Convenient location with plenty of street parking out front and in the back where it shares spots with other businesses. Inside is clean and organized. It's a bit cramped, but there are also seats out in front. Fatburger's selling point is that you really get to customize your burger. It may be a bit confusing at first because there are so many options and variations, but if you hate pickles and relish like I do, it'll save you from having to throw them out. Burgers are made fresh (there's an open view of the kitchen), so your meal comes right from the grilltop and to your plate. Like it should be. Taste-wise, patties are well-seasoned and buttery. This is a solid AF, no-frills burger. It's what a burger should be, compadres. There's a reason why this franchise has been around when Ice Cube was rapping about it. Keep it up! read more

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Excellent staff and Excellent Service Your company has always maintained EXCELLENT SERVICE. Continue your success @ read more

Love this place! The food is great, the burgers are massive, and the service is fast and the place is a regular burger joint. Love the wings as well! read more

My Pasadena getaway burger joint. The Original with cheese and everything. Fries. Too thick too skinny straw. Broke da mouth. Clean place with a couple of TVs showing World Cup. Quick service. Food delivered to our table. Nice. Thank you. Been a while but haven't forgotten. I come back. Aloha read more

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I didn't go to Fatburger for their customer service. I went because I was hungry and it was hot out and it was already 2pm and I hadn't eaten lunch. What I got was a reminder of the difference between doing something and doing something with attentive kindness and empathy. And the person to thank for this is Martha. From the moment I ordered, it was clear that Martha's aim was to make my visit comfortable. She asked if I wanted a water cup for while I waited for my food. She brought extra sauces, and even said 'I'll get that' as I grabbed my tray to carry it to the trash. And the burger and shake were delish too. Martha, you're fantastic. Thank you so much for your help. read more

TL;DR: Still makes good burgers that make this worth a try. Haven't been to a Fatburger in a while. Decided to come here to see if it was still up to par with other burger joints. After perusing the menu, it's easy to see where the name comes from. XXXL burger? That's 1.5 ponds of meat and 2000 calories. Yikes. And it looks like people do eat it according to the hall of fame on the wall. Anyway I got a standard original with an egg. I have been so into burgers with a sunny side up or runny egg lately. But their egg was fried so the taste wasn't quite the same. The burgers are a good size so you can go with just an original unless you want to reward yourself with something more over the top. The fries were thick cut but they didn't taste like much as if not enough salt was added. I like the Coke Freestyle fountain machine. The food is good. A little pricey if you compare to the fast food burger places. But it's good. Quality seems to be there and you and customize your burger too. Good place to try or in need of a good size burger. Just across street from PCC. read more

I had this place in my bookmarks for so long (literally months). I finally decided to go try it on a weekday and although I absolutely loved the friendly, fast and courteous service, and think the ambiance was ok, the food itself was not something stellar. I got the XXL Fatbuger (a whole pound of goodness) and regular Fat Fries and although I do appreciate the massive portions, I don't think the flavor itself was extraordinary. The fries needed a bit of extra salt and the burger was good but did not have that much seasoning either (or maybe I'm just used to saltier burgers, like the ones from McDonald's). This place is right across from Pasadena City College, so definitely a convenient place for College students to grab a quick bite, or for workers in the area to go grab lunch, but not a place that I would choose to go out of my way for ever again. read more

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As for the 'value' of a burger, fries, and drink... Fat Burger in Pasadena, CA is a very good value for what you get... specifically for the portion size & taste vs. dollar - no other hamburger place, in my humble opinion, can beat Fat Burger here for Quality, Values, and Taste. Food is great, the service is friendly, and the ambiance is fine but for a few minor issues... NO COKE, just Pepsi -- I really dislike Pepsi -- Bring back the Coke... NOTE to Fat Burger: Removing Coke was in fact the reason why I Stopped going to the Monrovia, CA location -- look what happened; they're "Closed" now. It will also be the reason why I will not make Pasadena my "Go-To" place but only occasional place -- bring back Coke and I will make it my "Go-To" place. Trust me, I eat out a LOT. Also, their dining chairs are small and kept me sliding off of my seat; perhaps my but is a bit too big for them. The dining area was a bit dusty for my allergies; could be the napkins; they need to figure out how to keep the dust down a bit. Parking can be tricky at time; few spaces in front on a busy street and a parking lot that can be a blind-spot when existing. The only thing missing from this 'Fat Burger' location is the Jukebox; something I have been accustomed to seeing and using in all of their joints but this one... Please bring back the Jukebox. Overall, I give Pasadena's "Fat Burger" 4 Stars. My slightly off-topic rant: There was a time before where some other burger joints could have beaten Fat Burger for 'value,' but in recent times, Fat Burger is now clearly pulling ahead of many other chains, and I hope Fat Burger regains a foothold in the L.A. market. I wish I could drop a few names here of some other places I now avoid; I really mean, refuse to go to now. However, there are a few in the San Gabriel Valley, and in L.A. and Santa Barbara in general I'd clearly refuse to go back to because of Declining Value and Poor Pricing strategies that are now just driving customers away. Nothing worse than competitors failing to address their Declining Quality, Lower Value and Rising Prices or "Extra Charges" all in an effort to cut corners or use Shrinkflation" to offset their rising operating costs and reduced profits; all of which only lead to Poor Value and Poor Customer Satisfaction and increased "Lower Sales Turnover." You see, some companies see their profits as a piggybank they can dip into without thinking of longevity, failing to forecast downturns, re-investment, quality control, and customer satisfaction and sales volume. When profit margins begin to shrink, their first step is to raise prices but fail to keep QC in check, which leads to fewer sales... and here's where we see a slippery slope begin and the collapse of a once "loved business" begin to tank. However, where others burger chains are now failing, Fat Burger in Pasadena seems to be doing OK in delivery good value and excellent taste of its burgers to its customers. Again, I'd love to name names here, but I cannot, but I wish I could. read more

