Ordered a chocolate concrete mixer with hot fudge and Heath. Not sure what slop I was brought but it was melted, not chocolate, and had no fudge or heath. They refused to remake properly. My pop came with 0 ice. And they left out the ranch I had to pay extra for. Will not be returning. read more

I was in this Culver's today with a huge order. I received the BEST service possible, including a very patient server. The turtle cheesecake custard I got here was WONDERFUL. I love the store decor(holiday). They have a very clean store, lot parking and very friendly, helpful staff. MarcyDiner'sTantrumScale 5/5- NoScreamingKids. CyHawkApproved. Thank you to all of the servers who were working today. read more

Another Culvers, another long wait. They better be killing, prepping, and cooking it. But damn if their food isn't good.

Note to self: going to Culvers drive thru during peek lunch time on a Saturday is a horrible idea. We had to wait at least 15 minutes for our food to be brought out, but it was fresh (nobody wants cheese curds that have been sitting around forever) and delicious. While we waited I ran inside to use the restroom which was clean even though they were extremely busy. The person who took our order was friendly. read more

Not bad, love the convenience aspect and friendly people! Wide selection of fresh food that you can easily grab on the go. Will visit again.

My boyfriend and I ordered a scoop vanilla ice cream with cookie dough... unfortunately we received a scoop of vanilla with BARELY ANY cookie dough. read more

Tried the new north side Culver's and found it to be very good. I believe I like it better than the south east side one on Delaware.

Please have someone else working the mic in driveway that has less of a foreign accent. Please think about your communication skills, and who's doing most of the talking. (Management) Because of the lack of or miscommunication due to theheavy accent we probably won't be heading back to your business anytime soon. Thank you read more

HAVE AGAIN: Old fashioned chocolate shake was good, but I think frozen custard is better eaten straight and not in a milkshake. NOT HAVE AGAIN: The hot fudge sundae was ok, but not great. read more

Thanks for forgetting my fucking chicken tenders. Y'all always forget to put at least one thing in every customers order istg. Like it's really not that hard to have everything in the customers bag. Get it fixed. read more

They have stupid people running the drive through. I asked for a double burger PLAIN "with just meat and bun." I get home and what do I have? A double cheeseburger. I can't eat cheese. read more

I went to Culver's for the last time in my life yesterday. There latest price Increases and smaller portions have made it RIDICULOUS!! 8 bucks for a burger that left me hungry. What a joke. Last week it was dried out chicken strips that were not filling. I'll never go back and I advise y'all to go somewhere else that's priced better and filling. I'll tell everyone I know about this. read more

I am addicted to Culver frozen custard. I am happy every time we swing by. I have a chocolate cone each time. It's so easy and simple. It's a quick trip through the drive through and they are always kind and get me my fix. I have been here for a meal but it's been awhile. I'm just happy with the custard and that's what keeps bringing me back. read more

I usually go to this place for ice cream but today was bad. All I ordered were two regular sized concrete mixers and one had chocolate cake in it through the drive thru and they gave me a #28 sign to put out my window. 15 mins goes by and all the cars are passing me so I finally went inside and asked why I was waiting a long time for just ice cream. They said we don't have a number 28 and I said well I was given it and already paid. They asked what I got and one of the girls go "what's a regular size" I said idk it's your menu. It says regular concrete mixer on the menu and then the girl wasn't sure if they had chocolate cake mixer either. She finally found it and spilled it all over the counter and picked up the pieces that were on the counter with her bare hands and put it into my ice cream. I wasn't mad but just disappointed that no one apologized nor took me seriously. read more

The food is standard Culver's quality - yummy burgers and decadent desserts - and the store was nice and clean, but they struggle with customer service. It seems as though they're working on it and trying ; hopefully they'll get there soon. Don't give me cups with your bare fingers all on the rim, dude. I'm supposed to put my lips on that? read more

Culver's is one of those magically rare places that exists somewhere in between fast food and an actual diner-style restaurant. The premises is meticulously maintained by the amazingly courteous staff. For an out-of-towner in Ankeny on business, the staff is full of recommendations for your Culver's experience. They also play fantastic pop music from the 50's onward with special attention on the music of the 80's. You couldn't and wouldn't dare to compare this to a McDonald's or Burger King. This is a fine dining quality burger at a fast food price and convenience. Their food is unbelievably fresh, and the beef is never frozen. The patties are good sized and cooked to perfection and the lettuce, tomato, pickles and onions are fresh, crisp and delicious. You have a range of options regarding condiments and unlike the profiteering mega-burger joints, they are complimentary. Culver's also offers Chicken Sandwiches and Tenders as well as a Reuben Melt and Pot Roast Sandwich. Their shakes, Malts and Concretes menu run the full gamut. If it weren't 2° outside, I would be leaving with a milkshake fo sho. Lastly, their beverage section is ample. For goodness' sake, they have DIET ROOT BEER. Amazing. Another final thought: the staff is HAPPY. This is not something I see everywhere I stop. They truly seem to enjoy their jobs and coworkers and, especially, their customers. I wish there was a Culver's in Charlotte, NC. read more

