This BF is located in a strip mall. The parking lot gets crowded due to the many high traffic businesses in the mall, but you can usually find a parking even at peak hours. This BF store is really clean. The staff is super friendly and efficient. The food is just ok. Rubio's, Habanero Grill, and other local restaurants have better quality food than BF for the same menu items. Their fried wahoo or fish taco is ok, but not as good as elsewhere. It is pretty battered and fried and the wahoo is not as good as the fish used elsewhere. The veggie flavor/sauce is a little sour and not as good as elsewhere. Their chicken taquitos were just ok. Their guacamole was very good and super fresh. The chips were ok and you get a small amount with your food. There is a key to the toilet that you need to get from the front to use it. The sodas are not calibrated properly and are bitter due to too much carbonation and not enough syrup. Overall, 3-4 stars is about right for the combination of excellent service coupled with just ok food. We would gone back here, but it would not be our first choice for the foods we mentioned as they are better elsewhere. read more

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It had been years since our last visit, but a BOGO burrito coupon in the mail was the perfect reminder that they're still around, and still serving up the same familiar flavors we used to enjoy. On my way home one evening, I picked up a Baja shrimp burrito and an Ultimo chicken burrito, and both were tasty with that signature grilled exterior that adds just the right texture. The food brought back a nice wave of nostalgia, and price-wise, it's on par with Chipotle, though the coupon definitely made it sweeter. Parking was a breeze with the large lot shared lot with Vons. My only complaint is that the salsa containers are too small; you'll need several just to get through one burrito and the complimentary chips. read more

after arriving mid afternoon on a thursday, i was greeted by a positive and welcoming gentlemen who took my order by the register. he was very patient and helpful. i got the pork carnitas baja burrito. the pork was a little dry for my liking, but they also had a salsa bar with other options such as cilantro and limes. there are two restrooms in the back that require keys. there were plenty to tables to sit at as well. read more

Baja Fresh - pork carnitas baja burrito - Mexican Near Me - Pasadena, California

The customer service here is exceptional and the food is good and affordable. I had a couple tacos which weren't worth taking a photo but tasted good. There is easy parking and Vons is next door which is convenient. It's better than Taco Bell and chipotle and a healthy choice in my opinion. read more

Baja Fresh - Mexican Near Me - Pasadena, California

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I ordered food through door dash and I found a strand hair in my food ! DISGUSTING & UNBELIEVABLE! read more

I had a mishap with my online order. I was really craving a shrimp salad but received a salad delivery with no shrimp and with cheese (when I had asked for none). I called in and let them know my order was wrong. Santiago went above and beyond and he hand delivered the correct order for me. Thank you so much for the great service! read more

Baja Fresh - Chile Chili Lime Salad - Mexican Near Me - Pasadena, California

National Burrito Day Bust! The cashier offered a BOGO deal for Burrito Day but refused to provide a discount after I ordered because I wasn't registered in their computer system. If she had said so before I placed my order, I could have gotten on the website to register or gone somewhere else. I feel cheated; and the burrito was soggy and not that good. This treatment left me with a bad taste in my mouth, both figuratively and literally. read more

I ordered the limited time BBQ chicken burrito. It has good flavor and is not overly spicy. BUT... it's the kind of spicy that accumulates where by the end of the burrito it is spicier and harder to enjoy. The burrito was enormous so you get your money's worth. Elote on the side and it was a good meal. The cashier was friendly and the service was quick. No complaints here. The location was clean bright so the ambience was nice. We took the food to go but I liked the vibe. read more

Baja Fresh - Mexican Near Me - Pasadena, California

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Very mediocre. Tasteless, small portions, very bland, overpriced for what you get. There are too many better options with better tasting food, better portions, and lower prices for casual Mexican food. I predict the eventual demise of this chain. Will be the end of an era. Sad but likely true. read more

Great place went here on a budget style date. Date was very happy and it was kind of a interesting thing. Believe this place in all the Baja freshers are closing. It's sad to see them go as they are rather fresh like the name says. No pun intended. This place will be missed. read more

niq u know why I never eat here . the wife wanted nachos and I was like ok... the food was subpar at best .. I got a burrito the meat was cold and had no flavor the cheese wasn't melted inside .... her nachos were ok they good thing was the chips were fresh . way over priced for what we paid read more