Wow! Today's meal was absolutely fantastic! The restaurant was spotless, and the service was excellent and friendly read more

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been ages since I had. meal at Fatburger... glad I came here instead of InNOut. Price point is bit higher than others, but not too bad given the quality and size of the meat on the burger. Love how they cook to order and the meat is fried up the way I like it, with a crust. The strawberry milkshake made with real ice cream containing real strawberry... a real treat. Customer service is also friendly and efficient. read more

Fatburger & Buffalo's Express - had a strawberry milkshake, will probably get a beer next time - Burgers Near Me - Pasadena, California

Great to see a Fatburger that still cares about its customers! Fresh ground meat, fresh ingredients, seasoned fries, great chili, and heck just a great burger. Thanks Fatburger for keeping it real. read more

Great staff and good hot burgers! Onion rings are great as well. Plenty of parking in the huge parking area. It can get a bit crowded during lunch hour. Try ordering ahead of time. read more

Well, everything I touched was sticky from the salt and pepper shakers to my tray that my food was on, to my table and to my chair. As I well as one of the workers proceeded to cut her finger nails with a nail clipper at the counter, which I could see and hear. The burger & fries were ok. This will be the last time I go here. read more

Fatburger & Buffalo's Express - King Burger & Fat Fries - Burgers Near Me - Pasadena, California

I have always loved Fatburger. I used to go to the one that was once on Arroyo Parkway on the west side of the street. I would also eat at the one in Barstow on the way to Vegas. This one however is the best so far! The staff is absolutely awesome and the food is perfect! I go there whenever I'm in the neighborhood! read more

I just had a very pleasant experience here. The staff was very attentive, pleasant, and kind. My order was prepared quickly, the burger looked exactly like the picture, and it really hit the spot. The dining room was clean, and the tunes were good. I'll definitely return the next time that I'm in the area and craving a tasty burger! read more

Decided to drive across town tonight for some Fat Burger comfort food. Unfortunately my experience was awful at this location. As I walked in. It was empty and very clean with two lady employees. I proceeded to place my order of one fat burger with cheese, bacon, and everything on it combo with a side of mayo. I then reviewed my order looked in the bag and noticed the side mayo wasn't in there, No biggie , I ask for it and the lady gives it to me. I then go to my car luckily take a bite and realize my burger is totally plain! I then walk back into Fat Burger and talk to the lady about my burger. The lady admits it's her fault with no apology. She proceeds to take my burger back and directs the other lady to add everything on it now. I then hear her tell other customers that there are no tomatoes. So now I'm given a soggy burger. I then leave back to my car. At this point I'm so hungry I start to eat. I then put some of the mayo that I had requested on my burger but notice it looks alittle different in color. After tasting it, it appears to be Blue Cheese sauce. I then called the lady over the phone to let her know once again how they had messed up again. The lady replied, "Oh it probably belonged to another customer. I ended up throwing my food away. I couldn't believe the awful customer service and lack of accountability, They weren't even busy for this to happen. Needless to say , I will never return. read more

Good food prepared while I waited. Love the selection for both the hamburgers and the buffalo wings. Like the chili Nice to go to a place where there are so many options.s... read more

There ain't no burger like Fatburger! Everything is hot, fresh, and delicious! We especially love this location because of one of the employees--Maria ALWAYS shows our family great hospitality and makes it worth the trip Thank you! read more

I'm not a burger girl but I do like a Fatburger. I ordered over the phone to go. My order was ready upon my arrival within 10 minutes and fresh. Resturant dining area and bathroom were clean. If you have a rewards punch card from a different location they will not honor card. Medium fat cheeseburger 10/10 Fat fries with a side of seasoning salt 10/10 Lemonade 10/10 read more

