The customer service is great. Sparky and Ben showed up with mask on even though they were working outdoors. Contacted customer service for the electric water heater..and discovered that the filters were clogged.once the filters were clean every thing worked great.. Thank you for taking the time to be thorough..this would have been a costly repair... read more

I used Fast Plumbing to find a smell that was coming from my master bath. Myol came out and replaced my wax seal, lead stub and flange. He was very knowledgeable and very nice. The smell still lingered so I called back and had them replace my toilet. They came quickly. Eric did a great job replacing the toilet and that seemed to have fixed the problem. Lee and his crew are awesome and would trust this company for future jobs! I was very happy with the level of expertise and professionalism from these guys. Thanks so much!!! Lizette read more

Excellent company. Treated me respectfully and fairly. I have an old home, so all the parts in my house are special order. The plumber who serviced my home was quick to source the right materials for the repair and made sure to keep me in the loop regarding extra costs. Work was done quickly. Great communication and price transparency. It actually seems like this is one of the few companies that doesn't treat you like an idiot when you call in. Most of the time when I call maintenance professionals I get exasperated hurried answers... in addition to pricing ambiguity ("well there's no way to really tell how much that will cost!"). Fast Plumbing was the other way around. Price upfront, clear as day. read more

Out of the blue, 1 month after they invoice my insurance directly, they call me and threaten to put a lien on our property for not being an invoice we have NEVER heard of. She then proceeds to admit that they are behind on invoice "follow-ups" and even still it is OUR fault for our insurance not paying out what they said they would. I expressed that it was completely unreasonable to call me and threaten me when this is the first time I hear about such invoice, and further it was their fault they are behind on invoices and she had no remorse for her threatening behavior continuing to state regardless it was our problem to ultimately fix. I pay my invoices, I have no debt issues, never had never will. Further, LEARN TO SPEAK TO PEOPLE AND DON'T BLAME OTHERS FOR YOUR LACK OF PERSONEL OR OVER ALL SLACKING AT WORK! read more

We needed our water heater replaced and the guys at Fast Plumbing did a great job. Eric + Sparky were prompt, professional, efficient and courteous. Highly recommend. Thanks guys! read more

We had a burst pipe from an exterior faucet on a Saturday and immediately called Fast Plumbing. Eric came to our house within just a couple hours and we had water again within 15 minutes! He was kind, professional, took the time to explain what he was going to do and told us our options! I would highly recommend Fast plumbing and specifically Eric to any neighbors in need of plumbing services! read more

Fast Plumbing came in to unclog a toilet. They were able to work me in right away. They called before they came and they came during the window of time provided me. They did a good job and I work recommend them. read more

I usually hold my breath when trades enter the house. I never know how my adult son (autism) will react to them or how they will react to him. Eric came to install a replacement kitchen faucet. Eric is such a calm soul. My son insisted on supervising the job, right there in the thick of it and Eric wasn't bother at all. Got the replacement faucet installed and my son was calm the whole time. Would definitely use again! read more

I cant speak on their services, but they sure are honest and helpful on the phone. Great customer service experience and very honest

Sparky and Eric were the absolute best. They were friendly and I felt they really cared. They were willing to go the extra mile to ensure my problem was solved. They went above and beyond. I will always use these guys. Merry Christmas! read more

I've used fast plumbing in the past without issue, so that's why I'll give them two stars instead of one, but I was so disappointed with this last experience that I feel like I should leave a review (even though it's not something I really ever do). I had an issue with low pressure in my bathroom sink. I had two young guys come out and gave us a very confusing picture about what was going on. They told us we had old galvanized pipes that were the problem (not calcium deposits) and needed to be replaced. One of the young men reassured us that he would let Melissa in the office know everything that he saw and that needed to be fixed, and they left us on a Friday afternoon with no water at all coming from that sink- still don't really understand what they did to worsen the problem. No one called me back. I called Melissa who started talking to me about repiping the ENTIRE HOUSE at which point I said I was very confused and needed another opinion. She said she would talk to the young guys the next day and call me back, she never called me- I gave her two days. **I called another plumber who came the next day, flushed out some calcium from the hot water line, changed the aerator and charged me only $100. It's completely fixed. ** I feel that this was a boldly disrespectful and dishonest interaction with this company and I can guarantee I will never use them again or recommend them to anyone. read more

Called Fast Plumbing Wednesday and was able to get a fair quote and schedule them for Friday. Sparky and Eric came out and did a great job. Friendly crew with a good attitude. They worked hard all morning in the heat. Looks like they did a great job, too. I'll be using Fast Plumbing again. read more

I needed a gas line and water line run to a new gas dryer that was delivered today. I mistakenly thought I had a gas dryer in the first place, so it was a last-minute call I made this morning. Within an hour James, one of the plumbers, showed up, explain to me what I needed to be done and got it done. He also hooked up the dryer and made sure everything worked. I was amazed at how quick and professional this company was and I would highly recommend them to anyone! Thank you very much. read more