I walked in and ordered a carne asada burrito. No drink. $16+. I stopped right there and walked out. No way I'm paying that much for a burrito and eating off a formica table. read more

Baja Fresh is one of my top choices for fast(ish) food that is on the healthier side. Today I had the Ultimo Burrito with chicken. The chicken and shrimp options are always reliably good--juicy and not dry/over cooked. My favorite options other than burritos are their chili lime salad with shrimp or their taco plates with grilled or fried fish read more

Baja Fresh - Burrito Ultimo with chicken - Mexican Near Me - Pasadena, California

A couple tea spoons worth of 1/4 inch pieces of some grey meat is not a steak burrito , and not a $14 burrito. I remember when Baja Fresh was good, sadly apparently not any more. Save your money, go to any other Mexican fast food. I am done with this chain read more

This is one of my favorite fast food Mexican spots. The tortilla chips served with your entree are always warm out of the fryer(?) and not stale from a bag. It also had a generous self serve salsa bar with a wide variety of flavors to choose from like pico de gallo, which they do not offer at Rubio's. Alas, the self serve salsa bar is a victim of the pandemic and still not available as of 11/2021. Nonetheless, Baja Fresh continues to be one of my guilty pleasures. Parking: The restaurant is in a shopping plaza with a large parking lot but parking is scarcer. There is a front and back entrance. read more

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Had to grab a bite between appointments, Not big on eating out but the place is clean and the food was delicious read more

Been going to this location for over 10 years. Never had a problem. Also done DoorDash orders with no issues. But today was my lucky day! The shrimp in the burrito was still attached to the skewer. Luckily didn't pierce the roof of the mouth, but his teeth hurt. Oh and the large salsa that comes with the chip order had gone bad! Yay me! read more

Baja Fresh - Shrimp still attached to skewer wrapped into the burrito! - Mexican Near Me - Pasadena, California

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Menu had plenty to choose from -- for those meat eaters to those who are plant based as they have the Impossible meat as an option. Stopped by as I was in the area for work. You walk up and order (love counter style) then they call your number and you pick up. I opted for a bowl as a lighter option along with a churro because why not, I ran this morning . The bowl was pretty good, my only issue was it is definitely rice heavy and less protein. Oh and roasted veggies = lots of peppers and onions. Not a pepper person, but wasn't an issue to pick them out, so just a heads up, they pepper happy! Churro was great as well! They currently have indoor and outdoor seating. More indoor seating than outdoor, but it is available. It wasn't too busy when I went. Lastly, the staff was very nice. They were very patient while I was reviewing the menu and answered my questions no problem! Good service overall. read more

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Been eating here for years, always on point with the food quality and portion. Always a friendly staff and the salsa bar is always fresh.

Ordered Carnitas Nachos. When I got home ready to eat, it was basically a pyramid of chips with an ice cream scoop worth of carnitas buried at the bottom, a few pinto beans. It's totally not appealing or really edible. Very disappointment. Will not ever come back. read more

The food was great but whatever you do... don't drink the water. It tastes horrible compared to your regular tap water.

Outstanding service & food! The staff is always very helpful especially Sandra... & if not busy,... she is always wiping the tables, cleaning the counters & refreshing the salsa bar. It is always a most immaculate location as well as helpful & efficient. All the entrees are fresh & as healthy as anyone could want... since they entertain special dietary needs & requests. read more

Nothing better than a dinner at this Baja Fresh location. The workers make you feel at home and provide excellent service. Both the front and back of house are very clean. The food is always consistent and tastes amazing. The ingredients are fresh, and so is their salsa. They brought back their salsa bar after it disappeared during covid. There is always ample parking. I can't say enough about how well kept this place is!! Highly recommend! read more

Great Baja Fresh with a wonderful staff! Healthy fresh easy options. My child had a meltdown and the staff helped so much by giving us exactly what he wanted. Thank you! read more