Culver's - Cheddar Butter Burger with Bacon. Fries. - Fast Food Near Me - Ankeny, Iowa

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Family came in for ice creme. Asked for raspberry sundae and berry cobbler. Both had no actual fruit. Just had syrup. Went back and asked for raspberry. They said they had to defrost. To get actual berries. Why would they give us some with just syrup. It was a bunch of kids. They needed to plan ahead or tell us it wasn't available. Ended up getting some strawberries. read more

For those who do not know what Culvers is; this is basically a fast food burger joint that is a bit more premium than places such as Mcdonalds, BK, or Wendy's. It is more on par with Bbops. Their food is always amazing, burgers and fries will not disappoint. Their ice cream is very good also, must try. I've been to other Culvers in the area and this one is no different. Friendly staff, no problems. read more

I think it's all a matter of expectations. it's a Culver's it kind of fast food burger joint with fresh burgers and they work hard it preparing your order how you like it after you order it ...not in advance. I've had their cod fish sandwich before and their classic butter burger and their fries. I've enjoyed both of those sandwiches hot fresh and prepared how I like it with no problem.... the fries are really good very hot very fresh. As for drinks I've go back and forth between their root beer which I enjoy very much and usually they serve with no ice which is how I prefer it, if that's how you like it I would just make sure you order it that way. of course I enjoy their milkshakes usually I don't get anything exciting just a strawberry and or chocolate. Because their custard based they have a much richer flavor I think than ice milk type shakes have at other places. I think they may allow people to go inside now but I did the drive-thru was very quick and staff were dressed with Masks had gloves on and seemed to have their covid-19 act together. read more

This used to be my favorite Culvers restaurant but not anymore. The manager running the store at 5 PM on Thursday May 9th was horribly rude and unprofessional. They were out of iced tea and I asked at the counter for them to fill my cup. This manager said they didn't have any made and it would take 25 minutes to make some. The side look she gave me indicated I should not ask her again. Later my daughter asked her for ranch dressing for our cheese curds. She was going to charge us 35 cents for ranch. Later, my daughter tried to ask her if the iced tea was ready yet and she completely ignored us and walked right on by. My burger was missing lettuce and tomato but she said it was my fault for not ordering it in the first place. I watched 3 other ladies take their burgers up to the counter for similar reasons. I heard this manager call someone b*tch and talk loudly about other employees. We could hear everything she said in the dining room. FYI she was the manager with no front teeth. I don't plan on coming back. She was disgusting. read more

I have been going to this Culver's for years now and they have had the best service every time. Sure, they aren't perfect, no one is. The last time I had an incident was in 2019 when my burger was cold/warm instead of hot. They immediately fixed it and offered a refund and free items, which I declined because I know they didn't mean to do that. The staff is amazing and they basically, every time, make and get the food out to customers perfectly and fast. Most of the time it's very busy, so I enjoy the staff's hard work. The building is very clean and meets the expectations of a proper and clean restaurant. I really do enjoy this location, as it's one of my favorites! read more

The line for the drive-through was and I am not kidding you 30 to 40 cars long. I decided to park and walk in by myself to getting food and I was greeted at the door some punk little shit nope can't come in here. read more

The service has been terrible the last couple months. I know with covid staffing problems everyone has been hurting but not to the extreme extent as what is happening at this Culver's. No other restaurant compares. Our last two visits included receiving incomplete orders at the drive through. I thought the last time was a fluke. The order wasn't right on the screen. I corrected it and she said it would be fixed. I pulled up to the window and the order still wasn't correct. I went over the whole order and corrected it again. She repeated it correctly. They swiped my card a second time after some 10 minutes of trying to figure out how to edit an order. I left with our food and found we were missing items and had to return. The car in front of us was missing items also. It's painfully clear that the staff don't know what they are doing or don't care. Today it appears I also was double charged on my card. The presentation of my deluxe was bad. I've never seen it look so mushed and unappetizing. The cheese curds appear to have been dumped loosely into the bottom of the bag. There was liquid cheese sauce on the outside of several items in the bag that made a mess on the seat of my car. The food was barely warm. I spoke with the manager that didn't seem surprised or concerned about the issue or offer much of an apology. I was told I need to come back with a paper statement showing the double charge of $24. It's not an awesome policy. What a headache. Nothing was offered for my hassle. Can't say I'll be thinking about visiting Culver's anytime in the near future. read more

