Best customer service from the staff! Mazda impeccable!…read more Thank you Andrew and Jonathan Cofre!

We DO NOT TRUST this dealership. They sold us a car, and then sold it to someone else, after an…read moreagreed upon price with us. AND it took them 3 days to finally tell us they "accidentally" sold the car. The salesman actually had the gaul to ask me if we would be interested in a different car? This is why people hate buying a car

Well now since they lowballed me and tried to get one over on me I am no longer a customer there…read more And the salesman I dealt with retired and is no longer there. I bought 4 vehicles from them them, and sold two to them. I do all my service through them. I'd say I'm pretty loyal. Nicole from internet sales reached out and said we can give an aggressive offer, so I said wth I'll stop by. Last time they stated this they gave me 12,500k over what I owed. Not this time. Cory wismer talks to you like your stupid or don't know anything. I have a 2025 lobo, clean exceptionally clean inside and out. Hard to find, not a lot of dealers have them on their lot. Shit mine came from Connecticut. He offered me 10k less than what it's worth, so I walked out and told him no. He told me they're easy to find and they stock them, I said oh yea where at. Because you're owned by Koch and you have none as an organization. So who looks stupid now. When I pulled up at home then they came up 5k from what they originally offered. I'm not an idiot. You lost me as a customer for life.

Well, I guess in the words of the classically forgettable James Bond movie, you Never Say Never…read moreAgain. My old lady does like her Ford's, in particular the Escape. Not because they're great, sexy, powerful, etc. but because they're reliable and having driven one for a decade, it's a known commodity. Recent Experience 1: Very much on a whim with buying the car here. Gently used two-year-old Escape Titanium with low miles. The process here is very straight forward. After my wife did the test drive and said she liked it, I made it clear upfront that we're not doing the four-square game and that if anything like that occurs, the transaction is done. Thankfully I was assured that while they did that at one time, current management supposedly frowns on games so basically when it comes time to talk numbers, it's kind of the price is the price. You get a single sheet of paper, period. stop. done. There was a little haggle over the price but nothing extreme as the price of the car was already more than fair for a top of line - all bells and whistles included model. I asked for a bit off and the sales guy had to do the theatre act of "going to speak with his boss" for approval but based on how he said it, again, it was theatre. Two pseudo downsides to this part. The first would be that because we started this process so late in the day (and finished well after the they would normally close) the car wasn't exactly fully cleaned off the way it should have been. A good bit of residual dust on it from the ol' cement plant down the street, the gas tank was maybe 3/8 full and some sticky residue left on the window from the sticker. It was late and they half-assed it. The other would be the F&I guy. Let's just say, he knows how to try and scare people into buying things they probably don't need. Very, very easy during that part of the process to add multi-thousands of dollars on to the purchase price. Of course, make sure, if possible, to have your own financing in place. Even if you have excellent credit, the "best rate" they'll get you is more than 2% higher than what you can find locally at several area lending institutions including the credit union across the street. Service: Overall, this part of the process is fairly simple. Go on their website, choose a time for service and then click some boxes as to what you want. Day of, it was about an hour for an oil change/tire rotation and the waiting room was deserted. That little ditty comes to about $130 but since we bought the car there, this one (and only visit) was on the house. Nice little doom and gloom video from the technician that gets texted to you after where he is recommending tires on a car with 20K miles that was bought there and has only ever been serviced there and at the time of the sale was never mentioned. Amazing! Big time swipe left on that recommendation. Look, at the end of the day this process is what it is. It's not enjoyable and I truly don't think you ever really win; you're just trying not to lose, badly. I will not be servicing this car here the same as we never serviced the last car that was bought here (distance + too pricey + non-realistic recommendations) and I hold no allegiance to ever buying anything in the future from here.

