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    Fazoli's

    3.3 (27 reviews)
    InexpensiveItalian, Pizza, Fast Food
    Closed 10:30 am - 10:00 pm
    Updated 2 months ago

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    FAZOLI'S ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids

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    Cheese ravioli in meat sauce.
    Mark O.

    The service was very attentive. Members of management were active on both the front line and in the dining room, whether it was serving breadsticks or giving direction to their team members. That was pleasant to see and is just about the only highlight of the experience. I think Fazoli's has paid to much attention trying to be Panera with the real plates and real silverware--and not enough on the food. Ravioli was bland; the filling was lifeless. A defibrillator would not have revived the pasta or the sauce. The salad could use quite a bit of improvement. Some sad Romaine lettuce, a smack of shredded mozzarella, and two grape tomatoes don't make a salad. Needed something to add color--onion, cucumber, etc. I used the balsamic vinaigrette dressing (comes in packets) and the dressing was nothing spectacular either. No herbs or seasonings came through; the dressing tasted like someone just dumped cruets of oil and vinegar together and called it a dressing. For the price, (I dropped $11), you're just as well going off to Olive Garden for the same tasteless experience; at least they have Zuppa Toscana there and its unlimited.

    The only sign displayed

    I went to Fazoli's in Ankeny on 1st Street. When I was there I noticed the sign that says this, buy $20 in gift cards and get $5 off your next visit. When I went in I bought 4 $25 gift cards and two $50 gift cards totaling $200 in gift cards. They gave me six $5 cards. I told them the sign says $5 for every 20 I should have gotten 10. They said no you get a $5 card with every purchase of a card that's $20 or more, so since I only had six cards I only get six $5 coupons. I told them the sign says $5 for every $20, and every time they would read the sign back to me they would say no it's $5 for every $20 card or more, and that's not what the sign says. I asked them if I were to come in here and buy 10, $20 cards would I get 10 of them? They said yes. So I said I want a refund on these cards and I'll come back in and buy them that way and they told me I couldn't get a refund on cards already purchased. I have to talk to the manager they said the manager was not there. I got in my car and left and called within 5 minutes asked to talk to the manager and he answered the phone. When I told him I should have gotten 10 he would come out and read the sign again to me and he would read with the purchase of $20 "or more"which is not what the sign says. Only after telling the manager I would turn him into the Better Business Bureau ect. because this sign is false advertisement he offered to give me the other 4, $5 cards. The star rating is not for the food but the customer service and I put it one star because they wouldn't let me do this review without a rating so I couldn't have zero. Here is the sign:

    Mike H.

    Very good staff member very patient with my undecided and changed order, left full and satisfied

    a hand holding a red card
    Kiara L.

    if i could give this place negative stars I GLADLY WOULD!!! i ordered the crispy chicken bacon ranch salad and had it delivered to my work. as i started eating it i noticed something odd looking in the salad and i told my coworkers because it didn't blend with the salad. there was nothing black in my salad besides this little thing i seen. i take it out and all my coworkers say it's a bug. they turned flashlights on it and kept repeating that it was a bug. i called the store and was immediately laughed at by 2 female servers or cashiers whoever it was that answered the phone, she was having a conversation in the background laughing about how i placed the bug in the food. then the manager proceeds to tell me that he can't give me a refund and that he doesn't know what it is that's in my food. i proceeded to have a screaming match and cursing the manager out for not listening to anything i said and he had no concern for my health or the quality of the food he was serving to locals. might i add i have a stomach disease that prevents me from eating a lot of food, i specifically ordered a salad because i couldn't eat the mexican food that was being provided to us at work. this was my first time ever ordering and eating something from fazolis and let me tell you i will NEVER be returning. they have the absolute worst customer service, they have the rudest workers, the worst manager, and disgusting food infested with bugs. NEVER EAT HERE

    Three-Cheese Tortellini Alfredo, Pizza Slice, Buffalo Chicken Breadstick Slider,

    Great service and I mean top notch clean calm and collected. Food was quick to and yummy

    Yummyyyyy!!!