I've eaten at Culver's in other areas. This one was disappointing. The cheddar burger was not very good, the condiments on the burger weren't correct, and I couldn't hear the guy at the cash register. I kept having to lean forward and asking him to repeat himself. It wasn't me because I could hear every word of the woman next to us (which I would prefer)... I have 2 stars because the cheese curds were warm and tasty. I'll have to try somewhere else for a burger... read more

Good food as usual, however I definitely believe the drive through worker didn't want to be there. It was no smile take card and tell you to pull ahead. But the good is wonderful, pumpkin pie shakes are delicious and so are the amazing butter burgers. I will be going back because it's one if my favorite burger places. But they need to train workers in " people skills" read more

Way over priced. I didn't realize they smash your burger so you're left with a thin dry patty on a butter grilled bun. No mayo. Maybe I should've read the menu over? Onion rings are awesome! This is another burger place I always wish would have better burgers to go with their amazing side options. read more

The fish is sooo good, and I love the onion rings! Had a mushroom an swiss before, was kinda sloppy, but still worth eating!! I take my own worcestershire sauce and it thoroughly adds a decent kick to it!! The clerks are always excited and happy to see you, which makes the eating experience so much more enjoyable! I wish I had half the energy they have!! And the food lives up to making your tum tum happiest of all!! Thanx Culvers for a very delectable meal!! Now can go home, sleep peacefully!! There desert is spectacular also, mustn't forget the best part!! read more

As usual the service was excellent and I didn't have to wait long for the food. However, I found out why the food was out to our table so quickly! The burger wasn't cooked all the way. It was eatable but when that is all you get (no bun either) then you want it to be cooked right. I have to say that this is very unusual for this location. We frequent this location (kids' request) and have never had this issue before. Hope we don't have the issue again. The kids chicken strips were just fine. read more

They obviously saw how long the line was and didn't warn us that they wouldn't have time to serve us. After waiting in line for 30 min, they refused to serve us because it had just turned 10 pm. Instead of explaining or apologizing they walked away and ignored us. They could've let us know when we walked in but they didn't and just let us waste our time when we could've gone somewhere else. I wish I could give them 0 stars... read more

The food is great. But it would be nice if the cashiers had a button for "everything" when you order a hamburger with everything on it. They always ask "what do you mean everything". I explain. And then usually shows up plain. read more

Ordered chicken strips and were disappointed with the breading they put on it. The chicken itself was good once you got pass the outside. The fries and the chocolate malt was really good. read more

The friendliest staff I have ever encountered at a fast food chain. I was in there, outnumbered by my two small children and trying to keep them from braking things and making a huge mess. My daughter ended up spilling milk all over. They said no problem and gave me a new milk even though I didn't ask. They also gave me a free sundae out of the kindess of their hearts. :) I felt very welcomed there! Thanks guys! read more

So, I stopped here on my way back to KS from MN. The service was fast for frozen custard but slow for food. The sandwich was okay but not the best (as was the frozen custard). The frozen custard reminded me more of soft serve than it did frozen custard...wasn't dense at all. The sweet potato fries were great! :-) read more

Wife and I went to this Culver's in Ankeny, IA for lunch. While in line to give our order, the manager or whatever he is was hollering and screaming at the people behind the counter. This was not good for us to see happen and did not look very professional on his part if he is the manager. We seen one couple sitting close by gather the food and left the store. We in turn left the line and went to another Culver's in Urbandale, IA. I doubt if we will ever dine at this Culver's again. read more

Single scoop ice cream cone partially melted for over $2. There are lots of kids hanging around that look at you in a half stupor if you ask for help. Food is pretty overpriced. read more

Our new go to for a burger but the wait has gotten really long. Although I appreciate a freshly made burger, the kind in the drivethru and wait has been very excessive. Also, the kids are nice but communication skills are lacking as I keep having to ask them to speak up. Great chicken sandwich, great burger. read more

Love Culver's food. This location is better than the Big 3 fast food places to the south. But they have lost a step. The last couple of times I have been here the cleanliness was a step down, the service just a bit off. Nothing major and will always go here for burgers in the area. They just have some minor service struggles right now read more

The staff have almost no concept of customer service, and clearly dont quite understand the words no thankyou with regards to onions and other toppings. However, that aside, the frozen custard is passable, but that's about it. read more

I had a coupon for a Free Value Basket, the week before I used the same type of coupon it was honored but today I go in and was told it would not work and was very rudely asked as to where I got the obviously marked Culver's Coupon. I expected this type of attitude from a Mcdonalds or a BK but this manager was quite possibly the worst fast food employee I have ever encountered. read more

Just had the grilled cheese and cheese curds, they are very good. They have a system and on a sit down kids meal bag, you can get a ice cream. I like this place very much and I recommend. read more