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    Oil stain

    I purchased a certified Subaru at full asking price with the simple request that the roof rack that came with the vehicle be installed prior to purchase. Following the purchase, I came out to a non-detailed car with the roof rack still in the box that I purchased. Steve Miller was incredibly condescending and domineering until my husband approached. Following insisting that the promised roof rack be installed, it took 20 min. Steve had previously attempted to dissuade me by saying it would take a minimum of 1.5 hrs. Never will I go back. So disappointed following this experience.

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    Great place to buy car. The service was excellent. I'm so happy with my new subaru

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    Ask the Community - Faulkner Subaru

    You might also consider

    Navy Federal Credit Union

    Navy Federal Credit Union

    (10 reviews)

    Navy Federal is once again standing up, and stepping up for their Members that are Federal…read moreGovernment Workers, and Military. Navy Federal as per the website, and mobile app are offering a 0% loan via the Paycheck Assistance Program. This program is to help eligible members that need to continue receiving a paycheck during the Government shutdown. Please contact Navy Federal if you need further assistance. Hope this information helps any Federal worker, and families during this shutdown. Navy Federal gets a solid 5 stars for always going above and beyond to assist members. The service whether in person or over the phone is exemplary. The branch offices are always clean, courteous, and fast with service. Can not ask for a better banking experience. Navy Federal is an exceptional credit union.

    I have banked with NFCU for years as my own little protest of commercial banks and since making the…read moreswitch I've never looked back. That's my opinion of the organization overall but I will base this review on this particular branch. I visited today with my daughter because she's been sailing coins for months & it was finally time to make that big deposit. Now I've been down this road before, usually when you want to deposit a large amount of coins the banks will tell you they have to be all rolled up first then send you home to start the tedious task but not today. I was pleasantly surprised when the teller gave us wrappers, sorting machines & a little coin holder that allows you to slide the rolls into the paper very easily. Then.... get this.... she points us to a lounge in the back with tables, chairs, a TV, tea & coffee where we can sit and get down to business!!! How about that!?!? Every time I interact with Navy Federal they surprise me in a great way every time! The staff was so pleasant and friendly. Another teller even came over during our rolling time & complemented my daughter on her saving habits! It really made her feel good.

    Customer 1 Auto

    Customer 1 Auto

    (1 review)

    I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.

    Flagship

    Flagship

    (307 reviews)

    Honestly after reviewing everyone else's reviews, I am so sorry to hear of the very negative…read moreexperience you all have had. We have experienced an issue with them when it comes to the pandemic and losing income. We were told by a person in customer service that we would get put on a reduced payment plan, and they never put us on one even after having our car for 2 years and only 2 prior missed payments. Both missed payments due to the pandemic. But that is the only issue we have ever had. This company has worked with us and if it were not for the incident mentioned above, I would have given them 5 stars. They are simple. If you miss a payment, CALL THEM BEFORE THEY CALL YOU!!! Make a payment arrangement and if you cannot keep that arrangement, CALL THEM BEFORE THE PAYMENT IS EXPECTED TO COME OUT and work something out. COMMUNICATION is the key to having a good relationship with them. Let's face it...Flagship is a subprime lender for those of us who have less than perfect credit. So use them until you can do better! I will have to also say that I would refer them to anyone else we know. They have been faithful to honor our past payment arrangements and they only start calling you when you are 30 days past due and when you don't honor your payment arrangements. They can get VERY OBNOXIOUS with their 50 calls a day from random numbers etc... But again, if you make your payment before your 30 day grace, and you stick to your arrangements, you will not have a problem. Sincerely, A current Flagship customer.

    STAY AWAYYYY!!!! This company is HORRIBLE... They disconnect the phone on you for holding them…read moreaccountable for dishonesty. I have the rep my counties address in which he was reluctant to take.. so I asked him to repeat it back to me and he couldn't and said that I was being disrespectful. He made accusations to take the blame off of him. They sent my title to the wrong county hours away and isn't willing to assist. The csr couldn't give me the email address to their title department to so that I can email them the correct information regarding where my title should be sent to. One rep says a supervisor isn't available they will need to call you back in 72 hours and he disconnected the call. I spoke to another rep Angy, she took went through the entire motion as if she was writing down the correct address for the county in which my title should be sent to. When I asked her to repeat it back to me, she could not. This company is by far the worse. Evil workers for sure. She says her supervisor is Paula im still waiting for Paula to give me a call back.... If I can choose zero stars I would

    Faulkner Subaru - car_dealers - Updated May 2026

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