Unsafe food practices - Pizza Near Me - Pharr, Texas