Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

Prompt response to my inquiry. Prompt estimate. And, though they suggested it could be several…read moreweeks to install my window, I'm delighted to say we waited less than two weeks. The installers, JC Baker, James Hopkins, and Kobe Barnum were efficient and fast. All are highly recommended. I give all, plus The Glass Guru of Austin North, an A+.

It's rare these days to find a contractor that really embraces customer service. Glass Guru was a…read morerefreshing find -- Justin called promptly, made an appointment, and even texted when he'd be slightly late. He fixed my window that wouldn't close fully in just 15 minutes, then declined to charge for such a short call. Excellent customer service!​​​​​​​​​​​​​​​​

If I could give zero stars, I would. We hired this company to install a shower door, and after…read morethree visits, it still doesn't fit properly. Each time they've come out, we've been assured that it would be corrected, yet the issues persist.. At this point, we've wasted time and money, and we still don't have a properly functioning shower door. I would not recommend this company to anyone looking for reliable service or quality workmanship.

Excellent quality mirror and equally great price as well. I highly recommend them. Tami did a…read moregreat job

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

We had to repair a broken window in a guest bedroom and had such an awesome experience with Trent…read moreat Aeromass Glass! Trent was on time (actually a couple minutes early), wore shoe covers the whole time he did work inside the house, was incredibly professional and the pricing was great. If we ever need any glass work done, we will absolutely hire them again. Thank you for the great job, Trent!

We are still in search of mirrors for our newly renovated bathroom. Bingswanger Glass came…read morerecommended by another vendor. It is small office front, but appears to be where they also do their glass and mirror work. The have a sign upfront strictly forbidding customers from coming into the workshop area. However, if you look through the door you see many work stations. Viviana was very helpful over the phone. We decided to go in and see their mirrors up close. Their mirrors were fine, however, not with many options. The choices for our bathroom was clear glass or beveled glass. We obtained a quote for both. Binswanger Glass was within the relative range of other mirror shop that did custom mirrors. There quote was fair and similar cost to other vendors.

Horrible store/manager/warranty…read more Binswanger replaced a custom, round window in our living room 4 years ago. The glass failed and I contacted the store manager, Scott Rubin, for a replacement under warranty. To my surprise, Scott quoted a price that was almost as much as the original cost. I pushed for an itemized cost (never received) but was told labor is only warrantied for one year. I called Trent Hankins at AeroMass Glass. He came out, measured, ordered, and installed the glass for only $40 more than Binswanger's quote "under warranty". AeroMass offers a 10-year warranty. If any window he installs starts fogging or condensing within the 10-year window, the glass and labor are covered. Trent's number is 512-968-4047. Binswanger is a huge company that has no incentive to do the right thing for customers. Give a AeroMass Glass a call and get honesty, a fair price, and great service.

I contacted Karen because my son accidentally broke a pane in his window. She sent someone out…read morewithin 48 hours to replace the pane and it only took 20 minutes and his window was as good as new! It was very reasonably priced and a seamless process!

First off, I rarely write reviews, but in this case, I felt compelled to share my experience. The…read moreeffort and work performed was exceptional!! They installed 3 major windows on the front of my house. The product they brought and the professionalism during the 7-hour process (and I said, VERY big windows) surpassed my expectations. I highly recommend using this company - you will not be disappointed. BTW - shout out to the guys who did the work - you rock!

These guys are great they came in and got the job done for a great price. Definitely check them out…read moreif you need to repair a window! I appreciate them so much and it's always good to see a son and dad working together.

They went out to inspect the job after quoting me a price and stopped responding. I had to find…read moreanother vendor.

Melanie and the team (Chance) at MJC stood out in their initial response to the end execution…read morecommunication. Their initial response for the picture I sent over for my glass door repair was thorough. They were the only ones who gave me the price estimate over yelp. Once measured, their estimate and actuals matched which is important. They scheduled the work quickly, measured, installed all with complete professionalism. All in all the end to end experience was smooth and efficient.

Quick response but I chose another company. Will keep number to look into getting repairs done in…read morethe future. Person responding was very professional

STAY AWAY. I hired Pradigm Glass to replace 2 scratched windows…read more They botched the job. They completely damaged the window frames. Worst, they damaged the mull strips which resulted in $8k in water damages. Do NOT use them.

While I didn't end up buying glass from Paradigm, Kory was very objective in helping me make the…read moredecision to buy new windows instead of keeping an old aluminum window frame from 1996. He wasn't offended and was really helpful as I asked him for advice on purchasing windows from another company. I'll definitely keep Paradigm in mind if I ever need to replace glass on thermally broken frames!

We used Longhorn Glass once again recently, great mobile service to our location for another…read morecommercial vehicle. They always do a great job and make sure everything is right !

Had some windows made by this company, had a man come out who's name started with a K cussing and…read morethrowing stuff cause he was struggling with some specialty shaped window measurements and things falling. That should of been my first sign to maybe look else where, second was told windows would be made in 10-14 days took an extra week ok a little more understandable, then when dropped off was asked for payment while my partner was taking care of this issue. Third issue is they were rude when dropping off windows saying they knew how to do their job, when we never questioned that just wanted answers so if our customer had questions we could answer them. Well turns out one window wasn't made while we had two windows extra that didn't march any size of window that was ordered. Called they looked for it and then called to have it remade best thing they did it was rushed but since it was rushed the glass was scratched, so the replacement window wasn't trying to be rushed again to possibly show up at the end of the week great but for sure Monday ok. Well it is Tuesday still no window and they haven't gotten it either and now I won't get it until Wednesday when the weather will be starting at 35 degrees. At this point I'm asking about some kind of reimbursement cause this has already delayed the project I have going on for days let alone the week extra to get started. Go in circles with the owner who makes these decisions is out of the office, the women who makes these calls isn't in, I have to take this up with the manufacturer, the owner of the company will have to get back to you on that. Yet no one has gotten back to me about it. I've dealt with a warehouse person possible the manager who doesn't like when you have. Questions about their answer or more the one question because it's nothing they can do, or it's not their fault. Told me the people who talk to about getting a reimbursement would have to be the manufacturer but then changed it to the owner of the company. Told me to call and hung up, did t give a number didn't ask if I needed or had any other questions very poor customer service. I call the office to speak to Terry I'm on hold for 5-10 mins the. Jim gets on the phone says Terry is in meeting he can call me when he gets out that was around 11:30 I had to call back around 2:40 to follow up and they said he left out of the office for personal reasons. So again I'm not having my issues resolved. I haven't gotten questions answered in the best of light and seems when you have more then one question more then just one staff member doesn't like it. I will not be working with them again and hope others will chose a company that values everyone's times. Oh and if we didn't pay in full when they requested they would repo our windows even though they made errors. Great job Longhorns!