This one stars simply due to the service. I go in to place an order and I complete the entire order and the person behind the counter tells me I can go ahead and put in my credit card and then proceeds to ask me if I have cash. I told him at that point I did not have cash and he said there was something wrong with my credit card so I proceeded to try another credit card and then he said there were something wrong with that credit card so I tried the third one then he proceeded to say oh actually the machines broken and they're only excepting cash. I don't know if anyone else likes completely wasting their time but it should be the first thing that someone says to you when you go into buy something if they can't except anything other than cash. Train your staff better to have etiquette with customers and communicate rather than having a terrible experience that I will never return to order food again due to lack of being able to say "we only accept cash". So simple! Don't waste peoples time! read more

I sure am glad I said "no pico" in my burrito........ There was more pico than carnitas in my damn burrito! Against my better judgement, we gave this place their third and FINAL chance of not screwing up. Don't give them your business. read more

Baja Fresh - Mexican Near Me - Pasadena, California

I want to start this review off by saying we ordered on Cinco De Mayo online and for takeaway during this Covid-19 situation and the star ratings are for food quality ONLY not service. I will start off by saying it was absolutely crazy in the restaurant during dinner time (and I definitely did not expect it). We placed an order online at around 6:30 and their online platform quoted us a 7:10 pick up time. We arrived just a little late because there is always some variance in online estimated times. I was absolutely floored by what was going on at this Baja location. There were more than 10 people waiting around inside the store and more waiting outside. Upon going inside, NO ONE was social distancing and people were all desperate to get their food. The phones were ringing continuously and the restaurant was definitely understaffed. We waited for 30 minutes and nothing came out--they were on order 21 and we were order 59. Thankfully, we live close by so we went home thinking to stop by an hour later. We went back to the restaurant at 9pm and they were just finishing packing up our meal--as in we saw them putting the tortilla on griddle and we saw them wrapping it up 2 hours past our quoted pick-up time which is absolutely crazy. Now, I totally forgive them because they were understaffed and it was Cinco De Mayo, but I was just a bit disappointed. When we got home, we didn't get any of the salsa we had asked for and I guess they ran our of guacamole because our nachos were really bare--and they overcompensated by putting a large glob of sour cream on top. It was definitely NOT worth the 10+ dollars we paid for. The burritos were a little plain for my taste and specifically, the diablo burrito was not spicy at all!! I totally understand and appreciate their efforts due to the craziness they experienced on the 5th, but I wish they would have addressed it better especially the amount of people in that tiny location. Again, 3 stars for the food ONLY and I guess the service was just because of the situation we are in so I'm not going to ding them for that. On the plus side, their self serve salsa station is closed for the time being for health reasons so that is a plus+! And all workers were wearing gloves and masks. read more

This review is for two separate takeout orders from Baja Fresh. The first order was on August 10, 2020 and the second order was on August 17, 2020. For both orders my wife ordered the Baja bowl with Roasted veggies. Both times the bowl was above average. The second time she ordered the bowl she requested it with light on the rice and heavy on the pinto beans. My wife was very pleased with how they handled this substitution/modification. On August 10, I ordered the Baja Ensalada with Chicken and added an extra order of shrimp, with Chili Lime dressing on the side. See the attached picture, which was taken at my home. Presentation, for a takeout order was awesome and the taste was yummy - it was as good as it looks. The shrimp were perfectly cooked, not over cooked rubbery things like you get at other fast food restaurants. On August 17, I ordered the Grilled Shrimp Chile Lime Salad and added an extra order of chicken, with the Chili Lime dressing on the side. See the attached picture, which was taken at my home. Again, presentation, for a takeout order was awesome. And this salad was even better than the one I had on the 10th. Again, the shrimp were perfectly cooked. On a side note, I'm not sure what the other yelpers are seeing, but both times, as well as other visits that I am not mentioning in these two reviews, All the workers ARE wearing masks. They were courteous and professional. They appear to be taking all the COVID precautions seriously. As far as the cockroaches comment, no sign of them. The restaurant was clean and well maintained and did not have any sign of cockroaches. I have also never found hair in my food as some other yelper mentioned for this Baja Fresh store. Both takeout orders were on a Monday at approximately 7:30 pm. We will continue to patronize this Baja Fresh Store during these challenging times. read more

