6-8-26 Purchase 2018 Dodge Ram 2500, clean as can be, low mileage and fair price. They do not sway…read moreon price so plan on paying close to what you see advertised. Up front dealer, answered everything I threw at them. Had it ready quickly, loan through Members 1st Credit Union great rate with good credit. Mike was easy to work with, friendly staff, not pushy and do not stalk you. Very please with my purchase. I looked around at a lot of places and online.

Bought a 2013 Subaru Legacy Limited, on the left of the car there is clear packaging tape holding…read moretogether various wires that if the tape were to fail would fall into the tire and destroy everything. There was tape around the coolant tank which after I removed it the tank started to leak. the car has a dead battery that isn't being properly charged (either from the alternator or serp belt). if your looking to buy a car here don't it is not a good idea. The dealer failed to point out any of the above that I mentioned do not believe a word they say.

We went in to test drive and Equinox EV with the Comfort 2 package. We loved it. But not the color…read more They were able to get me one in Tintcoat Red with a sunroof from Detroit in about 3 days. Our salesman, Carlos, was knowledgeable about the car and infotainment system. In my new car buying experience, Carlos is a rare breed of salesman. Of the dozen or so new cars I have purchased over the years at various dealerships, the salesman experience is ridiculous. I once had a a 6'3" salesman tell my wife and I he had to go with us on the test drive. He said he would sit in the back of the Toyota 86. He claimed he sat back there before. Liar. Then he claimed he had to drive it off of the lot, and we would change places in the street. He couldn't even start the stick shift car. Other salesman/dealerships weaseled out of giving me factory incentives. I have heard the most ridiculous reasons why I misread the incentives, despite reading it with them on their own screens. Apparently salesman are under the impression that a customer won't get in their own car and go somewhere else. This is my first purchase at Raceway Chevy. The whole experience was exactly as it should be. And while I want to say it was excellent, I don't want to describe it as such. Instead, it was exactly what IT SHOULD BE. Carlos is friendly. He knows the product. I drove it off of the lot. I was not pressured in any way whatsoever. When I told him of the incentives I wanted off the price, he said he would try get me more: which he did. I expected to get the $8,000 off offered by Chevy, as well as my UAW discount. I was offered more. I got $12,000 off. There was no pressure from the financial department. I had an APR from my bank that I was willing to spend. They said it was not a problem. They offered me a slightly lower rate. Nice. Now I will see if the service department is as good. Fingers crossed.

I have been a loyal customer of Raceway Chevrolet of Bethlehem since purchasing my new Suburban in…read more2022. I trusted them with every single maintenance interval, believing the dealership would provide the highest quality care. I was wrong. I recently took my vehicle to a local shop for a quick oil change and was shocked when the technician showed me my oil plug. It was completely smashed and rounded off--the direct result of the service department at Raceway using improper tools or over-tightening it during my previous visits. The local shop had to spend extra time and labor just to extract the damaged plug and replace it. It is clear that Raceway's service team is rushing their work and neglecting basic mechanical standards. If they are willing to be this careless with a simple oil plug, I hate to think what else they are overlooking. I will not be returning.

**David Kim squared me all the way away…read more I've read the dealer reviews, and I must leave the most honest comment I can. My CT6 hood latch went bad while my car was sitting at the hospital. While we endure whayvwas almost a death situation. He was able to squeeze my car in and get it fixed in 4 hours. The car alarm was going crazy police hassling while at the hospital by my family's side as they almost passed away. He got me in and out during a short period I had family support to step away from the hospital. He did me personally a great solid and did it fast. Great job brother, my cadillac business is now with Bethlehem Cadillac. Thanks to the service team for the great job as well.

