Entering through the office for this mail order operation was a little awkward but everyone was…read moresuper pleasant, they are glad to have retail customers and they gave us free samples of chocolates and Lebkuchen so it started very well. The European Deli has most of the stuff you find on a shelf at a German-style pork store, obviously other than fresh meat. That means packages of noodles, jars of jelly and mustard, bottles of curry ketchup, boxes of chocolates with brandy inside, German Christmas fruitcake (Stollen), tinned herring and salmon, packs of dark pumpernickel bread, bottles of pickles and spiced vinegar, and more. Also some wood Christmas decorations, European style measuring cups and kitchen timers! Look in the freezers for pretzels and some meats. It's a little awkward when you find something yummy on a wire rack and bring it up but they won't let you buy it because it has already been sold to a mail order customer! Hours are basically Monday through Friday, they're open a couple Saturdays immediately before the holiday. I bought some goodies but found the prices unpleasantly high. Check back the first week of January for the big sale.

Issue below resolved:…read more This business doesn't honor its posted hours of operation for its "open-to-public" warehouse. Posted hours are weekdays until 5 PM, with a note that says closed on Fridays until after Labor Day. Labor Day was September 2, 2024. I went to the warehouse 4 PM, Friday, September 6, 2024. The warehouse was locked up tight and dark. Wasted trip.

08/14/26 - Finally stopped in & bought some chocolate. After sampling a piece I bought a piece of…read morethe FischSchoggi Dark Chocolate w/almond gianduja pistachio paste & roasted pistachio pieces & refined kataifi dough threads. I've had the Dubai chocolate before & wasn't overly impressed but OMG this is FrischSchoggi Dark Chocolate is another worldly experience. The other piece I bought was a piece of dark chocolate w/roasted caramelized whole hazelnuts. These 2 tiny pieces of dark chocolate were not cheap but were absolutely heavenly & something you need to experience at least once. I'm afraid I'm hopelessly addicted & will be back again soon

I was blown away by my visit to this chocolate shop! The samples here were incredible. I tried a…read morehazelnut/chocolate bark as well as the strawberry/white chocolate. There are so many gift options here, too, from truffles to various chocolate barks. I can't wait to come back and do some holiday shopping here!

Grand re-opening, amazing customer service, friendly, free samples today! Many options and the…read morepricing I feel is very moderate for a good quality of chocolate.

Went to both spots: the regular store and the coffee shop…read more Service is friendly in both. Chocolate is good. Wish u could pick your own box with all the selections. The coffee shop is still a work in progress. You have to use an iPad to place an order and then they ask for a tip! WTF. Anyways, I ordered an iced coffee and a hot chocolate. I got two hot drinks, the whipped cream was over flowing, made a mess, and I wasn't offended a cup holder (I had an oversized bag from another store). The drinks weren't bad but Beatrix, purple pig, and Blue Bottle are better.

Consistently delivers great malts. Can't ask for more than that. Better service at the Dempster…read morelocation than the Devon location but I believe that's because it's more crowded at Devon location.

Just lowkey go to the dairy star down the street, it tastes better and is cheaper. And you can also…read morebuy from dairy star knowing you're supporting a local business instead of a major chain restaurant. It is good ice cream tho and the vibe is pretty classy . Sometimes the employees are rude and have whiny kids so that's a thumbs down . Just go to the dairy star down the street.

Ice cream was really good here. The cookies were fresh and warm but very sweet. One is enough per…read moreperson. A few seats inside but most people pick up. They have a few deals which are advertised - download the app, come during a time window, etc. Otherwise, the prices are pretty high.