Fatburger & Buffalo's Express - Fat Fries - Burgers Near Me - Pasadena, California

This was my first time ever having Fatburger and it was satisfying! I got the skinnyburger which is basically two patties that sandwich the fixings together. I thought this was delicious and flavorful. My bro got the XXXL which was insanely big and he loved every bite of it. Let's just say he barely ate anything the entire day so it was called for lol. We shared the onion rings which I thought were below average, and the skinny fries were average. For a treat I got the Craig's Vegan Strawberry Shake which was pretty tasty for it being vegan. In sum, I would come back for a large burger. read more

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The overworked staff needs assistance The place is clean The service is prompt I'll go back read more

Located in a sort of mini mall of fast food, Fatburger shares its space with Chipotle, Kaiba sushi and a Starbucks. Hubby wanted a burger so Fatburger it was. Not crowded the Sunday after Thanksgiving so we put our orders in quickly and took a table. The place, while showing signs of wear was very clean. We split an order of sweet potato fries. Hubby got the basic burger (no pickles or mustard or cheese). I got a turkey burger no bun. The place also offers the impossible burger and chicken wings. The no bun burger turned out to be substantial. The two turkey patties were "the bun" and I got all the veges-lettuce, tomatoes, pickles etc. Tasty! Maybe a tad over salted but still good. Hubby enjoyed his too. The sweet potato fries were a tad overdone but I loved them that way. Nicely crunchy! Solid fast food. Good service. Easy parking in back. read more

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I asked for no mayo and there was mayo in my sandwich. So i did not enjoy my burger. I took a few bites, was nauseated and threw it in the trash. The young lady that helped me was kind and helpful. The restaurant was clean. read more

Great food and great service, the lady working the entire restaurant is super nice and friendly and the chef is a great cook!!

Great service!! The workers over there are actually really nice and very friendly!! The hamburgers, the fries, and their shakes are all so delicious!! The ambiance inside the restaurant is so cute, chic, and really trendy!!! The menu prices are pretty high, but I definitely will go back over there again in Pasadena when I get the chance to!!! Five stars is exactly my total rating!!!! Thank you guys so much for everything!!! :) read more

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I've always been an eh-fan (more on this later) of Fatburger just because the patty itself is worth coming for. Thick and juicy and nicely seasoned (even when you order a kid's meal!). A burger that's delicious for what it is. My only qualm about Fatburger in general is the price point. If I'm being honest, this might just be a me-problem since I don't like pickles, raw onion, relish or mustard which is already half of the burger you pay for but I do like cheese and that would be another dollar on an already pricy burger. Whereas say, Five Guys at around the price point, I can get my standard burger fixings and then some more. They are very generous with their fries. The skinny fries are pretty standard but plenty and the fat fries are just a matter of personal preference. I'd recommend adding some salt though :) This particular location had friendly staff and quick service. I also appreciate that despite COVID-19 you can still get soda refills, just ask for a new cup. At most other places, you get just the one time fill and that's it. Hard to resist when they have a Coca-Cola freestyle machine. This one in particular also has a liquor license so you can get some great beers to wash down your tasty burger. This particular location in general gets an extra star because it's so clean and organized compared to other locations I've been to. Not a single straw sleeve astray and all surfaces were super clean which is of utmost importance right now. read more

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I came here yesterday on June 2nd, 2021. I ordered through Uber Eats as a pick up order. I got notified that my order was ready for pick up. I got there and asked about my order. They stated that they don't have a pick up order for me. I showed them the receipt. I guess there was an issue in processing the order with Uber Eats. Anyway, they went above and beyond. They apologized and wrote down everything I ordered. They made my food right away. I ordered the 1000 island burger meal & 6 medium wings. Which was amazing! The food here is always so so good. I just really wanted to recognize the workers that day! They were great! read more

Fatburger & Buffalo's Express - Burgers Near Me - Pasadena, California

YUMMY! Exactly how I remember it after all these years but better! This location is delicious! Tyler is excellent at register and friendly service only makes the AMAZING HAMBURGERS CHILI AND SKINNY FRIES taste even better! Dont forget your chocolate chip cookies and you too can roll out Full and wanting to come back soon!! Thank you!!! read more

Fatburger & Buffalo's Express - Dinner - Burgers Near Me - Pasadena, California

Pretty awful experience all around. Employee behind the counter gave me the completely wrong to-go order. I got home, realized it, and came back to pick up the correct order and asked them to remake i. Came home to unseasoned, cold and wilted fries with a bland, disgusting burger. Overall very poor experience, will not be going back. read more