Baja Fresh - Grilled Shrimp Chile Lime Salad with an order of chicken added - Mexican Near Me - Pasadena, California

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You can't go wrong with a burrito from Baja Fresh! Their food pricing is a little high for what it is (not authentic) but tasty. I personally enjoy burritos from Baja Fresh. Another thing I enjoy about the establishment is their fresh salsa bar which has a large variety. This location is alway very clean and the employees are extremely kind and courteous. They often have specials: for example taco Tuesdays, and Burrito Fridays. If you are craving something tasty, and fresh this might just hit the spot. read more

Baja Fresh - Mexican Near Me - Pasadena, California

Service good, but new overpricing is lousy. Steak burrito ultimo with tax was $16.09!!! It was raised almost $5 since the last time I was here about 7 months ago. They didn't add more food. It was the same exact burrito size as before, and if anything, they had less meat in it and more rice. There's dozens of fantastic Mexican family owned restaurants here, that make a better burrito for less money. I will never come back to any Baja Fresh, and inform everybody I work with, and my family, to go somewhere else. read more

Slooooowww service....went in at 11:10 AM on a Tuesday. Store was empty besides myself and one other person. Ordered a Baja shrimp burrito. It took 15 minutes for a burrito. Rubio's took less than 5 minutes for their shrimp burrito. read more

Woohoo, free Birthday Burrito (with a purchase of a large drink that comes in a reusable cup)! Even more fabulous, I was able to have my Birthday Burrito for lunch the next day, especially, since my birthday also happens to be during the same week as DineLA (more dinner birthdays), yasss!!! During my last shopping trip to Ralphs, I remembered that there was a Baja Fresh location there, and so I decided to go there instead of my usual location in Monrovia. Also, since it was heavily raining and coming home from work in DTLA, I didn't want to drive too far either. Parking: They share the huge, free parking lot with Ralphs and other surrounding stores. Once I got inside, I scanned their wall menu for which type of burrito style I wanted while another customer was ordering her food. For my Birthday Burrito, I went with Pork Carnitas - Baja style ($7.99 Value). Originally, I picked steak for my protein, but sadly, steak is not included in the birthday deal, bummer! Nonetheless, my Birthday Burrito was still pretty good, especially, the next day when I ate it for lunch at work. Along with the free Birthday Burrito, I also had to purchase a ($3.16 grand total) large drink, which comes in a reusable cup, noice! (My Mom reminded me not to toss the cup away since she wanted it afterwards, hehe!). The pork carnitas itself was tender, savory and a generous portion inside too! Every bite of my burrito was dripping with the pork carnitas' au juices and so I ended up eating the burrito with a fork and knife. I would have considered toasting the burrito instead of microwaving it, however, one of my coworkers burnt their food (causing a smoky, fire hazard sensation within our floor) and so our oven toaster privileges got taken away, lol! As for the Baja style, it consisted of melted Jack cheese with fresh guacamole and mild pico de gallo wrapped in a grilled flour tortilla, which tasted fresh, healthy and delicious! My Birthday Burrito also came with a small bag of chips that I ate last night. The chips were fresh and crispy. Service: Santiago was the cashier, who handled my order and transaction. He was nice in the beginning but got a little annoyed when I made the mistake picking steak. I didn't notice that tiny arse, little print about steak not being included, sheesh! However, he did lighten up after my burrito was ready for pickup, thanked me for coming and said to me nicely "Have a nice day." Ambience and Décor: The restaurant is pretty large and spacious. You can either sit in the front or in the back. The soda fountain and salsa stations were clean and well-maintained. They did have some roofing leaks around the restaurant but made sure to put up yellow signs around the areas to prevent customers from getting hurt. Overall, my quick trip here was pretty decent and I wouldn't mind coming back again. I got to enjoy my Birthday Burrito, plus a large drink and chips, yum! read more

