After running all our errands this morning we parked our car in-front of my parents house all ready…read moreto go to the reunion. We started the car and all was well, then we forgot something in the house and turned the engine off and when we went to restart it the engine wouldn't start. Oh no!!!! Well we didn't want to be late so we took a different car. Thankfully we had 3 cars to choose from. Later that afternoon we went back home to tackle the car that wouldn't start. We packed all of our belongings for our trip home and went to start our car and it still wouldn't start. Thankfully we had a solo battery charger in our trunk so we whipped it out and jump started our battery and the engine roared to life. We next googled the closes O'Reilly and found this one on Monument Blvd just a few miles away. We zipped on over and parked right in front next to the other car with their hood up. We went inside and explained the situation to the sales person. He looked up and had our battery in stock. Next we went out to test our battery and yep it was a dead one. Our battery was purchased from O'Reilly back in Nov 2023 and the warrantee had just expired. Too bad. We went back inside and bought a new battery. There were several to choose from. We choose the gel one with a 4 year warrantee. He said if we loose the receipt not to worry as our purchase is on file. We all returned to the car and he installed the batter. For an extra $2 we bought some goop to put on the battery so the connections won't corrode. As it turns out the gentleman helping us has a daughter with the same make and model as us with the same amount of miles. What a coincidence. While we were having out batter installed 3 other people pulled up and were also having their batteries tested. They have a great business going on a Sunday afternoon. With the battery installed we were all set to hit the road again. Crossing our fingers that this one isn't a dud. We bought a battery for our other car last week and it was a dud. After a day the car wouldn't start again and it turns out the battery was a dud. It caused us so much undue stress. So beware lots of these batteries are not exactly new, but recharged and sold as new batteries. If there is a lot of stickers on the top of the battery you don't want it. For us this was a good experience. It's so nice that they will install the batteries for free and take the old one back to dispose of.

I can't say enough positive things about this location and specifically Luciano the assistant…read moremanager. It was over 100 degrees outside and he took the time to fix my back license plate mount that was stripped because Mercedes Fairfield lied that they fixed it. The metal bracket stripped the plastic on the license plate mount. In and out of the store 3+ times to get tools and adjust the plastic expansion nuts. It's a temporary fix but it's better than getting pulled over for no plates at all. Thank you again and God bless you!

Came in to see if they could check my battery in my car to see if it needs to be replaced…read more The guy couldn't find where to attach the device. Then tells me you just have to take it to Mercedes dealership to find out. I had called the other day to ask if they can check and the guy on the phone said yes so when I brought it in now it's a whole different story.

I came in here looking for a specific batter for a company van which I had never replaced on the…read morevehicle before and the employees present were very helpful! I think their names were Josh and a heavier set man, maybe Charles. They let me borrow all the tools I needed to replace my battery and helped me out with knowing what connections needed to be removed in order to replace the battery. They seemed busy at the time but the employees still took time to help me out will definitely be returning.

These folks go the extra mile and reasonable prices. Two thumbs way up, a solid 10. This is…read moreperhaps my third glowing Yelp review for Monument Auto Parts on Detroit Avenue, Concord. But they deserve it.

They don't have enough stars. I was knocked off my feed with the amazing service offered here…read more Louis went above and beyond to accommodate my car needs. They made my whole process less stressful!

Had a nail in my rear tire and Robert took me in and i was out of there. Thanks Pep Boysread more

The staff here are friendly, but there's a serious lack of technical and diagnostic skill. I…read morebrought my daughter's car in for an A/C system diagnostic. I had an appointment, but when I arrived, I was told they were backed up -- so that meant a long wait. After the diagnostic, the service advisor told me the compressor was bad. He even double-checked with the technician to confirm that the relays and fuses had been tested, and the technician said they were good. Fast forward -- I took the vehicle to another shop to have the compressor replaced. After installation, the A/C still didn't work. I mentioned what Pep Boys had said and asked if we could do some basic troubleshooting. Within minutes, we found a bad relay -- something that should have been tested immediately. A quick test, the technican could have easily done was I swapped the A/C relay with the fuel system relay right next to it, and sure enough, the compressor came on and the engine died 10 seconds later. Extremely frustrating experience. A simple, basic test was completely missed, leading to unnecessary expense and wasted time. Friendly people, but I won't be trusting them with diagnostics or servicing any of my vehicles.

Kirt was super helpful, definitely coming back here. We came in for a lightbulb replacement and he…read moretook the time to help us choose the best bulb for our car, help us figure out how to swap it out and also let us know why our previous replacement bulb was having issues. Service.

This is the only auto parts store I visit in the area. Easy to find what you're looking for,…read more(almost) always stocked - wipers run out quickly when it rains :) Good, honest recommendations. Friendly staff.

They are now closed permanently. I'm told corporate people from Napa showed up out of the blue and…read moreabruptly closed the store without warning. The employees were laid off and kicked to the curb. The employees were really good guys. I'm going to do my best to avoid using Napa whenever possible.

This store has gone to absolute shit since Paul And Jim sold…read moreto corporate. Corporate fired them after the sale and brought a new crew in. The only person left from the old crew is Ted. He is also the only one that knows what he's doing. The new younger staff talks shit about Ted and the other guys all the time. Lost my business. Been shopping here for over 20 years. No more. They don't stock half the oil they used to, they don't stock parts for older cars anymore, the younger crew doesn't know jack fucking shit. Instead of talking shit about Ted, maybe learn from him. Such a shame that such a good auto parts store has gone to complete shit. Monument has my business now.

It's an old school auto parts, not some huge chain. I have a '53 Chevy truck, and they have parts…read morefor my small block. Anything they don't have in stock, you usually get the next day from their warehouse. They know parts. Not just how to use a catalog-

Friendly staff and fast service. No need to wait because they have four employees.And they gonna…read moregive you discount on their parts.

Top-Tier Service from a True Pro…read more Stopped into The Detail Firm before a car show and had an awesome experience with Pelle, a U.S. veteran and total pro. He pointed me toward the right products for a quick detail and even went out of his way to show me techniques for stain removal and general car care. Super knowledgeable, helpful, and genuinely passionate about what he does. You don't get this kind of service just anywhere. Also worth following his social media--he hosts car meets that often support great causes like food donation drives. Great guy, great shop!

Excellent customer service. Very welcoming for the novice person who wants to learn how to take…read morecare of their cars finishes. Provided great advise and even gave us an ice cold water. Will certainly be back.