I'm a frequent customer of Insomnia Cookies through DoorDash, ordering multiple times a week…read more Today my order arrived incomplete. The receipt on the box clearly indicated that there should have been two boxes, but only one box was delivered. Several cookies listed on the receipt were missing. What made it even more confusing was that the receipt itself appeared inconsistent, some of the cookies that were supposedly in the missing box were actually in the box I received, while others were simply missing altogether. I took photos of what was delivered and contacted DoorDash support. After spending around 45 minutes on the phone, I was told they could not help because Insomnia Cookies had not marked the order as complete in their system. So I called Insomnia Cookies directly, only to hear an automated message saying that if you ordered through DoorDash, you must contact DoorDash for help. So I ended up stuck in a loop between the two companies for over an hour with no resolution. The mistake itself is frustrating, but the bigger issue is the complete lack of accountability between the two companies. As a regular customer who spends money with both every week, this experience was disappointing enough that I'll likely take my business elsewhere.

Took my dad and uncle here for dessert. Upon entering the ambiance was that of an old fashioned…read moreice cream parlor and we were greeted by a friendly cashier. We order the new Black cherry ice cream an espresso chip and finally a mint chip in a waffle cone. the service was helpful with suggestions since they were not scooping my favorite chocolate marshmallow! ask i went with the espresso chip! Everything was delicious and they really liked my suggestion for dessert. This is great a place to come for shakes, malts, and ice cream!

The ice cream is great! However, I ordered one scoop and waited over 25 minutes. My wife got her…read moreice cream 20 minutes after we ordered. The Customer Service was lacking. There was no rudeness, but there was also no engagement and we appeared to bother them when we asked for a sampling of their new flavor. It is disheartening cause it used to be one of my favorite spots. There were three people working and the wait times despite not having a lot of people in the lobby were extremely long.

I received a fruit arrangement of flowers as a gift. The flowers were dead, and the fruit was…read moreslimy. I contacted edible arrangements and the person said they would reimburse me some money. I explained it was a gift and she said sorry there's nothing we can do. I've sent many many gifts from this location and now I'm worried that they have arrived in the same condition :-(

I have ordered from edible arrangements so many times, and this store was so bad it made me promise…read moreto never order from any edible arrangements ever again they were that bad. I ordered a gift for my grandpas retirement. They had these beautiful flower bouquet with a white vase that I wanted for him, but didn't like the fruit arrangement that paired with it. So it took me over an hour to figure out how to combine these flowers with a fruit arrangement I like. I paid $80 extra JUST for this bouquet and specific vase. Well, they delivered the flowers in a plain clear dollar store vase. When I specifically chose and paid more for the Arcadia vase. In the past, if a store doesn't have an item I ordered, they call me. Ask if I would like to replace it or get a refund. I received no call. I only know this from the pictures my grandpa sent me. AND the flowers were TERRIBLE. They were like the side flowers you could get for 5-10$. No actual statement flowers. $80 for a sad excuse of a bouquet. Seriously I could have went to a grocery story and bought something for 25-35$ that would have put them to shame. But no, $80 for weeds. Then I come to find out the fruit was bad too. Soggy, old, gross. Started molding by the next day. So I paid almost $200 for a weeds bouquet and old gross fruit. This experience was so bad, I will NEVER order from any edible arrangements ever again after ordering from them for more than 12 years. $200 down the drain and my grandpa was sent trash. DONT ORDER FROM THEM. I actually look up the reviews for offered stores when I order, and got fooled by them with their higher google reviews. DONT BE FOOLED. I wish I could give 0 stars.

I bought the pear cake and it was fresh and delicious. The mini mango cake looked amazing and…read moretested even better. Very good customer service. I recommend the bakery if you are looking for good quality sweets.

A colleague brought in two of Oak Mill's pear Charlotte cakes for an event: wow! Ringed with…read moreladyfingers and filled with layers of pear and chocolate mousse, this was a unique and delicious cake, and also very light between the sponges and the mousse fillings. In addition to typical baked goods such as cookies, cake pops, fruit tarts, cheesecake and macarons, they also make many Polish baked goods such as rye bread, kolaczki, roshky, kremowki, and paczki. There are also locations in Arlington Heights and Niles in addition to the location on Harlem. Smaczne!