We're renting our home. The water heater went out suddenly and Fast Plumbing responded quickly to our landlords calls to get it fixed. Mycol was very professional as he worked to replace the unit and leave things better than he found them. He also shared some tips and best practices to make sure we avoid having this happen again anytime soon. I appreciate that Fast Plumbing was able to help us same day we called because cold showers during winter is no fun. The actual replacement process took several hours but it seemed reasonable for the amount of work that needed doing. Thanks for getting us fixed up with a new water heater! read more

Highly recommend their service. Came out at about 5pm and stayed past 9pm to fix a water leak. Very friendly and respectful. Mycol and Elijah did a great job with our issue and had great customer service the entire time. Very honest and dependable. Would recommend to anyone needing plumbing services. read more

Caused us further problems instead of resolving the issue. Then, terrible customer service. They did not deliver on the work they clearly stated on the invoice. Run away, try another plumber. read more

I contacted Fast Plumbing to repair a leak under the kitchen sink. It was easy to get on their schedule. The gave me an appointment for the following day in a two-hour window which was convenient for me. I got an estimate over the phone which is also something I appreciated. James was professional and courteous. He arrived on time, quickly diagnosed the problem and finished the repair within the hour. He even cleaned up the area after he was done. Will definitely use again. read more

Cobey gave us exactly what we needed. He arrived on time, and helped us to understand how our plumbing issue likely occurred and options, including pricing, going forward. Highly recommended! read more

I had them come out to change three hose bibs because my outside faucets were leaking. It cost $600 and took one hour. I asked for them to put a splitter on the bibs where there hoses were leaking. They did not. They simply put my old splitters back on. The plumber said the leaks were fixed but although the leaks from the bib was fixed it still leaked from the splitter. When I called to complain they just said it wasn't their responsibility since it wasn't their part. Horrible experience. They also admitted than when people complain of low water pressure instead of just adjusting the regulator they try to sell people new regulators. Avoid this company! read more

I called to get a sink drain unclogged. I specifically asked if they had a travel rate for coming to my house in Paige and they said no. So I set an appointment. Got a call a while later saying that they charge 125 dollars to come out along with the fee for the actual work. It's a 15 minute drive. I was specifically told that there wasn't a fee. Very disappointed in their customer service. Cancelled the appointment. read more

Had my furnace serviced on Friday, when they were here they noticed that the vent for my gas water heater had become disconnected in the attic. bHe recommended that I call a plumber, I called Fast Plumbing, as they installed the water heater in June. Very quick response, and assured me that it would be okay. As jobs on Friday had runover. Promised they could send Jose out on Saturday (today). They call to give me a heads-up that Jose was on the way, got here and fixed it no problem. This company is professional and efficient. They are my GOTO plumbers! read more

I've used these folks for years and couldn't be more pleased. Lee runs a tight ship, and all the people I've dealt with have been top notch. Today Eli and Steven came to fix a jetted tub with a wonky drain. They had the problem identified in no more than 5 minutes and fixed it quickly. Very nice lads, and knew their stuff. Can't say enough good things about this company and the people! read more

Spoke with the owner and although we still may disagree with the cause he did come through and make it right. I will give them another chance when I next need a plumber because before this incident they were always great. read more

Fast Plumbing is fast, Eric and his partner are friendly and professional, I had some issue with sink clogs, they did fast. I would call them again if I have related issues. Oh, I also got 20% off offered by Eric Today! read more

I had a number of faucets and two toilets installed by someone else and there were some small issues we noted that needed to be fixed. I called on Saturday and Fast Plumbing had a Sunday morning appointment. Jose and his crew were friendly, professional, and quickly checked and fixed all the issues we noted and gave us a heads-up on some unrelated issues we may have in the future (without trying to sell us anything). The cost was extremely fair especially based on quotes I've had from other plumbers to do the work in the first place. Highly recommended and I'll be calling them for future work. read more

No showed, lied to our warranty company, caused us a slew of issues that we are still dealing with in trying to get reimbursed for having to do the work ourselves. HARD PASS! read more

Let me start saying that in January I needed assistance with my water heater. I called in fast plumbing was the two guys that came, do not remember their names, were very nice and professional. Then I called again because I had a leaking under my sink. I called them and I said that I had a leak under my sink in my boyfriend was messing with it and he broke the disposal, They send two guys, that my boyfriend said was two teenagers, and they said my leak was my disposal and they glued it. And they charge me $218 for supposedly fixing a disposal that Cost $50. They left my house around 2/3pm when I got back home from work under my sink was full of water again. I called them to come back and fix the leak. they came back didn't do anything told my daughter that disposal wasn't good. They did not even look for a leak. my water filter under the sink was broken and that was the leak. they came two times charged me $218 and did not find it. I DO NOT RECOMMEND THIS COMPANY. I called to complain and the supposedly manager called Melissa did not even let me finish my complaint she hanged up on me. Very bad Customer service. read more

