They have terrible customer service and they have the nerve to tell me that they are just simple and they can't do what I want! The owner's daughter said that they don't care about customer service. Tonight Howdy, as always did my nails. The nail art was ugly, and he even said it was ugly! The nail design I wanted included purple base and pink on top. When the design didn't look anything like I wanted, I said just take it off and give me a nude with no art! He had already did my toes, but because I want my toes and fingers to match, I asked him to remove the purple from my toes also. The art on my toes wasn't the best, but it was ok. Who walks around with purple and pink on their toes and nude on their fingernails? We are ok with the change. The owner's daughter proceeds to tell Howdy that they don't need customers that don't love them...WTF! I asked do you guys not care about customer service? She says no! I was like... WoW! Let me get my nails done so I can get out of here.The problem came when I said the purple is still on my nails. He says, what you want me to do cut your finger off? At that point I am leaving...Hell I have to go buy some polish remover and polish to redo my toes and my nails! She tells me to pay them! A fill comes with nail polish?? So now we are waiting on the police. I will try and post my nails..Straight boo boo.. Fancy Nails! I will share pictures in the comments...PLEASE DON'T COME HERE!. This was my review that I just copied from FACEBOOK ON JUNE 8, 2017! read more

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I follow this nail shop on IG and the artist has beautiful work... my first time going I went for a specific design and the tech nailed it.. loved it... my most recent visit... I wanted the same design just in a different color and unfortunately for me the tech didn't understand what I wanted... so I had to settle for a simpler nail style....will probably go back read more

Fancy Nails - The first visit - Nail Salons Near Me - Irving, Texas

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This place does BEAUTIFUL work HOWEVER!!!! the time management is horrible... My appt was 6:30 I wasn't started on until 7:45 didn't leave until 8:15.. Had the NERVE TO ASK FOR A TIP!!!!! I will return it will when they first open in the beginning of the week....lol read more

the lady at the front HAD THE WORST CUSTOMER SERVICE EVER i've done a walk in before and was told that i can't do a walk in appointments only ....OK COOL NOTED....so i schedule and appointment today while i was at work around 10am to get my feet done ...i stated i wanted it done at 6 because i get off at five so my appointment was confirmed ... i got to the shop and the lady said their full i told her my name and that i had an appointment she said ok 5 mins ....so i sit and wait because i came in at 5:50 she walks me to the back and just sits me there and leaves so i'm sitting there waiting on the nail tech .... he comes from the back and proceeds to do somebody else's nails while my appointment is at 6 so u guys take a walk in but push me to the side BUT I WAS TOLD YOU DONT TAKE WALK INS so i ask the lady why sit me down if he isn't ready SHE GETS LOUD WITH ME INFRONT OF EVERYBODY STATING YOU CAN GO SOME WHERE ELSE everytime i get my feet done i pay and i leave at least 20+ for the tip so another lady(customer) is telling me she feels what i'm saying because the same thing is happening to her so the lady says it again you can GO SOMEWHERE ELSE i then proceeded to tell her i'm not talking to i get out of my conversation IM NOT UNDERSTANDING WHY U GETTING LOUD AND MAD AT ME WHERE YOURE IN THE FUCKING WRONG DOSENT MATTER THIS WILL BE MY LAST DAY EVER COMING UP HERE IVE BEEN COMING HERE FOR TWO YEARS STRAIGHT AND YALL JUST LOST A FELLOW CUSTOMER IF YOURE OF COLOR I ADVISE YOU NOT TO COME HERE read more

Fancy Nails - RUDE ATTTENDANT - Nail Salons Near Me - Irving, Texas

I got a pedicure with Lily and she's amazing!! Great customer service and massage. I loved my first experience here!

Never coming back here. I called early in the week to make an appointment for today. You know I showed up for my appointment and they were "closing early?!" No one had the courtesy to called to let me know. I had already been on the fence about returning from my last experience with this shop and this just sealed it. There are a bunch of better shops in DFW. Don't waste your time! read more

I love Tina, If you want a really nice set of nails or pedicure go see her. She does quality work and takes her time. Make sure you make an appointment ahead of time as they can be really busy. read more

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Hated! First and last! Paid for 30 minutes pedicure and they only did 20 and my manicure was horrendous read more

Fancy Nails - Nail Salons Near Me - Irving, Texas

Meant to post this the following Friday, but tried to publish from my phone. Hence, the timing is way off. But trust me, the experience is dead on. If I could award this place negative stars I would. "Since my review last Friday night, the polish from 3 more gel'd nails have peeled right off. The good news is that, at this rate, I won't need to soak in acetone." read more

