STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had…read moreproblems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Literally the worst experience, a couple months in car was having problems.... Still unfortunately…read morehaving the same problem 1.5 later.

My recent experience with Star Auto Mall was very upsetting. Staff member Fernando had a rude tone…read moreincluding comments I did not appreciate. When we started discussing trade in value a staff member drove the car about 20 feet and said it was an $100 trade in value which is simply absurd. I felt like staff thought I was a fool. Do not trust Trade in Values. It was absolutely ridiculous and was shocked by this business. Worst experience ever thanks to Fernando being unprofessional. Unreal!!

Worst purchase of my life. These people are absolute scumbags. I financed a car with them, telling…read morethem I was about to take a trip to Florida to see my family and wanted a safe vehicle to make it down there from PA. Around NC the car started acting up. Massive clouds of white smoke, collision light turned on, check engine light blinking. Thank god I made it down to FLA. I was told to take it to a nissan dealership, which I did. 8k worth if repairs needed. Fluids leaking, bushing rotted, misfirirng sparkplugs, dirty brake fluid. Apparently these idiots didn't finalize my paperwork so technically I dont own the car which made the warranty useless. So instead of spending time with my family I spent the whole trip being lied to and avoided by star auto mall. They wanted me to tow it somewhere cheaper to get it fixed or tow it back to PA for repairs. Since they were too stupid to finalize the sale and didnt want to pay for the repairs I bought another car in FLA and left their POS at the Nissan dealership

Koch 33 Toyota rental…read more What a great experience from the beginning of booking the Rental Vehicle with Brigette & Deb. To picking and dropping the vehicle off with Mylinh. No hidden fees like other well known car rental businesses upon pickup. The price quoted to me was the price I paid. So glad I learned about Koch 33 Toyota Rentals. Thank you

No way I'm giving your establishment a 5 star review with Bridgette's attitude.  She charged me for…read morean extra day while never explaining to me when it needed to be returned. Her attitude brings a 5 star review ( we had Josh who was fantastic) like to give Josh a huge Shout Out, to a one or two star review.  When you bring your car into a dealership for work having someone that show compassion can ease the issue you are going through. When I rented the car it says I left at 8:58 Wednesday that's the time the transaction started I left at 9:30 . I brought it back at 10 am Saturday after hearing the car was fixed . We were there at 10 am and waited in line while Josh finished with a couple in front of us.  Then Josh went through what was owed and even went above and beyond recommended ways to prevent this from happening again.  I get to the check out at on the rental side and hand in my keys to Bridgette. She asks me where the car is and I said right there in the bay. She jumps up, saying oh they don't like that and ran into the shop to move the car. Right there It felt like I did something wrong. No hello , no good morning.  Then the bill came it showed 3 days rented. Which I thought was fine signed and got into my car. My wife noticed that instead of charging for 3 days I was charged for 4 and immediately went back to the counter to speak with Bridgette. She told my wife he should have been here on time if he didn't want to get charged for the extra day.   That's not a 5 star answer or experience. She was rude and condescending.

I had so many issues with this vehicle in just a month, and I can say so many negative things. I…read moreofficially purchased the vehicle July 1st, 2024. Jay held my title and registration until August 17th! In which he finally sent it out to me after basically telling me to delete my review and in return he'll send out my title. -He passed inspection with the vehicle in need of 4 tires. (As seen in the pictures.) -The valve cover gasket was leaking so bad it was dripping off the oil filter and pan. -Truck would lose all power steering, power brakes, and would not Accelerate sporadically. Jay agreed to send it to a local for dealership for diagnostics. When I picked up the truck I was held responsible to pay even though he told the advisor he would cover it. Jay also claimed he order the new hood struts and the front right window motor/regulator for me to install. Well, that was a lie as well, as I never received either. Stay away from him. He buys cars that were recent trade ins at other dealerships, cleans and details then, Nd throws them right back out on his lot.

My son bought a car from Jay, 3 days later the starter went, then the alternator, the battery…read morewasn't even the right size, so that eas replaced and now finding out all the wiring is bad-- this after a newer engine was installed. Also sold it with windshield wipers literally falling off and brakes and rotors in need of repair. He's attempted to call him numerous times with no response. Stay away!!! This is the typical shady car dealer.​

I've been to this dealership on more than two occasions. Got some work done on my tires as well as…read morealways go there for my oil change. The staff is very knowledgeable and does an incredible job they go above and beyond. I won't take my car anywhere else. Shout out to Joey for being such a great help !!!!!