I knew what I wanted and when I called and spoke with sales consultant Eric German, I was very…read morespecific in what I wanted, he told me what they had and asked if I wanted to come take a look. I was only there for a short time because he took what I told him and matched to the best with what they had. I did not have to look far before making my decision. There was no over pressure sales hype. I then told them what I had for financing and what my number needed to be. They were able to get me to my number and got me to an interest rate a half point below what I had going in. Awesome experience. Will be back for sure when its time for another Truck

This place is a fucking lemon lot, BUYERS BEWARE. I was sold a 2015 Jeep Wrangler Unlimited that…read morethey claimed was "good to go" with a clean car fax and it turns out they forgot to mention that it was in a severe accident (hit a tree) Whoopsie. I found this information because I'm trying to trade this in for a better vehicle after the 3,000 dollars worth of engine repairs and only owning it for 5 months. Not to mention they sold me this not being PA inspected. I wish I was able to put zero stars.

Negative stars! Absolute crooks. The brothers: RJ! Had to have known he was selling us a completely…read moredamaged vehicle. I despise them. RJ turned off his charm after we paid and when I asked him a question he shrugged his shoulders and actually said, "well, you've already paid". Over 2.5 years we've put over double of what we paid, desperately trying to fix this vehicle. We now have no family vehicle and can't afford one. Regarding the complete damage this vehicle was, again, there is zero chance the brothers didn't know. It was an entire loss from the get-go. I believe there's a place in Hell for crooks like these, esp. RJ. The vehicle looked good but was dead. Literally. He lied a handful of times to us too. Bad people.

I normally don't call out specific names, but I'm extremely unsatisfied with the experience I had…read moreat Ford Bethlehem. I received three different explanations from three different service employees regarding the same issue. Our mechanic we use confirmed a water pump crack, no other misfires or codes and no engine light on. So I brought my car to Ford due to the crack in the water pump, which was covered under my extended warranty. Ford called to explain the problem and said I'd have my car back by Thursday (within two-three days). I didn't hear anything further but also knew it was around the 4th of July holiday, so I gave it some time. Five days later, I had to call them, only to speak to someone different and be told another story that I could either: 1. Pick my car up as is, with engine light on. Mind you my engine light never was on prior to bringing it to ford. 2. Or to pay $675 for a repair that wasn't covered by the warranty because of "wear and tear". If I hadn't known any better they would have hustled me for $675 right on the spot. First I was told coolant had gotten onto the spark plugs due to an error made during the water pump replacement. Despite having no prior misfires or error codes, I was suddenly responsible for a major repair that wasn't even needed before. When I explained that spark plugs typically don't need replacement until 75,000-100,000 miles (Im under 70,000), the story shifted. After asking to talk to the manager, they came back and said it wasn't the spark plugs"it was actually the coil. This entire ordeal lasted over two weeks and wanted to tack on $675. When I challenged their explanation, the dealership claimed it was a a misunderstanding .Of course it was because they were caught trying to pass off a repair they caused as a wear-and-tear issue. Thankfully, our mechanic we use yearly got involved and even called the dealership. Only then did things change. In the end, I paid my $100 deductible and an A/C tune-up, and guess what? The check engine light turned off without me ever paying the $675. Clearly, they fixed the problem they caused free of charge. This experience confirmed why so many people distrust dealership, poor communication, inconsistent stories, and attempts to take advantage of customers. Needless to say I will never return to Ford Bethlehem and would not recommend them to anyone.