Hands-down the best 3-D nail art in acrylic set I've ever had. Mimi was absolutely fabulous entertaining and talented. Let me start off by saying the day before my wedding I woke up to an email saying my nail appointment had been canceled at a new location I was going to seek out and try pursuing specifically fancy nail art. After calling all over the metroplex and providing pictures via text message and email to owners of several shops no one could accommodate me or do anything as wild as I wanted. On top of it being an extremely busy Friday no one had any appointments. I called Fancy Nails and Knon only do they specialize in funky fun and fabulous fashion nails they were empathetic to my situation and found a way to work me in granted my wedding was an emergency. I'm super grateful and I'll be a client for life. Yes even if it means driving to Irving. read more

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Fancy Nails of Irving has the WORST customer service I have ever experienced. My daughter went to get a manicure on Tuesday (6/28) and come to find out they don't do regular nail polish, only gel. So, she asked for a manicure and picked her polish anyway. They did not soak her nails, cut her cuticles, lotion her arms, or give an arm/hand massage. They only filed and buffed, then polished her nails...for $20! I was mad at that (I wasn't with her at the time.) Fast forward to today, 4 days later. And her nails have started turning brown. We went to Fancy Nails and complained and asked for a refund. We were told that they have a "No Return Policy" so no refund would be given, they would only put on a layer to cover the brown. They continued to blame My daughter for the brown saying that it was her foundation stain, she doesn't wear foundation. Then they said it was from her mousse in her hair...my daughter doesn't wear hair products in her hair and it is straight as a board. They never took responsibility and even stated that she didn't ask for a manicure but only a polish change...and that alone is $20. So here we are at my favorite nail salon... C Nails on Pioneer and MacArthur. Heidi and her staff are the best and is fixing the problem Fancy Nails left us with. read more

A local recommended I go here and I was not disappointed. I purchased a painted, gel French manicure for $25 ( mind you, it was natural nail and they didn't have to tidy anything so it was strictly painting)..for gel/shellac that's a great deal! Basic pedicure ( with a foot massage and massage chair) cost $20. This place was packed!! It closes at 8pm so I suggest arriving by 7pm if you expect to be seen without an appointment. The technicians work magic- there were some ladies getting a lot of bling on their nails; so I'm sure theirs cost more but for a basic gel, French manicure and pedicure for $45 total ( not including tip) .. You can't go wrong! read more

This place honestly sucks. I've came here a couple of times and the employees can be very rude. They are also very overpriced for horrible service. read more

Ask me if the techs are good but is it worth waiting for long period of time. Even though my tech is good they are all rude and loud. They definitely talk about everyone there. News flash some people understand what you guys are saying!! We done have to be Vietnamese to speak it!! Tried giving it another shot. This is not the place where you can relax. The owners let their grandkids run around and scream. You want a real fancy place, go somewhere else if you want to relax and enjoy your pedi. read more

Majority of the staff is unprofessional and rude but TANYA IS THE BEST! Not only is she super sweet she is an amazing nail tech. Honestly she's the only reason I go to fancy nails she never disappoints. read more

Lousy service here. Owner asked me to put a mask on which I didn't have. If it were mandatory they should have told me when I made my 6:00 appt. Nice lady waiting inside gave me one but owner took my cell number & asked me to go wait in my car. I walked in after 45 minutes of waiting to inquire why She hasn't called & owner lady said she thought I had left. Asked me to come back tomorrow! read more

Great place to go during the week..Weekends are packed & they probably might not get you in for awhile if you are a walk-in. They are all very talented at doing 3D nails. Although they are pretty pricey. A set of 3D nails for me was $95...The first picture of the leopard, with bows, and polka dots are mine. If you have some time to waste & you want badass nails, go here. They will not disappoint. Just be sure you set an appt. or go during the day, during the week. read more

Fancy Nails - Nail Salons Near Me - Irving, Texas

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My first experience here was not horrible but not the best either. I received a pedicure and a color powder full set. The pictures is exactly 1 week afterwards. The talent in my opinion from those who worked on me is average. They are very pushy with trying to push you to get more then you asked for. I felt like the lady doing my nails was rushing me, when I explained it was my first time at the shop and I wanted to be clear of all services before making my decision. They charge extra for every little thing! I called today to see how much for a refill which is the same exact price i paid for a full set last week here! The lady was rude on the phone and I don't think I will be coming back! How can you charge the same prices for a full set and refill? The rude pushy behaviors and bad customer service in person and on the phone has made my first time my last at this so unFancy nail salon! read more

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I would never go here again. Me and my sister went to go get pedicures and nails done. We were never told that the gel was $15 more. Till we got to pay it hasn't even been 1 week and my nails are lifting. Over priced and not worth it. read more

