1. Superior Services

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Superior Services

5.0 (8 reviews)
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4 years ago

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4 years ago

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8 years ago

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8 years ago

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7 years ago

These guys were great! They arrived on time, were super professional, did a fantastic job for a very fair price. We will use them again.

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12 years ago

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8 years ago

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Timbercreek Floors - Haven White Oak

Timbercreek Floors

(91 reviews)

We had tile in our home when we moved in but we wanted something more modern looking and nicer to…read morewalk on. We contacted Timbercreek and loved the speed by which they could come and give us the quote. the gentleman that showed up was very professional and nice. He measures our house and then sat brought in some pieces for us to look at. My wife enjoyed the quality and selection that they had and I enjoyed the app that showed what the finished product would look like in our home. They took a picture of our living room on their phone and then the app would add the flooring we wanted to see. They also had the samples with them. So with both of those we felt like we were able to make a well informed decision. After we picked the flooring they sat down with us to go over the quote so we understood each part. They were very professional every step of the way. The total cost of everything was broken down so we felt well informed on everything on the page. When installation day came the crew showed up right on time. They didn't give us a four hour block of time that we had to be there for like some other service oriented businesses. We knew what time they were going to show up and they came on time. The installation crew were professional and answered the few questions we had. I was amazed at the speed by which they could do things. Our whole project was completed in only a day! It looks fantastic. We love it. We get complements on it when friends visit. The value it adds to our home in just appearance and feel is awesome. The professionalism by which everything was done from that first call to set up an appointment to the time the crew left and the house was finished was flawless. We highly recommend Timbercreek to anyone who is looking to redo their floors. I attached some before and after photos.

We're honestly really disappointed with our experience. After reading so many great reviews, we…read morespecifically chose a company that specialized in flooring. Our floors were installed only 2-3 years ago and are now cracking throughout our home. We paid to have the floors leveled as part of the installation, another contractor immediately noticed areas that weren't level and explained why the floors weren't holding up over time. Looking back, there were concerns during installation, including a suggestion to cut over six inches off a door to accommodate an issue with their work. They did come to understand why we were not willing to do that and we were grateful for that. We trusted that we were paying for quality workmanship, especially from a company that specializes in flooring. It's unfortunate to now be dealing with these problems after such a short amount of time. We've reached out about our concerns and never received a response.

Flooring Warehouse - Before flooring in the dining area - concrete

Flooring Warehouse

(15 reviews)

We have a baby on the way and we wanted to replace the carpet in our first floor because we have…read morepets and it was just nasty. We visited several locations, but this place was already following a mask-on policy (COVID time... yay) and offered a large variety of flooring options. In my tour around Austin, I not only noticed how many different businesses were not following any kind of norms in regards to social distancing and masks which concerned me. The moment I step into their showroom we were greeted by Todd. He was kind, funny and honest. I remember that I called earlier and he asked me to come by the showroom and I was horrified to leave the house. Visiting the store felt safe and I do not even buy groceries at the store now... so that says a lot. Once I chose my color, we got our estimates. Everything looked on schedule until I changed my mind about the color of the floor (I blame the color deal on the pregnancy because I am not insecure in those types of decisions). I remember how I called Rhonda about to cry because I changed my mind. We needed to keep the timeline because of the baby and things in Austin were just getting worst with COVID. I can share with you that they made my floors happen in the original timeline. I am not sure how it happened, but they made it all work and I am now very in love with my floors. The installation crew was very polite and fast. The installation had a lot of attention to detail and the work was neat and clean. I can tell you that I felt safe in every step of the process and they were A+. I am already making plans for the future and they will be in those plans. This company rocks and please do not hesitate to use them.

The team at Flooring Warehouse were fantastic! 3 rooms (& 5 closets) completed in 1 day. They…read moreeven mopped the new floor before leaving.

Hardwood Flooring Services

Hardwood Flooring Services

(110 reviews)

We had Hardwood Flooring Services replace the carpet in one of our rooms with hardwood floor. They…read morewere easy to work with, quickly responding to us and coming out to our house to give us a free estimate. The floors look great and I believe the price for the project was fair (after the material cost, the labor cost was better than for other projects we have had done). They also didn't try to upsell us on anything and in general, I think they are a successful company because they do good work (not because they sell you things you don't need etc.).

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Superior Services - flooring - Updated October 2026

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