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    4 years ago

    Ridiculously long wait in drive Thru. No one in restaurant and they can't get pasta and breadsticks out quickly?? Don't waste your time.

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    Ask the Community - Fazoli's

    Review Highlights - Fazoli's

    Got the endless pasta and had the alfredo and creamy basil penne both with chicken.

    Mentioned in 4 reviews

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    Nonna’s Pizza & Pasta - Sausage pizza slice

    Nonna’s Pizza & Pasta

    (108 reviews)

    Took a friend to Nonna's Pizza & Pasta for their 49th birthday... I hadn't really researched it…read moreother than knowing people said they did pizza by the slice and by looking at their menu online before we headed that way. Parking is great. It's in the same building as Filet Steakhouse. Down on the Southeast corner... It's not exactly what I expected. Don't expect the atmosphere of Baratta's, Latin King, or Cosi Cucina. The front dining area is more informal. Don't take that wrong though... I'm not taking anything away from it. The place has a great vibe to it and I felt comfortable. I loved the NYC themed decor and the look of the place. There is at least one more dining area called the Manhattan room. I'm not sure if this is a private room or what it exactly takes to get in there... It sure looked pretty classy through the doorway though! The process is more or less order at the front counter. Pay when you order. Seat yourself. Self serve drinks (Coke products). Silverware and napkins can be picked up by the drink station. While you order at the counter the food is brought to your table when it is ready. Seating is all low top tables and chairs along with a few stools at the bar. I noticed a few people picking up menus, going to a seat and browsing the menu and then going up to order. This is probably what I would do next time if I was ordering anything but the pizza by the slice. The service we had was really good. From the gentlemen at the front counter and register...along with the staff who were working the floor dropping off food and bussing tables. The menu is quite extensive! Everyone can find something. Appetizers, soup, salads, pizza by the slice, round pies, square pies, thin and crispy, gluten free... Calzones, hot and cold sandwiches, pasta dishes, chicken and shrimp entrees, salmon, desserts, and kids meals. While I do like pizza... And they have a HUGE selection of pies in all kinds of combinations...by the slice or baked fresh... We both tried pasta dishes. 1x Shrimp Parmigiana 1x Stuffed Shells sub alfredo 2x House salads (creamy parm and blue cheese) 2x Fountain drinks Complimentary bread with our entrees The wait for our food was short. Our salads came out first. Everything was fresh and tasted good. One thing... Some of the pieces of lettuce could have been chopped a smaller. Made it a little harder to manage than it should have been... Easy fix though... Make sure you grab a knife. I'm not sure if that's normal or if it was a one off. Not a big deal. The pasta dishes hit the table along with the complimentary bread... If you go here just for pizza by the slice... You're really missing out! Their pasta dishes would easily rival any of the places I listed above when I mentioned atmosphere. The portions are large. I had to do something that I don't normally do. I took some home for the next day. I'm usually the guy who gets irritated because someone writes... "I can easily make three meals out of what I was served...!" When I order the same thing where they are...and I clean my plate. Lol All in all a great meal and I think we spent in the mid-$60 range before tip. Definitely going to back to check out some of the other items on the menu... And the pizza! https://nonnaspizzapastas.com/

    We stopped in here on a Saturday night and it was busy, but we easily got food and had a place to…read moreseat. My boyfriend and I both ordered a slice of pizza. You get to choose from several options that are in their display case. We also ordered garlic knots. We enjoyed everything we ordered. The pizza was delicious and I can't wait to try other toppings. I love that you can just get a slice, so when it's a small group everyone can get what they want without having to order whole pizzas. My favorite part about this place is the staff. All the employees are so kind and so helpful. We sat at the bar, so we were able to chat a little bit more with the people working and I am so happy we did. They are all willing to go the extra mile to make sure the food and experience is up to your standards. Nonna's is a new staple dinner stop for my boyfriend and I.