Based off of wait time: this is horrible. Had an appointment for 7pm with Howdy & it's now 8:15 and I'm still waiting. Only reason I haven't left is cause I can't come back for a another week. At this point what's the point of making an appointment if I can't be seen til more than an hour later..? read more

I LOVE THIS SALON!!!! I've been coming here for years each time I go I see Sarah for my nails and Tony for my pedicure they treat you like family and make you wanna come in just to see them. If you need a home salon they are the best in DFW AREA !!! read more

My Aunt and I came today(Sunday), the wait was long...we sat up front, then they moved us to the pedicure chair where we waited longer. We didn't notice how long because we were laughing & talking. Both of our techs were great, Kendra is wonderful and she explains very clearly. John is very nice and kind, he did a wonderful job on my mani/pedi. We will be back, will keep you posted. read more

I love that they finally got a bigger place! Much nicer and roomier. They are a bit pricy but just remember you do get what you pay for. So If your looking for a great place to get your nails done, then this is the spot. Just try not to let them talk you into all the fancy things they can do to your nails lol I highly recommend Connie, Jenny, Kim, and Julie. read more

Fancy Nails - Nails - Nail Salons Near Me - Irving, Texas

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I make an appointment with Mimi every two weeks. One of the few that you can trust for quick and true coffin nail. She is fast and personable. I love her. I go through the week because weekends here gets packed. read more

Fancy Nails - Once again, great work mimi. Will be back in two weeks. - Nail Salons Near Me - Irving, Texas

Worst full set I've ever had. I just want to clarify that I'm normally not picky with the way people do my nails but today's service was horrible. I got both my toes and my hands done and although my toes looked decent, the lady that did my full set had no idea what she was doing. She was on her phone as she was doing my nails so it came to no surprise that my nails look like trash. I should NOT have to keep pointing out the obvious when it comes to how uneven and crooked my nails are. Also I picked out a completely different color than what was actually put on my nails, and when I let her know that it was the wrong color all she did was stay quiet, and she still had the audacity to ask if I was going to leave her a tip. I absolutely hate the way she left my nails and will not be returning! read more

Fancy Nails - If I pay $40 I expect my nails not to look like garbage. - Nail Salons Near Me - Irving, Texas

I'm feeling rather conflicted about writing this. I almost didn't come here due to the reviews but someone recommended I come here. First thing, when I walk thru the door and elder gentleman greets and "guesses" that I need a pedicure and a manicure. Asks me what kind of manicure. I tell him just regular polish, I tell him 3 times at least as he tries to cross sell me gel or dip powder. When I'm seated in the chair it starts all over again. I have to tell my manicurist over and over again that I want regular polish as she tries to sell me over and over again on gel or powder. The manicure was poor unfortunately. It smudged before I even left and she kept having to thin the polish out because it was dried up. Finally someone else came and started my pedicure and when I say that it was the best $25 I've spent on a pedi in a while I'm not joking. Will I go back? No. I hate having to repeat myself 25 times. I also dislike paying for a manicure that doesn't even make it out of the store. I asked the lady to touch up a few missed spots before I gave up on it. I will however miss that awesome pedicure. read more

Fancy Nails - Notice the tip already chipping - Nail Salons Near Me - Irving, Texas

They do a nice job but you'll wait even with an appointment. I mean a mani and pedi should never be 3-4 hours of your day. They try an upsale services like a used car salesman. This was my second attempt because I like their designs but I left with my nails undone after being there over 1.5 hours with an appointment read more

Went here for the first time a few days ago and was very impressed! They sanitized everything, had everyone wear a mask (customers included) and had plexiglass between the stations. Also provided great service! I got a mani and pedi, much needed after this quarantine life. Thank you Lysa and Tony! read more

I have been going here for the 2 yrs I been in Texas and this will be the last time I go there they are loud and so unprofessional

This place is ridiculous!iwent here a couple of weeks ago,not my first time as i live down the street.Every time i go there's a wait,they always say 10 min.LIE!meanwhile rushing the whole time while doing your nails.and their prices are outrageous!as you can see by the 3 $$$ They will charge $25 for a full set of white tip.no nel no nothing.they have full sets that go up to $90!yes dollars.Probably the only 2 people who know how to do nails is connie or Tina thats it.Everybody else is a newcomer and they'll prove it in there work. read more