I called about 5 different places trying to find a plumber to install some new sink faucets on a Saturday. Finally called Fast Plumbing and Cari answered. She was professional, helpful and cheerful! Eric was at my house on time, was friendly and professional, and completed the job in an efficient manner. And all for a very reasonable price! read more

Fast Plumbing is the only one who provide phone call for rough estimate after unexpected and hefty estimate from another big plumbing firm near the end of business day and can provide service next day when my house was renovated and before put in market. Nearly all plumbing firms want to come to estimate and say maybe Service next week. At that time I didn't live in Austin and need rough price to be provided on that day and have service next day. Their receptionist lady is really courteous and professional and detailed in information. Without hesitation I hired them to fix and install new plumbing fixtures in newly installed vanity. Eric and his senior stuff are professional and helpful and very frankly speaking. Indeed they are really fast and reliable. Thank you. read more

I had a leak under my kitchen sink. I first called Daniel's Plumbing and Air Conditioning and the guy told me it would be $502 to fix this tiny leak on the valve. I know the valve is just a $20 part. I told him no and then he said he would do it for $400. It was just a terrible sleazy company. I then called Fast Plumbing and Gary came out and fixed the issue and only charged me for a service call, since it was an easy fix. Gary is the man and great with customer service and very honest. Thanks Sean read more

These guys are Fast just like their name says. They were here within 2 hours and fixed my tub faucet in 20 minutes. Plus they are very nice.

the name says it all....they are high priced. the web site shows "free estimates" well the tech plumber came out, gave me a bid...i said "woah that's high" i said "i will think about it and get back to you". he said he would send a quote..he read off my email address...but never rec'd the quote. He then said....it will be $125.00 for me to come out...i said...WHAT!!!! i said the web side shows free estimates and when i called that is what i told them. I said you should know this information....i then pulled up the web site and showed him yes they are fast...fast at trying to get money out of you that is for a service call and not a estimate. i would not recommend this company.....do not use these folks! read more

Eric was fast and professional! Glad to use this plumbing company in a bind at 4pm. Have used them for hot water heater install and a toilet install and no issues read more

Eric and Elijah came right away. They completed the work efficiently.

I needed to have a shower valve replaced in our upstairs bathroom. Steve and Eli came in, gave me a quote and was able to do the work immediately and efficiently. They were very courteous, took all necessary health precautions and overall did a great job. I was missing some hardware that prevented them from doing the whole job, but they were able to come back out and finish once I got the hardware from Lowe's. Overall, a superb job and I'm grateful for their help! read more

Eric was great! He showed up within the hour as said and did a great job! I appreciate the time he took explaining what he needed to do.

Fast Plumbing was "Fast", professional, clean, could not have asked for a better fix for our plumbing needs. Eric and Sparky were the best! We had another company out the day prior who barely looked at our pump before telling us it required some crazy massive expensive fix. Eric and Sparkly were quick to be hands on, walked us through the potential issues and solutions and fixed everything in an hour with such a positive and knowledgeable attitude. We will only be using Fast Plumbing for maintenance and any other needs from now on. read more

Be careful with these guys... Fast plumbing showed up to inspect a blockage in our main line. After 2+ hours running a snake and camera they left us with a $550 bill and still clogged line. The team was young and probably inexperienced and although they did work relatively hard, they couldn't get it done. I talked to the manager on the phone for a second but got a lot of short answers. We had a very sour taste in our mouth so we called a different plumber for a second opinion the next day. The other guys got it snaked and unclogged and provided significantly better service at almost half the price. I wouldn't recommend Fast Plumbing unless you know you're getting their top brass. Also, don't feel left like a sucker like we were and don't pay unless they can get it done. I texted the manager to let him know what happened but haven't heard back. read more

Fast Plumbing is really "Fast"! Elliott came out, replaced my 14 year old water heater with a bigger more efficient one with an automatic flood stop. He was knowledgeable, explained all the work performed in detail and was in and out in no-time. Cary was awesome, she was so helpful and the total for all work parts/labor was $300 cheaper than leading competitors. Don't waste your time with all others and call them first. read more

I had a second floor toilet that was leaking through to the first floor ceiling. I called Fast Plumbing for help. I was told they had a service person in my area. Eric arrived in about 30 minutes. I explained my problem to him and he immediately went to work. In about an additional 30 minutes he had my leaky toilet problem resolved. Thanks Eric and Fast Plumbing for a super job that exceeded my expectations. read more