Our vehicle displayed a "Transmission Fault Service Now" alert. We immediately brought the car to…read moreBethlehem Ford that evening and spoke with Bill in service. Thursday morning, we called Ford for an update. Bill made it seem really bad. He said their technician found a crack in the transmission case requiring FULL TRANSMISSION REPLACEMENT. He claimed the technician had diagnostic codes for a TCM (Transmission Control Module) and promised to provide both an estimate and a photograph of the crack. Then charged over $200 for the inspection. Little did we know, we'd find out it was all a hoax... We went to Ford to pick up our vehicle to consider a second opinion. We also asked Bill for a video of the crack. All of a sudden, he starts telling us how the crack is internal and we won't be able to see it. Which made me question how he was able to see it. He also said there was oil leaking, which indicates a crack on the inside. Later, Bill admitted (or back tracked) this fluid may be something other than transmission fluid. Feeling very skeptical and suspicious of Bill and Ford by now, we took our vehicle to LG Transmission, down the road, who offers to everyone FREE transmission inspections. The LG technician immediately pointed out that Ford COULD NOT HAVE IDENTIFIED AN INTERNAL TRANSMISSION CRACK WITHOUT COMPLETELY DISASSEMBLING THE TRANSMISSION--something Ford had not done. LG Transmission diagnosed the actual problem: a P0606 code indicating a PCM (Powertrain Control Module) issue. IN NO WAY was this a transmission problem. It may have seemed that way from the dashboard message, but there was absolutely no evidence of a transmission issues. LG Transmission actually printed out a list of possible things to fix. It was a report that gave even the amount of times each suggested fix solved the issue and the error code would resolve. Not one of them listed was related to the transmission. Furthermore, if anything was wrong with the transmission, there would have been a code SPECIFICALLY indicating transmission issues. LG Transmission fixed a corroded negative battery cable, which resolved the code, and it never came back. (I'm writing this a month later and the car is still running fine). It cost $175 for parts and labor. Less than the inspection charge at Ford Bethlehem. This made me feel uneasy, as it was becoming apparently that Ford Bethlehem was clearly lying. But I still gave them the benefit of the doubt. So I called up and asked them for the codes that made them come up with this diagnostic. Bill was reluctant to give them. Forgetting to multiple times over the phone until I went back to Ford Bethlehem in person and demanded them. Still then did he tell me to wait a moment and he'd get the technician to tell him. Something he neglected multiple times. Finally Bill gave us the code. It was the same one LG Transmission had found. Nothing to do with transmission. I could not believe how black and white the two shops were. LG Transmission took the time to speak with me one on one. The mechanic himself explained the situation and what he thought would be the best steps. Meanwhile, Ford Bethlehem and Bill, literally LIED to us. However, they play this game where everyone there can blame someone else. Bill kept saying it was the mechanics. So they can easily avoid anything being called a flat out lie. I decided not to fight it. I only wanted my money back from the scam transmission inspection. He said yes he'd refund me, said he'd have to do it tomorrow when his manager is back, then looked me in the eyes and shook my hand. The following day, he never called me back. By the evening, I called Bill. He told me a list of excuses and said he can't give me a refund. I told him I'm coming down there and hung up. A man who doesn't have his word, has nothing in life. I got there, Bill ran to his manager and avoided even looking me in the eyes again. Complete cowardness. I explained the issue to Joshua, the service manager. Who finally accepted giving me a refund. Yet it still took weeks more of calling to finally receive it.

This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

Very professional, my car looked brand new! Would definitely recommend and will definitely take my…read morecar back.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

I bought my car a little over 2 months ago. Although I greatly appreciated the help when purchasing…read morea few things happened that ruined the whole experience. 1- I haven't even driven 1000 miles, and the transmission started making a noise. I took it there, complained, was told they would reach out and they never did. 2- I was told the transmission in my car is new, but after it started acting up, they told me the previous owner said it was new and they had no proof. 3. After taking my car to their shop twice, the mechanic downplayed the noise and starting saying things like "it's a lot of work", "it'll be very expensive", and "you could spend all that money opening up and there's no guarantee we can fix the issue". These all sound like excuses to me. If I had purchased a $2000.00 car I would not be complaining but I spend $14,000.00 on a car that I was told had new parts, when they had no proof, and now that the transmission acting up nobody wants to help.

Worst experience ever, don't even know where to begin!!! I bought a Nissan Maxima and within a…read moremonth had all type of issues. Got a full diagnostics and found out that this had been an on going issue with the car but had know idea because the codes were erased. Also found out that they had Reset the car's odometer (mileage). The car only lasted 3 months before I had no other option then just getting it junked. Overall worst experience ever and would never recommend them