I am glad that my husband convinced me to stop by Brown Daub Volvo when their competitor treated me…read moreas if I had the plague when I walked in the door for my SCHEDULED appointment for a test.  I have never experienced a salesperson meet me at the door to tell me "others are looking at the car, so sorry" , hold out his hand to shake as I depart and not offer an opportunity or appointment to consider other models.    What I initially noticed right off of the bat was the salespersons approach.  It was warm and inviting; not pushy yet helpful.  She delicately asked questions so that you could  determine whether I was "window shopping" or had an idea of exactly what I wanted.  She demonstrated that she knows the inventory because she knew right off the top of her head where the three vehicles were that I narrowed it down to.  When I explained that I did not want less than a specific  interior color and features in mind, she were right on point  While approaching one car, she spoke of her "no pressure" approach and showed me why Volvo sells itself.  At the time, I did not know what was a better option at the time (finance or lease) however Kathleen Reilly and Tom Connelly provided me every possible scenario based upon 2 of three cars that I narrowed it down to.  In all of my indecision, Kathleen was extremely patient and still did not pressure me.  I left you that Saturday knowing (or at least I thought that I knew) what I wanted --- NOT TO DEAL WITH ANY OTHER CAR SALESPERSON IN THE FUTURE OTHER THAN HER.    I confidently assured her that I was buying a car with DBV and how valuable customer service is to me.  Low and  behold, when I went to bed Sunday night, my decision changed.  Again Kathleen, went into action on Monday morning and provided me with different options before I made my decision.     This dealership (Kathleen and Tom specifically) reduced unnecessary stress (on my part) and made this transaction worth remembering Brown Daub Volvo..  Kathleen explained that she wanted to ensure that I was absolutely pleased with my purchase and physically comfortable in the vehicle.  Plus she spent time reviewing every control mechanism, and  feature to ensure that when I pulled off of the lot, I had a grasp of the vehicle

I give my sales experience with Brown-Daub Volvo of Lehigh Valley 5 stars. I walked in to look at…read morea specific vehicle on their lot and drove out in it the next day. My sales persons, Abby Zgura and Anthony Dibenedetto, were professional and easygoing, which turned a stressful situation into a satisfying exchange. I explained what my budget was and they worked a deal much lower than my cap. Which was amazing, because the car I was looking at I've been wanting for quite awhile and just hadn't "taken the plunge". Also, everyone I met in the dealership greeted me, shook my hand, and offered their help with anything I may need then and in the future. The professionals at Brown-Daub Volvo of Lehigh Valley want to build healthy relationships with the community and it shows.

Very professional, my car looked brand new! Would definitely recommend and will definitely take my…read morecar back.

Purchased a car from this auto reconditioning dealership. I do not believe he deals straight…read moreforward with a proposed customer the very day after I purchase this vehicle the air conditioner was not working because of a stone in the condenser Also he told me an untruth about the extended warrantee he told me he would sell us and the next day he refused to sell it I just wonder if it was there before we got the vehicle This establishment does not service vehicles and and in my opinion is less then truthful in disclosing information before purchase in on these vehicles I would not purchase another vehicle from this company

Took my Harley here for new tires, got it back and the rear brakes didn't work when they were…read moreworking when I dropped off my bike. They told me too bad. After investigating I found they tried to compress my rear brake caliper with out relieving pressure in the system and damaging my master cylinder leaving me with no brakes and unwilling to fix it. Terrible shop would never take anything of mine back.

We've bought a car from Fulmer Auto Sales. Everything went super smooth and was a quick…read moretransaction. The group of employees were so easy to talk to. I highly recommend giving them a shot!

Applied for credit online, did a trade in value of my car with an added 100 some miles extra. And…read morethey gave me a trade in offer of 27,056 to 27,478. Star did it thru their site, and I'm second owner with under 2100 miles and they only wanted to offer me 26000. Below what my trade in that they originally quoted me at. And I was at Star Hellertown with CJ Landis the night before and he offered me 29000. So no, I won't be back. Because they are liars and they don't follow thru on their word on program they use.

Was looking for a truck. The salesman was so disrespectful and dismissive. He just had to mention…read morehis dad owns the dealership and he doesn't need my business. Do not go here. They are 5k over msrp too.

Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.