Found my dream car, a very hard to find manual transmission BMW, at Lehigh Valley Imports in…read moreBethlehem PA, over an hour from my home. Joey, the owner, took care of me personally, set up my demo drive and expertly highlighted special features on the care, history and condition of the car. Being a BMW CCA member and prior owner of many BMWs, I asked many challenging questions. Joey addressed all of my concerns honestly and transparently. He gave me a very fair price and when I picked up the car, he had it prepped to perfection. Richie Ramos, Sales Manager, made the paperwork a simple and pleasant process, unlike the grueling marathon I have endured at other dealers. I have been immensely enjoying the performance of my LVI BMW for two months now and have attended several Cars and Coffee events and shows. I am very happy I found this special car at Lehigh Valley Imports. I am also happy to share the fact that my overall satisfaction was enhanced by Joey's friendly trustworthiness. He is a true connoisseur of unique cars and first class customer service and his business, LVI, absolutely delivers a high standard of special service to "special" cars and people. Thank you, BMW Bob

Great service!! Jeremy was extremely friendly and helpful.. he made my buying process seamless and…read moreless stressful.. I come from New York and was nervous in being 2 hours away but he made it seamless for me .. answered my many questions and was honest with me even if it meant I didn't like which I respect because it's hard to find a honest salesman.. all in all very satisfied and happy I chose to deal with auto world .. the whole crew was great and place was clean and I felt safe !!! Most of all truck was mint and value was great for me Thank you

Bought a 2013 Subaru Legacy Limited, on the left of the car there is clear packaging tape holding…read moretogether various wires that if the tape were to fail would fall into the tire and destroy everything. There was tape around the coolant tank which after I removed it the tank started to leak. the car has a dead battery that isn't being properly charged (either from the alternator or serp belt). if your looking to buy a car here don't it is not a good idea. The dealer failed to point out any of the above that I mentioned do not believe a word they say.

was lied to with false advertisement. Window sticker said it has a one year subscription to Darius…read moreXM radio and it's only three months when I asked them about it, they said it is a near subscription from when they got the vehicle. Which is not stated on the paperwork.

I cant say enough positive things about the stellar service from start to finish at Brown Daub…read moreDodge in Bath. Service advisor Jesse B does an amazing job with updating me on my car repairs. A+++++

A BIG thank you to everyone here at Car Max in Easton. Big shout out to JOSH & HUNTER and CESAR,…read moreI'm def not the easiest to deal with. And they were beyond patient with me lol. They took care of everything. We had a few little hiccups. That was not there fault and they took care of every single one. Some times things aren't always perfect and they made sure it was perfect. From Trading in my Car to purchasing a new Tundra. They made the process so easy. I highly reccomend this dealer ship for there professionalism and help!!! Maciej

I didn't think I'd ever have to leave a review for a car sales company but the experience here…read moredeemed fitting. About a week ago we went in to get a car appraised for a potential sale to CarMax, and the rep there (Ian, I believe) did the appraisal and took photos, test drove the car, etc. He came back with an offer and said that it's good for 7 days, however because we were from out of town, we didn't have the title with us and would have to go back home to get it. Fast forward 7 days, we got a call from CarMax again letting us know something along the lines of "Hey, it's CarMax, letting you know your value expires today, are you still coming in?" To which we replied - yes, but as we were busy looking for the title and other things that come up in a week's time. We asked "will you honor the same value if we come in tomorrow? (The day after) in which CarMax responded - yes, we will hold that price for you. Fast forward and driving 90 miles later (not in the sale vehicle, by the way), we met Donny, another rep there and he helped us out. He indicated that they would need to do another appraisal and get the value of the car again, and we said fine, but we weren't sure why since nothing has changed about the car we were looking to sell. Some background information - the car we were looking to sell is typically parked in a garage. It was driven to CarMax, and then back to the garage 8 miles away, and then back to CarMax (another 8 miles) to sell. So there was a total difference of approximately 17 miles from the time it was first appraised by Ian, to the time it was getting appraised by Donny. When the offer came back, it was $2,000 less than what was supposed to be "honored." When I asked why, we were told "well it depends on the market. The prices will change." $2,000 drop in less than 24 hours? On top of that, when we provided the title and paperwork to Donny, he had mentioned something came up that the previous rep could have foresaw and told us the week prior, when we first came in. So now after all that was said and done, because of the oversight from the first rep, we wouldn't have been able to sell the car that day to begin with, so now we'd have to drive the car another 8 miles and park it, wait for the document we need, and then **potentially** drive it back to CarMax for the price to drop down even more. What I didn't understand was why this first rep told us they would honor the original value as we were coming in the next day, for them to tell us something else? That is 100% bad business, especially knowing that we were coming from out of state. CarMax KNEW all of this information because it's logged in the system, yet the same rep didn't have the integrity to come out from their office or room to tell us this. An absolute waste of time. This review would have received 0 stars if Yelp allowed it, but Donny did his best and was on the unfortunate receiving end of an agitated customer because of an unprofessional ploy from an even more unprofessional coworker of his. Shout out to Donny but shame on your colleague.

Excellent food and good selection of craft brews on tap. The only draw back is that the wait can be…read morequite long, but then again I almost expect that in a good restaurant.

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money