Replaced my bedroom window, they were wonderful and did a great job at a great price. Very nice.read more

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.

If I could give zero stars, I would. We hired this company to install a shower door, and after…read morethree visits, it still doesn't fit properly. Each time they've come out, we've been assured that it would be corrected, yet the issues persist.. At this point, we've wasted time and money, and we still don't have a properly functioning shower door. I would not recommend this company to anyone looking for reliable service or quality workmanship.

Excellent quality mirror and equally great price as well. I highly recommend them. Tami did a…read moregreat job

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

Honestly: The best experience I've ever had working with a contractor in the Austin Area. Trent…read morewas super responsive, completely honest and very reasonably priced. Would 100% totally recommend for any glass work.

Great service, nice people! I bought in 2 windows. They have both repaired in less than 24 hours…read moreand done at a good price.

We are still in search of mirrors for our newly renovated bathroom. Bingswanger Glass came…read morerecommended by another vendor. It is small office front, but appears to be where they also do their glass and mirror work. The have a sign upfront strictly forbidding customers from coming into the workshop area. However, if you look through the door you see many work stations. Viviana was very helpful over the phone. We decided to go in and see their mirrors up close. Their mirrors were fine, however, not with many options. The choices for our bathroom was clear glass or beveled glass. We obtained a quote for both. Binswanger Glass was within the relative range of other mirror shop that did custom mirrors. There quote was fair and similar cost to other vendors.

I contacted Karen because my son accidentally broke a pane in his window. She sent someone out…read morewithin 48 hours to replace the pane and it only took 20 minutes and his window was as good as new! It was very reasonably priced and a seamless process!

Great, friendly service. Saved me a bundle. Dealership wanted $2000 to replace my windshield and…read morerecalibrate the camera. Manager Ray and the tech , whose name I didn't get, advised me to just recalibrate the camera. Worked perfectly. $300. Saved $1700 by going to Glass Doctors. Highly recommend. If they had replaced the windshield I still would have saved $1000 over dealer estimate.

These guys are great they came in and got the job done for a great price. Definitely check them out…read moreif you need to repair a window! I appreciate them so much and it's always good to see a son and dad working together.

They went out to inspect the job after quoting me a price and stopped responding. I had to find…read moreanother vendor.

One of the panes of our sliding glass door decided it had had enough of the Texas heat and randomly…read morecracked. We thought it had been shot but it had turned out to just be the internal glass. Chance was able to see us that very next day, even before we gave him our business he offered to help clean out the broken glass (which we were pretty worried about crashing out at any moment). He took our measurements gave us a fair estimate and a rough outline for time, all in all a great value. This was on the 20th and luckily our glass was able to be made and they just installed today (just 7 days later) and I couldn't be happier with the way it looks. The company has kind solid people working in it and I will definitely be going here for any future glass needs, and recommend them to my friends and family.

Worked with Chance and his team for a window pane replacement for my rental property in Round Rock…read more Excellent communication and service at a fair price. Highly recommended.

STAY AWAY. I hired Pradigm Glass to replace 2 scratched windows…read more They botched the job. They completely damaged the window frames. Worst, they damaged the mull strips which resulted in $8k in water damages. Do NOT use them.

While I didn't end up buying glass from Paradigm, Kory was very objective in helping me make the…read moredecision to buy new windows instead of keeping an old aluminum window frame from 1996. He wasn't offended and was really helpful as I asked him for advice on purchasing windows from another company. I'll definitely keep Paradigm in mind if I ever need to replace glass on thermally broken frames!

We used Longhorn Glass once again recently, great mobile service to our location for another…read morecommercial vehicle. They always do a great job and make sure everything is right !

Had some windows made by this company, had a man come out who's name started with a K cussing and…read morethrowing stuff cause he was struggling with some specialty shaped window measurements and things falling. That should of been my first sign to maybe look else where, second was told windows would be made in 10-14 days took an extra week ok a little more understandable, then when dropped off was asked for payment while my partner was taking care of this issue. Third issue is they were rude when dropping off windows saying they knew how to do their job, when we never questioned that just wanted answers so if our customer had questions we could answer them. Well turns out one window wasn't made while we had two windows extra that didn't march any size of window that was ordered. Called they looked for it and then called to have it remade best thing they did it was rushed but since it was rushed the glass was scratched, so the replacement window wasn't trying to be rushed again to possibly show up at the end of the week great but for sure Monday ok. Well it is Tuesday still no window and they haven't gotten it either and now I won't get it until Wednesday when the weather will be starting at 35 degrees. At this point I'm asking about some kind of reimbursement cause this has already delayed the project I have going on for days let alone the week extra to get started. Go in circles with the owner who makes these decisions is out of the office, the women who makes these calls isn't in, I have to take this up with the manufacturer, the owner of the company will have to get back to you on that. Yet no one has gotten back to me about it. I've dealt with a warehouse person possible the manager who doesn't like when you have. Questions about their answer or more the one question because it's nothing they can do, or it's not their fault. Told me the people who talk to about getting a reimbursement would have to be the manufacturer but then changed it to the owner of the company. Told me to call and hung up, did t give a number didn't ask if I needed or had any other questions very poor customer service. I call the office to speak to Terry I'm on hold for 5-10 mins the. Jim gets on the phone says Terry is in meeting he can call me when he gets out that was around 11:30 I had to call back around 2:40 to follow up and they said he left out of the office for personal reasons. So again I'm not having my issues resolved. I haven't gotten questions answered in the best of light and seems when you have more then one question more then just one staff member doesn't like it. I will not be working with them again and hope others will chose a company that values everyone's times. Oh and if we didn't pay in full when they requested they would repo our windows even though they made errors. Great job Longhorns!