    Bianca’s Grill and Vineyard - Old fashioned

    Bianca’s Grill and Vineyard

    (12 reviews)

    I really wanted to like this place as it's new to Ankeny and a local small business but I have to…read moresay my first time here was underwhelming. We were seated quickly at 5:45. Two other tables in the place were occupied. Host came and gave us waters/silverware. We didn't see a server for 15 minutes while the host came by again gave us some bread. We let him know we were ready to place a drink/app order. He said he was just the host, he'd go look for our server and also apologized for the wait because they were slammed. No other tables had filled other than the 2 that were occupied when we came in. There was an uninterested bartender, or rather just a guy standing on the other side of the bar because he didn't do anything the whole time we were there. Our server came over after another 5 minutes and took our drink/app order. While waiting for our drinks, the table behind us complained about their steak & said it was inedible and the server brought the owner out who offered them half off their bill & gave them free desserts. When our drinks finally came (40 minutes later), we said we were ready to place our entree order. She took our order, seemed unenthused & said "it will be awhile for the garlic knots, we are super busy, so... sorry." Still only 3 occupied tables. The garlic knots came out & they were the same bread as the ones that came out for free in the beginning. Would have been good to know before we paid extra for them as the appetizer. They were good and buttery. The side salads were rather boring, romaine lettuce & cucumbers and an underwhelming amount of croutons. The ranch for the salad was quite good. Our entrees came out an hour after ordering. My husband ordered the lasagna & said it tasted good but it was more like a baked pasta with thick layer of cheese, then a layer of lasagna noodle on top of a pasta-sauce soup. I ordered the chicken parm. Presentation was not good. Not enough sauce, too much cheese. Chicken was breaded well but I barely got to it. Taste was not very flavorful. I didn't dislike it but I won't be desperate to eat it again. We had to ask for refills every time we needed one. Didn't complain but we did ask for our check right away, the owner came over apologizing for the wait and offered us a free dessert. She was very nice and apologetic & we felt bad. We chose a cannoli and it was delicious. The owner told us she makes the cannoli filling herself and it was so good!! The entire meal took a little over 2 hours & we're not sure if we'll be back, but if we were it would be for the owner's cannolis & not for dinner. I hope it was just an off night & might suggest hiring better staff if it wasn't.

    I think this is now out of business. Keep driving by and it is never open. Do not plan on going…read morethere for food.

    Cinnaholic

    Cinnaholic

    (5 reviews)

    This is a small national chain shop that serves gourmet cinnamon rolls. It is located in a large…read morestrip mall area in Ankeny. There is tons of parking available in the strip mall's parking lot that is in a reasonable walking distance. As I mentioned, these are gourmet cinnamon rolls, and gourmet does not come cheap. The shop is very clean. They have a decent size dining area with tables and chairs. There is also a lounge area with purple couches. You will find a fenced in patio area available to eat you treat at as well. The guy working the shop was friendly enough, but my interaction with him was limited. They have a bunch of signature and rotating/seasonal cinnamon rolls such as Strawberry Fields Roll, Berry Crumble Roll, Tropical Bliss Roll, Caramel Apple Pie Roll, and Campfire S'mores Roll. You can also get a traditional plain cinnamon roll. They also have soft serve, brownies, cookie dough, king cake and ice cream floats. I got a Snicker Salad. It was made while I waited and only took five minutes. I ordered it at night and ate it the following morning. It was still delicious. I really enjoyed it. It was tasty. I highly recommend checking this place out to satisfy your sweet tooth.

    Loooooove Cinnaholic and this new location! Visited on a Monday night and they were decently…read morepacked. Got my order in through the app and made an easy pick up. Customer service was extremely awesome for just me doing an online order. Very helpful and sweet. This location was big and very clean and beautiful. Cinnamon roll was hot and tasty. Loved every bite. I think I would prefer to come out here rather than downtown now. Excellent parking spaces and very clean and upscale. I hope this new location does very well and I look forward to coming here many more times to enjoy this wonderful vegan treat in Ankeny!

    Fazoli's - italian - Updated May 2026

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