First time customer. Very bad customer service for not being honest in forgetting to place my order and for the owner not putting the customer first and calming the situation down. Example of good customer service: Please give me 15 minutes and I will take care of the matter. Sorry for the inconvenience. Will not be back, lost not one but two customers. read more

Great food, pizza, amazing staff always smiling and we always go there for birthdays and special events. You guys are the best.!

Our waiter Nathan was attentive. The photos pretty much speak for themselves. I enjoyed my meal. This place looks and feels like you are eating at grandmas place. Super chill place. read more

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A dumpster dive would have been a more enchanting dinner experience. What we all experienced was horrible food, horrible service, a horrible atmosphere, a horrible smell, and a horribly dirty establishment, which is all most likely because of horrible management. read more

Food was cold and not good. Such an unpleasant and disappointing experience. Don't waste your time or money going to this restaurant, as there are so many better places. read more

The service was mediocre, at best & the food took over an hour. The waitress treated us differently and did not make us feel welcome right from the start. read more

I stopped here while in town for work as this place caught my eye. Inside feels kinda romantic like it would make a great date spot. It feels like youre in a home. Ironically I sat outside where there were no others around. I ordered lasagna and a glass of the house wine. I like this place as the server was kind and the food was lovely. Definitely stop in and support local! read more

Ambiance is cozy and very Italian Server was prompt, friendly and courteous. Always ready to refill my drink before I even asked Pizza was better than your typical pizza chain I would definitely return read more

Pizza here is always on point. Service is okay. Got a plate to share and was charged a extra fee to split the food. Mind you we didn't ask them to split the food for us and were not informed there would be a charge to do so. The look and feel of this place is cute, cozy. But needs to do something about getting a changing table in the bathrooms. read more

The food is excellent however I do not enjoy watching and hearing political news while dining. It takes away from the experience. Why not something less polarizing than politics? read more

Mama's Pizzeria - Pizza Near Me - McAllen, Texas

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We have gone twice and refuse service just because it's 30 minutes til closing!! If you all servers don't want to work then stay home!! Don't want to serve nobody saying that the service is down. I wish I could rate you zero read more

What a great experience. The owner is so friendly and considerate! We ordered pizzas to go for later in the week, being we are from the island and don't get out to McAllen much, he went above and beyond for us. They also have the best gluten free pizza in the Valley! Thank you for everything! read more

Came by with hubby after a close friend of ours recommended it. We had no idea it even existed but were so pleasantly surprised! Loved the outdoor seating. The place is adorable. No true hostess, we were just asked to sit anywhere. We grabbed a table inside. Our server was fast and friendly. We ordered a house salad, fried mushrooms, spaghetti and a calzone for hubby. The house dressing was phenomenal. The fried mushrooms had the most amazing breading with the mushroom cooked to perfection. But I fell in love with the spaghetti and meatball. That fresh basil really elevates it. Hubby enjoyed his calzone with a hearty serving of marinara. Can't wait to come back! read more

Mama's Pizzeria - Spaghetti - Pizza Near Me - McAllen, Texas

TERRIBLE, I wish there was a better way to express How Truly disappointed I was here. I ordered Bruschetta and we ordered Calamari and cheese bread. The Bruschetta was just a bowl of diced tomatoes with some kind of dressing and a plate of bread not even Italian bread of any kind very thin regular bread toasted and you add the tomatoes yourself. The cheese bread the same just regular thin bread with Parmesan cheese melted on top and the calamari you could taste the batter and it was so hard I never tasted the Calamari. My family ordered but after tasting the entrees I said I can just imagine what the food is going to be No I don't want any. Oh and who I started to say something to the waitress she immediately went into defense mode about the Bruschetta I said " I've eaten at so many Italian Restaurants even at your other restaurant on 83 and she rudely said "We are Not Mia's We are Mama s ". I asked my son Why the Rudeness ?and he said there's a History about this place, I said but even that It's not very professional to say that in public like that."" I don't know. There were Cats there in the dining area. I'm an animal lover but you Don't have any kind of animal around food. Unsanitary I can imagine cats in the kitchen all over the food. Nope Do Not Go there. I know I won't go there plus for my family sake I didn't say anything at the time and my son paid and gave a good tip But no Never again and for those wanting a good Italian place check around and don't be surprised if you see Mamas in the News for unsanitary code violations and if you keep cats in your restaurant it might be to chase away the mice. Look around if you happen to go there Cats everywhere inside and outside. Terrible Terrible read more

Great roast beef sandwich. Tasty French fries and Italian sodas make for a good lunch.