Baja Fresh - Redeemed my Birthday Freebie: Pork Carnitas - Baja Style. Had it for lunch the next day. Not the prettiest looking, but tasty still! - Mexican Near Me - Pasadena, California

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Great customer service! I got the impossible burrito subbed pico de gallo for chopped tomatoes because onions are not my thing and they were able to make it! The burrito is huge!!! And so flavorful! I ate half and was super full! It's a little damp sooo maybe I'll ask for less beans next time. They have impossible quesadillas, tacos, nachos, and bowl! So happy they're adding more options to the menu. read more

Came here for my Birthday Burrito, and ordered the Shrimp Baja... my boyfriend ordered the Veggie Nacho, and we loved it! Definitely enjoyed my experience at this Baja Fresh location, and recommend if you are craving fresh Mex at an affordable price. BTW, their Shrimp Tacos are my favorite! Don't forget to hit up their Salsa bar with an assortment of salsas to choose from! read more

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I love Baja Fresh but was concerned today when I didn't see all employees wearing their masks properly (not covering nose) or consistently (pulling the whole mask down to yell something over to another employee). Definitely less likely to keep this on my "safe takeout" list. read more

I got the 3 taco combo today... I was super hungry. I had the fish. Crispy wahoo for me, No flame grilled fish action for me this time. I asked for rice and salad instead of beans. The fish was good. It was more than decent. Nice crunch to the batter covered fish. Flour tortillas are my preference and I like that you can choose between corn and flour. The rice was very tasty. I liked it a lot... The small side salad was good especially with the cilantro ranch dressing. I usually cannot stand any cilantro in an shape or presence but a small hint in dressing form was pretty good. Good meal. It's nice that you can call in your order and have it ready for pickup. Baja rarely disappoints. But i didnt like the type of paper plates these meals come in. They get real soggy quickly especially with the salad dressing and the salsa mixing all about. And for a big order such as ours, we had 8 people all together order meals.... only 2 bags of chips?? C'mon now! Please be better next time with the smaller, but still noticeable, details. read more

Baja Fresh - triple wahoo fish taco plate - Mexican Near Me - Pasadena, California

Let's be clear: despite my well-established Gringosity, I've traveled--and eaten-- extensively in Baja California. Despite many regional and local specialties in towns like San Quintin (clams!), San Felipe (fish tacos!), Loreto, Mulege, La Paz... The list goes on... And in all those places, the food only resembles Baja Fresh's fare by accident at best. No pulpos fritos or Huachinango at Fresh... Just fast food wearing a Mexican food costume. But that said, Baja Fresh makes a burrito you can eat. The Baja burrito is reminiscent of a San Diego carne asada. The salsas are all pretty salty and weak when it comes to spice. Even the pickles jalapeños are a joke. But the kids can handle it, and since they usually do bean and cheese burritos, it's hard to screw that up. A little pricy for a unique South of the Bordrt experience, really. But overall, it gets the job done when you're in a hurry and just need to coat your stomach with salty tomato sauce and hunks of meat. read more

Baja Fresh - Pano from the back-o. - Mexican Near Me - Pasadena, California

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Can i just say they have a customer for life in me with their grilled shrimp lime salad? It's a huge portion, with shrimp grilled to perfection and seasoned perfectly. Topped with avocado, their delicious salsa bar, and it hits the spot. Every. Single. Time. Don't forget to save your receipt, fill out their survey for $2 off next visit. So $8 for a huge delicious salad.#WINNING read more

Baja Fresh - Mexican Near Me - Pasadena, California

5/5 for customer service . Sandra was very nice and had patience since It was my first time being here . And recommended a couple of options. Thank u Sandra for being so kind ! Customer service goes along way. Can't wait to try the howl I ordered . Will come back for the salad. read more

Ordered 3 tacos and a drink. They charged $18.05 and got the order wrong. I dont mind paying almost $20 for lunch...but come in, its Baja Fresh. Food was ok, service was rude, price was WAY out of line! Theres a hundred Mexican food joints within a few blocks of here. I'll never go back. read more

Baja Fresh - $18.05 for 3 tacos.... - Mexican Near Me - Pasadena, California