Very happy with my new purchase...the service here was great, Brandi took care of us the whole way…read morethrough, knew what we were looking for, what we needed, gave us many options, and actually found us a car, we fell in love with. Great experience and will absolutely recommend shopping for a car here, great value on cars, and great service. Thank you, Brandi, for your help!!!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had…read moreproblems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

6-8-26 Purchase 2018 Dodge Ram 2500, clean as can be, low mileage and fair price. They do not sway…read moreon price so plan on paying close to what you see advertised. Up front dealer, answered everything I threw at them. Had it ready quickly, loan through Members 1st Credit Union great rate with good credit. Mike was easy to work with, friendly staff, not pushy and do not stalk you. Very please with my purchase. I looked around at a lot of places and online.

Don't ever I mean ever go to this shop to get a car got a 2010 Subaru forester for my first car…read morethis year in may it has been in the shop 4 times my motor blew there's leakage and now my engine they scam there that's all what they do especially if you are someone new to cars I wish I could give them negative stars they also mess with your paperwork as well for your car I would never ever in my life recommend buying a car from there lot you are going to be paying more for what those shitty cars are worth.

We went in to test drive and Equinox EV with the Comfort 2 package. We loved it. But not the color…read more They were able to get me one in Tintcoat Red with a sunroof from Detroit in about 3 days. Our salesman, Carlos, was knowledgeable about the car and infotainment system. In my new car buying experience, Carlos is a rare breed of salesman. Of the dozen or so new cars I have purchased over the years at various dealerships, the salesman experience is ridiculous. I once had a a 6'3" salesman tell my wife and I he had to go with us on the test drive. He said he would sit in the back of the Toyota 86. He claimed he sat back there before. Liar. Then he claimed he had to drive it off of the lot, and we would change places in the street. He couldn't even start the stick shift car. Other salesman/dealerships weaseled out of giving me factory incentives. I have heard the most ridiculous reasons why I misread the incentives, despite reading it with them on their own screens. Apparently salesman are under the impression that a customer won't get in their own car and go somewhere else. This is my first purchase at Raceway Chevy. The whole experience was exactly as it should be. And while I want to say it was excellent, I don't want to describe it as such. Instead, it was exactly what IT SHOULD BE. Carlos is friendly. He knows the product. I drove it off of the lot. I was not pressured in any way whatsoever. When I told him of the incentives I wanted off the price, he said he would try get me more: which he did. I expected to get the $8,000 off offered by Chevy, as well as my UAW discount. I was offered more. I got $12,000 off. There was no pressure from the financial department. I had an APR from my bank that I was willing to spend. They said it was not a problem. They offered me a slightly lower rate. Nice. Now I will see if the service department is as good. Fingers crossed.

I have been a loyal customer of Raceway Chevrolet of Bethlehem since purchasing my new Suburban in…read more2022. I trusted them with every single maintenance interval, believing the dealership would provide the highest quality care. I was wrong. I recently took my vehicle to a local shop for a quick oil change and was shocked when the technician showed me my oil plug. It was completely smashed and rounded off--the direct result of the service department at Raceway using improper tools or over-tightening it during my previous visits. The local shop had to spend extra time and labor just to extract the damaged plug and replace it. It is clear that Raceway's service team is rushing their work and neglecting basic mechanical standards. If they are willing to be this careless with a simple oil plug, I hate to think what else they are overlooking. I will not be returning.

I had so many issues with this vehicle in just a month, and I can say so many negative things. I…read moreofficially purchased the vehicle July 1st, 2024. Jay held my title and registration until August 17th! In which he finally sent it out to me after basically telling me to delete my review and in return he'll send out my title. -He passed inspection with the vehicle in need of 4 tires. (As seen in the pictures.) -The valve cover gasket was leaking so bad it was dripping off the oil filter and pan. -Truck would lose all power steering, power brakes, and would not Accelerate sporadically. Jay agreed to send it to a local for dealership for diagnostics. When I picked up the truck I was held responsible to pay even though he told the advisor he would cover it. Jay also claimed he order the new hood struts and the front right window motor/regulator for me to install. Well, that was a lie as well, as I never received either. Stay away from him. He buys cars that were recent trade ins at other dealerships, cleans and details then, Nd throws them right back out on his lot.