Came to this cute little pizzeria and was impressed. Looks small from the outside but it's very spacious from the inside. You come in and you get great service. Food was definitely worth the wait! Our waiter was such a great guy and always came to check on us. I do wish the pizza had more pepperonis, but other than that the pizza was perfect. The pasta needed just a tad bit more cooking and the bread was a bit soggy because of the overload of butter, but the dish was pretty good and presented very nicely. All in all worth the visit, definitely coming back to try more. read more

Mama's Pizzeria - Medium Pepperoni pizza - Pizza Near Me - McAllen, Texas

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Our appetizer & pizza were lacking any flavor & the ingredients on the pizza were very skimpy. Every step of the way we had to look for our server, whether it was for a beverage refill, a pizza box for leftovers, & even to pay the check. The parking lot & restaurant are both extremely small too. We will not be returning & plan to try Mama Mia which sounds more promising. read more

I had an unfortunate experience with Mama's Pizzeria, which is a shame because this was my second visit. I ordered the Lasagna and the first half of it was decent, but then I took a bite that was ice cold. I told the staff and they took it to the kitchen and back to my table in less than 3 minutes. Which although I was told otherwise, it's likely this was a microwave oven. The server was nice and apologetic but if I wanted to heat up a Frozen Lasagna, I could have gone to Walmart and bought one there for 1/4 of the price. I love supporting local business and I would have given it another try, but what made this a bad to worse experience was that I was not even offered a discounted rate for being served ice cold food and having my appetite ruined. Mama's Pizzeria lack of responsibility has led me to believe they do not care about their patrons' experience and rather make the next buck. I hope my tip completely goes to my server and not shared as she was the only one that offered any apologies. To the guy that brought me the tab with a huge smile and found the whole situation funny, I thank you for being the ultimate reason in confirming that I will be avoiding this place moving forward and would never recommend it to friends or family. Leadership, I recommend a refresher on Customer Experience. read more

I love ordering the lasagna from here! Really great service! Even to g orders are great! The garlic bread is always phenomenal! I love the outdoor patio! read more

Mama's Pizzeria - Pizza Near Me - McAllen, Texas

Staff was courteous and helpful, food was excellent, atmosphere was great. Whether dine in or takeout, it's always been a good experience for me. read more

Just love any thing I order . it's all made with lost of love . Mrs. James I get some dessert next time

Food here is great but the customer service is terrible. I've never written a negative review but I've ordered take out here 4 times in the last two months and am always dealing with rude people in the 5-10 minutes I'm there to pick up my order. I got incorrectly charged for an item I didn't order and the cashier argues with me that I did order it instead of apologizing and taking it off my bill. read more

We arrived before 5pm with a group of 10. Everyone's food was good and hot. Our waitress Nayie was pleasant & attentive with great service!!! We will be back!!! read more

Food was amazing and so was the service! First time there and will be going back as a regular from now on!

Great Food! Service always on Point! Environment relax and chill to enjoy a great dinner with family!

Food is good, prices are a little on the high side. Can get a bit noisy when busy. They do NOT offer a military discount. read more

I was very disappointed with the food and especially the service. I was with a party of 10 and some had shared plates. Food was not seasoned well, very bland, pasta sauce was very watered down. It was quite a long wait but I understand the fact that the pizzas are made from scratch. When the calzones came out they looked amazing. Cut into them and the meat was cold cheese wast even melted. A few minutes the pastas came out the same exact way. The only thing that came out hot was the overpriced burger and fries. To fix this all that was done was they took the calzones to the back and threw them back in the brick oven and probably just microwaved our pastas. Manager didn't come by and apologize there was no type of compensation for our order. The final straw for me was when I went to go pick up a to go order I made for my husband before we had purchased our food. I was completely ignored when I was standing in front of the counter. Five people walked by and did not even acknowledge me. I'm never going there again. I did not choose this location I prefer Mama Mia's read more

We tried this place a couple months ago. Pizza was good, and they were a 'little' slow. But we went tonight and it was worse. The waiter took our drink order and brought the drinks in a reasonable amount of time, but then he forgot we existed. I kept noticing him stop to goof-off with the folks working the bar. I left some cash on the table for our drinks and we left. Rumor has it, those bills are still sitting there. read more

Sub-par. I was expecting authentic Italian food but I wasn't impressed at all. The food tasted like it was taken out of a frozen bag.

Buena comida, buen servicio, algo ruidoso; mucho espacio para estacionar; Lasaña vegetariana muy rica

Love this place!! Everything is always fresh and made to order!! Everyone is so friendly and welcoming! You really can't go wrong with anything on the menu however, my favorite dish is the chipotle chicken!! read more

