The facility and equipment were clean and in working order. Remember the machines use a card that…read moreyou add money but it is extremely easy to use. Will definitely go back and recommend.

I went here after a very bad experience in Castro valley at a laundry mat this morning…read more This one is clean and well run. Everyone was respectful and kind. I felt safe in this location. I highly recommend for a great laundry location.

The owner and her son are friendly and do a great job. I am greeted by their cute dogs when I…read moreenter. There's plenty of parking, and their prices are reasonable.

I go here occasionally for dry cleaning…read more This place is located in Menlo Plaza, very easy parking and close to where I live. The service is friendly enough, and I've never had any issues here. The pricing is on par with other Cleaners in the area, but it is very small inside for customers. But, all in all, a good business!!

We have been using this service the last two weeks and what a game changer. We had been looking for…read moresomeone to help us with laundry for a very long time. When we searched for laundry services in our area, express fluff n fold had the highest ratings and we decided to give it a try. The clothes were picked up promplty. The delivery happened the next day. The clothes were well folded. The charge is nominal and the owner is very sweet. I recommend Lupe and her team for anyone who needs help with wash and fold.

They come to your door, pick up dirty clothes, and bring back freshly laundered and folded clothes…read morefor a reasonable price. What's not to love? If you don't have in unit laundry and can afford their services, it's life changing. Lupe is always super prompt to text back, and if the pickup/drop off is running late, she gives an updated ETA as soon as she knows it.

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

I saw Family Laundry recommended in a local social media group a few years ago and gave them a try…read morefor bedding, throw rugs and pillows--best decision I made in a long while. You choose pickup and delivery windows on their app, select optional handling (oxy clean, double wash, etc.) from their default of wash, dry and fold--and that's it. They come right to your door and keep you informed on both legs of their trip. The standard minimum charges per maximum weight are spelled out in the app, as are charges for any of the requested special treatments--and they are great about clarifying anything you're unsure of. It's been wonderful service all around.

They sent me a check to reimburse me. It took some time. The issue is not having machines checked…read moreregularly to prevent these issues and having to wait for a resolution when it's a simple issue imo.

Never any manager on-site to help if needed. Pricey..a…read morequarter is 4mins to dry clothes. Homeless always lounging around inside.

Service requested - dry cleaning and alterations Quality -…read morevery good - fast TAT & easy drop-off/pick-up Value - good - not expensive, not cheap, but reasonable given the quality. Folks gotta eat & live. Will return with future dry cleaning needs. Love supporting businesses in the Deep East.

Alterations were over priced. I'm a teacher and I needed some chair pockets repaired and…read morereinforced. The repairs were done but the reinforcement stitches were not. The repairs were small corner repairs-a straight stitch, on 3 pocket chairs and reinforcing the name tags stitches. The corners got done but not the name tag area. For $30.00 I was expecting more. I've had quotes and when the work was done, most reduced the price because of the minor repairs, but not here. Now I know better.Lets see how long it last.

She wasn't able to get the stain out but still charged me the full price - $25 down the drain!…read more Edit- I put the dress in the washing machine and the stain came right out and the dress was fine! (Only reason I didn't do that at first was bc it said dry clean only). No clue why Custom Cleaners wasn't able to get it out but l still charged me the full amount

Great and quick service, will return again. Reasonable prices for what they do! Local spot I would…read morerecommend for people to go if they need things custom made.

Dropped off my suit off on a Wednesday morning and got it nicely steamed and cleaned by Friday…read moreafternoon--just in time for my next event. Really grateful for the speed, gentleness, and quality of service. I was happy to read up on some of the background of this place as a family institution that's really intentional on their ecological footprint as well. The price wasn't too bad at all at just under $30 for a suit. I'll definitely be back for whatever cleaning needs I can't resolve with my own washer.

I've been coming to Mr. Lee for years. His sense of humor always gives me a smile. The quality of…read morehis work is super awesome and you can't beat the price for the value. if you ever need services for either hemming or Cleaning this is the place to come.