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    Fast Glass Service

    4.6 (9 reviews)

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    Binswanger Glass - Custom glass shower doors in Austin, TX. From simple doors to full enclosures, we bring your vision to life. Quality guaranteed.

    Binswanger Glass

    (69 reviews)

    We are still in search of mirrors for our newly renovated bathroom. Bingswanger Glass came…read morerecommended by another vendor. It is small office front, but appears to be where they also do their glass and mirror work. The have a sign upfront strictly forbidding customers from coming into the workshop area. However, if you look through the door you see many work stations. Viviana was very helpful over the phone. We decided to go in and see their mirrors up close. Their mirrors were fine, however, not with many options. The choices for our bathroom was clear glass or beveled glass. We obtained a quote for both. Binswanger Glass was within the relative range of other mirror shop that did custom mirrors. There quote was fair and similar cost to other vendors.

    Horrible store/manager/warranty…read more Binswanger replaced a custom, round window in our living room 4 years ago. The glass failed and I contacted the store manager, Scott Rubin, for a replacement under warranty. To my surprise, Scott quoted a price that was almost as much as the original cost. I pushed for an itemized cost (never received) but was told labor is only warrantied for one year. I called Trent Hankins at AeroMass Glass. He came out, measured, ordered, and installed the glass for only $40 more than Binswanger's quote "under warranty". AeroMass offers a 10-year warranty. If any window he installs starts fogging or condensing within the 10-year window, the glass and labor are covered. Trent's number is 512-968-4047. Binswanger is a huge company that has no incentive to do the right thing for customers. Give a AeroMass Glass a call and get honesty, a fair price, and great service.

    Longhorn Glass

    Longhorn Glass

    (53 reviews)

    We used Longhorn Glass once again recently, great mobile service to our location for another…read morecommercial vehicle. They always do a great job and make sure everything is right !

    Had some windows made by this company, had a man come out who's name started with a K cussing and…read morethrowing stuff cause he was struggling with some specialty shaped window measurements and things falling. That should of been my first sign to maybe look else where, second was told windows would be made in 10-14 days took an extra week ok a little more understandable, then when dropped off was asked for payment while my partner was taking care of this issue. Third issue is they were rude when dropping off windows saying they knew how to do their job, when we never questioned that just wanted answers so if our customer had questions we could answer them. Well turns out one window wasn't made while we had two windows extra that didn't march any size of window that was ordered. Called they looked for it and then called to have it remade best thing they did it was rushed but since it was rushed the glass was scratched, so the replacement window wasn't trying to be rushed again to possibly show up at the end of the week great but for sure Monday ok. Well it is Tuesday still no window and they haven't gotten it either and now I won't get it until Wednesday when the weather will be starting at 35 degrees. At this point I'm asking about some kind of reimbursement cause this has already delayed the project I have going on for days let alone the week extra to get started. Go in circles with the owner who makes these decisions is out of the office, the women who makes these calls isn't in, I have to take this up with the manufacturer, the owner of the company will have to get back to you on that. Yet no one has gotten back to me about it. I've dealt with a warehouse person possible the manager who doesn't like when you have. Questions about their answer or more the one question because it's nothing they can do, or it's not their fault. Told me the people who talk to about getting a reimbursement would have to be the manufacturer but then changed it to the owner of the company. Told me to call and hung up, did t give a number didn't ask if I needed or had any other questions very poor customer service. I call the office to speak to Terry I'm on hold for 5-10 mins the. Jim gets on the phone says Terry is in meeting he can call me when he gets out that was around 11:30 I had to call back around 2:40 to follow up and they said he left out of the office for personal reasons. So again I'm not having my issues resolved. I haven't gotten questions answered in the best of light and seems when you have more then one question more then just one staff member doesn't like it. I will not be working with them again and hope others will chose a company that values everyone's times. Oh and if we didn't pay in full when they requested they would repo our windows even though they made errors. Great job Longhorns!

    Fast Glass Service - windowsinstallation - Updated May 2026

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