We went here on a busy Saturday evening. Honestly we usually go to Mama Mia's on old 83 but there was a 40 min wait. We had been going to that location for more than 20 years. It was one of many family dinner spots that we made sure to go to when returning home. Unfortunately or fortunately, it was very busy this past Saturday night and we went to Mama's. I had only been here once before but I can honestly say that we will be coming here from now on. First of all they have nice outdoor seating with heaters during the winter. As you walk in, it is a cozy but loud environment. There is a small bird cage in one corner as you enter a separate dining room. There are tvs on the a few walls. We sat down immediately. I had called ahead and again fortunately there was a table available and the other location was less then 5 min away. They seemed short staffed for a holiday weekend but they were also very busy with multiple very large parties(more than 10). Off the bat the menu seemed to have a lot of the same but there seemed to be more variety. They have fried pickle spears which used to be an off the menu item,like at in and out burgers. The original location does not make them anymore to our disappointment, but this one does!! They have a tour of Italy option, similar to Olive Garden with a lasagna, chicken Parma and fettuccini, which the other does not have. It was piping hot and delicious. I will probably just get the lasagna next time because it was excellent. Overall the food was great! My wife got the chipotle chicken pasta dish and she loved it. Last but not least, the wait staff were all very helpful. Despite being very busy every single person from our own waitress to the ones picking up dishes and refilling drinks were all very attentive and patient. We will definitely be back and I think it is safe to say this is now our preferred Mama's. read more

Tasteless dough, calzone appetizer without cheese, and insufficient ingredients on the pizza defined our food. Service was fair but the refusal to change the TV from Tucker Carlson made the meal not only inadequate but also uncomfortable. Definitely not returning. read more

I was invited here for dinner by some fellow Yelpers and I'm so glad I checked this place out! I was under the impression that Mama's and Mama Mia's are the same, however I was CLEARLY mistaken by my recent visit here at Mama's. The atmosphere here, by itself, is great. We chose to sit outside on the patio and it was an excellent choice! The tables were spacious, they had awesome live music playing, plus the music wasn't so loud that you couldn't talk over it. I also like that this place has a more modern vibe than Mama Mia's. It just felt more comfortable to me. Now the important part, the food! We ordered fried pickles and spinach artichoke dip to share, which were both fantastic. For our entrees, I ordered the spaghetti parmigiana with vegan sauce and my guy ordered the pepperoni pasta dish. Both were HUGE portions and came with garlic bread. I couldn't eat all of mine and neither could he (not that we didn't try). Plus, we were able to bring our own wine with us, which was definitely a plus! It's very rare you see a BYOB option outside of a major city. Overall, I was very impressed with my experience at Mama's. The food, ambiance, and service were all great. Can't wait to try this place again! read more

Mama's Pizzeria - Spaghetti Parmigiana, yum! - Pizza Near Me - McAllen, Texas

Every time we go we always have great service and the food is delicious! I would recommend it to anyone who wants to get away from the typical fast food pizza place. read more

One of the best if not the best pizzaria in the valley found it because after coming back from Chicago I was craving a Chicago style pizza(deepdish) pizza pie!!!! And this place did not disappoint. While they're usually busy as heck the food makes up for it. Their pastas are also amazing had 2 different types so far I can't wait to go again!!! read more

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We had two great dinners here while in the area. Great service and excellent food. Charming patio for outside dining with a dog! read more

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I had the cauliflower crust goat cheese pesto sauce with added sausage and their sweet tea is out of this world good! read more

Mama's Pizzeria - Cauliflower crust goat cheese pesto sauce with added sausage pizza - Pizza Near Me - McAllen, Texas

I used to love it here. But lately the service is absolutely horrendous. I used to recommend this place to every one that I knew and NOW I'd be embarrassed to send someone here. My family of 4 and I walked in and were given an ugly look by what i'm assuming was a bus boy. No "hello" "welcome" "be right with you" not by ONE SOUL. We sat ourselves, and were ignored for nearly 15 minutes. I tried to get the attention of multiple people who all ignored me. Then when I finally got attention, the girl looked at me super annoyed and proceeded to ask me for "HOW MANY?" I probably answered this question 5 times. I was finally losing it when another family of 4 walked in, (they experienced a wait as well at the door) Then someone cleaned them off a table and they sat. The moment they sat they had menus and someone taking their drink order while we were still here. Without a menu and at 15 minutes sitting being IGNORED BY ALL STAFF. Also We were sitting in the middle of the restaurant, not tucked off in some corner. Just so you understand how frustrating this was. FINALLY after another 3 minutes some guy brought menus. Took our drink order etc. At this point i'm not even hungry anymore, I'm still here because my son and parents are starving. I will definitely not be recommending this place again NOW or in the future. Absolutely terrible experience. DO NOT RECOMMEND. read more

The place itself was a little run down, could use some TLC, the service was a bit lacking, the server was in too much of a hurry and would leave the dirty plates on the table, the food was just ok, I ordered the Mamma's lasagna that has mushrooms, and the mushrooms instead of being fresh were from a can. My kid had the spaghetti with meatballs, the spaghetti was tasty but the meatballs tasted too much of fennel and he didn't like them. My husband had the Mamma's Trio, the chicken parmesan was the worst, the chicken was reheated, tough, dry and just plain horrible, the fettuccine alfredo was a bit better but didn't really taste like much, very mediocre, the lasagna was the only was thatbhe was able to eat. Then we all shared a cheesecake that was not a cheesecake but a vanilla cream pie, it wasn't bad, but it was definitely not cheesecake. We won't be going back. read more