Bought three burgers, fat fries, and onion rings for dinner. I had the 1/2 fat burger, and my mom and sister had the 1/3 original fat burger. Everyone said the burgers were great. I had onion rings, and they had the fat fries. My mom loves their fries. The onion rings were delicious. I like the onion rings from Fatburger more than other burger places because the batter doesn't separate from the onion ring when you try to eat it. The batter is also nice and crunchy instead of soggy like some places. The fries are pretty good too. It's kind of pricey but the portion sizes are pretty big and it's a very filling meal. read more

There's alwaaaaays an issue. Spend $50 just to not receive your meal at all, or wait 40mins just for it to be incorrect. Don't even bother with this place. read more

When I heard of Fat Burger I expected a very fat and meaty burgers. I ordered the double king burger which was a 1lb burger. The presentation of the burger isn't pretty, but you would assume that the flavor would be great, right? No -- I was pretty disappointed in what I ordered. First off, the meat patty was falling apart. It just wasn't well put together. It made it difficult to eat. On top of that, the patty was incredibly salty. Did it feel like a Pound or near though? Kind of not really, there is more meat but the meat wasn't circular and it was chunky looking. It probably wasn't well mixed together which made it saltier. The French fries weren't that amazing either, especially for the price. I was able to try the fat steak fries and the thin fries. The fat fries didn't taste as great as the thin fries. Oddly enough, there wasn't enough salt on the French fries. Fat burger by no means is a budget friendly burger, the burgers are a premium price for what you get, and I don't think it's worth the money. The flavor was lacking, and the price you pay isn't a great value. Overall a 2/5. read more

Fatburger & Buffalo's Express - Fat Burger - Burgers Near Me - Pasadena, California

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Just had a late night dessert crave so decided to get a milkshake and chili cheese fries The fries were awesome Wished the milkshake can be just a little bit more cold, like how it doesn't come out of the straw so you just open the lid but overall great read more

Fatburger & Buffalo's Express - Vanilla Milkshake - Burgers Near Me - Pasadena, California

This is some good burger!! Fresh ingredients, piled high and if you're feelin' fancy, order the egg on top! We order with fat fries. Tonight we tried the chili cheese fries with skinny fries. Not bad (not my fave) a little too salty for me, but glad we tried it! I'm open to try again with the fat fries, maybe it'll taste better. But their burger is worth it all! Fresh patty and their relish is tart but sweet. Great place for burgers in town! read more

Fatburger & Buffalo's Express - Chili Cheese Fries with skinny fries - Burgers Near Me - Pasadena, California

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Overpriced! Overcooked impossible burger. Squeaky front door and NO SIGNS indicating a key is needed for the bathroom so you'll be waiting for a non-existent person to leave the bathroom. Terrible. Zero stars. read more

As far as chains go, Slater's 50/50 is my absolute 5 star, and by default of price, so is In-n-Out. This place serves a solid, thick burger, albeit a bit generic to me. There were no toppings that stood out, and the bun was average as well. The star of my meal was the vegan strawberry shake! When I watched them make it, I was curious how it got its deep red color. Imagine my delight when I discovered the real strawberry bits and seeds in my drink! Overall, I will never say "no" to a good burger, and I plan on keeping this place in rotation. I think I'd like to try an egg on my next one and update this if anything changes. Pros: - fresh/ not frozen beef - Impossible Burger for vegans - strawberry shake! - neat fry choices (fat, skinny and sweet potato) - beer for those who care - decent parking in back Cons: - burger not memorable - a bit pricey for fast food/diner vibe read more

I got the original fat burger the burger was juicy nice Christina outside of the burger could do it did with more seasoning the lettuce was nice pickles were great tomatoes would've been nice to have fresher tomatoes but we're OK overall taste excellent burger really impressed way better than the first time I ever ate fat burger the onion rings were on fire crispy nice and fresh and the inside of the building was clean Nisen and organize service was great people were really nice and just had a great overall experience read more

Grilled chicken sandwich is really good. $9. I just add a little sriracha to give it some spice. Homemade onion rings have the right proportion of onion/batter. read more

Fatburger & Buffalo's Express - Grilled chicken sandwich is really good. $9. Homemade onion rings are nicely done. - Burgers Near Me - Pasadena, California

The hot wings here are better than Wingstop! For the longest time, I felt Wingstop had the best wings, and I was wrong. The hot wings at Fatburger are the best wings I've ever had. What's even more amazing is that this place serves sweet potato fries. Wow, I can't believe I like Fatburger wings more than Wingstop! The customer service is exceptional at Fatburger. A beautiful black woman helped us with our order, and her name was Tianna. read more

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A little hard to park but food and staff are amazing. Love them. Recommend 5/5 idk why reviews gotta be so long but I'm a fatass and read more

Fatburger & Buffalo's Express - XXXL burger, thousand island, fat and Skinny (Shoestring) Fries - Burgers Near Me - Pasadena, California