I wish I could give this place 5 stars but the service was horrible. I called and requested for a specific person. I said I would be there in 30 minutes. When I got there she wasn't there. So I waited. The shop is very noisy. They talk way too much. It takes away from the relaxation part. When she finally arrived she looked at me like who are you? Ummm ma'am if you see someone new you greet them. So as she was removing the gel off my hands she kept talking about this dip powder. I told her maybe next time. She kept saying it's way better then gel. She cut my cuticles a little too much I started bleeding. Finally she just said let me try it on one nail. I kept saying no ma'am. She kept trying to pressure me into until I gave in. But then once she finished the base she started polishing with the gel colors. Horrible job. I just asked her to place the chrome on my nails just she wouldn't have to polish anymore. The chrome only lasted 1 week. I told her I won't pay extra for the dip. I would pay for the chrome. I will never go back because of just the noise, the pressure of trying this and that. You have to listen to your customer. read more

This location has a beautiful setting that screams class. The staff that I encountered were anything but. From the lady who was doing my toes seriously coughing all over my legs and toes several times (who never made an attempt to cover her mouth) to her then watching TV giving the worst leg massage, to the lady fixing my nail texting and barely paying attention. If you aren't big on customer service or have a great immune this is the place for you because they do good work. Just don't let the look of the place fool you. read more

I stop going because they are loud. Went back after i got a good pedi & my sis a good full set. I was getting a full set & literally I asked for the file and shaped myself the nail I asked to be shaped twice!! They know they make making money regardless so have no strive to do a good job. Smh. Best advice get a favorite nail tech. read more

First of all we called in 4 hours in advanced to make an appointment when we got there that thing was like a jungle ! The lady at the front desk told us it would take from 25-30 minutes and we politely told her we already had an appointment so she screamed at one of the ladies that was already working with one lady on her pedi and I guess she said to wait 15 minutes or something because that's what the front desk lady told us. We decided to wait 15 minutes, as promised they started on my nails as soon as possible but she was in a complete hurry that she ended up cutting me and left my cuticles bleeding ... The mani literally lasted like 5 hours before it began chipping never coming back here ever again read more

Now so have come here 3 times and each time has been an experience to where I feel as though I would never come back. I am not a chatty person at nail shops, I enjoy the service as a get a way to where I don't need to be anything but quite. That is not the case here. They do a great job and so am always satisfied but they are extremely pushy with their up sales and I just like to say one Time the service I would like. I find myself saying 3-4 times no I don't want this service. They do great for getting my ingrown toe nail that I put up with the pushiness They have a variety of services available and are extremely friendly. Fast service and very good clean environment read more

I always go see Mimi she's the best. She is very good at design work. I show her a picture on my phone & she's able to duplicate it just how I like it. read more

****DONT WASTE TIME AND MONEY***This is a December 26 2018.. I went and got my nails done on December the 20th 6 days ago my nail popped off by itself I didn't hit anything I didn't unwrap anything my nail popped off by itself this morning I went to the nail shop for them to fix their mistake because this is the second time a week after I've got my nails done theyve broken.. they just keep popping off ..So. I tell them they tell me that I have to pay $5 becuz the lady that messed up isn't in today just paid them 170 + tip on the 20th I refused to give them any more of my money and they refuse to do the service I will never ever go back to Fancy Nails in lrving TX. and I suggest you don't because the last two times I've got my nails done a week later the nails popped off. They use cheap products and charge you expensively.. I would suggest you don't waste your time and money going to Fancy Nail shop in lrving TX..horrible service!! They don't deserve one star read more

the worst customer service! literally i was being charged for something i didn't get... and once it was done i tried telling the lady that i didn't get the full service. i tried to explain but non of them understood lol. then everyone just started screaming at me. it was so disrespectful... i got a pedicure and the whole time she was so rushed and my toes where left just plain messy. read more

I went in on a Saturday morning a couple of weeks ago for a pedicure. I showed the man doing my pedicure a picture of the ombre style paint I wanted ($15 extra). It was obvious that he didn't know how to do, but he insisted that he could and it would look great. He upsold me to the gel polish ($15 extra) because I was about to go to the beach and he said it would last much better (that turned out to be true). When he was finished, the color transition was so subtle you could not tell it was ombre at all. I brought this up to him and another worker (who spoke more English) and they both insisted it was right. There were several people who had been waiting for over an hour, so I let it go and left. I ended up painting over it to get closer to the look I wanted. A few days later I found out that I need to go back into a salon to have the polish removed because it's gel and I could damage my nails if I remove it myself. I told the people at the shop that I'd never had gel polish and I don't get my nails done regularly. They absolutely should have told me that I'd have to go into a salon to have it removed. It seemed like they were all about getting the most money from me they could on that visit and didn't care about customer service. I won't be back. read more

They are very insisting on trying to get you to buy gel nails/design/wax or whatever other services so you can get out of there with a $60 + bill. Even if you let them know politely "no thank you, just a regular pedi" they will get an attitude. The more you spend the more of their friend you are. John is not like that he is great, but the ladies there are. read more