My son bought a car from Jay, 3 days later the starter went, then the alternator, the battery…read morewasn't even the right size, so that eas replaced and now finding out all the wiring is bad-- this after a newer engine was installed. Also sold it with windshield wipers literally falling off and brakes and rotors in need of repair. He's attempted to call him numerous times with no response. Stay away!!! This is the typical shady car dealer.​

I came to Faulkner after a car accident. There team was so compassionate and knowledgeable after a…read morescary situation. Justin was great and updated me every step of the way of when my car would be done. I would recommend this group to anyone- so easy to work with!

**David Kim squared me all the way away…read more I've read the dealer reviews, and I must leave the most honest comment I can. My CT6 hood latch went bad while my car was sitting at the hospital. While we endure whayvwas almost a death situation. He was able to squeeze my car in and get it fixed in 4 hours. The car alarm was going crazy police hassling while at the hospital by my family's side as they almost passed away. He got me in and out during a short period I had family support to step away from the hospital. He did me personally a great solid and did it fast. Great job brother, my cadillac business is now with Bethlehem Cadillac. Thanks to the service team for the great job as well.

Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts…read moreon my wheels and then told me they were "getting bad" and had me buy a new set. That set was an after-market set and had rusted over in less than 2 months. When I called to tell them, they were nice and said "bring it back in and we'll take care of it for you." I was happy about that. When I brought it back, I had a short list of work for them to do including brakes, rotors, oil change, tire rotation and more. I requested OEM lug nuts to replace the rusted ones I previously paid them $70 for. They also took my car for a ride themselves to listen for a noise I had told them about. When I returned to pick up my car after their garage hours, I had TWO flat tires, the same type of aftermarket lug nuts that had rusted previously (and are already chipped and unsightly, only 8 days later), and my tires had not been rotated. I walked around to the showroom and a worker was still present. When I told him about the flat tires and how his mechanics were the last to drive my vehicle, his exact response was "well, flat tires happen" and directed me to a 7eleven down the street to get fix-a-flat. I spent $600 here, and then had to get new tires from Pep Boys.

Salesman judged my uncle from the start. He thought he knew better than my uncle what his budget…read moreshould be versus what he was actually looking to spend. Don't judge a book by it's cover because you just lost a major sale.

This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

Very professional, my car looked brand new! Would definitely recommend and will definitely take my…read morecar back.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

I bought my car a little over 2 months ago. Although I greatly appreciated the help when purchasing…read morea few things happened that ruined the whole experience. 1- I haven't even driven 1000 miles, and the transmission started making a noise. I took it there, complained, was told they would reach out and they never did. 2- I was told the transmission in my car is new, but after it started acting up, they told me the previous owner said it was new and they had no proof. 3. After taking my car to their shop twice, the mechanic downplayed the noise and starting saying things like "it's a lot of work", "it'll be very expensive", and "you could spend all that money opening up and there's no guarantee we can fix the issue". These all sound like excuses to me. If I had purchased a $2000.00 car I would not be complaining but I spend $14,000.00 on a car that I was told had new parts, when they had no proof, and now that the transmission acting up nobody wants to help.

Worst experience ever, don't even know where to begin!!! I bought a Nissan Maxima and within a…read moremonth had all type of issues. Got a full diagnostics and found out that this had been an on going issue with the car but had know idea because the codes were erased. Also found out that they had Reset the car's odometer (mileage). The car only lasted 3 months before I had no other option then just getting it junked. Overall worst experience ever and would never recommend them

Robert was very helpful. There was no pressure to make a sale and he did everything he could to…read moremeet our needs. Highly recommend!!

I was very disappointed, Driving out from Lancaster, Thinking this 2011 Chevrolet Silverado was…read moreworth seeing, finding rotted frames supports , exhaust pipe broken and rotted held by a wire tied off to the frame, Rear cracked bumper, cracked driver side rear fender molding, This truck will not pass inspection in pa. And not worth the asking price, will never look at this dealer inventory again.